c-hotels Diplomat

Hotels
•
C-Hotels
9 (2587 reviews)
Via Luigi Alamanni 9 , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 2587 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
J
Joanne • family_with_children • gb
10
Wonderful and comfortable hotel in a brilliant location.
Pros:

Everything, wonderful & comfortable hotel with friendly & helpful staff.

2026-04-11 • via Nuitee
R
Rie • solo_traveller • jp
9
2026-04-11 • via Nuitee
M
Minji • couple • kr
10
Pros:

일정 중 이동해야하는 일정이 있어 역근처로 숙소를 잡았는데 너무 잘 고른 것 같아요. 제일 먼 미켈란젤로 광장도 걸어서 40분쯤이면 이동가능하고 이동하는 모든 경로가 아름다웠기에 전혀 멀게 느껴지지 않아요😊
트램 소리가 나긴하지만 그조차도 낭만적이에요. 밤에는 운행하지 않으니 상관없어요. 5층 숙소에 묵었는데 창밖뷰도 너무 예뻤고 숙소도 깔끔하고 쾌적하고 직원분들도 항상 상주하시면서 친절히 도와주십니다. 캐리어 끌고 돌바닥을 다닐 자신이 없는 분들은 여기로 고르시면 될 것 같아요! 참고로 역에서 숙소와 가까운 출구는 계단이니 가까운 다른 출구로 나오시면 캐리어 끌고 이동하시는게 크게 불편하지 않으실거에요. 역과 매우 가까워요

2026-04-11 • via Nuitee
S
Sheila • couple • fr
10
In general it was great!
Pros:

We liked the receptionist, they were very nice. Also they give us some gifts. And a very comfortable bed.

Cons:

We don’t like much the noise from outside during the night . We had difficulties to sleep.

2026-04-09 • via Nuitee
A
ALEXANDER • extended_group • ru
8
2026-04-08 • via Nuitee
A
Anders • couple • se
10
Pros:

Läget
Personal
Frukost
Välstädade rum

2026-04-08 • via Nuitee
A
Ali • couple • tr
8
Very hospitality and perfect position
Pros:

Very Central position

Cons:

Air condition dont work well.

2026-04-08 • via Nuitee
Y
YILMAZ • family_with_children • es
8
Hizmet ve çalışan yaklaşımı odaların eskiliğini örtüyor.
Pros:

Konumu cok iyi.
Temizlik, kahvalti, çalışanlar, akşamları lobi bar ve happy hour ikramları.

Cons:

Sadece bina ve odalar eski. Banyo modernlikten çok uzak.

2026-04-08 • via Nuitee
V
Vincenzo • solo_traveller • it
9
2026-04-07 • via Nuitee
N
nagakubo • family_with_children • us
10
This hotel is perfect!
Pros:

It’s nearly perfect! Love happy hour!

Cons:

The bath tub. I can’t stand in the tub and very uncomfortable when I use shower.

2026-04-07 • via Nuitee
C
Chao-yu • couple • tw
10
2026-04-06 • via Nuitee
M
MARLENE (Maria Helene) • family_with_children • gb
8
Pros:

Die Nähe zum Bahnhof und dem City Centre, die Ausstattung des Zimmers

2026-04-05 • via Nuitee
C
Chad • couple • us
1
Our experience ended up very poorly because $200 USD in cash were stolen during our stay
Cons:

$200 USD in cash disappeared from our bag while our luggage was under the hotel's supervision, which completely overshadowed the stay. Even more frustrating was the management's response, which felt dismissive and did not include a thorough investigation into what might have happened. Because of this experience, we left feeling disappointed and unable to trust the hotel with our belongings.

2026-04-05 • via Nuitee
P
Peter • couple • it
10
Rundum perfekt
Pros:

sehr sauber, sehr freundliches Personal. Frühstücksbuffet überwältigend. Giulia sehr zuvorkommend Keine Wünsche blieben offen. Werden das Hotel weiterempfehlen und kommen wieder.

2026-04-05 • via Nuitee
A
Akshay • family_with_children • gb
7
2026-04-05 • via Nuitee
L
Lixia • family_with_children • cn
10
excellent
Pros:

breakfast is so good I love all staffs here

Cons:

I need a big mirror for fit-check

2026-04-04 • via Nuitee
S
Stephen • family_with_children • gb
10
2026-04-04 • via Nuitee
M
Mtz • family_with_children • mx
9
Buena ubicación, recomendable
Pros:

Super ubicación, el desayuno también bastante bueno.

Cons:

Todo bien.

2026-04-04 • via Nuitee
F
Fernando • couple • uy
10
2026-04-03 • via Nuitee
Y
Yaraslau • couple • se
10
2026-04-03 • via Nuitee