c-hotels Diplomat

Hotels
•
C-Hotels
9 (3135 reviews)
Via Luigi Alamanni 9 , Florence , IT
+39 055 260 8400

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 3135 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
R
Robert Rey • extended_group • us
10
Pros:

I really enjoyed my stay at C-Hotels Diplomat in Florence! The location is incredibly convenient, especially being right next to the train station, which made getting around and exploring the city so easy. There are also plenty of great restaurants and food options within walking distance.

The rooms were clean, cozy, and comfortable, making it a nice place to relax after a long day of sightseeing. I also enjoyed the breakfast, which was a great way to start each morning.

What stood out to me was the friendly and accommodating front desk staff. They were welcoming and helpful throughout my stay, which made the experience even better.

Overall, a wonderful stay with a great balance of comfort, convenience, and hospitality. I would definitely recommend this hotel to anyone visiting Florence, especially those arriving or departing by train!

2026-10-31 • via Nuitee
N
Nick • solo_traveller • gb
7
2026-10-31 • via Nuitee
C
Carolina • couple • br
10
2026-10-30 • via Nuitee
S
Steven • family_with_children • gb
10
2026-10-30 • via Nuitee
M
Massimo • couple • it
9
2026-10-30 • via Nuitee
A
Ayed • couple • fr
10
2026-10-29 • via Nuitee
X
XINYANG • couple • cn
10
是我们意大利旅行中住过的酒店里数一数二的酒店
Pros:

服务，环境，位置，性价比都很高

Cons:

无

2026-10-29 • via Nuitee
S
Silvia • family_with_children • pe
9
Pros:

Ubicacion

Cons:

Desayuno pudo ser un poco mas surtido
⁸

2026-10-29 • via Nuitee
Y
YI SHEN • couple • tw
8
Pros:

住宿地點離車站近，房間大，早餐提供的樣式雖然不多，但好吃，特別是手工麵包及磅蛋糕，超好吃，非常推薦！

Cons:

房間的廁所衛生管道的設計排風不良，時不時有異味，需緊閉洗手間。

2026-10-29 • via Nuitee
V
valentina • couple • it
8
2026-10-28 • via Nuitee
B
binning • solo_traveller • cn
10
Pros:

交通便利，服务人员友好，且房间大且整洁，早餐也不错

Cons:

服务员太勤快了，如肥皂用了一次就被清理掉了，感觉有点浪费

2026-10-28 • via Nuitee
S
Stephanie • family_with_children • fr
10
Parfait
Pros:

L’amabilité du personnel et leur gentillesse avec nous

2026-10-27 • via Nuitee
R
Rory • family_with_children • ie
7
Pros:

Location was good ,
Breakfast was very good lots of options

Cons:

The noise from trams and traffic

2026-10-27 • via Nuitee
L
Leda • couple • us
10
Friendly Staff and excellent location
Pros:

Location Fantastic, staff always friendly and help you to solve problem very quickly

Cons:

N/A

2026-10-27 • via Nuitee
A
Adrian • couple • ro
10
2026-10-27 • via Nuitee
I
Iuliia • family_with_children • nl
10
2026-10-26 • via Nuitee
A
Alice • couple • it
10
2026-10-25 • via Nuitee
P
Paola • solo_traveller • it
10
Visita veloce di Firenze
Pros:

Pulizia , cortesia del personale , difronte alla stazione x cui posizione perfetta,
Colazione molto buona e varia con il personale estremamente cortese

Cons:

Nulla

2026-10-25 • via Nuitee
S
Saleem • family_with_children • il
9
2026-10-24 • via Nuitee
S
SARI • family_with_children • sa
8
2026-10-24 • via Nuitee