c-hotels Diplomat

Hotels
•
C-Hotels
9 (2587 reviews)
Via Luigi Alamanni 9 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 2587 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
L
Liliana • solo_traveller • it
8
Pros:

The stuff, very polite and professional! Special thanks to Giulia for her excellent work!

Cons:

The room was cold, the air conditioning was not working in the room

2026-03-14 • via Nuitee
C
Cinzia • solo_traveller • it
9
Pros:

Posizione super comoda, colazione a buffet sia dolce che salata, personale molto gentile e cordiale.
Le chiacchiere con la Si.ra Giulia durante la colazione!

Cons:

Nulla

2026-03-14 • via Nuitee
N
Natalja • couple • lt
10
Pros:

Расположение отличное,завтрак:хороший ,достаточно всего, довольно много места,всегда были свободные столы.Вкусная выпечка.Огромная удобная кровать.

Cons:

В душе плохо стекала вода,был очень грязный сток воды,много волос

2026-03-14 • via Nuitee
T
Trpimir • family_with_children • hr
10
Pros:

Staff was excellent, everyone was kind and helpful. Location is perfect.

2026-03-13 • via Nuitee
G
gdeguidi • solo_traveller • it
9
Pros:

Il rapporto qualità prezzo

Cons:

Nulla che mi risulti

2026-03-13 • via Nuitee
E
Edlira • couple • al
10
2026-03-12 • via Nuitee
L
Luisa • solo_traveller • it
9
Ottima esperienza!
Pros:

L’accoglienza delle persone in hotel, in particolare Giulia che è stata molto disponibile, gentile e simpatica.

Cons:

Tutto bene

2026-03-11 • via Nuitee
M
Mariusz • solo_traveller • pl
9
2026-03-11 • via Nuitee
Y
Yıldız • couple • tr
9
2026-03-11 • via Nuitee
R
Rosario • couple • it
10
Cortesia e disponibilità, colazione ottima e posizione super.
Pros:

Cortesia e disponibilità, colazione ottima e posizione super.

2026-03-11 • via Nuitee
M
Maria Florencia • extended_group • ar
10
Excelente hotel!! Volvería a elegirlo
Pros:

Excelente la atención del personal, todos muy amables. Las instalaciones excelentes, y el desayuno mejor imposible!!

2026-03-11 • via Nuitee
M
Miras • couple • kz
10
Pros:

Everything

2026-03-10 • via Nuitee
C
Christina • couple • fr
10
Pros:

The staff was very kind and helpful, the room was clean, spacious and very confortable. Thank you for a great stay !

2026-03-10 • via Nuitee
P
Patrizia • solo_traveller • it
10
Posizione ottimale, comfort, accoglienza i punti forti
2026-03-10 • via Nuitee
P
PETAR • couple • bg
10
Great time, 3rd time in this hotel. The staff is amazing, one blondish curly lady from the breakfast bar was very helpfu
Pros:

Clean and great location.

Cons:

No big disappointments.

2026-03-10 • via Nuitee
P
PETAR • couple • bg
10
Great location, time and staff. Especially a lady from the berakfast who is asking for room numbers, blondish curly lady
Pros:

Very good location and clean place.

Cons:

Nothing specific

2026-03-10 • via Nuitee
A
AKIKO • family_with_children • jp
10
Pros:

スタッフの方たちはみんな笑顔で親切でした　預けたスーツケースも部屋に入れてあり良かった　お水とチョコやパスタのプレゼントも頂きありがたかった
朝食もとても美味しかったです

2026-03-10 • via Nuitee
G
Giuseppe • couple • it
10
2026-03-09 • via Nuitee
G
Giorgia • couple • it
10
Colazione OTTIMA,soggiorno da 5stelle
Pros:

Personale di livello alto, camere comode e colazione con opzioni dolce/salato OTTIMA!
Posizione perfetta per il centro città

2026-03-09 • via Nuitee
A
Arnaldo • couple • pt
9
Muito boa estadia!
Pros:

Pequeno almoço bom, com serviço muito simpático por parte dos funcionários.
Excelente localização, mesmo junto à estação de caminho de ferro e permitindo um acesso rápido e a pé aos locais mais emblemáticos de Florença.
Quarto confortável.

Cons:

Nada a apontar!

2026-03-09 • via Nuitee