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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of Florence
Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.
Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.
Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.
Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.
Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Nice hotel, great location. Love the history of the city. The room was lovely, the staff were great. Normal corridor, and normal facade exterior. Next to a more premium hotel owned by the same chain. Nice bar downstairs with friendly staff and nice food samples. Found the recycling was opposite across the road which was useful. Decent breakfast. Very nice room decor.
The hotel is nice and maintains it's italian vibe which is nice. Although some worrying crowds in central florence at night outside, sometimes groups of almost 100 men just sitting there who I believe have just arrived in Italy.
accueil localisation propreté 8
Limpeza das roupas de cama
Não tenho reclamação
Propreté des chambres
Excellent petit déjeuné
Personnel très serviable
Location was perfect and staff were incredibly friendly and helpful.
The hotel staff were very attentive and helpful. Even though we wanted to check in early, they were able to accommodate our request. The hotel’s location is fantastic—right across from the train station. (There’s a Five Guys right across the street and a restaurant nearby that serves delicious pizza.) It’s very easy to walk to downtown. When I walked into the room, a very sweet note was waiting for us—we really appreciated it. The room was spotless and very spacious. Since we visited during very hot weather, the air conditioning was a real lifesaver. We also really enjoyed the breakfast—I wasn’t expecting so many options. Everything we tasted was delicious. You can choose this hotel in Florence with complete confidence. Enjoy!
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I love this place, the service and the quality of everithing is like a 5 star hotel. I loved it and I would stay again without doubt
What an incredible welcome to Florence! As a solo traveler, arriving at c-hotels Diplomat was the perfect start to my trip. The staff immediately made me feel at home with a complimentary welcome drink at the bar and a beautiful, thoughtful handwritten note from management in my room. The hospitality here is outstanding, and the location right next to the tram and station is unbeatable. Highly recommend!
La localización, el diseño interior, el desayuno y el personal.
Nada.
Great breakfast, comfy bed and superb location
Vous avez plusieurs parkings à proximité c’est à dire dans la même rue à quelques mètres(parkings Stazione). L’hôtel est très bien, mention pour le bar à 18h vous avez l’Aperitivo avec des petits stuzzichini super 👍
Musique sympa, me centre est à 1km à pied, après cela dépend où vous allez mais c est très pratique.
Une certaine population à l’extérieur qui n’est plus là le soir heureusement.
El personal fue muy amable, tanto en recepción como en la zona de restaurante Giulia hizo la diferencia en el servicio del restaurante, siempre atenta y con gran empatía para hacer que la experiencia fuera espectacular.
El menú de desayuno fue delicioso y con varias opciones. La ubicación es fabulosa !
Todo bien !
It was such a short walk from the train station and no more than a 15-20 minute walk from all major sites and attractions, as well as the bus station if you plan any excursions. The staff were incredibly friendly and accommodating. Breakfast was included in our stay, and included an assorted variety of hot and cold foods.
It doesn’t look like much from the outside, but don’t let that deter you from staying there.
posizione comoda
accoglienza e gentilezza
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