Courtyard by Marriott Hilton Head Island

Hotels
Courtyard by Marriott
9 (584 reviews)
79 Pope Avenue , Hilton Head Island , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Cons:
High parking fees
No complimentary breakfast
Service inconsistency

Categories

Cleanliness
8.81
There were concerns about blood and shit stains on pillows.
Service
9.77
Mixed reviews on service; below average but some positive remarks about certain areas.
Location
10
Highly rated for its location; guests found it ideal.
Room Quality
9.26
Rooms were generally clean and spacious but did have some issues like the fridge not working.
Amenities
8.29
Lack of complimentary breakfast and parking fees noted as negatives.
Value for Money
8.75
Many guests felt the cost did not reflect the amenities provided.
Food and Beverage
7.31
No complimentary breakfast and limited in-room coffee availability.
Overall Experience
9.8
The overall stay had positives but significant issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:38

Property Description

Convenient Location in Hilton Head Island

Modern Amenities and Services

Friendly and Multilingual Staff

To experience a relaxing stay with top-notch amenities and exceptional service, book your stay at Courtyard by Marriott Hilton Head Island now!

Important information:

Please note the property provides only one parking space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 584 reviews
Cleanliness: 8.81
Service: 9.77
Location: 10
Room Quality: 9.26
Amenities: 8.29
Value for Money: 8.75
Food and Beverage: 7.31
Overall Experience: 9.8
C
Charles couple us
10
Love staying there.
Pros:

Love the convenience of being close to everything.

Cons:

The bathroom baseboard trim had mold.

2026-05-14 via Nuitee
J
JANE couple us
7
Cons:

The ac in our room was very loud and we couldn’t sleep

2026-05-01 via Nuitee
L
Larry extended_group us
7
The location was great as to the proximity to the golf courses we were scheduled to play.
Pros:

Did not utilize as I was expecting a complimentary breakfast. We used the restaurant outside the front of the property.

Cons:

Could not keep water off the floor from taking a shower. Not a good design.

2026-04-28 via Nuitee
C
Calvary family_with_children us
7
great comfortable. But will not book again due to double payment. that know 1 will help resolve.
Pros:

the rooftop, but close to early.

Cons:

desk clerk let me know that there was 2 booking under my name. but could not let me know how to cancel one. that I already thought I did. still on April 24, 2026, I paid for 2 rooms only stay in one room. Courtyard at Marriott or Booking .com

2026-04-24 via Nuitee
C
Candace family_with_children us
10
Cons:

N/A

2026-04-16 via Nuitee
P
Patty couple us
10
Front desk lady was excellent. Her Spanish was impeccable and my Husband’s heritage is from Spain.
Pros:

The manager , Carolyn and the front desk. Clerk who was bilingual were very helpful. They showed us how to connect to WiFi and greeted us each time we entered the property. This is our 2nd trip driving from Michigan to enjoy this hotel.

Cons:

We loved it so much we return yearly.

2026-04-13 via Nuitee
S
Sharon couple us
10
We very much enjoyed our stay, wish it could have been longer. The staff were very friendly and always greeted us every
Pros:

Clean

Cons:

Nothing

2026-04-11 via Nuitee
C
chuckf629 Couples
4
Major Disappointment!!!!!!!!!!!!!
Pros:

Rooms are small with no microwave in room. No free breakfast, they advertise a free breakfast if you pay $ 15 per person additional when making reservation so actually not free, You cannot attach a firestick or roku to watch your streaming apps, streaming your available apps at most Marriott properties are available but not this one. Time of check is inconsistent changing times, requiring you to continually check to see if your room is ready. When you check in your lucky if you can find any cart to move your items to your room, most carts are very small, my entire time I saw one high cart most are a little larger than a shopping cart. If I would have known this before I would have stayed at a red roof inn. I stay at Marriott property often and most have much better amenities, this one's a loser.

2026-04-10 via Tripadvisor
A
Austin couple us
4
Clean place but very poor service.
Pros:

Staff was rude and not friendly when asking for things. Also heard other guests complaining about the same things.

Cons:

Poor service all around.

2026-04-08 via Nuitee
M
Manuel family_with_children us
3
Not pleasant
Pros:

Location

Cons:

It wasn’t very clean, reception staff not friendly, bad showers

2026-04-08 via Nuitee
I
Ivan couple us
5
Pros:

The location

Cons:

Staff

2026-04-06 via Nuitee
S
Sherry family_with_children us
10
I can’t wait to go back
Pros:

The breakfast was basic yet good. They have Starbucks coffee which made my day! The location is in walking distance to Coligny Beach and shops/restaurants! I will definitely be back. There is an amazing rooftop bar and pool! I loved it

Cons:

Maybe add some more hot items to the breakfast menu

2026-04-05 via Nuitee
S
Smith extended_group us
8
2026-03-25 via Nuitee
R
Robin couple us
10
2026-03-25 via Nuitee
D
DaVinci couple us
8
2026-03-23 via Nuitee
R
Robin couple us
5
If you don’t expect amenities, it is a convenient and clean place to stay.
Pros:

If you don’t want any frills, it is a nice place to stay and a good location.

Cons:

I don’t like a property that does not service your room when you’re gone all day. I saw the staff in the hallway and said I was hoping our room was next since we had no toilet paper or clean towels. They didn’t seem to understand me and never cleaned the room, took away the dirty coffee cups, or left new coffee and creamer, so I had to get towels from the cart and a roll of toilet paper.

2026-03-23 via Nuitee
R
Robert couple us
10
2026-03-21 via Nuitee
C
Caycie extended_group us
10
Pros:

Rooftop bar and live music

2026-03-18 via Nuitee
K
Kevin couple us
6
Comfortable but a hassle afterwards.
Pros:

Clean and comfortable

Cons:

I had made my reservation through a 3rd party and paid for my room up front but upon checking out the hotel charged me again. I had to call the hotel to get a refund. This is the 2nd time a Marriott hotel has over charged me. I will not likely stay at a Marriott again in the future.

2026-03-17 via Nuitee
M
Maria couple us
3
2026-03-16 via Nuitee