Sunnybank Star Hotel

Hotels
7.5 (714 reviews)
223 Padstow Road , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Limited food services
Rude staff on occasion

Categories

Cleanliness
7
Cleanliness was mentioned positively, but some reviews noted concerns about the bathroom and overall tidiness.
Service
8
General sentiment indicated helpful staff, though there was one mention of rude behavior.
Location
8.5
Multiple reviews highlighted the convenience and safety of the location, making it favorable.
Room Quality
7.5
Rooms were described as comfortable and spacious, but some noted the need for updates in decor.
Amenities
7.5
Amenities were generally good; however, some guests desired better options like a microwave.
Value for Money
7.5
The value for money was acceptable, in line with the expectations of the hotel tier.
Food and Beverage
6.5
Food options were limited, and some guests pointed out the absence of meal services.
Overall Experience
7.5
Most guests enjoyed their stay, citing comfort and safety but had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Convenient Location
Located just minutes away from shopping centers and popular theme parks, Sunnybank Star Hotel offers easy access to both leisure and entertainment options.

Comfortable Accommodation
The hotel provides well-equipped apartments with amenities like cable TV, kitchen facilities, and laundry services, ensuring a comfortable and convenient stay for guests.

Relaxing Facilities
Guests can unwind by taking a dip in the outdoor pool, having a barbecue, or utilizing the guest laundry service, all designed to enhance the overall experience during your stay.

Experience convenience, comfort, and relaxation at Sunnybank Star Hotel. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard.

Please note that there is a 2% charge when you pay with an American Express, Diners Club or JCB credit card.

Reception Hours update from 17th October:
Monday-Friday: 8am-8pm
Saturday: 10am-4pm
Sunday: 11am-3pm
Public Holiday: Closed

Upon arrival, each guest will be required to show a valid Photo ID, sign a standard registration form, and accept the terms and conditions for the stay. Check-in time is 2pm unless otherwise arranged with our Hotel prior arrival.

- Pre-Authorization on Credit Card or cash deposit is required for a room security bond
Checks are not accepted as payment for accommodations. Bank transfer can be arranged prior to arrival and please check with our Hotel before arranging bank transfer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 714 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7.5
P
Paul • extended_group • au
8
Great location, super comfy beds, but staff need to learn more about digital IDs
Pros:

Secure Location
Super Comfy Beds

Cons:

Need more training on Digital IDs

2026-06-06 • via Nuitee
A
amanda • extended_group • au
8
On the whole it was a good room. Would be all you would need for a weeks stay
Pros:

It was very clean and beds were so comfy. Everything needed was there

Cons:

Stairs were steep and could use a downstairs toilet. The hot water was EXTREMELY hot and would be dangerous for a child to use without supervision. These are just observations but wouldn’t sway me from staying again.

2026-06-04 • via Nuitee
A
Ajeet • solo_traveller • nz
6
2026-06-01 • via Nuitee
S
Steve • solo_traveller • au
7
Pros:

Great location comfortable bed.

Cons:

Kitchen was not very clean.

2026-05-31 • via Nuitee
K
Kim • couple • au
8
Great hotel for what you pay with comfortable beds. Clean hotel
Pros:

The room was clean and the beds very comfortable. Location was perfect for us

Cons:

It’s a little older but was still well looked after

2026-05-30 • via Nuitee
M
Michelle • extended_group • au
10
2026-05-28 • via Nuitee
T
Thomas • couple • au
6
Old standard hotel but handy
Pros:

Hospitable reception staff. Close to shops,bus and servo. Pool but raining.

Cons:

Beds were very soft and uncomfortable for me but may be ok for those who like to sleep in a hammock.

2026-05-26 • via Nuitee
T
Travis • family_with_children • au
10
2026-05-25 • via Nuitee
A
ALICIA • family_with_children • au
9
Pros:

Very clean, quiet, easy check in

2026-05-24 • via Nuitee
C
Coach Benny • couple • au
7
Clean and comfortable
Pros:

Clean and comfortable - good beds

Cons:

Pool area was closed until 10am on a weekend

2026-05-24 • via Nuitee
A
Andrew • couple • au
7
Fair
Pros:

Location raptor grocery shops

Cons:

Vanity tap unstable , need a rail for old people in shower

2026-05-23 • via Nuitee
B
Brown • couple • pg
7
2026-05-19 • via Nuitee
N
Narelle • family_with_children • au
8
Great location, great value for money
Pros:

Clean well taken care of. Great value for money.
Second time staying and will be back

Cons:

Nothing
All good
Great value for money.
Highly recommend this place.
We will be back.

2026-05-18 • via Nuitee
M
Michelle • couple • au
10
2026-05-17 • via Nuitee
S
Sophia • family_with_children • nz
4
Cheap in both ways
Pros:

Location

Cons:

Mould in shower, uncomfortable beds

2026-05-17 • via Nuitee
R
Ruth Danitza • solo_traveller • au
10
Pros:

Good

Cons:

Good ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️

2026-05-13 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-05-12 • via Nuitee
D
Dixon • family_with_children • au
7
Pros:

Great location!
Staff were very attentive.

2026-05-09 • via Nuitee
S
Shannon • solo_traveller • au
8
2026-05-08 • via Nuitee
P
Piotr Kozlowski • solo_traveller • pl
10
2026-05-08 • via Nuitee