Sunnybank Star Hotel

Hotels
7.5 (731 reviews)
223 Padstow Road , Brisbane , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Limited food services
Rude staff on occasion

Categories

Cleanliness
7
Cleanliness was mentioned positively, but some reviews noted concerns about the bathroom and overall tidiness.
Service
8
General sentiment indicated helpful staff, though there was one mention of rude behavior.
Location
8.5
Multiple reviews highlighted the convenience and safety of the location, making it favorable.
Room Quality
7.5
Rooms were described as comfortable and spacious, but some noted the need for updates in decor.
Amenities
7.5
Amenities were generally good; however, some guests desired better options like a microwave.
Value for Money
7.5
The value for money was acceptable, in line with the expectations of the hotel tier.
Food and Beverage
6.5
Food options were limited, and some guests pointed out the absence of meal services.
Overall Experience
7.5
Most guests enjoyed their stay, citing comfort and safety but had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Convenient Location
Located just minutes away from shopping centers and popular theme parks, Sunnybank Star Hotel offers easy access to both leisure and entertainment options.

Comfortable Accommodation
The hotel provides well-equipped apartments with amenities like cable TV, kitchen facilities, and laundry services, ensuring a comfortable and convenient stay for guests.

Relaxing Facilities
Guests can unwind by taking a dip in the outdoor pool, having a barbecue, or utilizing the guest laundry service, all designed to enhance the overall experience during your stay.

Experience convenience, comfort, and relaxation at Sunnybank Star Hotel. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard.

Please note that there is a 2% charge when you pay with an American Express, Diners Club or JCB credit card.

Reception Hours update from 17th October:
Monday-Friday: 8am-8pm
Saturday: 10am-4pm
Sunday: 11am-3pm
Public Holiday: Closed

Upon arrival, each guest will be required to show a valid Photo ID, sign a standard registration form, and accept the terms and conditions for the stay. Check-in time is 2pm unless otherwise arranged with our Hotel prior arrival.

- Pre-Authorization on Credit Card or cash deposit is required for a room security bond
Checks are not accepted as payment for accommodations. Bank transfer can be arranged prior to arrival and please check with our Hotel before arranging bank transfer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 731 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7.5
D
D • family_with_children • gb
2
2026-07-25 • via Nuitee
J
Janet • solo_traveller • au
9
A good value for money motel in a good location. Very clean spacious clean and well maintained.
Pros:

A clean spacious room which met all our needs.

2026-07-22 • via Nuitee
B
Brooke • solo_traveller • au
10
Pros:

Conveniently close to the airport, late check-in was easy and courteous

2026-07-16 • via Nuitee
P
Pellow • solo_traveller • au
10
Pros:

It was nice and clean, the staff were awesome

Cons:

Nothing i didn't like

2026-07-14 • via Nuitee
T
Tracy • family_with_children • au
8
2026-07-14 • via Nuitee
T
Trent • solo_traveller • au
9
2026-07-14 • via Nuitee
S
Susan • family_with_children • au
1
Uncomfortable and not good value for money. The unit needs cleaning and revamping the doors squeak and the stairs creak
Pros:

Location was good

Cons:

The shower head was blocked and spraying in different directions and not enjoyable at all. No shelf to put anything in the shower. Dust on surfaces. The kitchen sink stunk when you used the taps. The bad was not comfortable.

2026-07-12 • via Nuitee
J
Joy • family_with_children • au
10
Highly recommend staying.
Pros:

Clean facilities and friendly staff value for money and central location for everything required to attend.

Cons:

Other travellers double parking and unable to park in front of the unit.

2026-07-12 • via Nuitee
S
Steven • couple • au
8
2026-07-12 • via Nuitee
R
Rachel • family_with_children • au
8
2026-07-12 • via Nuitee
L
Larry • solo_traveller • au
7
2026-07-10 • via Nuitee
R
Renshaw • couple • au
8
Comfortable
Pros:

Clean and comfortable

Cons:

No water in the fridge

2026-07-08 • via Nuitee
P
Pelly • solo_traveller • au
10
Pros:

Great location and Friendly staff

Cons:

Mattress was uncomfortable. I've got a back problem and I prefer a posturepeadic Mattress.

2026-07-05 • via Nuitee
K
Kathy • couple • au
6
Had been paid ahead of time so didn’t think they needed to take an additional amount on arriving.
Pros:

Location

Cons:

It had no microwave, and no eating utensils. Had no dish washing facilities either.

2026-07-01 • via Nuitee
N
Nick • extended_group • au
9
Pros:

Great location as it was close to bus stops and shops.

Cons:

NA

2026-06-23 • via Nuitee
K
Kiran • family_with_children • au
7
2026-06-21 • via Nuitee
M
Mathew • solo_traveller • au
10
Perfect location
Pros:

Perfect location and clean amenities

2026-06-18 • via Nuitee
L
Lisa • couple • au
7
Overall it was good
Pros:

It suited us for an overnight emergency stop

Cons:

Road noise

2026-06-13 • via Nuitee
T
Terry • solo_traveller • au
10
2026-06-12 • via Nuitee
S
Sanjana • solo_traveller • nz
5
Pros:

Professional reception staff.

Cons:

Room service very poor. Only checked once during entire stay.
Room had no view....isolated. Rooms are below hotel standard.
Wasn't worth for the money.

2026-06-08 • via Nuitee