Sunnybank Star Hotel

Hotels
7.5 (650 reviews)
223 Padstow Road , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Limited food services
Rude staff on occasion

Categories

Cleanliness
7
Cleanliness was mentioned positively, but some reviews noted concerns about the bathroom and overall tidiness.
Service
8
General sentiment indicated helpful staff, though there was one mention of rude behavior.
Location
8.5
Multiple reviews highlighted the convenience and safety of the location, making it favorable.
Room Quality
7.5
Rooms were described as comfortable and spacious, but some noted the need for updates in decor.
Amenities
7.5
Amenities were generally good; however, some guests desired better options like a microwave.
Value for Money
7.5
The value for money was acceptable, in line with the expectations of the hotel tier.
Food and Beverage
6.5
Food options were limited, and some guests pointed out the absence of meal services.
Overall Experience
7.5
Most guests enjoyed their stay, citing comfort and safety but had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Convenient Location
Located just minutes away from shopping centers and popular theme parks, Sunnybank Star Hotel offers easy access to both leisure and entertainment options.

Comfortable Accommodation
The hotel provides well-equipped apartments with amenities like cable TV, kitchen facilities, and laundry services, ensuring a comfortable and convenient stay for guests.

Relaxing Facilities
Guests can unwind by taking a dip in the outdoor pool, having a barbecue, or utilizing the guest laundry service, all designed to enhance the overall experience during your stay.

Experience convenience, comfort, and relaxation at Sunnybank Star Hotel. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard.

Please note that there is a 2% charge when you pay with an American Express, Diners Club or JCB credit card.

Reception Hours update from 17th October:
Monday-Friday: 8am-8pm
Saturday: 10am-4pm
Sunday: 11am-3pm
Public Holiday: Closed

Upon arrival, each guest will be required to show a valid Photo ID, sign a standard registration form, and accept the terms and conditions for the stay. Check-in time is 2pm unless otherwise arranged with our Hotel prior arrival.

- Pre-Authorization on Credit Card or cash deposit is required for a room security bond
Checks are not accepted as payment for accommodations. Bank transfer can be arranged prior to arrival and please check with our Hotel before arranging bank transfer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 650 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7.5
K
kellie • family_with_children • au
8
2026-02-15 • via Nuitee
G
Grace Stafford • family_with_children • au
10
Pros:

Great pool, clean and good location.

Cons:

A Shade sail or umbrellas over the pool area would be nice

2026-02-14 • via Nuitee
J
Janine • family_with_children • au
9
Pros:

Hosts and comfort.

2026-02-13 • via Nuitee
R
Robert • family_with_children • au
8
2026-02-12 • via Nuitee
A
Adam • couple • au
10
2026-02-09 • via Nuitee
M
Marc • couple • au
7
2026-01-31 • via Nuitee
M
Megan • solo_traveller • au
7
Great last minute getaway
Pros:

Perfect last minute getaway spot and staff were really sweet

2026-01-30 • via Nuitee
G
Guoying • extended_group • au
5
Pros:

很干净，位置好！

Cons:

I haven't received my $100 deposit back since I checked out! Can you help me get it back?

2026-01-23 • via Nuitee
F
Francis • extended_group • sb
10
It was awesome
Pros:

Room was very clean and spacious

2026-01-21 • via Nuitee
N
Nathaniel • couple • au
10
2026-01-20 • via Nuitee
L
LING HUI • family_with_children • au
8
2026-01-19 • via Nuitee
H
Hugh • couple • au
8
2026-01-19 • via Nuitee
W
Wayne • solo_traveller • au
8
2026-01-19 • via Nuitee
C
Carolyn • solo_traveller • au
6
It did the job, so ok
Pros:

That no one disturbed me

2026-01-19 • via Nuitee
J
Joanne • family_with_children • au
9
Pros:

Great location
Rooms were clean

Cons:

The bed was very uncorfortable

2026-01-17 • via Nuitee
T
Timothy • family_with_children • au
10
2026-01-15 • via Nuitee
M
Mark • family_with_children • au
5
It was ok.
Pros:

Beds and pillows were comfortable. Aircons in all rooms.

Cons:

No mirrors.

2026-01-03 • via Nuitee
M
Mae Grace • family_with_children • ph
7
2026-01-03 • via Nuitee
M
maryann • couple • au
8
2025-12-28 • via Nuitee
M
maryann • couple • au
7
It was enjoyable quiet and staff excellent
Pros:

It was clean great staff location was excellent for us

Cons:

Only iron didn’t work which prevented me working lol

2025-12-28 • via Nuitee