Sunnybank Star Hotel

Hotels
7.5 (683 reviews)
223 Padstow Road , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Limited food services
Rude staff on occasion

Categories

Cleanliness
7
Cleanliness was mentioned positively, but some reviews noted concerns about the bathroom and overall tidiness.
Service
8
General sentiment indicated helpful staff, though there was one mention of rude behavior.
Location
8.5
Multiple reviews highlighted the convenience and safety of the location, making it favorable.
Room Quality
7.5
Rooms were described as comfortable and spacious, but some noted the need for updates in decor.
Amenities
7.5
Amenities were generally good; however, some guests desired better options like a microwave.
Value for Money
7.5
The value for money was acceptable, in line with the expectations of the hotel tier.
Food and Beverage
6.5
Food options were limited, and some guests pointed out the absence of meal services.
Overall Experience
7.5
Most guests enjoyed their stay, citing comfort and safety but had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Convenient Location
Located just minutes away from shopping centers and popular theme parks, Sunnybank Star Hotel offers easy access to both leisure and entertainment options.

Comfortable Accommodation
The hotel provides well-equipped apartments with amenities like cable TV, kitchen facilities, and laundry services, ensuring a comfortable and convenient stay for guests.

Relaxing Facilities
Guests can unwind by taking a dip in the outdoor pool, having a barbecue, or utilizing the guest laundry service, all designed to enhance the overall experience during your stay.

Experience convenience, comfort, and relaxation at Sunnybank Star Hotel. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard.

Please note that there is a 2% charge when you pay with an American Express, Diners Club or JCB credit card.

Reception Hours update from 17th October:
Monday-Friday: 8am-8pm
Saturday: 10am-4pm
Sunday: 11am-3pm
Public Holiday: Closed

Upon arrival, each guest will be required to show a valid Photo ID, sign a standard registration form, and accept the terms and conditions for the stay. Check-in time is 2pm unless otherwise arranged with our Hotel prior arrival.

- Pre-Authorization on Credit Card or cash deposit is required for a room security bond
Checks are not accepted as payment for accommodations. Bank transfer can be arranged prior to arrival and please check with our Hotel before arranging bank transfer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 683 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7.5
M
Michele • extended_group • au
5
It’s ok, but it could be better
Pros:

Room was clean, shower was hot

Cons:

Too much traffic noise, and people outside our window at five am, having car trouble, l had to pay a $100 bond, which they haven’t given me back

2026-04-09 • via Nuitee
A
Amar • couple • au
8
2026-04-08 • via Nuitee
P
Percy • family_with_children • au
6
2026-04-06 • via Nuitee
A
Ali • family_with_children • au
10
Pros:

It had everything i required for my stay.

2026-04-06 • via Nuitee
M
maryann • couple • au
6
Pros:

Clean most staff helpful

Cons:

BBQ facilities advertised but no gas to use reported but not fixed

2026-04-03 • via Nuitee
R
Rebecca • extended_group • au
8
Pros:

Location and room set up

Cons:

There was bugs in the room

2026-03-31 • via Nuitee
J
Jody • family_with_children • au
10
Pros:

Great location and staff very friendly

2026-03-31 • via Nuitee
J
Jason • solo_traveller • au
4
Pros:

The bed was comfortable, and the unit was clean

Cons:

The yelling and screaming, and arguing from the unit next room, as it was very unacceptable

2026-03-29 • via Nuitee
R
Rachel • family_with_children • au
8
Will definitely stay here again
Pros:

Location, clean and tidy

Cons:

Air con was a little noisy

2026-03-28 • via Nuitee
A
Alena • family_with_children • au
7
It was enough for one night stay but I wouldn’t stay again.
Pros:

Rooms were big enough for our family. It is more of a motel than a hotel.

Cons:

It was noisy at night, some banging noises woke me and my husband up.

2026-03-23 • via Nuitee
K
Kelly • family_with_children • au
8
2026-03-23 • via Nuitee
T
Terry Feng • family_with_children • au
9
fair value, convinint location.
Pros:

got living room and two separate rooms.

Cons:

shower needs some fixing as the screw was loose.

2026-03-23 • via Nuitee
B
Belinda • extended_group • au
7
Pros:

Location, Enough bedrooms, friendly staff

Cons:

2 storey

2026-03-22 • via Nuitee
L
Lauren • extended_group • au
8
Pros:

Great town house, had everything we needed. I really liked the location.

Cons:

The pool was closed until 10am on the weekend

2026-03-22 • via Nuitee
S
Samantha • extended_group • au
9
2026-03-22 • via Nuitee
P
Pierre • family_with_children • au
10
2026-03-22 • via Nuitee
J
Justin • family_with_children • au
8
Pros:

The size of the apartment was great. Lots of space

Cons:

The shower head was split and leaking water out of the side.

2026-03-22 • via Nuitee
R
Ros • family_with_children • au
8
It was cheap and it served its purpose.
Pros:

It was close to where we had to be and the beds were comfortable

Cons:

Being told we will have to pay for any breakages to then go into room and tv already didn’t work and cupboards were hanging by a thread so we didn’t use anything. Really felt like a quick swim before we left but pool doesn’t open until 10am on weekends.

2026-03-22 • via Nuitee
T
Talia • family_with_children • au
9
2026-03-21 • via Nuitee
B
Brown • family_with_children • au
10
Pros:

The 2 bedroom apartment was clean, spacious and comfortable.

2026-03-21 • via Nuitee