Best Western Plus Graham Inn

Hotels
Best Western Plus
7.8 (326 reviews)
1707 Highway 16 South , Graham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good value
Convenient location
Friendly staff
Good breakfast
Cons:
Roaches found in rooms
Mold and cleanliness issues
Non-functional amenities

Categories

Cleanliness
5.05
Multiple guests reported roach issues, mold, and a generally unclean environment.
Service
9.05
The staff was friendly and helpful, but service quality was inconsistent due to cleanliness issues.
Location
9.55
Perfect location for the occasion and convenient to nearby stores and restaurants.
Room Quality
6.05
Reports of mold, rust, and dirty conditions detracted significantly from room quality.
Amenities
7.05
Some amenities were non-functional and the hotel was not well-maintained, but basic services were present.
Value for Money
8.05
Good value considering location and price, but cleanliness issues affected perception of value.
Food and Beverage
9.05
Breakfast was highlighted as very good.
Overall Experience
8.55
Overall experience marred by cleanliness issues; would consider staying again for location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:04

Property Description

Convenient Location
Located just 2 miles from Graham city centre, Best Western Plus Graham Inn offers easy access to local attractions like the Veteran’s Memorial Mall and Lake Graham.

Comfortable Accommodation
Guest rooms at the hotel are equipped with modern amenities including a microwave, refrigerator, and coffee-making facilities. Enjoy entertainment with a flat-screen TV and stay productive with a work desk.

Relaxing Amenities
Unwind at the on-site fitness centre or take a dip in the swimming pool. Guests can also enjoy a hot breakfast buffet, free Wi-Fi, and BBQ facilities during their stay.

Experience comfort and convenience at Best Western Plus Graham Inn. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that this property does not accept pre-paid cards or gift cards as payment method. Please contact the property for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 326 reviews
Cleanliness: 5.05
Service: 9.05
Location: 9.55
Room Quality: 6.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
L
Lynette solo_traveller us
8
2026-09-02 via Nuitee
D
DENIS couple fr
9
Très bon hôtel. À réserver sans problème.
Pros:

Chambre spacieuse, salle de bain de très bonne taille.
Tout était très propre.
Personnel à l’accueil très sympa 😊
Petit déjeuner sucré et salé impeccable (il manquait un peu de fruit mais pas grave du tout).

Cons:

Franchement rien à dire tout était ok. Merci beaucoup.

2026-08-31 via Nuitee
S
Stanley solo_traveller us
5
2026-08-09 via Nuitee
C
Christopher solo_traveller us
1
It sucked.
Pros:

Nothing

Cons:

They were doing remodeling. Instead of telling me before I booked when I talked to them on the phone, they said nothing about noise. Also instead of having common sense and blocking off one hallway at a time and not booking rooms next to ones being worked on, they booked us into a room surrounded by rooms being worked on. Was not able to take a nap during the day, woke extremely early in the morning by power tools and workers. When I questioned them about moving and why they booked rooms in a hall way under remodeling construction I got nothing but,” I don’t know”, not real professional and definitely not looking out for their own bottom line and their liability. This day and age that is a no no. I work in the trades as a contractor m/superintendent and we do let the general public around our work. That is a lawsuit waiting to happen. I do not recommend this place just on principle alone. We go to a family function in this town every year and this is the first at time we stayed here, we will go back to the hotel we stayed at before from now on, higher price or not. Staff were incompetent about situation and not helpful at all. But it’s just like everything else in society today. No one takes responsibility or gives a damn.

2026-08-09 via Nuitee
D
Dimara family_with_children us
2
Dirty, Hot, and ghetto.
Pros:

Nothing.

Cons:

Dirty, Hot, and ghetto.

2026-08-03 via Nuitee
P
Paul solo_traveller us
10
2026-08-02 via Nuitee
A
Alexa couple us
8
2026-07-20 via Nuitee
C
Chuck solo_traveller us
3
I was very disappointed and will probably never stay at a Best Western again!
Pros:

Air conditioning

Cons:

Bathtub was rusty, killed 2 bugs(roaches), no water when I arrived, no hot water the next morning, very noisy

2026-07-19 via Nuitee
W
Wayne solo_traveller us
1
Won’t be back
Pros:

Locations

Cons:

No towels broken down bed. Roaches were bad. Handicap room with a tall bath tub. My 91 y/o mother could not get in. When we asked for towels the first night they said they were out.

2026-07-06 via Nuitee
L
legnon solo_traveller us
10
Pros:

They we're very pleasant. Gave our Grandbaby free Skittles for her birthday. Great rooms, luggage carts, great pool, great breakfast and noon check out. Will definitely be back! ❤️

Cons:

N/A no complaints. Was perfect!

2026-07-06 via Nuitee
C
Carolyn family_with_children us
5
It is what it is.
Pros:

Breakfast was good. The staff was helpful. Location so good.

Cons:

Could not get cold water in the shower. Elevator was pretty old and a little uncomfortable.

2026-07-06 via Nuitee
D
Debra solo_traveller us
10
2026-07-01 via Nuitee
M
Morgan couple us
8
2026-06-29 via Nuitee
R
Rosa couple us
8
2026-06-28 via Nuitee
P
Patrick couple us
6
Cons:

The breakfast was poor, no tea bags for the hot water, ran out of items, coffee machine not working one day…

2026-06-26 via Nuitee
J
Jacob solo_traveller us
3
Pretty gross.
Pros:

Bed was clean, no pests. Good breakfast.

Cons:

Filthy stairway, food left in our fridge from the previous guest, bathroom lights flickering, AWFUL coffee in the room, dead birds near the entryway, trash from guests left in the hallway for hours.

2026-06-25 via Nuitee
R
Rick couple us
4
Pros:

Didn’t have the breakfast

Cons:

There was a cockroach crawling on our wall!!!!

2026-06-22 via Nuitee
D
Darlene couple us
5
Was ok
Pros:

Clean

Cons:

Bed uncomfortable, breakfast wasn’t good, expensive, ice maker broken

2026-06-21 via Nuitee
J
James solo_traveller au
10
2026-06-07 via Nuitee
T
Tracy couple us
2
2026-06-04 via Nuitee