Best Western Plus Graham Inn

Hotels
Best Western Plus
7.8 (305 reviews)
1707 Highway 16 South , Graham , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good value
Convenient location
Friendly staff
Good breakfast
Cons:
Roaches found in rooms
Mold and cleanliness issues
Non-functional amenities

Categories

Cleanliness
5.05
Multiple guests reported roach issues, mold, and a generally unclean environment.
Service
9.05
The staff was friendly and helpful, but service quality was inconsistent due to cleanliness issues.
Location
9.55
Perfect location for the occasion and convenient to nearby stores and restaurants.
Room Quality
6.05
Reports of mold, rust, and dirty conditions detracted significantly from room quality.
Amenities
7.05
Some amenities were non-functional and the hotel was not well-maintained, but basic services were present.
Value for Money
8.05
Good value considering location and price, but cleanliness issues affected perception of value.
Food and Beverage
9.05
Breakfast was highlighted as very good.
Overall Experience
8.55
Overall experience marred by cleanliness issues; would consider staying again for location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:04

Property Description

Convenient Location
Located just 2 miles from Graham city centre, Best Western Plus Graham Inn offers easy access to local attractions like the Veteran’s Memorial Mall and Lake Graham.

Comfortable Accommodation
Guest rooms at the hotel are equipped with modern amenities including a microwave, refrigerator, and coffee-making facilities. Enjoy entertainment with a flat-screen TV and stay productive with a work desk.

Relaxing Amenities
Unwind at the on-site fitness centre or take a dip in the swimming pool. Guests can also enjoy a hot breakfast buffet, free Wi-Fi, and BBQ facilities during their stay.

Experience comfort and convenience at Best Western Plus Graham Inn. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that this property does not accept pre-paid cards or gift cards as payment method. Please contact the property for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 305 reviews
Cleanliness: 5.05
Service: 9.05
Location: 9.55
Room Quality: 6.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
S
Stacey couple us
8
Overall enjoyed our stay.
Pros:

I was not a fan of the powdered eggs, but loved that you had a zero calorie juice drink option.

Cons:

Some of the finishes were worn and needed repaired. Beds were very comfortable.

2026-05-04 via Nuitee
H
Hanks family_with_children us
5
Stay was ok but couldn’t take a shower so was disappointed about that
Pros:

Loved the location

Cons:

Shower didn’t work lights were out in room tried to get them fixed didn’t happen. The swimming pool was closed.

2026-04-09 via Nuitee
C
Chad solo_traveller us
10
The greeting and interaction at check-in was nice after a long day.
Pros:

The front desk agent was fantastic. Said she’s been there 16 years. You could tell she liked her job. Great personality.

Cons:

Bath tub had some rust. But was fine.

2026-03-21 via Nuitee
S
Seth family_with_children us
7
2026-03-19 via Nuitee
D
Daniel couple us
9
Very comfortable and friendly
Pros:

Delicious breakfast Comfortable bed, great AC, very friendly staff

Cons:

The guests next door were rather noisy but we didn't complain because there were several kids. They were just kids being kids. One of the security locks on the door was very loose and needed to be screwed back in. The elevator wasn't working but that didn't really affect us because our room was on the bottom floor. Had a hard time trying to figure out how to turn the shower on :)

2026-03-16 via Nuitee
L
Latasha family_with_children us
7
Pros:

It was a nice hotel and the service we received at check in and checkout was superior! Tue room was nice and clean.

Cons:

The elevator was out of service so we had to climb stairs to get to our room and when we left. Also the person working Saturday morning was rude and didn't have all the breakfast stuff set out and told us we would have to wait an hour or so to get what we wanted.

2026-02-23 via Nuitee
R
Randy extended_group us
10
Very good stay. Will definitely be back.
Pros:

Breakfast was very good and appreciated.

2026-01-19 via Nuitee
C
Christian extended_group us
9
2026-01-19 via Nuitee
P
Phyllis solo_traveller us
8
It was good.
Pros:

Clean

2026-01-18 via Nuitee
C
Caroline couple us
7
2026-01-16 via Nuitee
K
Kelly solo_traveller us
7
2026-01-15 via Nuitee
C
Christine family_with_children us
8
Pros:

Clean

2026-01-15 via Nuitee
D
David solo_traveller us
9
2026-01-04 via Nuitee
B
Betty couple us
10
Pros:

Breakfast was very good. Comfortable bed, close to stores & restaurants.

2026-01-02 via Nuitee
J
Jackson family_with_children us
10
2026-01-02 via Nuitee
B
Blake solo_traveller us
10
2026-01-01 via Nuitee
B
Blake couple us
10
2026-01-01 via Nuitee
B
Blake solo_traveller us
10
2026-01-01 via Nuitee
C
Cheryl extended_group us
4
Pros:

Location was perfect for the occasion I was in Graham. It fit my budget too.

Cons:

I found roaches in my room. One ON my bed and one in the bathroom. Also, a dead roach smashed on the wall in the dining room. Totally unpleasant. I would never stay there again and am sorry I recommended the hotel to my friends who had the same experience that I had. Their encounter with roaches was so bad they changed rooms. I was fearful to turn on the light at night, afraid I would see roaches on my bed, wall, floor etc. Totally unclean!

2025-12-29 via Nuitee
P
Pat couple us
1
we kept all our stuff up off the floor, even though we know the bugs can get into them
Pros:

The shower had hot water,

Cons:

The kitchen was nasty! There were roaches everywhere, even found them on our beds The bathtub was rusted. the rooms smelled like mold. I waisted my money

2025-12-29 via Nuitee