Holiday Inn & Suites Lake City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (695 reviews)
213 South West Commerce Drive , Lake City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
No free breakfast

Categories

Cleanliness
7.44
Several reviews mentioned dirty rooms and unpleasant odors, indicating poor cleanliness.
Service
9.41
Positive mentions of friendly and helpful staff suggest good service.
Location
9.45
Convenient location frequently highlighted as a pro.
Room Quality
7.9
Some complaints about dated rooms but also praises for comfort.
Amenities
7.93
Facilities were noted, but the lack of free breakfast was a common con.
Value for Money
8.39
Average perception; some felt it was not worth the price due to added charges.
Food and Beverage
6.94
Breakfast was often mentioned as extra and not free, which was disappointing for guests.
Overall Experience
8.91
Despite the cons, many reviews concluded with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Spacious Rooms with Free Wi-Fi:
Experience comfort and connectivity in our spacious rooms equipped with free Wi-Fi and cable TV. Relax in style and stay connected throughout your stay.

On-Site Dining Options:
Indulge in delicious dining options at Atlantis Café for breakfast and Tropic Lounge for dinner, offering a full bar and American cuisine. Savor a variety of appetizers and meals without having to leave the hotel.

Indoor Pool and Fitness Facilities:
Take a dip in our refreshing indoor pool or break a sweat in our fitness room, both available for your relaxation and exercise needs. Stay active and rejuvenated during your visit.

Book your stay at Holiday Inn Hotel & Suites Lake City now to enjoy these fantastic amenities and more!

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges may apply for each extra guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.3
Based on 695 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 8.91
R
Rooks solo_traveller us
10
Pros:

It was clean

Cons:

Not alot. The breakfast was lacking.

2026-09-05 via Nuitee
M
MaGemini solo_traveller us
8
Pros:

First time staying here. We usually stay somewhere else when in town. Decided to try somewhere different.
Beautiful hotel and friendly staff. Was surprised they had a bar and that you could order food. That was a nice touch.
Location was perfect. Close to restaurants.

2026-09-05 via Nuitee
A
Anthony couple us
10
2026-09-04 via Nuitee
J
jerome couple us
8
small issue with room when we arived ! it was addressed Quickly and we were well taken care of
Pros:

breakfast was good ! should be free not xtra charge

Cons:

xtra charge for breakfast

2026-08-23 via Nuitee
W
William couple us
10
Necessary
Pros:

Breakfast was great. It was comfortable sheets n bed. Bar was a great feature.

2026-08-23 via Nuitee
J
Judy solo_traveller us
10
2026-08-10 via Nuitee
R
Register solo_traveller us
8
Comfortable
Pros:

Nice

Cons:

Nice

2026-08-05 via Nuitee
A
Amanda family_with_children us
10
Comfortable beds, great location, good breakfast
Pros:

Clean and well maintained

Cons:

Nothing really

2026-07-14 via Nuitee
A
Alvin solo_traveller us
10
2026-07-12 via Nuitee
C
Carlos couple us
10
Pros:

Very clean and excellent personnel

Cons:

Nothing

2026-07-07 via Nuitee
V
Virginia family_with_children us
10
We will stay here again
Pros:

Very clean and friendly people

Cons:

Everything was great.

2026-07-07 via Nuitee
A
Angela family_with_children us
10
2026-07-05 via Nuitee
J
Janay extended_group us
10
Pros:

Everything was nice

Cons:

N/a

2026-06-15 via Nuitee
Y
Yong couple us
10
Very cool
Pros:

Very comfortable

2026-06-02 via Nuitee
G
Gretchen family_with_children us
10
2026-06-01 via Nuitee
G
Gary solo_traveller us
8
2026-05-31 via Nuitee
S
Sumpter solo_traveller us
10
Pros:

The hotel was awesome along with the staff! Security man Vincent Secker not at all🤬

Cons:

There was a group of us staying with you. It was my family reunion. All was well until Sunday night. Several of us were playing cards and music in the pool area. We were just having fun, security came in and asked us to remove the 2 kids from the pool and turn down the music, we did exactly that immediately. Later, Vincent Secker came in from afar and yelled ' party is over get out' immediately my family members started pushing back loudly due to the way he spoke to us! He refused to apologize or acknowledge the disrespect he displayed. The bartender was present and explained to him nothing was wrong. The shouting continued, he started threatening us with evictions and calling the cops. This man was totally racist and his behavior was unacceptable.. My family spent close to $9000.00 this weekend at your Hotel including bar and food. We did not deserve disrespect! I'm asking for a written or call, telling me this issue was addressed. Thank you.. Velvet Heggs

2026-05-26 via Nuitee
S
Sonya Dee Brown solo_traveller us
9
Pros:

That they allowed my service dog to stay. And the bed and pillows were sooo comfy

Cons:

The couch in the room and the carpet looked dirty. I wouldn't sit on the couch at all. Looks like it's been there for many years.

2026-05-25 via Nuitee
D
Dana solo_traveller us
7
2026-05-22 via Nuitee
J
Jamie extended_group us
6
Pros:

The beds were very comfortable and the staff was polite.

Cons:

The inside where the rooms are was hot and the front desk couldn’t make any door keys when we arrived.

2026-05-19 via Nuitee