Holiday Inn & Suites Lake City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (568 reviews)
213 South West Commerce Drive , Lake City , US
+1 386-754-1411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location (close to interstate, walking to restaurants)
Comfortable beds and bedding
Many guests reported clean rooms
Friendly and helpful staff
On-site bar and food service available
Pleasant decor and well-maintained public areas
Cons:
Inconsistent room condition (moldy/damp smells, repairs visible)
Paid breakfast often called lacking or poor
Maintenance issues (broken remotes, lights, elevator, plumbing)
Value concerns — rates perceived as high
Tight/crowded parking and surrounding congestion
At least one serious negative security/staff interaction

Categories

Cleanliness
7.6
Mixed reports: many guests called rooms 'clean' or 'very clean', but several noted mold/damp smells, dirty carpet/couch, and repaired wall damage—overall slightly below average cleanliness.
Service
8.6
Generally praised staff as friendly and helpful; some front-desk/key and security incidents (notably an escalated pool/security interaction) create mixed but overall positive service impressions.
Location
9.5
Consistently strong: repeatedly noted as close to the interstate, walking distance to restaurants, and 'perfect' for location—clear strength for the property.
Room Quality
7.2
Comfortable beds and good décor reported, but multiple guests cited issues (moldy or humid rooms, broken remotes/fixtures, repaired holes, missing pictures)—room condition is uneven.
Amenities
8
On-site bar and food service appreciated and seen as a nice feature; pool and other amenities present but had at least one negative staffing/management incident.
Value for Money
6.8
Several guests felt rates were high for the quality received (comments about $178 rate being too much and higher cost than comparable hotels); breakfast charge also reduced perceived value.
Food and Beverage
7.6
Mixed feedback: some guests praised breakfast as 'great', others found the paid breakfast lacking or awful; bar service noted positively but breakfast inconsistencies lower this score.
Overall Experience
9.5
Many guests said they'd return, called the stay comfortable and staff friendly; despite some significant negatives (room issues, breakfast charge, security incident), the overall sentiment trends positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Spacious Rooms with Free Wi-Fi:
Experience comfort and connectivity in our spacious rooms equipped with free Wi-Fi and cable TV. Relax in style and stay connected throughout your stay.

On-Site Dining Options:
Indulge in delicious dining options at Atlantis Café for breakfast and Tropic Lounge for dinner, offering a full bar and American cuisine. Savor a variety of appetizers and meals without having to leave the hotel.

Indoor Pool and Fitness Facilities:
Take a dip in our refreshing indoor pool or break a sweat in our fitness room, both available for your relaxation and exercise needs. Stay active and rejuvenated during your visit.

Book your stay at Holiday Inn Hotel & Suites Lake City now to enjoy these fantastic amenities and more!

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges may apply for each extra guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.1
Based on 568 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.5
Room Quality: 7.2
Amenities: 8
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 9.5
H
Howard • couple • us
5
Meh
Pros:

Lose of road and restaurant

Cons:

Not clean room and very noisy

2026-11-07 • via Nuitee
J
John • couple • us
8
Pros:

Great breakfast. They even made me French toast.

2026-11-01 • via Nuitee
T
Thomas • couple • us
9
2026-10-30 • via Nuitee
T
Traci • extended_group • us
10
2026-10-22 • via Nuitee
B
Bertha • couple • us
10
It was it was convenient because we was on the highway and needed to rest
Pros:

The property was nice,

Cons:

It was crowded with other stores and other venues located there. Tight parking.

2026-10-20 • via Nuitee
V
Virginia • family_with_children • us
8
It was very comfortable
Pros:

It’s close to interstate

Cons:

You should get free breakfast.

2026-10-20 • via Nuitee
B
Bennie • family_with_children • us
10
Definitely will do again.
Pros:

Everything was excellent and the room was the best yet

Cons:

Sorry but I can't find anything to say negative about this place.

2026-10-20 • via Nuitee
N
Nathon • couple • us
4
Should have went to the Hampton
Pros:

Nothing

Cons:

The elevator didn’t work, the room smelled like mold, there were several repaired holes in the walls, a picture missing, the tv remote didn’t work, the room was very humid, paid extra for the breakfast and it was awful

2026-10-12 • via Nuitee
W
WILLIAM • couple • us
4
Will not stay here again.
Pros:

The location was good. Parking was fine.

Cons:

Room smelled damp and mucky. Cost was way more than what we'd pay for at the same hotel in Orlando, and we got a lot cleaner room and way better breakfast.

2026-10-09 • via Nuitee
M
Marshall • couple • us
9
2026-10-08 • via Nuitee
S
Shayna • couple • us
10
2026-09-07 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Awesome location, walking distance to restaurants

Cons:

The smoke detector was missing, room never cooled down even after adjusting thermostat

2026-09-07 • via Nuitee
C
Curtis • couple • us
5
Good but not up to $178 rate
Pros:

Location . Staff . Decor,
,

Cons:

Bed side light not working, sink drain broke in closed position, toilet seat needs replacing

2026-09-06 • via Nuitee
M
MaGemini • solo_traveller • us
8
Pros:

First time staying here. We usually stay somewhere else when in town. Decided to try somewhere different.
Beautiful hotel and friendly staff. Was surprised they had a bar and that you could order food. That was a nice touch.
Location was perfect. Close to restaurants.

2026-09-05 • via Nuitee
R
Rooks • solo_traveller • us
10
Pros:

It was clean

Cons:

Not alot. The breakfast was lacking.

2026-09-05 • via Nuitee
A
Anthony • couple • us
10
2026-09-04 • via Nuitee
W
William • couple • us
10
Necessary
Pros:

Breakfast was great. It was comfortable sheets n bed. Bar was a great feature.

2026-08-23 • via Nuitee
J
jerome • couple • us
8
small issue with room when we arived ! it was addressed Quickly and we were well taken care of
Pros:

breakfast was good ! should be free not xtra charge

Cons:

xtra charge for breakfast

2026-08-23 • via Nuitee
J
Judy • solo_traveller • us
10
2026-08-10 • via Nuitee
R
Register • solo_traveller • us
8
Comfortable
Pros:

Nice

Cons:

Nice

2026-08-05 • via Nuitee