Hibatullah Hotel Makkah

Hotels
8.3 (11718 reviews)
Um Al Qura Street Al Hafayer , Makkah , sa

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Value for money
Cons:
Cleanliness issues
Room amenities lacking

Categories

Cleanliness
7.68
Noted issues with cleanliness in some reviews.
Service
9.15
Many reviews praised the helpfulness and kindness of the staff.
Location
8.69
Close proximity to Haram mentioned positively.
Room Quality
7.64
Some guests noted issues with room amenities.
Amenities
8.17
Basic amenities mentioned but some reviews noted the lack of hot water.
Value for Money
8.43
Reviewers mentioned good value for the price.
Food and Beverage
8.18
Food quality was appreciated but some basic options lacking.
Overall Experience
8.45
Overall experience was generally very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:53

Property Description

Modern Rooms with Satellite TV
Hibatullah Hotel Managed By Accorhotels, just a 10-minute walk from Mecca’s Holy Mosque, offers modern rooms with satellite TV for your entertainment and relaxation.

Delicious Dining Options
Indulge in a wide selection of traditional Arabian dishes and international cuisine at Al Khalil restaurant, while enjoying panoramic views of the city. For a quick bite or a variety of beverages, head to Al Majlis Cafe.

Convenient Amenities and Services
Experience comfort with air-conditioned rooms featuring warm colors, wooden furniture, free mineral water, a minibar, and 24/7 room service. Benefit from the 24-hour reception's currency exchange service and free internet access in the lobby.

Book now to enjoy a delightful stay at Hibatullah Hotel Managed By Accorhotels, where luxury meets convenience.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

Because of local law, only Muslim guests can access the hotel and the Holy City of Mecca.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for SAR 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 11718 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.45
H
Hanan solo_traveller fr
5
2026-05-08 via Nuitee
S
Shahid solo_traveller gb
8
2026-05-06 via Nuitee
I
Ihab family_with_children ae
9
2026-05-05 via Nuitee
B
Bakhrom solo_traveller uz
5
2026-04-11 via Nuitee
I
Ishraq family_with_children jo
9
I recommend it for the value.
Pros:

It is great value for cost. Location is walking distance from Al Haram. The staff were very friendly and accommodating and helped with calling a taxi at check out.

Cons:

Nothing.

2026-04-11 via Nuitee
D
diyaa couple eg
7
2026-04-11 via Nuitee
S
Sara couple sd
9
2026-04-10 via Nuitee
صالح couple sa
10
2026-04-10 via Nuitee
M
mohammad family_with_children sa
9
Very close but uphill to haram
Pros:

Very close but it’s quite an uphill walk of about 10 min

Cons:

Please try to maintain a small kitchen or a sandwich / breakfast shop

2026-04-08 via Nuitee
عبدالعزيز عميد couple sa
8
قريب للحرم
Pros:

قريب للحرم

2026-04-07 via Nuitee
N
Naif couple sa
4
2026-04-07 via Nuitee
H
Hassan family_with_children om
10
Excellent
Pros:

Everything was very good and Cleaning Staff specially Kauser was very supportive .

The lady at reception was expert in her work and check-in/checkout took only 1 min.

Cons:

there is a mountain hike of 2-3 min toward haram when you are walking

2026-04-06 via Nuitee
U
ufuk extended_group tr
6
Pros:

iftar yemeği iyiydi fakat pahalıydı 60 riyal ama çeşit ve lezzeti fena değildi. oda temizliğini yapan zakir her gün temizlik yaptı işini iyi yapıyordu oda temizliğini sevdim. konumu hemen anjum otelin arkasında fena değildi yürüme mescide rahatlıkla gidiyorduk ama yaşlılar için çok tercih değil bence. hafif bir yokuşu var ve cadde üzeri araç trafiği fazlaca var.

Cons:

odamızda cam var ama öyle dışarı bakmıyor boşluğa bakıyor kuşlar vardı kötü koku vardı oda rezaletti. konumu için ve zaten sürekli mescitte olduğumuz için çokta önemsemedik.

2026-04-06 via Nuitee
O
Osama family_with_children sa
7
2026-04-05 via Nuitee
H
Hausatu extended_group gh
8
2026-04-04 via Nuitee
M
Mustapha family_with_children us
10
Overall great experience, I would definitely book with hibbatullah hotel on my next trip.
Pros:

Hibbatullah hotel is amazing, great location, staff is very courteous and helpful especially Zayd Hussein, he exceeded our expectations all request were fullfield in a timely manner.
The location is great only 10min walk to haram.

2026-04-04 via Nuitee
I
Ismoilov couple sa
10
Pros:

I stayed at this hotel for about 10 days, room 907, and overall I liked everything. I wanted to thank Jamal for his service and courtesy.

2026-04-04 via Nuitee
M
mouhammad solo_traveller qa
7
Pros:

Not applicable

2026-04-03 via Nuitee
H
Hassan family_with_children sa
9
Pros:

Check-in was very quick and smooth. The reception staff were very welcoming and professional. Room service was excellent, especially Mr. Nurul Amin, who was very helpful and provided great service. Overall, a very pleasant stay. Highly recommended!

Cons:

There is a slight incline on the way to and from the Haram, which may be difficult for elderly people.

2026-04-03 via Nuitee
A
Ahmad couple pk
6
Overall good experience
Pros:

Location and staff

Cons:

Maintenance is needed and shower curtains

2026-04-02 via Nuitee