Hibatullah Hotel Makkah

Hotels
8.3 (11203 reviews)
Um Al Qura Street Al Hafayer , Makkah , sa

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Value for money
Cons:
Cleanliness issues
Room amenities lacking

Categories

Cleanliness
7.68
Noted issues with cleanliness in some reviews.
Service
9.15
Many reviews praised the helpfulness and kindness of the staff.
Location
8.69
Close proximity to Haram mentioned positively.
Room Quality
7.64
Some guests noted issues with room amenities.
Amenities
8.17
Basic amenities mentioned but some reviews noted the lack of hot water.
Value for Money
8.43
Reviewers mentioned good value for the price.
Food and Beverage
8.18
Food quality was appreciated but some basic options lacking.
Overall Experience
8.45
Overall experience was generally very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:53

Property Description

Modern Rooms with Satellite TV
Hibatullah Hotel Managed By Accorhotels, just a 10-minute walk from Mecca’s Holy Mosque, offers modern rooms with satellite TV for your entertainment and relaxation.

Delicious Dining Options
Indulge in a wide selection of traditional Arabian dishes and international cuisine at Al Khalil restaurant, while enjoying panoramic views of the city. For a quick bite or a variety of beverages, head to Al Majlis Cafe.

Convenient Amenities and Services
Experience comfort with air-conditioned rooms featuring warm colors, wooden furniture, free mineral water, a minibar, and 24/7 room service. Benefit from the 24-hour reception's currency exchange service and free internet access in the lobby.

Book now to enjoy a delightful stay at Hibatullah Hotel Managed By Accorhotels, where luxury meets convenience.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

Because of local law, only Muslim guests can access the hotel and the Holy City of Mecca.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for SAR 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 11203 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.45
A
Anna • couple • de
10
Best Choice- for umrah/ staying in Mekka
Pros:

Very very close to the Haram, is comfortable stay. Eberything perfect. Price is Perfect. Especially the Personal, jamal were very helpful

Cons:

Nothing

2026-03-07 • via Nuitee
Y
Yasser • couple • om
10
Good to stay
Pros:

Clean and near to masjid 10 mins

Cons:

No answer if you call need any help

2026-03-07 • via Nuitee
صالح • extended_group • sa
1
2026-03-07 • via Nuitee
B
Basim • family_with_children • sa
9
إقامة طيبة الحمدلله وفندق رائع واشكر موظفي الاستقبال وعامل الخدمة Nurul Amin على تعاملهم الطيب
2026-03-07 • via Nuitee
M
Mohamed Hisham • couple • eg
9
Good location, and value for money
Pros:

Location is good, internet, price is good, housekeeping especially Nurul Amin in 13th floor, reception was helpful especially a guy I don’t know his name but seems from his accent to be Algerian or Tunisian. Lifts were accessible. Minibar and complimentary drinks. Air condition and shower are good.

Cons:

Nothing vital, just our room was at the back facing another building with no view
Going to the Haram was a bit hard due to uphill but that is not so much hard

2026-03-07 • via Nuitee
R
Rana Zamir • couple • sa
9
Reception staff is very supportive and kind to respond
Pros:

Very near to Haram( Ummrah Gate)

Cons:

Nothing

2026-03-07 • via Nuitee
D
Derman • couple • tr
8
Konum ve hizmet güzel tekrar geldiğimde kalabileceğim yer
2026-03-07 • via Nuitee
M
Munira • couple • om
10
2026-03-07 • via Nuitee
E
Eng Mohamed • family_with_children • sa
10
Pros:

Amazing staff special zakir room service the hotel close to harm 700 m and the cost value is very good 👍

2026-03-07 • via Nuitee
N
Noura • extended_group • sa
1
2026-03-07 • via Nuitee
T
Tamir • couple • sa
10
Pros:

فندق نظييف وهادي والموظفين متعاونيين لأبعد الحدود أخذ بالشكر عاما النظافه في الطابق التاسع

Cons:

لا شي

2026-03-07 • via Nuitee
M
Moataz • family_with_children • eg
9
2026-03-07 • via Nuitee
S
sarah • extended_group • be
7
Bon rapport qualité prix, proximité correcte du haram
Pros:

La mosquée se trouve à moins de 10min à pied. L’hôtel est un excellent rapport qualité prix pour l’emplacement.
Le personnel de la réception est très gentille.
Il y a plein de resto magasin dans la rue près de l’hôtel

Cons:

Les chambres ne sont jamais nettoyé de tout le séjour d’une semaine. J’ai demandé à plusieurs reprises un nettoyage et changement des serviettes ça n’a été fait que le lendemain. Et la douche est un peu vétuste beaucoup d’eau par terre il faut à chaque fois utiliser la raclette pour évacuer l’eau. C’est vraiement le seul point négatif dans cette hôtel

2026-03-07 • via Nuitee
M
Mohamed • couple • sa
9
2026-03-07 • via Nuitee
عبدالله • couple • sa
10
2026-03-07 • via Nuitee
A
Ahmet Yasin • family_with_children • tr
9
Pros:

Kat görevlisi olarak çalışan Shawon her zaman güler yüzlü bir şekilde bizi karşılayarak ihtiyacımız olup olmadığını soruyordu. Bu yüzden kendisine ayrıca teşekkür ederim.

2026-03-07 • via Nuitee
A
Abdalwahab • solo_traveller • de
7
كانت جيدة لكن السعر يجب ان يكون ارخص
Pros:

تعامل الموظفون

Cons:

السعر غالي مقارنة بخدمات الفندق يجب ان يكون ارخص

2026-03-07 • via Nuitee
A
Amina • family_with_children • be
6
N'en vaut pas la peine
Pros:

- Plusieurs ascenseurs
- L'emplacement ( avec une belle montée qd mm)

Cons:

- Chambres pas propres. Il faut savoir qu'il n'y a pas de services de chambre. C'est donc à vous de demander à ce qu'on change vos serviettes et c'est à vous de jeter vos poubelles !
- Equipements cassés/rouillés, douche vieillote.
- Fenêtres mal insonorisées
- 200€ la nuit pour ce genre de chambre, vous pouvez trouver mieux !

2026-03-06 • via Nuitee
M
MD ARIF • couple • gb
9
very nice, clean, friendly staff
Pros:

Hotel is really nice and beautiful. staff are very nice specially housekeeper moynul only thing is bit far away

Cons:

location

2026-03-06 • via Nuitee
F
Fuad • extended_group • sa
8
2026-03-06 • via Nuitee