City Express by Marriott Nuevo Laredo

Hotels
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City Express
7.8 (210 reviews)
Avenida Cesar Lopez Lara 3940 , Nuevo Laredo , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
High prices

Categories

Cleanliness
6.2
Many reviews mention issues like mold, dirty rooms, and odors, indicating below average cleanliness.
Service
8.7
Several reviews highlight friendly staff and good service, despite some negative comments.
Location
8.7
Location is praised as excellent and convenient in multiple reviews.
Room Quality
6.7
Mixed feedback regarding room comfort and size indicates below average quality.
Amenities
7.7
Reviews mention lack of certain amenities like a coffee maker and small towels, slightly dragging down the score.
Value for Money
7.2
Some reviews suggest the price is above what is expected for the quality provided.
Food and Beverage
9.2
Breakfast is consistently rated positively for quality and variety.
Overall Experience
8
Overall experience is balanced, with both good and bad aspects leading to a middle-ground average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:27

Property Description

Modern Rooms with Free Wi-Fi and TV
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like free Wi-Fi, a TV, and a private bathroom with a cozy bathrobe.

Convenient Location and Complimentary Shuttle Service
Located just a short drive from the airport and offering a free shuttle service within 10 km, our hotel provides easy access to key destinations like the Campestre Golf Course and the US border.

Additional Amenities for a Pleasant Stay
Enjoy a complimentary breakfast to start your day right, free parking for your convenience, and long-distance phone call services to stay connected. Book now for a delightful stay at our Nuevo Laredo hotel.

Important information:

Please note that the free shuttle service is subject to availability.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note The hotel is undergoing renovations on the ground floor until January 1st 2025.

Stay at City Express by Marriott Nuevo Laredo start your day with a complimentary American breakfast after admiring the beautiful sights of Tamaulipas. Upon your arrival, make the most of our hotel’s facilities, such as the fitness center, and unwind in our comfortable guest or superior rooms. Take advantage of our strategic location and visit Tamaulipas top attractions like El Laguito recreational park, the Nuevo Laredo Zoo or the Juárez-Lincoln International Bridge. For guests visiting for migration procedure, the U.S. consulate is located only 1.1 miles from our hotel. Book now and discover the authentic pleasure of an all-around comfortable vacation filled with fun in Nuevo Laredo.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NLD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 210 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 9.2
Overall Experience: 8
L
luis fernando • family_with_children • mx
10
2026-03-13 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
10
2026-03-06 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-03-01 • via Nuitee
M
Manuel • couple • us
9
Perfecto, de paso para estar dos o tres días
Pros:

Desayuno muy rico

Cons:

No tengo queja

2026-02-23 • via Nuitee
F
Farias Gutierrez • family_with_children • mx
10
Pros:

La tranquilidad sin ruidos y muy buen trato del personal siempre amables.

Cons:

La luz es tenue y relajante pero para maquillarme si me hizo falta más luz.

2026-02-22 • via Nuitee
J
Jonathan • family_with_children • mx
7
2026-01-28 • via Nuitee
M
Miguel • family_with_children • us
1
Pros:

No cancelan equivocaciones

2026-01-28 • via Nuitee
S
Silva Davila • family_with_children • mx
9
2026-01-24 • via Nuitee
G
Germain • solo_traveller • us
10
2026-01-23 • via Nuitee
L
Luz María • solo_traveller • mx
10
Pros:

La atención

Cons:

La cama y no tenían secadora de cabello

2026-01-20 • via Nuitee
L
Luis Alejandro • solo_traveller • mx
9
2026-01-20 • via Nuitee
S
Socorro • couple • us
8
I'm not a complaint person .but that hotel needs todo better cleaning and maintenance.
Pros:

I have in other Marriot hotels and this doesn't reach the expectation of a Marriott hotel, iron board unattached to it's place,mold on corners ot shower room , sheets not as white as real Marriott hotel . breakfast very good cooks really good.c

Cons:

Cleaning and maintenance it's necessary.I can sleep anywhere and is not a complaint, I just helping Marriott to do better . Thank you overall I slept good.

2026-01-19 • via Nuitee
E
Eguard • solo_traveller • us
10
Pros:

Si

Cons:

Todo perfecto

2026-01-16 • via Nuitee
S
Sidney • family_with_children • mx
10
2026-01-16 • via Nuitee
E
Elias • family_with_children • mx
5
No agradable
Pros:

No fue lo que esperaba , la habitación olía mal , el estacionamiento no era bajo techo , los desayunos son variedad , platos super pequeños, la señorita que nos recibió con mala actitud

Cons:

Los platos son súper pequeños para desayunar , las mesas sucias , el trato no fue agradable , la habitación olía mal , no nos dieron clinex el segundo día, no pusieron jabón , no hay máquina para dispensadora para galletas o gaseosas

2026-01-12 • via Nuitee
A
Antonia Elizabeth • family_with_children • mx
9
2026-01-06 • via Nuitee
H
Horacio • solo_traveller • mx
10
Confortable y práctica
Pros:

El desayuno está muy completo y la ubicación es excelente

Cons:

No tengo observación alguna en particular

2025-12-30 • via Nuitee
M
Mario Alberto • couple • mx
3
Pros:

El desayuno y ubicación

Cons:

El personal y aparte no pudimos tener cigarros en el cuarto porque de volada pensaban que estábamos fumando en el cuarto nos cobraron 2500 pesos por eso cuando nada que ver

2025-12-27 • via Nuitee
S
Sanchez • family_with_children • mx
3
Pros:

La habitación olía mal, la manija de la ducha se caía, las habitaciones son pequeñas y las camas poco comodas

Cons:

Mantenimiento en general

2025-12-22 • via Nuitee
P
Perez Martinez • family_with_children • mx
9
Pros:

La cama

Cons:

No ay servicio al cuarto

2025-12-21 • via Nuitee