Hampton Inn & Suites Texarkana

Hotels
•
Hampton Inn
7.9 (212 reviews)
4601 Cowhorn Creek Road , Texarkana , US
+1 903-832-3499

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff (specific praise for Shy and JJ)
Generally clean rooms reported by several guests
Convenient location near shopping and events
Reliable, basic Hampton Inn amenities
Accommodating and efficient front desk service
Cons:
Breakfast quality described as substandard or mediocre
Elevator outages and facility age impacted stays
Room issues: musky smells, old mattresses, small trash cans
Construction and difficult access with no advance notification
Serious accessibility/management handling issues for a disabled guest

Categories

Cleanliness
8.8
Multiple guests report 'clean rooms' and reliable housekeeping, though one guest called their room "dirty" and others noted small cleanliness issues (trash can size, musky smells). Overall generally clean but not flawless.
Service
10
Many strong positive comments about staff (Shy, JJ and other front-desk members described as friendly, welcoming and efficient). A few reports of an absent manager during a problem, but front-line staff repeatedly praised.
Location
9
Location is convenient (close to events and on the edge of a shopping centre); some disruption from nearby construction at times and the mall felt under-occupied, but overall location usefulness is frequently noted.
Room Quality
6
Several guests noted aging rooms: old mattresses, musky smell, heat issues and evidence of the property showing its age; elevator outages also worsened room experience for guests on upper floors.
Amenities
7.4
Basic Hampton Inn amenities are present; breakfast offering and elevator reliability received criticism (elevator outage), but the hotel provides the expected baseline amenities for this tier.
Value for Money
6.5
At least one guest explicitly called out poor value for price; mixed signals from others who found the stay acceptable, so perceived value is below the target overall rating.
Food and Beverage
6.5
Multiple comments describe substandard breakfast (crunchy biscuits, watery eggs, limited 'adult' cereal options); breakfast culture noted as distinctive but food quality seen as mediocre.
Overall Experience
9
Many guests report reliable, friendly service and clean rooms leading to positive stays and repeat visits; however, there are serious negative incidents (accessibility and elevator failures) that affected some stays. Overall experience leans positive due to frequent staff praise and dependable basics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Airport Transfer Service
Offering a free transfer service from the Texarkana Regional Airport just 7 miles away, the Hampton Inn & Suites Texarkana makes travel a breeze for guests.

Comfortable Accommodations with Modern Amenities
Guests can enjoy a heated indoor pool, gym, and free Wi-Fi in all guest rooms. Each room is equipped with a flat-screen TV, coffee/tea making facilities, fridge, and microwave for added convenience.

Business-Friendly Services
The hotel features a 24-hour reception, business centre, fax, and photocopying services, catering to the needs of business travelers.

Experience convenience, comfort, and quality service at Hampton Inn & Suites Texarkana. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXK

Location

Guest Reviews

7.9
Based on 212 reviews
Cleanliness: 8.8
Service: 10
Location: 9
Room Quality: 6
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 9
T
Theresa • solo_traveller • us
10
Pros:

Your staff were very friendly, especially Shy.such a sweet lady.

2026-10-13 • via Nuitee
C
Chuck • couple • us
10
2026-10-10 • via Nuitee
J
Jessie • solo_traveller • us
10
Will stay there again !
Pros:

Clean, friendly, accommodating and exceptional

2026-10-09 • via Nuitee
J
Joanna • couple • us
10
2026-09-05 • via Nuitee
S
Sandrea • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Andree • solo_traveller • us
10
Pros:

Customer service clean rooms and quite

Cons:

N/A

2026-08-31 • via Nuitee
D
DesigningWoman13 • Couples • Memphis, Tennessee
6
Property showing its age
Pros:

Basic Hampton Inn, showing its age. Desk staff was efficient, not very friendly. We were only staying one night so didn’t require or expect much. Still, the fact the elevator went out was annoying (rougher for sure for those staying on the third floor), and the crunchy biscuits and watery eggs at breakfast substandard even for this level hotel.

2026-07-22 • via Tripadvisor
W
Whittney • solo_traveller • us
5
2026-07-05 • via Nuitee
T
thompson • solo_traveller • us
5
2026-07-05 • via Nuitee
J
Jerry • couple • us
4
will not book again
Pros:

fair

Cons:

more fruit

2026-06-18 • via Nuitee
M
Marrisa • solo_traveller • us
8
Pros:

JJ at the front office was so welcoming. Absolutely put a smile on my face after a log day of driving. God Bless him ❤️

Cons:

Its dirty and kinda hot

2026-06-15 • via Nuitee
T
Terence • couple • au
9
Hampton Inns reliably introduce unique communities.
Pros:

Each motel has its own breakfast culture. Texarcana is a definite Southern style. We have learned to enjoy that, but we do miss "adult" cereals instead of the Kellogg's kiddie options. .

Cons:

The accommodation's location on the edge of a large shopping centre is useful, but both this year and last year, when we visited the "Mall", it seemed empty. Many images: grandpa caring for young kids, slow walkers around the perimeter, taking advantage of the AC, shops preparing young adults for proms and formals and many empty spaces looking for tenants. America in decline? Or signs of rebuilding?

2026-06-12 • via Nuitee
B
Bobbie • solo_traveller • us
8
Pros:

Always reliable to be nice

Cons:

Construction made it hard to get to, no notifications about the construction and no suggested route to get there

2026-06-09 • via Nuitee
T
Teresa • couple • us
7
Staff excellent
Pros:

Easy to get too. Close to my event.

Cons:

Musky smell, small trash can and old mattresses?

2026-06-08 • via Nuitee
M
Mrsdewy • solo_traveller • us
8
2026-05-31 • via Nuitee
K
Kristina • solo_traveller • us
8
2026-05-26 • via Nuitee
D
Doris • family_with_children • us
1
Will NEVER stay at this property again.
Pros:

We did not eat breakfast.

Cons:

My reservation was made Feb 28th. I specifically requested a 1st floor room because my daughter is handicapped and must use a walker or wheelchair to ambulate. We stayed at this hotel previously and there was a small fire on the 1st floor. we were on the 3rd floor and my daughter COULD NOT navigate the stairs to evacuate( it took her 20 minutes to get to the 1st floor). After the fire that night the elevators DID NOT WORK and she and I were stuck in the breakfast area for 2 hours(thankfully 2 firemen carried her up 3 floors to our room). The fire alarm went off again 1 hour later and we packed up and left for home. My daughter now has severe anxiety about staying on the upper floors of ANY hotel. I always request 1st floor rooms now. When we checked in May 4th we were told no 1st floor room was available. Our room confirmation said we would be given a 1st floor room. My daughter had such a severe anxiety attack she soiled herself. She had to be given a sedative to calm down and sleep. Naturely, the hotel manager was NOT ON PROPERTY. I was told by the desk clerk she would be there between 830 and 9 AM the next morning. We checked out the next morning and were told the manager wouldn't be there until 930 or 10 AM. I am so disappointed and angry at how we were treated. We have stayed at this hotel for over 5 years, twice a year, and I will never stay there again. When a reservation is made, over 2 months in advance, to a hotel that is NOT a major vacation hub HOW DO THEY NOT ACCOMMODATE GUESTS REQUESTS?

2026-05-26 • via Nuitee
R
Robin • solo_traveller • us
10
2026-05-24 • via Nuitee
T
Theresa • couple • us
6
Not enough value for what we paid
Pros:

Mediocre breakfast

Cons:

The price

2026-05-19 • via Nuitee
C
Chelsea • couple • us
5
2026-05-17 • via Nuitee