Hampton Inn & Suites Nashville-Smyrna

Hotels
•
Hampton Inn
8.4 (198 reviews)
2573 Highwood Boulevard , Smyrna , US
+1 615-355-8432

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful/friendly staff (Clarence praised)
Excellent location near interstate, shopping and eateries
Excellent coffee
Comfortable stay
Good on-site breakfast (looked appealing)
Cons:
Carpet stains / cleanliness issues
Limited parking (possible due to event)
Prices considered high for a weekday stay

Categories

Cleanliness
6.5
Carpet could use replacement and stains were noted, indicating below-average cleanliness.
Service
9.6
Staff praised explicitly (Clarence called wonderful and staff described as friendly), indicating very strong service.
Location
9
Multiple mentions of an excellent location, right off the interstate with nearby shopping and many eateries.
Room Quality
7.5
Rooms described as comfortable but with visible wear (carpet stains), so room quality is moderate.
Amenities
9
Coffee was described as excellent and breakfast looked appealing, indicating strong amenities.
Value for Money
6.8
Price noted as high for a weekday stay and parking issues mentioned, reducing perceived value.
Food and Beverage
9
Coffee rated excellent and breakfast appeared appealing, suggesting a positive F&B impression.
Overall Experience
9.8
Overall stay described as comfortable with helpful staff and a great location despite some issues, leading to a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location near Nashville
Located less than a half hour from downtown Nashville, Hampton Inn & Suites Nashville-Smyrna offers easy access to the city's vibrant attractions.

Modern Amenities for Comfort
With free Wi-Fi, cable TV, seating areas, and work desks in every room, guests can enjoy a comfortable stay. The hotel also features an indoor pool, fitness center, and a business center for convenience.

Delightful Dining Options and Nearby Attractions
Start your day with a hot breakfast buffet and explore nearby attractions like the Country Music Hall of Fame and Middle Tennessee State University.

Book your stay at Hampton Inn & Suites Nashville-Smyrna for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 198 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9
Room Quality: 7.5
Amenities: 9
Value for Money: 6.8
Food and Beverage: 9
Overall Experience: 9.8
A
America • couple • us
10
Pros:

Clarence was wonderful and helpful after a long trip.

2026-10-27 • via Nuitee
G
Grim • couple • us
10
It was a great place to stay as we traveled to see family.
2026-10-23 • via Nuitee
S
Stanley • couple • us
7
2026-09-12 • via Nuitee
K
Karquila • solo_traveller • us
9
The stay here was comfortable. I didn’t eat breakfast although it did look delicious. Coffee was excellent. The workers
Pros:

The property was awesome locations even better. Right off the interstate near shopping and alot of different eating places.

Cons:

Not enough parking. Maybe because there was a family reunion there. No worries though

2026-09-07 • via Nuitee
L
Leesa • couple • us
10
Pros:

Friendly staff. Great location.

Cons:

The carpet could use replacement. Stains everywhere.

Prices for one night are on the high side. Especially for a Monday stay.

2026-08-05 • via Nuitee
S
Sami • family_with_children • us
1
2026-06-17 • via Nuitee
D
Daniel • solo_traveller • de
7
2026-06-10 • via Nuitee
A
Abigail • family_with_children • us
10
2026-05-20 • via Nuitee
M
Murray • couple • us
7
2026-05-07 • via Nuitee
M
Marek • couple • pl
5
I'm sorry to say that I won't be going back there
Pros:

Great location—in my opinion, you couldn't ask for a better one—with excellent dining options nearby and close to the airport and Nashville

Cons:

I’ve stayed at this hotel many times—admittedly on business—practically since it first opened, and I’ve always been satisfied, which is why I chose it for a special anniversary trip with my partner. However, the condition of the rooms I found there really saddened me; it looks as though they’ve stopped investing in it and it might soon close down. I was very sorry to see this, because I’ve always been happy to return

2026-04-23 • via Nuitee
F
Ford • solo_traveller • us
10
2026-04-16 • via Nuitee
T
Tomáš • extended_group • sk
1
I have nothing to say only that the manager Shelby is horrible
Pros:

Nothing

Cons:

Horrible experience with staff at reception especially manager Shelby I had a problem with my reservation and I needed to get the invoice from the reception and manager Shelby was extremely rude and unhelpful . Horrible experience do not get in this hotel

2026-04-14 • via Nuitee
T
Tomáš • extended_group • sk
1
2026-04-14 • via Nuitee
L
Leesa • couple • us
10
Excellent hotel. Very clean and amazing breakfast.
Pros:

Awesome front desk. Very friendly and helpful.

2026-04-02 • via Nuitee
M
Michelle • couple • us
9
Had a good time!!
Pros:

Amazing staff

Cons:

Pool was too cold

2026-03-28 • via Nuitee
B
Bagwell • family_with_children • us
10
2026-03-27 • via Nuitee
M
Madelyn • solo_traveller • us
8
Good location for our trip
Pros:

Location was good. Close to Family.

Cons:

My first time staying there was 16 years ago. The breakfast area is showing where on the chairs, somewhere rickety, breakfast was somewhat sparse.

2026-03-26 • via Nuitee
J
Julius • solo_traveller • us
9
2026-03-01 • via Nuitee
Y
Yesenia • family_with_children • us
10
Perfect!
Pros:

Front desk was extremely kind, helpful, and on top of things.

2026-02-23 • via Nuitee
F
Felecia • couple • us
10
2026-01-20 • via Nuitee