Petit Palace Puerta del Sol

Hotels
•
Petit Palace Hoteles
8.7 (3371 reviews)
Arenal, 4 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Chambre propre
Personnel accueillant
Bonne localisation
Petit déjeuner varié
Cons:
Chaleur excessive dans la chambre
Mauvaise insonorisation
Service de réception arrogant

Categories

Cleanliness
8.38
Chambre parfaitement propre, mais serviettes non changées.
Service
8.85
Personnel très accueillant et chaleureux, mais communication avec la réception parfois arrogante.
Location
9.39
Emplacement en plein cœur de l'activité madrilène, proche des transports.
Room Quality
7.84
Il faisait extrêmement chaud dans la chambre et mal insonorisé.
Amenities
8.87
Bouilloire dans la chambre et bon petit déjeuner.
Value for Money
8.33
Petit déjeuner bien, mais considéré un peu cher pour la qualité.
Food and Beverage
8.88
Petit déjeuner varié avec de bonnes options.
Overall Experience
9.05
Globalement une bonne expérience avec des points à améliorer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Prime Location in Madrid's Heart
Nestled next to Puerta del Sol, Petit Palace Puerta del Sol offers modern, soundproofed rooms with free WiFi. Air-conditioned rooms with parquet floors, a minibar, and a safe ensure a comfortable stay. Enjoy a buffet breakfast at the hotel restaurant or explore the surrounding eateries and bars.

Exceptional Services
Benefit from a 24-hour reception offering local insights and complimentary bicycle hire. Car rental services and discounted parking add convenience to your stay.

Proximity to Major Attractions
Explore Madrid's iconic landmarks with ease - Royal Palace, Plaza Mayor, and renowned museums are all within a leisurely 10-minute stroll from the hotel.

Ready to experience Madrid in style? Book your stay at Petit Palace Puerta del Sol now!

Important information:

• Depending on the season, air conditioning or heating is provided.
• Pet fee is EUR 25 per pet, per stay.
• When booking more than 5 rooms, different policies and additional supplements may apply.
• When booking more than 10 nights, different policies and additional supplements may apply.
• Please note that all Special Requests are subject to availability and additional charges may apply.
• The property will send guests online check-in instructions 7 days prior to arrival.
• Guests wishing to use the airport shuttle must contact the hotel prior to arrival. This service carries an additional charge.
• This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3371 reviews
Cleanliness: 8.38
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
İrem • couple • tr
10
Home away from home
Pros:

New/ clean/ close to most tourist attractions

Cons:

Nothing

2026-07-11 • via Nuitee
J
JOAO • solo_traveller • br
10
2026-07-10 • via Nuitee
C
Carolyne • couple • gb
9
Staff really friendly, room lovely
Pros:

Great location

Cons:

Nothing

2026-07-10 • via Nuitee
S
Sofia • solo_traveller • it
10
Pros:

La gentilezza dello staff e la posizione centralissima

Cons:

Condizionatore un po' rumoroso ma direi meglio così che avere caldo!

2026-07-09 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

Great location.

Good breakfast.

Cons:

Everything was fine.

2026-07-07 • via Nuitee
P
Paula • couple • co
9
Pros:

Ubicacion increible, cerca a todo, con metro muy cerca, el personal muy atento

2026-07-06 • via Nuitee
K
kumiko • solo_traveller • jp
10
いつも泊まる素敵なホテル
Pros:

スタッフも親切、オペラの劇場に近くショッピングも便利。

Cons:

ないです。

2026-07-06 • via Nuitee
R
Rigoberto • solo_traveller • es
10
2026-07-06 • via Nuitee
L
Laura • couple • us
10
The five days that we stayed at this hotel were perfect.
Pros:

The location of the hotel, just steps from the Puerta del Sol, was fantastic!

Cons:

N/A

2026-07-05 • via Nuitee
K
Kojnok • solo_traveller • hu
10
2026-07-05 • via Nuitee
B
Bruce • solo_traveller • es
8
2026-07-04 • via Nuitee
M
Miguel Angel • couple • es
9
Pros:

La ubicacion

2026-07-04 • via Nuitee
G
gabriel • solo_traveller • fr
8
2026-07-04 • via Nuitee
P
Paola • solo_traveller • it
9
2026-07-03 • via Nuitee
M
Maria • solo_traveller • br
8
Pros:

excelent breakfast
excelent location
excelent room
excelent staff

2026-07-02 • via Nuitee
M
Marte • family_with_children • no
10
2026-07-01 • via Nuitee
N
Nurcan • couple • tr
9
2026-06-30 • via Nuitee
P
Peres • couple • fr
8
Pros:

Três bien

2026-06-30 • via Nuitee
U
Uriel Jacobo • solo_traveller • mx
10
Pros:

La ubicación es inmejorable, esta cerca de todo.

2026-06-30 • via Nuitee
M
Michela • couple • it
10
2026-06-30 • via Nuitee