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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Babysitting/child services
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Non-smoking throughout
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Daily housekeeping
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Vending machine - drinks
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Vending machine - snacks
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Prime Location in Madrid's Heart
Nestled next to Puerta del Sol, Petit Palace Puerta del Sol offers modern, soundproofed rooms with free WiFi. Air-conditioned rooms with parquet floors, a minibar, and a safe ensure a comfortable stay. Enjoy a buffet breakfast at the hotel restaurant or explore the surrounding eateries and bars.
Exceptional Services
Benefit from a 24-hour reception offering local insights and complimentary bicycle hire. Car rental services and discounted parking add convenience to your stay.
Proximity to Major Attractions
Explore Madrid's iconic landmarks with ease - Royal Palace, Plaza Mayor, and renowned museums are all within a leisurely 10-minute stroll from the hotel.
Ready to experience Madrid in style? Book your stay at Petit Palace Puerta del Sol now!
• Depending on the season, air conditioning or heating is provided.
• Pet fee is EUR 25 per pet, per stay.
• When booking more than 5 rooms, different policies and additional supplements may apply.
• When booking more than 10 nights, different policies and additional supplements may apply.
• Please note that all Special Requests are subject to availability and additional charges may apply.
• The property will send guests online check-in instructions 7 days prior to arrival.
• Guests wishing to use the airport shuttle must contact the hotel prior to arrival. This service carries an additional charge.
• This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Ubicación perfecta. Habitación cómoda.
Un poco cara
Tot, ubicació i facilitat d'accés
Aire acondicionat pèssim
The staff are very nice and helpfull also the location is really great ,sure will be back there again
Nothing to mention as every thing was great
Cerca de todo y la gente que atiende son muy amables.
No es que no me gusto, pero por ese precio capaz que hay alternativas mejores. En especial si te dan la habitacion que da a un pulmon de edificio , realmente no tiene nada de luz , y capaz no vale ese precio. Sin luz , sin que pueda entrar un poco de aire , creo que la tendrían que cobrar mucho más barata. Ojo son chiquitas pero tienen todo lo necesario y buena calidad.
Perfect location. Everything close
Conforto, café da manhã e localização.
Ar condicionado com barulho alto.
The staff were exceptional… friendly and genuinely helpful. The room was spacious and clean. Location in the middle of shops was fantastic. Loved everything about my stay at this hotel.
Emplacement parfait au coeur de la ville , personnel vraiment gentil, bien renové . Malgré que le centre ville est fermé au voiture , on se rend très bien a pied du stationnement sous terrain le plus proche. Pas bruyant. Je regrette pas mon choix.
Le seul bémol, cest le prix du stationnement , mais bon c'est le tarif moyen en ville et cest pas la faute de l’hotel. Prévoyez le budget.
foarte bun micul dejun
Amazing location, very friendly staff. Room was well soundproofed with the windows. And aircon appreciated. We had breakfast a couple of times and loved the variety of options.
Nothing
La profesionalidad de los empleados, su educación, amabilidad y disposición del tiempo necesario para atender hasta el final al cliente.
La ubicación es inmejorable. El confort y cuidado de todas las instalaciones son excelentes.
La ubicación.
La tarde del día 10 de julio me percaté que a mi cama le faltaba la sabana que va entre el cobertor y la sabana que cubre el colchón. Ante la ausencia de esta sabana se podía ver un cobertor manchado de color café claro, de origen indeterminado.
Me dirigí inmediatamente a la recepción para explicar la situación. En un primer momento la reacción de las personas de la recepción fue de incredulidad y negación, por lo que tuve que insistir en varios ocasiones que fueran a mi habilación para cersiorarce de lo que les decia.
En ese momento salí del hotel y a mi regreso el problema había sido solucionado, más no mi desagrado y asco de lo visto en mi cama, ya que por llegar tarde a mi habitación la noche anterior tal vez no me di cuenta del problema y pude haber dormido con un cobertor sucio directamente a mi piel.
Otras cosas que no me gustarón es que en la recepción del hotel no dan información de lugares turisticos ni de transporte.
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