Ibis Den Haag City Center

Hotels
ibis
8 (5403 reviews)
Jan Hendrikstraat 10 , The Hague , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
High price
Limited amenities
Small cleanliness issues

Categories

Cleanliness
7.58
Room quality and cleanliness were generally good, but some issues noted like the found apple under the bed.
Service
8.55
Staff were friendly and helpful according to multiple reviews, contributing positively to the stay.
Location
9.09
Convenient location close to city center and public transport, praised in several reviews.
Room Quality
8.04
Rooms were generally comfortable and well-sized, with some minor complaints on amenities.
Amenities
7.57
Limited amenities reported, such as missing items like a kettle or slippers.
Value for Money
7.03
Some guests felt the price was too high for the quality and additional charges.
Food and Beverage
8.08
Breakfast was praised, though there were some complaints about the minibar and service.
Overall Experience
8.05
Overall positive experience with some room for improvement on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:55

Property Description

Modern Comfort in The Hague

Conveniently Located: Nestled in the heart of The Hague, just steps away from the historic Binnenhof and a short drive to the picturesque Scheveningen beach.

Cozy Rooms: Enjoy a restful night's sleep in our specially designed ibis "Sweet" beds, and stay entertained with a flat-screen TV and stay productive with a work desk in each room. Free WiFi is available throughout the property.

Delicious Dining: Start your day with our delectable breakfast package featuring freshly baked bread, croissants, and a selection of beverages. Unwind at the bar offering a variety of light meals and snacks.

Book your stay now and experience the perfect blend of comfort and convenience at Den Haag City Centre ibis.

Important information:

Please note that this property does not accept cash payments.

Please note that the traffic situation in The Hague has changed and not all navigation systems are up to date. For the right directions please contact the hotel.

Guests are kindly requested to note that public parking is possible in the secure parking garage next to the hotel. Reservations are not needed.

Please notify the property when making use of the extra bed/children's cot (see Policies) by using the Special Request Box.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that the hotel does not have its own parking spaces. However, the property offers discounted rates for parking at nearby parking spaces.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8
Based on 5403 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
C
CARLA family_with_children fr
9
Pros:

Chambre confortable et hôtel idéalement placé.

Cons:

L'accueil est un peu débutant, nous avons trouvé que cela manquait de professionnalisme.

2026-08-29 via Nuitee
S
Seppe solo_traveller be
8
2026-08-29 via Nuitee
N
Nadia extended_group be
4
Derangant
Pros:

L’emplacement

Cons:

La propreté et le service

2026-08-29 via Nuitee
M
Maria couple fr
10
2026-08-29 via Nuitee
M
Mojdeh Amini solo_traveller pl
7
Pros:

The room itself was good, and the breakfast was delicious. However, there were several negative points that I would like to mention

Cons:

During our three-week cycling trip from Basel to Brussels, this was unfortunately one of our worst hotel experiences, second only to another hotel in Mainz.
After a long day of cycling, we arrived at the hotel exhausted and asked where we could park our bicycles. Unfortunately, we were given incorrect directions several times. We first went to the location we were told, but the garage door was closed and nobody came to open it. When we returned to the reception, we were told that this was the wrong entrance and that the garage was around the corner. We went there, but that was also incorrect. After returning to the hotel once again, the receptionist finally confirmed that the first entrance had actually been the correct one and opened the garage for us. It turned out that the door simply hadn't been opened the first time.
This may not seem like a major issue, but after cycling long distances all day, having to go back and forth several times with loaded bicycles was very frustrating and exhausting.
In addition, the shampoo dispenser in our room was completely empty, which was surprising because it suggests the room had not been properly checked before our arrival. There was also no hand towel in the bathroom.
Overall, the room and breakfast were good, but these avoidable issues had a negative impact on our stay.
Also they would charge you for the bicycle storage each bikes 5 euro per night which was also the only hotel in our whole trip which charged us for the bikes also they charged us with wrong city task at first place however once we asked for the receipt the reception told she made the mistake in the calculation and just made proper adjustments.

2026-08-29 via Nuitee
T
Torben couple dk
7
Fint ophold
Pros:

Morgenmaden god. Venligt og hjælpsomt personale.

Cons:

Manglende P muligheder-

2026-08-28 via Nuitee
N
Nataliiy family_with_children ua
7
Pros:

Гарні сніданки, привітний персонал, чисто. Гарне розташування

Cons:

Відсутні тапочки, одноразові шапочки для душу і зубні щетки

2026-08-28 via Nuitee
L
Letizia family_with_children it
8
Pros:

Staff , posizione

2026-08-27 via Nuitee
B
Bahadır solo_traveller tr
7
2026-08-27 via Nuitee
P
Piotr couple pl
10
2026-08-27 via Nuitee
M
magali extended_group co
5
pasable
Pros:

El personal muy amable atento

Cons:

estaba sucio, encontre al lado de la cama media amburguesa, el bano tenia sucia la ducha

2026-08-27 via Nuitee
T
Tunc couple nl
1
2026-08-27 via Nuitee
A
awien couple nl
1
Pros:

Wij zijn hier niet verbleven omdat er werd aangegeven dat er parkeergelegenheid bij het hotel zou zijn. Voor aankomst hierover gebeld en bleek dat het ging om een nabij gelegen q park. Dit kwam niet overeen met hoe het beschreven stond in de advertentie en om die reden besloten om niet te blijven.

Ondanks dat ik telefonisch vooraf het verblijf hebt gecanceld waren er no show kosten in rekening gebracht. Het hotel heeft totaal niet mee gedacht met mijn situatie. Ondanks de meerdere telefoontjes en mailtjes naar zowel Booking als het hotel zelf. De kosten zijn alsnog in rekening gebracht.

2026-08-27 via Nuitee
R
Renata extended_group br
6
Boa localização
Pros:

Localização e o conforto da cama

Cons:

O ralo do chuveiro estava com dificuldade de drenagem da água, estava no verão, o meu quarto era sol da tarde e o hotel não tem ar condicionado, apenas refrigeração. O quarto ficava uma estufa. Pedi um ventilador para ajudar.
Porém com o anoitecer, que acontecia as 22:00hs, a temperatura melhorava.

2026-08-27 via Nuitee
R
recep reis couple be
10
Pros:

Çok iyi bir otel

2026-08-27 via Nuitee
C
Couto solo_traveller pt
10
2026-08-26 via Nuitee
A
Ali raza couple nl
7
2026-08-26 via Nuitee
M
Mihaela solo_traveller be
10
2026-08-26 via Nuitee
Y
Yashila extended_group de
6
2026-08-26 via Nuitee
M
Marcela family_with_children es
8
Pros:

El personal muy amable y se esfuerzan por ayudarte

Cons:

Creo que el precio del desayuno es excesivo sabiendo que en la zona no hay nada abierto y tienes que desayunar ahí

2026-08-26 via Nuitee