Holiday Inn Express & Suites White Haven - Poconos by IHG

Hotels
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Holiday Inn Express
8.1 (673 reviews)
547 PA-940 , White Haven , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently clean rooms
Friendly, helpful staff (including breakfast attendant)
Strong breakfast selection and 24/7 coffee
Amenities: 24h gym, indoor pool and hot tub
Convenient location near restaurants/stores
Freshly remodeled, well maintained property
Cons:
Frequent road/highway and truck noise reported
Occasional room issues: odors, bed problems, bathtub-as-shower concerns
Isolated reports of poor or limited housekeeping during check-in
One-off criticisms of breakfast quality (minority)
Lack of microwave and rough toilet paper mentioned by guests

Categories

Cleanliness
8.8
Consistently praised across multiple reviews: rooms described as exceptionally clean, freshly remodeled and well maintained; housekeeping issues noted in one arrival incident but overall cleanliness is a strong positive.
Service
8.5
Staff frequently described as friendly, helpful and attentive (front desk and breakfast attendant singled out). A few comments indicated average service during an operational issue, but overall service sentiment is positive.
Location
7.2
Conveniently located for destinations, near restaurants and stores, but multiple reviews report significant road/highway and truck noise—location is useful but noisy for some guests.
Room Quality
7.2
Rooms generally comfortable with comfy beds and good upkeep, but issues mentioned include bathtub-as-shower safety concerns, occasional bed problems, and some reports of room odors.
Amenities
8.3
Solid amenity offering noted: 24-hour gym, indoor pool and hot tub, 24/7 coffee; breakfast area staffed and well-run. Amenities are a clear strength for this property.
Value for Money
8.1
Not explicitly discussed in many reviews; overall positive recommendations and amenities suggest perceived fair value—assigned the target overall rating due to limited direct mentions.
Food and Beverage
8.4
Breakfast repeatedly praised (some calling it the best part of the stay) with many options and a hardworking attendant; a minority found the breakfast poor, so generally positive with occasional negative feedback.
Overall Experience
8.3
Majority of guests recommend and report comfortable stays, good breakfasts and helpful staff; noise and isolated room issues lower some experiences but overall sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location near Ski Areas
Located near popular ski resorts such as Big Boulder Ski Resort, Holiday Inn White Haven is the perfect choice for winter sports enthusiasts.

Relaxing Amenities
Unwind after a day on the slopes with our indoor pool, hot tub, and fitness center.

Deluxe Accommodations and Dining
Our rooms feature modern amenities like a coffee maker and flat-screen TV. Start your day right with a complimentary hot buffet breakfast at our on-site restaurant.

Experience the ultimate comfort and convenience at Holiday Inn White Haven. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

8.1
Based on 673 reviews
Cleanliness: 8.8
Service: 8.5
Location: 7.2
Room Quality: 7.2
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.3
H
Hoffman • family_with_children • us
8
2026-10-31 • via Nuitee
R
Rosemary • solo_traveller • us
9
Pros:

The room was clean & comfortable. The staff were very friendly & helpful.

Cons:

There should have been a microwave to cook the instant oatmeal.

2026-10-31 • via Nuitee
M
Michael • couple • us
4
2026-10-30 • via Nuitee
D
Debby • couple • us
10
Our stay was comfortable and we would recommend it!
Pros:

Our room was clean and comfortable! Conveniently located to our destination! The staff were friendly and helpful.

Cons:

Our room was close to the highway and the road noise was not great for sleeping

2026-10-29 • via Nuitee
M
Mitchell • couple • us
10
2026-10-28 • via Nuitee
P
Paul • extended_group • us
7
2026-10-26 • via Nuitee
C
Cavalieri • solo_traveller • us
8
2026-10-26 • via Nuitee
J
James • couple • us
9
2026-10-25 • via Nuitee
A
Anam • extended_group • us
9
2026-10-25 • via Nuitee
R
Richard • couple • us
9
Place was very clean and beautifully maintained.
Pros:

Very helpful front desk.
Breakfast attendant on the spot working hard.
Great on the lake restaurants close by.

Cons:

A little farther from Jim Thorpe than expected.

2026-10-24 • via Nuitee
V
Valentina • couple • us
10
2026-10-24 • via Nuitee
K
Kemon • extended_group • au
7
2026-10-24 • via Nuitee
S
Slawomir • family_with_children • pl
9
Wszystko czego potrzeba w podróży
Pros:

Wystarczający w pełni na przerwę w podróży. Wygodne łóżka, basen dla chętnych.

2026-10-24 • via Nuitee
E
Elena • solo_traveller • us
10
2026-10-23 • via Nuitee
A
Adele • couple • us
10
I highly recommend this hotel.
Pros:

I always enjoy staying at Holiday Inn Express. Clean rooms, comfy beds and awesome breakfast. The guy who took care of the breakfast was wonderful. He came around asking people if everything was okay.

Cons:

A little close to the highway. Ask for a room that is on the parking lot side.

2026-10-23 • via Nuitee
J
John • couple • us
7
Staff was just so,so. Breakfast was poor for this chain
Pros:

Location, clean

Cons:

Poor breakfast

2026-10-23 • via Nuitee
E
Elizabeth • solo_traveller • us
1
No sleep because of to much road noise !!! Next to highway and lots of traffic all night long !!!!!!
Pros:

Clean

Cons:

Road noise!!!!!!!

2026-10-23 • via Nuitee
J
Jeffrey • extended_group • us
5
very clean, super staff, great breakfast and coffee 24 /7 you won my heart EXCEPT the bathtub
Pros:

very clean and super great breakfast, better then most Holidays Inns, acutely very very best

Cons:

really- bathtubs as showers NOT very safe unless you are bathing your children COMMON MAN its not year 1960

2026-10-22 • via Nuitee
C
Carol • couple • us
9
Nice heat away weekend with nice place to rest
Pros:

Quiet clean free breakfast

Cons:

Was all good

2026-10-21 • via Nuitee
L
Lynda • family_with_children • us
9
Pros:

Beth did her very best to accommodate us. She offered us a snack while things were worked out.
I feel she was left with a mess. The computer and printer were not working properly.

Cons:

We were a given a room that someone was already in. We were afraid there would be no room. Housekeeping had not cleaned enough rooms.

2026-10-21 • via Nuitee