TRH Jardín Del Mar

Hotels
8.1 (4708 reviews)
Huguet des Far, s/n , Santa Ponsa , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful views
Cons:
Room cleanliness concerns
Noisy pool area

Categories

Cleanliness
7.6
Overall considered clean, but room cleanliness faced minor complaints.
Service
9.1
Staff consistently praised for their efficiency and friendliness.
Location
8.6
Excellent location near the beach, although parking was difficult.
Room Quality
7.1
Rooms are slightly dated and some issues noted with amenities.
Amenities
8.1
Good amenities but some experiences impacted by noise.
Value for Money
8.6
Generally good value with the quality of services offered.
Food and Beverage
7.6
Quality of food at buffets was found to be average.
Overall Experience
8.1
Overall positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Stunning Views of Santa Ponsa Bay:
Experience breathtaking views of Santa Ponsa Bay from the private balconies of our air-conditioned apartments at Jardín del Mar.

Relaxing Poolside Atmosphere:
Unwind by our outdoor pool on the sun terrace while enjoying the fantastic views of the bay. Indulge in refreshing drinks at the poolside snack bar or the café-bar with big screens.

Convenient Amenities and Leisure Activities:
Our rooms feature kitchenettes and satellite TV for your comfort. Take advantage of leisure facilities including a seasonal indoor pool and a sauna to enhance your stay.

Book now to enjoy a relaxing getaway at TRH Jardín del Mar and create unforgettable memories on the beautiful island of Mallorca.

Important information:

Please note that the indoor swimming pool is open during March, April and October.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4708 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.1
E
ennajari extended_group be
1
2026-07-25 via Nuitee
N
Najia family_with_children it
5
Molto bello , posizione abbastanza comoda.
Pros:

La piscina

Cons:

Nulla

2026-07-25 via Nuitee
M
Minh Duc family_with_children vn
9
2026-07-25 via Nuitee
F
Fernandez couple es
10
2026-07-24 via Nuitee
S
Suvi-Tuulia family_with_children fi
7
2026-07-24 via Nuitee
F
Fernandez couple es
10
2026-07-24 via Nuitee
D
Deacon solo_traveller us
10
2026-07-24 via Nuitee
A
astrid extended_group ch
7
2026-07-23 via Nuitee
S
Sami extended_group at
8
Pros:

Es gibt alles mögliche rund ums Hotel

Cons:

Laute Gäste (Jugendliche)

2026-07-23 via Nuitee
H
HARDY solo_traveller fr
6
Sans bruit et sans cafard, ça aurait été parfait
Pros:

Emplacement idéal pour visiter l'île. Proche des grands axes. Appartement de taille correcte.
Buffet du petit déjeuner varié et copieux

Cons:

Le bruit dans la nuit ou au petit matin de jeunes qui commencent la fête dans leur appartement alors qu'il est minuit, ou qui finissent leur nuit par un saut dans la piscine alors que c'est interdit. Il y a un pourtant un vigile mais qui ne se promène pas dans les étages.
J'avais payé pour vue sur mer, du 2e etage, je voulais surtout la piscine.
Gros point noir : nous avons vu un cafard adulte dans notre chambre et un autre dans les parties communes. Et malheureusement nous avons ramener des nymphes de cafards dans nos valises. Le pire souvenir!

2026-07-23 via Nuitee
B
Bernadette family_with_children no
10
Clean and relaxing place to stay
Pros:

Nice and helpful staffs.
Clean and relaxing. Worth your money

2026-07-22 via Nuitee
M
Mary solo_traveller ie
10
Pros:

Exceptional views spotless clean. Depth of adult pool could be slightly lower level Great pool bar food Excellently situated and beautiful beach and sea swimming.. As a family we have been every year for approx 10 years Will be back next year

2026-07-22 via Nuitee
A
Anna family_with_children nz
8
2026-07-22 via Nuitee
P
Pascal family_with_children fr
8
Superbe vue sur la baie et hôtel bien situé
Pros:

Nous avons beaucoup apprécié la vue sur la baie depuis notre chambre, ainsi que la propreté de l’hôtel. Les cours de yoga et d’aquagym sont également très appréciables.
L’hôtel est bien situé, avec de nombreux commerces et restaurants à proximité.
Malgré le nombre important de voitures aux alentours, nous avons réussi à nous garer facilement et chaque jour à proximité de l’hôtel.

Cons:

La cuisine est assez basique et la présence d’un micro-ondes serait un vrai plus. Le robinet de la baignoire fonctionnait mal : l’eau coulait simultanément vers la douche et la baignoire, cela fait une consommation d’eau excessive inutilement.
L’isolation phonique des fenêtres est très insuffisante. Nous avons été réveillés vers 5h du matin par des clients qui terminaient leur soirée bruyamment au bord de la piscine, puis à nouveau vers 8h par le passage du souffleur le long de la piscine.
Enfin, nous avons trouvé regrettable le comportement de certains clients qui déposent leur serviette sur les transats pour les réserver, sans pour autant les occuper réellement. Cette pratique est assez irrespectueuse envers les personnes présentes qui souhaitent profiter de la piscine.

2026-07-22 via Nuitee
S
Sadhbh solo_traveller ie
3
2026-07-21 via Nuitee
M
Marina family_with_children ua
9
Pros:

Дуже чистий готель із прекрасним краєвидом на море, гарними сніданками і вечерями! Дуже вдала локація. Привітний персонал, все дуже сподобалось. Дуже рекомендую.

2026-07-21 via Nuitee
M
Mateusz solo_traveller ie
10
2026-07-21 via Nuitee
R
Robert extended_group gb
9
2026-07-21 via Nuitee
D
DE ALMEIDA XAVIER family_with_children br
3
Péssimo atendimento(tirando uma recepcionista que foi a única simpática) e não deram o suporte adequado.
Pros:

Apenas da localização.

Cons:

Pagamos por uma acomodação com ar-condicionado e passamos uma estadia toda com ele quebrado. Na madrugada pedimos alguma providência, o funcionário Samir foi tentar verificar o que poderia consertar e nos informou que teria que trocar de quarto, mas foi informado pelo recepcionista que não seria possível. A solução que acharam foi levar dois ventiladores móveis super barulhentos e que não adiantaram para o calor, já que o ar estava quente. Não conseguimos dormir essa noite de tanto que suávamos. Pela manhã, procuramos novamente a recepção para ver o que seria feito e foi um funcionário da manutenção verificar o ar-condicionado para consertar, só que disse que achava que não seria possível.
Inclusive, quando falei com o rapaz (Alex, como chamado pelo Nasir), o mesmo me falou que não tinha ar condicionado na casa dele e que vivia bem assim.
Solicitei falar com a gerente para verificar a possibilidade de mudar de quarto, mas fui informada que ela estava super ocupada no momento e que não tinha quarto disponível igual ao nosso e sim com vista mar, o qual teríamos que pagar a mais. Expliquei que pagamos pelo ar-condicionado e não tivemos, então não tinha cabimento ter que pagar para mudar de quarto se eles que não estavam oferecendo o que foi contratado. Tive que entrar em contato com o booking para fazer a reclamação e ver se o hotel levava a sério. Saímos 12h porque tínhamos excursão e quando voltamos às 21h fomos informados que mudaríamos de quarto porque não conseguiram consertar. Informaram que iam nos mudar de quarto para o que tinha vista mar, como uma compensação para a outra estadia em que não tivemos o que foi contratado. No final, saímos no prejuízo porque só ficamos no hotel a noite, tivemos uma noite péssima no calor forte do verão europeu. Mandaram uma carta de desculpas e um pote de castanhas.

2026-07-20 via Nuitee
L
Libor couple cz
9
2026-07-20 via Nuitee