The Embassy Inn

Hotels
8.8 (3886 reviews)
520 Menzies Street , Victoria , ca

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Paid parking
Construction noise
Breakfast quality issues

Categories

Cleanliness
8.44
Guests noted clean rooms, but some indicated issues with odors and ongoing renovations.
Service
9.41
Friendly staff mentioned frequently across multiple reviews.
Location
9.45
Perfect location highlighted in several reviews.
Room Quality
8.9
Rooms were reported as clean and comfortable but some mentioned air conditioning issues.
Amenities
8.43
Some guests found amenities lacking, especially with paid parking and limited TV options.
Value for Money
8.89
Value is decent considering location, though some expected more for the price.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests dissatisfied with quality.
Overall Experience
8.91
Overall a good experience highlighted by location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:34

Property Description

Central Location by the Inner Harbour
This hotel, just 190m from the British Columbia Parliament Buildings, offers a prime location by Victoria's Inner Harbour.

Comfortable and Convenient Amenities
Each guest room is spacious and includes a balcony, refrigerator, and tea/coffee facilities. Enjoy free WiFi, local calls, and cable TV during your stay.

Complimentary Breakfast and Parking
Start your day with a free breakfast buffet offering a variety of options. Additionally, take advantage of the free underground and surface parking available for all guests.

Experience the best of Victoria with us - book your stay now!

Important information:


When traveling with pets, please note that an extra charge of CAD 20 per pet per day applies.

Please note that a maximum of 1 pet per room is allowed.

Please note that dogs cannot be left alone in guestrooms.

Please note that renovation work is carried out from October 14th to December 31st and some rooms may be affected by noise.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3886 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
D
Deborah • couple • ca
10
2026-03-06 • via Nuitee
H
Hai Xin Jessie • family_with_children • ca
9
Comfortable and relaxing to stay
Pros:

Clean, spacious, good breakfast

Cons:

Too old

2026-03-05 • via Nuitee
C
Curnow • family_with_children • ca
10
Pros:

The location, the cleanliness, the breakfast, and the staff is so nice

Cons:

The noise from the rents but that's temporary

2026-03-04 • via Nuitee
T
Tammy • couple • ca
8
2026-02-27 • via Nuitee
I
Iain • couple • ca
7
2026-02-25 • via Nuitee
C
Caris • extended_group • br
10
2026-02-23 • via Nuitee
J
June • family_with_children • ca
7
Pros:

Friendly staff with the exception of the bald guy serving breakfast.

Cons:

Upon checking in we asked to be in a room away from the construction that was going on. Unfortunately we were placed in a room across the hall from the construction. After contacting the front office regarding this issue I was compted free parking for one night ($20.00).

2026-02-23 • via Nuitee
T
Tomás • couple • ca
10
2026-02-14 • via Nuitee
T
Tabetha • solo_traveller • ca
8
Always good to stay at
Pros:

Proximity to downtown. Right beside the parliament building

Cons:

Construction/renovation

2026-02-12 • via Nuitee
E
Estela • family_with_children • es
9
2026-02-12 • via Nuitee
T
Takahiro • family_with_children • jp
7
楽しめました。
Pros:

ロケーションが素晴らしい。

Cons:

一部部屋の工事をやっているところがあり、９時過ぎから作業が開始され、静けさが妨げられたのが残念。

2026-02-12 • via Nuitee
J
June • family_with_children • ca
10
Pros:

The location and the breakfast

Cons:

Both visits I noticed the breakfast staff is not at all friendly

2026-02-11 • via Nuitee
E
Ellen • family_with_children • br
10
2026-02-11 • via Nuitee
江 • solo_traveller • ca
9
2026-02-11 • via Nuitee
E
Elvira • extended_group • us
10
Amazing
Pros:

Close to everything we need to explore

2026-02-10 • via Nuitee
D
dman1264 • Couples • Campbell River, Vancouver Island, British Columbia
2
Not a Good Experience.
Pros:

We were informed that renovations were ongoing at the time of booking but it was stated that work would only be happening from 9:00am to 4:00pm. That would have been quite acceptable to us but work actually began as early as 7:20am and it never began any later than 8:00am with drilling, cutting and grinding. I asked one of the contractors working there when they were scheduled to start and he said they begin work no later than 8:00am. So it's quite obvious that the owners/management are quite comfortable lying to their customers at the time of booking. I would recommend that everyone steer clear of this place until such time as ALL work is completed otherwise you will be rudely awoken early each day you choose to stay here.

2026-02-07 • via Tripadvisor
D
Daneve • couple • ca
8
Pros:

Location, breakfast & staff

Cons:

The hotel now charges $22 a night for parking so now instead of great value the hotel is at the higher end of this type of stay.

2026-01-31 • via Nuitee
M
mike • solo_traveller • ca
2
Pros:

The room was very nice with a good view

Cons:

The whole hotel was under renovation on every floor for half of the building, which I did not know

2026-01-30 • via Nuitee
C
CHIN CHEN • extended_group • tw
4
訂單上面的房間大小和實際入住不符
Cons:

入住後，並未和訂單上面的房間大小相同！

2026-01-28 • via Nuitee
W
Wei • family_with_children • ca
6
2026-01-28 • via Nuitee