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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Charming 19th Century Hotel in the Heart of New Orleans
Historic Charm: Nestled just 2 blocks from the French Quarter, The Eliza Jane New Orleans offers a unique stay in a beautifully restored 19th century building. Many rooms feature charming exposed brick walls, adding character to your experience.
On-Site Amenities: Enjoy modern comforts such as free WiFi, flat-screen TVs, and complimentary toiletries in every room. The hotel also boasts a fitness room, an atrium with a shaded terrace, and a lending library for guests to unwind and relax.
The Press Room Bar: Indulge in craft cocktails and coffee at the on-site bar, The Press Room Bar. With outside seating and a menu of small plates, it's the perfect spot to unwind after a day of exploring the nearby attractions.
Ready to experience the historic charm and modern amenities of The Eliza Jane New Orleans? Book your stay now and immerse yourself in the vibrant culture of the city!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 52 per day.
Location
Guest Reviews
Rooms were a little dated
Location was outstanding and the first floor spaces were very nice
We were given 2 king bed rooms on the first floor street level. They were very very dark and extremely small even by New Orleans standards.
I loved everything about the property. Location, decor, staff, amenities, cleanliness, staff etc was exceptional
There was nothing that we didn’t like.
The property is beautiful and in the perfect New Orleans location - just outside of the French Quarter but so easily walkable to the convention center or FQ if needed. The front desk staff person who checked us in - Brian - was wonderful. He was bright and friendly.
The Eliza Jane was originally a Hyatt property when I booked our stay using Hyatt points. I'm a New Orleans native and was heading to town for a family wedding. A month before our stay we were told the property was switching from Hyatt to Marriott. I tried several times to contact hotel booking after the Marriott transition to see what my options were. There was no response. From anyone. Our reservation ended up being cancelled. When I called Mariott corporate, I was offered a $425 room rate. It was a mess. Ultimately we booked via Booking.com for a decent rate because there was very little available in the city for the weekend we were visiting. Ultimately Brian at the front desk - and the hotel facilities themselves- helped redeem this property for us. We ended up having a good experience and will return on our next trip.
Beautiful architecture and location
A mouse was running around at the bar which was absolutely disgusting to see, particularly while eating. Also there was no hot water and we had to take a cold shower. After speaking with the front desk multiple times the issue was never resolved.
The ambiance amd the beds were superb!
Rooms need more light.
Concierge was extremely knowledgeable, complimentary breakfast was great, the bed was super comfortable and the location ideal.
King room was smaller than I thought. Would have been a great value for money if the room was larger and a checkout without surcharge would have been allowed.
Hotel was great.
Being charged multiple times and going in circles with the front desk/management.
It took two messages (one sent upong booking) and two face to face requests AND a 90 minute wait after rechecking in at 3 pm to finally get a room with a walk in shower. We gave up when we walked into the room adn realized it did not have a window!!! How can we pay $400 for a room each night and the room not have a window?!!!
no light in the room...
Orridne at the front desk was amazing and so helpful
lobby area
no hot water
no water pressure
dirty carpet
poor lighting
Upon arrival the toilet to our room wouldn’t flush, the water in the bathroom faucet came out brown and black stuff came out. Got switched rooms and then our AC was broke in the room the room got to 82 degrees and didn’t get it fixed until 11 pm the same day of arrival. The next day the ac broke again
Old property with a high dollar price just to feel uncomfortable a majority of our stay
This is one of our go-to hotels when in NOLA. The interior is really cool, with exposed brick throughout. We've always stayed in a suite and it is very large...big sitting room, nice sized bedroom and large bath. The bar is nice also and the staff is very friendly. the location is grateful. Quick walk to Canal, Bourbon and the Warehouse District.
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