Candlewood Suites San Antonio - Fort Sam Houston

Hotels
•
IHG
6.8 (102 reviews)
6900 N Interstate 35, San Antonio, Texas, 78218 , San Antonio , US
+12107983900

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Very clean rooms (many mentions)
Spacious rooms and kitchen areas
Comfortable beds
Friendly, attentive staff
Convenient location close to stores and easy highway access
Good value / great price
Well-equipped room kitchens
Cons:
No breakfast at this location (frequent mention)
No pool
Construction and noise (highway/train/renovation)
Occasional cleanliness issues (ants, nail clippings, missed cleaning)
Hot water outage / slow resolution
Thermostat/temperature problems; room can be hot
TV/internet reliability issues

Categories

Cleanliness
6.2
Many guests praise rooms as very clean and spacious, but there are notable negative incidents (ants, nail clippings, occasional missed floor cleaning) and inconsistencies likely tied to ongoing construction.
Service
8.2
Staff repeatedly described as friendly, attentive and amazing; generally responsive and helpful despite a few slow responses (e.g., hot water issue took time to resolve).
Location
7.5
Frequently called convenient and close to stores/amenities with easy highway access; some rooms are noisy due to proximity to highway/train and construction.
Room Quality
7.2
Rooms are often described as spacious, comfortable with good beds and kitchen areas; some maintenance problems reported (thermostat not working, missing buttons, door handle issues).
Amenities
5.8
Kitchen amenities are praised, but multiple guests note lack of promised amenities (no pool, no breakfast at this location), occasional TV/internet reliability issues, and missing pull-out couch.
Value for Money
8.5
Numerous comments highlight great price and strong value for cost—several call it an amazing or cheap price for what is offered.
Food and Beverage
4
Consistent complaints about no breakfast availability at this location and generally limited F&B offerings.
Overall Experience
7
Many guests loved their stay and would return, praising cleanliness, space, staff and value; however, issues like construction noise, occasional cleanliness lapses, and service delays tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 01:27

Property Description

Discover a comfortable retreat at Pulse Point Suites at Fort Sam Houston, where relaxation meets ample recreation options.

Recreation Opportunities
Unwind in our refreshing outdoor pool or stay active at our state-of-the-art 24-hour fitness center. Whether you prefer a leisurely swim or a vigorous workout, you’ll find the perfect way to recharge.

Delicious Complimentary Breakfast
Start your day right with our complimentary continental breakfast, served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM, ensuring a delightful morning for guests of all kinds.

Convenient Amenities
Enjoy hassle-free stays with features like complimentary wireless internet access, a 24-hour business center, and free self-parking. Our 66 air-conditioned rooms come equipped with microwaves, ensuring the comforts of home are never far away.

Book your unforgettable stay today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.8
Based on 102 reviews
Cleanliness: 6.2
Service: 8.2
Location: 7.5
Room Quality: 7.2
Amenities: 5.8
Value for Money: 8.5
Food and Beverage: 4
Overall Experience: 7
J
Jannie • couple • us
10
2026-07-24 • via Nuitee
E
Elizabeth • family_with_children • us
9
It was a great stay for the pay.
Pros:

The beds were comfy and the staff were super nice and friendly.

Cons:

No amenities and coffee machine was down

2026-07-22 • via Nuitee
M
Matias • couple • us
7
We would stay here again if we take a fan and a fire stick to watch TV. No breakfast and no pool
Pros:

Great price for the size of room to get. Very clean

Cons:

The AC kept turning off, saying it was already 68 degrees in the room, but there is no way. We were hot in there and couldn’t get it to come back on. Channels like Nickelodeon and Disney so we tried to project our phone on the screen like it said we could, when that didn’t work we called front desk and was told to contact Direct Tv, the provider.

2026-07-22 • via Nuitee
B
Bettyann • couple • us
10
2026-07-22 • via Nuitee
B
Bettyann • couple • us
9
2026-07-22 • via Nuitee
A
Ashley • family_with_children • us
7
I liked the room overall.
Pros:

Room was clean and big. Staff was friendly. Room cost was low.

Cons:

Neighborhood was sketchy. I was hoping it had a pool, but it didn't. I didn't like that the TV never worked in the living space area.

2026-07-20 • via Nuitee
D
Daniela • family_with_children • us
2
2026-07-15 • via Nuitee
A
ALICIA • couple • us
3
Do NOT stay here
Pros:

The bed was comfortable and the rooms were large.

Cons:

The room had a very bad smell. There were drops of urine left around the toilet along with hair on the bathroom floor and in the tub. There was also an alive cockroach crawling on the bathroom wall. The air conditioner was extremely loud. The hotel is too close to the freeway. You could hear every car and ambulance that passed by. The “breakfast” was less than continental. Mainly packaged bars.

2026-07-14 • via Nuitee
N
Noe • family_with_children • us
10
2026-07-13 • via Nuitee
J
Javalynn • family_with_children • us
10
2026-07-08 • via Nuitee
C
Christina • family_with_children • us
10
Awesome!
Pros:

Very clean! Friendly staff!

Cons:

The location was far from most shopping, restaurants, activities, but the facility itself was fantastic!

2026-06-28 • via Nuitee
J
Jo • couple • us
10
2026-06-27 • via Nuitee
R
Rachel • extended_group • us
7
2026-06-21 • via Nuitee
J
Juan • couple • us
8
Cons:

Only downside i say is that they are renovating it and it could be loud at times, but they offer everything you need in a hotel. Great service. This is my usual go to for when im visiting

2026-06-12 • via Nuitee
D
Danielle • solo_traveller • us
8
Fine for one night, clean and comfortable enough...
Pros:

Large room, clean and easy to find the hotel. The hotel itself was very quiet, not a lot of guests. Front desk very friendly at check in.

Cons:

The place was nearly deserted, we were literally the only car in the parking lot at 3pm. Check in was easy, but we had an issue with the door lock and could not get ahold of the front desk for half an hour. No one was there, no one was answering the phone. We figured it out eventually, but someone should have a cell on them or always be at the desk...road noise from highway is loud.

2026-06-10 • via Nuitee
E
ernesto • family_with_children • mx
9
2026-06-04 • via Nuitee
B
Brenda • extended_group • us
10
2026-06-04 • via Nuitee
R
Randy • couple • us
10
2026-05-29 • via Nuitee
L
Lakesha • couple • us
8
2026-05-26 • via Nuitee
D
Duran • solo_traveller • us
10
Pros:

Secure

2026-05-22 • via Nuitee