H10 Tenerife Playa

Hotels
•
H10 Hotels
8.2 (1250 reviews)
Avenida de Colón, 12 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and hard-working staff
Perfect location with beautiful views
Cons:
Cleanliness issues
Poor food quality and amenities

Categories

Cleanliness
5.29
Multiple mentions of dirty rooms and mold, indicating poor cleanliness.
Service
9.99
Staff received positive remarks for friendliness and service quality, offsetting poor cleanliness.
Location
10
Location was frequently praised as perfect and very good.
Room Quality
8.25
Rooms were described as dated and had issues, but views were positive.
Amenities
8.28
Limited amenities like no kettle in room and poor coffee quality.
Value for Money
8.24
Mixed comments on food quality and experience; could be perceived as overpriced.
Food and Beverage
6.29
Food quality was criticized and coffee quality was mentioned negatively.
Overall Experience
9.28
Despite issues, guests expressed enjoyment in their overall holiday experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Luxurious Accommodations
H10 Tenerife Playa offers bright, air-conditioned rooms with modern amenities, providing a comfortable stay for guests. Each room is equipped with a TV and a fully equipped bathroom, ensuring convenience and relaxation during your stay.

Gourmet Dining Experience
Indulge in exquisite culinary offerings at the hotel's two restaurants. El Drago restaurant, overlooking the sea, offers live show cooking for a unique dining experience, while El Lagar provides a charming setting for poolside dining. Guests can also unwind with a drink at the terrace or El Tinerfe bar.

Relaxation and Wellness
Experience ultimate relaxation at the Despacio Beauty Center Wellness center on the top floor, featuring a fitness centre and a sundeck. Pamper yourself with massage services, sauna, and jet showers available at an additional cost, ensuring a rejuvenating stay at H10 Tenerife Playa.

Book now for an unforgettable stay at H10 Tenerife Playa and immerse yourself in luxury and comfort!

Important information:

Please note that use of the safe is subject to an extra charge.

Please note that the remaining amount of the reservation must be paid upon arrival.

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1250 reviews
Cleanliness: 5.29
Service: 9.99
Location: 10
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 6.29
Overall Experience: 9.28
Y
yolanda • solo_traveller • es
9
Pros:

Muy bien y muy amableel personal de servicios

2026-05-09 • via Nuitee
J
jovita • solo_traveller • lt
9
Atostogos šiaurinėje Tenerifėje
Pros:

Aptarnavimo kokybė, tvarka ir švara, puikus restoranas, pusryčiai ir vakarienė puikūs, baseinas geras, rozetės įsikrauti net yra, kambariai erdvūs, net standartinjs numeris, graži terasa, ant kranto. Geras wifi. Visa higiena, gera kokybė kosmetikos. Puiki vieta aplankyti Teidę ir Vėjų urvą

Cons:

Paplūdimys nepanašus į maudymosi vietą. Neturi parkingo ir išsinuomavus automobilį teks jį palikti toliau esančioje aikštelėje

2026-05-09 • via Nuitee
A
Alba Maria • solo_traveller • es
9
Pros:

Ubicación
Personal excelente

Cons:

Las terrazas no tienen intimidad. Ves a los de las habitaciones de los ñados

2026-05-09 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-05-09 • via Nuitee
S
Sara • solo_traveller • es
6
Buena relación calidad-precio pero sin aparcamiento
Pros:

El buffet del desayuno y las instalaciones del baño

Cons:

La falta de aparcamiento

2026-05-07 • via Nuitee
R
Rosalie • solo_traveller • nl
6
Pros:

Locatie en kamers

Cons:

Niets

2026-05-07 • via Nuitee
S
Sylvia Anette • couple • de
10
2026-05-06 • via Nuitee
M
María Jose Martín Moreno • solo_traveller • es
7
Pros:

Ubicación y personal

Cons:

El gimnasio insuficiente, las saunas fuera de servicio, solo vale la pena si están en todo incluido.

2026-05-05 • via Nuitee
W
Wilhelm • couple • de
8
2026-05-04 • via Nuitee
W
Wilhelm • couple • de
8
2026-05-04 • via Nuitee
W
Wilhelm • couple • de
8
2026-05-04 • via Nuitee
K
Keshard • solo_traveller • gb
10
I love my stay at the hotel
Pros:

The staff & people are very friendly & welcoming all the time…

2026-05-04 • via Nuitee
A
Andrea • extended_group • es
6
Está bien para estar 2 días en el Puerto de la Cruz y pasear
Pros:

Las camas eran cómodas

Cons:

La comida dejaba que desear para ser un h10, el desayuno fue lo mejor, pero de resto regular

2026-05-04 • via Nuitee
M
María • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
Pros:

En general todo muy bien, el personal del hotel ha estado muy bien, personal muy cercano y atento en todo momento. Nos hemos sentido cuidados y atendidos y eramos muchos. Muchas gracias a todas y todos. Felicidades por el trabajo realizado. Hotel muy recomendable.. Gracias Beatriz de recepción.

Cons:

Como sugerencia .... lo de cerrar la piscina a las 18:00 horas, los de aquí no lo llevamos muy bien.

2026-05-03 • via Nuitee
C
Carmelo • family_with_children • it
8
Pros:

Posizione ottima
Piscine belle
Colazione con vista spettacolare
Personale cortese

Cons:

Stanze vecchie e non all’altezza dell’albergo e dei costi
Parcheggio assente , quasi impossibile parcheggiare attorno, non ci sono neanche posti per carico e scarico, ho dovuto discutere con polizia ed autisti bus per caricare valigie in auto.
Bisogna discutere un po per avere tavolo vista mare con il maitre…

2026-05-01 • via Nuitee
A
Alba • couple • es
9
Todo incluido merece la pena.
Pros:

Ubicación muy buena, en el paseo marítimo, las comidas muy buenas, hay gran variedad también, aunque en el almuerzo falta un poco de variedad. El trato del personal, la verdad es que se portaron genial con nosotros y muy amables. Las piscinas geniales y el jacuzzi lo mejor. El poder comer en la terraza viendo las vistas a la playa y la isla, un lujo.

Cons:

No me podría quejar de nada, pero si que es verdad que habría que hacer un cambio en las camas porque hacen ruido y con cualquier movimiento que hagas se separan una de la otra. La ducha estaba genial pero se salía el agua por fuera.

2026-04-30 • via Nuitee
F
Francisco Javier • family_with_children • es
8
2026-04-29 • via Nuitee
D
Damilola • solo_traveller • gb
7
Pros:

Lovely breakfast, great location and great staff

Cons:

The hotel is bit dated now and the price doesn’t reflect this

2026-04-28 • via Nuitee