H10 Tenerife Playa

Hotels
H10 Hotels
8.2 (1340 reviews)
Avenida de Colón, 12 , Santa Cruz de Tenerife , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and hard-working staff
Perfect location with beautiful views
Cons:
Cleanliness issues
Poor food quality and amenities

Categories

Cleanliness
5.29
Multiple mentions of dirty rooms and mold, indicating poor cleanliness.
Service
9.99
Staff received positive remarks for friendliness and service quality, offsetting poor cleanliness.
Location
10
Location was frequently praised as perfect and very good.
Room Quality
8.25
Rooms were described as dated and had issues, but views were positive.
Amenities
8.28
Limited amenities like no kettle in room and poor coffee quality.
Value for Money
8.24
Mixed comments on food quality and experience; could be perceived as overpriced.
Food and Beverage
6.29
Food quality was criticized and coffee quality was mentioned negatively.
Overall Experience
9.28
Despite issues, guests expressed enjoyment in their overall holiday experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Luxurious Accommodations
H10 Tenerife Playa offers bright, air-conditioned rooms with modern amenities, providing a comfortable stay for guests. Each room is equipped with a TV and a fully equipped bathroom, ensuring convenience and relaxation during your stay.

Gourmet Dining Experience
Indulge in exquisite culinary offerings at the hotel's two restaurants. El Drago restaurant, overlooking the sea, offers live show cooking for a unique dining experience, while El Lagar provides a charming setting for poolside dining. Guests can also unwind with a drink at the terrace or El Tinerfe bar.

Relaxation and Wellness
Experience ultimate relaxation at the Despacio Beauty Center Wellness center on the top floor, featuring a fitness centre and a sundeck. Pamper yourself with massage services, sauna, and jet showers available at an additional cost, ensuring a rejuvenating stay at H10 Tenerife Playa.

Book now for an unforgettable stay at H10 Tenerife Playa and immerse yourself in luxury and comfort!

Important information:

Please note that use of the safe is subject to an extra charge.

Please note that the remaining amount of the reservation must be paid upon arrival.

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1340 reviews
Cleanliness: 5.29
Service: 9.99
Location: 10
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 6.29
Overall Experience: 9.28
A
Adriana couple ro
8
2026-06-27 via Nuitee
A
Alianny solo_traveller es
9
Pros:

La limpieza de la habitacion

2026-06-27 via Nuitee
R
RUBEN couple es
9
Hotel moderno, bien ubicado y con personal amable
Pros:

Ubicación excelente, personal amable y habitaciones renovadas y muy funcionales

Cons:

Nada que destacar

2026-06-26 via Nuitee
V
Vanesa solo_traveller es
8
Pros:

La atención

Cons:

Nada

2026-06-25 via Nuitee
D
Daily family_with_children es
10
Excelente estancia
Pros:

Me gustó mucho el hotel, el
Personal excelente está todo muy limpio y una ubicación excelente y una vista bella

2026-06-23 via Nuitee
B
Bernal solo_traveller co
8
Pros:

todo el personal era muy amable y la comida muy rica y amplia variedad.

Cons:

faltó más ambiente en la zonas de piscina.

2026-06-23 via Nuitee
E
Elshanteymurlu solo_traveller gb
10
Pros:

Perfect hotel

2026-06-23 via Nuitee
I
IBAÑEZ GARRIDO couple es
10
2026-06-21 via Nuitee
T
Teresa solo_traveller es
10
Estancia impecable.
Pros:

La atención del personal, la ubicación es excelente, zona de piscina genial, la cantidad de actividades que ofrecen dentro del hotel, el desayuno y la cena fantástico, mucha variedad y calidad...
Sin ninguna duda si volvemos a Puerto de la Cruz este será nuestro hotel.

Cons:

No hay nada que no nos gustara!!

2026-06-20 via Nuitee
P
Perdomo Nogales solo_traveller es
9
Pros:

La comida y las instalaciones. También la ubicación.

2026-06-19 via Nuitee
D
Diana solo_traveller uz
10
Pros:

It's perfect! I'm in love with this place!!!

2026-06-18 via Nuitee
K
Klemen couple si
7
Perfect location
Pros:

Location is perfect

Cons:

Compared to other H10 hotels in the Canary Islands, the quality and variety of food are significantly below the standard expected from the H10 chain

2026-06-18 via Nuitee
D
Dayana couple es
10
Pros:

Las habitaciones la piscina la comida

Cons:

Las bebidas demaciado caras

2026-06-18 via Nuitee
T
Tatsiana solo_traveller es
3
Habitaciones muy pequeñas.
Pros:

Ubicación

Cons:

Habitación pequeña, la ducha muy pequeña, tienes entrar y salir de costado

2026-06-17 via Nuitee
N
Naranjo Fernández couple es
8
Pros:

La ubicación y las piscinas

2026-06-16 via Nuitee
M
mariabB9020AZ Family
10
An amazing holiday
Pros:

The location was ever so picturesque very close to Lago Martinez directly opposite so an amazing view of the man made lake and the sea and the bay beyond, a short 5min walk to get on the free transport to Loro Park zoo, which was an amazing day out, the H10 Tenerife Playa hotel facilities are brilliant, the "Blue Team" have a great range within the program of organised games,including Archery, shuffle board, petanque, darts, bollards, ping pong, darts, mini golf hooplah and Cornhole, aqua gym and aqua Zumba, then in the evenings they organise Bingo, and professional shows of vocalists or acrobats, Raul, Natalia and Javier made sure we enjoyed our holiday through our 10 day stay, Raul is particularly entertaining and charismatic and funny and engaging and energetic giving 110%. All the hotel staff are so friendly and helpful Fernando in the bar is full of energy and dancing while serving drinks, the food is delicious and hot and a very wide variety even on themed nights every one can find something they like and find very tasty, the dining room is clean, you're seated quickly and staff nice and friendly, we also ate at the pool bar restaurant that was good too. The room was cleaned every day, bedding changed and fresh towels, the hair drier in the bathroom is good and strong, no need to bring one from home. The reception staff were helpful at check in and checkout, and we needed advice to find a route to an activity we had booked and a man on the reception went out of his way to plan our route gave us the bus numbers etc, so extremely helpful. The swimming pools and jacuzzi are clean one pool is warmer than the other but both pleasant, the gardens are well kept, there is a lot of variety of flowering trees and shrubs, and any fallen leaves cleared away and patio, hosed down daily. The room was quiet both day and night. Overall I thoroughly recommend this hotel and can't wait to come again.

2026-06-15 via Tripadvisor
L
Luis couple es
9
Agradable pero no concuerda la calidad precio
Pros:

Ubicación

Cons:

Estaba un poco viejo y faltaba un mejor mantenimiento

2026-06-14 via Nuitee
I
Iñigo family_with_children es
9
2026-06-13 via Nuitee
I
Ivette de la Caridad solo_traveller es
10
Pros:

La atención de los trabajadores, la comida y la situación del hotel

Cons:

En realidad no lo hay

2026-06-13 via Nuitee
J
Jacqueline solo_traveller es
6
2026-06-11 via Nuitee