Acacia Boutique Hotel

Hotels
7.6 (921 reviews)
8 Taft Street , San Juan , pr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Heated pool
Cons:
No parking
Old coffee machine
Limited WiFi
Noise from outside

Categories

Cleanliness
7.69
The hotel room was clean and well-maintained.
Service
8.16
Staff was professional and accommodating, providing helpful service.
Location
8.7
One of the best locations in Puerto Rico, steps from the beach.
Room Quality
7.15
Rooms were clean, comfortable with a few minor upgrades needed.
Amenities
7.38
Amenities included a heated pool and easy access to the beach.
Value for Money
6.84
Reasonably priced for the location, though some aspects could be better.
Food and Beverage
7.19
Basic coffee options in the room, needs improvement.
Overall Experience
7.66
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:16

Property Description

Intimate Accommodation near Condado Beach
The Acacia Boutique Hotel offers cozy rooms just a block away from the beautiful Condado Beach. Enjoy free WiFi and delicious dining at the on-site Niche restaurant.

Comfort and Views
Relax in rooms equipped with cable TV and air conditioning, and some with balconies offering stunning pool or ocean views. Unwind further at the spa tub or rooftop terrace overlooking the ocean and beach.

Convenient Location and Nearby Attractions
Explore El Yunque Tropical Forest, River Camuy National Park, and water activities like scuba diving and snorkeling. Let our friendly staff help plan your local adventures. Only a short drive from the airport and Old San Juan, the Acacia Boutique Hotel is the perfect choice for your stay.

Book now to experience the charm of the Acacia Boutique Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please contact hotel to inform of estimated time of arrival.

Please note that there is No Parking available, just street parking.

Pets up to 35 pounds are allowed and must be caged when guests are not present in the rooms. Please contact the hotel for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.6
Based on 921 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.19
Overall Experience: 7.66
F
freida extended_group us
9
no language issues, the staff was mostly friendly
Pros:

location

Cons:

noisy
unable to check in early, received email while on plane. had to find a place to wait.

2026-07-10 via Nuitee
B
Brenda couple us
3
Awful
Pros:

Nothing but the staff

Cons:

The internet was awful, the hotel hot tub didn’t work no elevator in a senior and the steps were too much , I asked for my room to be cleaned it never was had to run down stairs for towels every day just a bad stay a I travel 3-4 times a year this was by far the worst experience ever

2026-07-09 via Nuitee
A
autumn couple us
9
Loved everything
Pros:

Close to beach and nice area .!def will stay again .
Great location

Cons:

N/a

2026-07-06 via Nuitee
L
LaTonya couple us
10
We had a wonderful time.
Pros:

The restaurant was amazing.

Cons:

No elevator

2026-07-04 via Nuitee
C
Ciaran o connell solo_traveller ie
7
pleasant and near to the beach
Pros:

the location to the beach - and large room but a little out dated - no breakfast included

Cons:

o

2026-06-30 via Nuitee
L
Leon couple us
10
2026-06-29 via Nuitee
A
Ana solo_traveller es
10
2026-06-28 via Nuitee
C
Christy couple us
10
2026-06-28 via Nuitee
D
Darian couple pr
8
Cons:

The check in time

2026-06-26 via Nuitee
R
Rasmus solo_traveller dk
7
Pros:

The room was nice and clean, and the bed was comfortable. The small pool was a nice extra bonus.
The aircon worked well and was quiet.

Cons:

Check in is at 4pm which is the latest I've ever experienced, at any hotel, ever. Check out is at 11am. If you need 5 hours to clean rooms, then perhaps you should hire more cleaning staff. Its very inconvenient, having to wait that long to check in.

The younger guy at check in seemed absent and spent most of the time either chatting with the cleaning lady or flirting with the female guests. This is something you would expect to see at a youth hostel, not at a boutique hotel. He definitely did not seem like he cared about his job very much, as opposed to the other staff which were service minded and friendly.

Lastly, my t-shirt got white paint on it as I left the hotel, because the freshly painted walls weren't marked or had any kind of sign or notice on them.

2026-06-24 via Nuitee
R
Rojas solo_traveller pr
10
2026-06-22 via Nuitee
A
Akshita couple us
9
We had multiple issues with our original room and the hosts graciously upgraded our stay!
2026-06-22 via Nuitee
M
Maricela solo_traveller us
10
Nice for price and location
Pros:

Nice location and ambience

Cons:

Nothing to put here

2026-06-20 via Nuitee
K
Kimberly family_with_children us
10
WONDERFUL STAY - EXCEPTIONAL STAFF - BEACH ACCESS/POOL/RESTAURANT ON SITE
Pros:

⭐⭐⭐⭐⭐ Wonderful Stay and Exceptional Staff

My child and I had a wonderful stay at Acacia Boutique Hotel. What began as an unexpected last-minute booking turned into one of the highlights of our trip to Puerto Rico.

The staff was exceptional—warm, welcoming, professional, and genuinely helpful. A special thank you to Alex, Arielle, Johanna, the housekeeping team, and the restaurant staff for making us feel right at home. Their kindness, attentiveness, and hospitality made all the difference.

The property itself is charming, comfortable, and thoughtfully appointed. Our room included a refrigerator, flat-screen television with a wide variety of channels and streaming options, quality toiletries, and other amenities that made our stay easy and enjoyable. The heated pool was a particular highlight—there is something special about relaxing under the Caribbean sky after a day of exploring Puerto Rico.

Acacia also has an excellent restaurant on-site with delicious food, which was incredibly convenient, especially when traveling with a child. For solo travelers, couples, and families alike, having quality dining steps away is a huge plus.

I also appreciated that Acacia has a sister property, Wind Chimes Boutique Hotel, just a block away. Both properties are beautiful, well-maintained, and offer inviting pools and a boutique atmosphere that feels personal and welcoming.

The location is fantastic—just steps from Condado Beach and within walking distance of numerous restaurants, cafés, and coffee shops. Coffee lovers, in particular, will find plenty of great options nearby.

We felt safe, relaxed, and genuinely cared for throughout our stay. The entire team exemplifies Puerto Rican hospitality at its finest. I highly recommend Acacia Boutique Hotel and would gladly stay here again on a future visit to Puerto Rico.

Cons:

LOVED EVERYTHING

2026-06-15 via Nuitee
T
Travis couple us
7
Pros:

Easy access to the beach, lots of local eateries within walking distance

Cons:

Room was smaller than expected, bed was a bit uncomfortable. Minimal water pressure in the shower and the sink was stopped up in the bathroom.

2026-06-14 via Nuitee
M
Melanie solo_traveller pr
8
2026-06-11 via Nuitee
C
Carlos couple us
10
Pros:

Love the look of the hotel

Cons:

It was perfect

2026-06-06 via Nuitee
C
Carlos solo_traveller us
10
2026-06-06 via Nuitee
W
Wesley couple us
8
Pros:

Super cute for what we paid for!

Cons:

Parking was a little hard to find due to the location.

2026-06-02 via Nuitee
T
Tubens couple pr
10
2026-06-02 via Nuitee