Metro Hotel Perth City

Hotels
7 (1028 reviews)
200 Hay Street , Perth , au

Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Potential for improvement
Cons:
Noise issues
Cleanliness concerns
Uncomfortable beds

Categories

Cleanliness
5.89
Several reviews noted issues with cleanliness and maintenance.
Service
7.86
While there were complaints, many reviews praised the friendly staff.
Location
8.4
Multiple reviews highlighted great location close to the city.
Room Quality
6.35
Reported issues with noise and comfort of beds influenced this rating.
Amenities
6.88
Mixed reviews on amenities, pointing out some missing items.
Value for Money
6.84
Value was mentioned positively, despite some complaints.
Food and Beverage
6.89
Food service available but limited feedback was provided.
Overall Experience
6.86
Overall experience reflects mixed sentiments, indicating room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:20

Property Description

Discover the perfect blend of comfort and convenience at Metro Hotel Perth City, where a delightful stay awaits you!

Prime Location
Just a 3-minute stroll from the Royal Perth Hospital and the stunning Swan River, our hotel offers easy access to all that Perth has to offer. Enjoy the benefits of quick public transport to the CBD and explore the vibrant city with ease.

Spacious Accommodations
Choose from a variety of spacious room types, each equipped with free WiFi, tea and coffee facilities, a small fridge, and a private ensuite bathroom. Relax and recharge in your personal oasis amid the bustling city.

Outstanding Amenities
Stay connected with complimentary WiFi throughout the hotel, and take advantage of limited on-site parking options. Whether you are in town for business or leisure, we provide the perfect amenities to ensure your stay is enjoyable and hassle-free.

Book your stay at Metro Hotel Perth City today and experience unmatched convenience and comfort!

Important information:

Please note, at check-in we will also require a security deposit of $100 AUD in the form of a credit card pre-authorization or $250 bond in the case of guests choosing to use cash, eftpos or Debit card (refunded on departure). Valid photo identification (in the same name as the credit card used for booking) must also be presented at check-in, of which a copy will be retained.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or China Union Pay credit card.

Please note that for 'breakfast included' accommodations, the provided breakfast is continental.

Please note that car parking is limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

7
Based on 1028 reviews
Cleanliness: 5.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
R
Raghav couple au
5
2026-04-18 via Nuitee
C
Cassandra family_with_children au
10
Pros:

The location is great the staff were fantastic.

Cons:

There was a bit of build up in the bathroom maybe get some bleach happening in there build up of mould and matter in the bathroom doors other than that it was great

2026-04-18 via Nuitee
R
Rogero family_with_children au
10
Pros:

the restaurant staff is unpleasant.

Cons:

He is rude

2026-04-16 via Nuitee
M
Mari family_with_children au
10
Pros:

Everything

Cons:

Everything

2026-04-14 via Nuitee
J
Jeannette solo_traveller au
10
Pros:

We liked all of it...the staff were all very helpful.

Cons:

There was nothing that we didn't like.

2026-04-11 via Nuitee
C
Charlotte solo_traveller au
5
2026-04-11 via Nuitee
P
Peter family_with_children au
9
Pros:

Staff are great, room was spacious for our needs

Cons:

Some of the other guest seemed to all gathered in the foyer on checkout day and were oblivious to other gursts

2026-04-09 via Nuitee
J
jessica couple au
7
2026-04-09 via Nuitee
P
peter family_with_children au
10
Pros:

Good location and no complaints!

2026-04-09 via Nuitee
A
Alex family_with_children nz
10
2026-04-07 via Nuitee
M
Morgan solo_traveller au
10
2026-04-06 via Nuitee
S
Sean solo_traveller au
10
Pros:

No hassle easy checking in and out. Helpful staff

Cons:

Nothing

2026-04-06 via Nuitee
C
Connor couple au
10
2026-04-06 via Nuitee
S
Samantha family_with_children au
10
Pros:

Late check in and check out, dark rooms

Cons:

Conditner had ran out in shower and body cream in bathroom

2026-03-25 via Nuitee
A
Allana family_with_children au
7
2026-03-23 via Nuitee
J
Joanne solo_traveller au
8
2026-03-22 via Nuitee
H
hoangsonl2020 NONE
10
Short stay in Perth
Pros:

Location is perfect and the staff are friendly.
Hotel is close to stores, bus station and post office.
Overall 10/10 points if you look for a budget accommodation with s short stay in Perth

2026-03-17 via Tripadvisor
C
Corey solo_traveller nz
7
Good just the Asian girl in front counter spoiled things
Pros:

Great location, value for money

Cons:

Asian girl on front counter very rude and disrespectful. A lot of customers have complained about her.
But she still holds a job.

2026-03-17 via Nuitee
U
Unstad family_with_children au
9
2026-03-17 via Nuitee
H
Hilton couple au
9
2026-03-14 via Nuitee