Metro Hotel Perth City

Hotels
7 (994 reviews)
200 Hay Street , Perth , au

listing image 1
Show all photos
Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Potential for improvement
Cons:
Noise issues
Cleanliness concerns
Uncomfortable beds

Categories

Cleanliness
5.89
Several reviews noted issues with cleanliness and maintenance.
Service
7.86
While there were complaints, many reviews praised the friendly staff.
Location
8.4
Multiple reviews highlighted great location close to the city.
Room Quality
6.35
Reported issues with noise and comfort of beds influenced this rating.
Amenities
6.88
Mixed reviews on amenities, pointing out some missing items.
Value for Money
6.84
Value was mentioned positively, despite some complaints.
Food and Beverage
6.89
Food service available but limited feedback was provided.
Overall Experience
6.86
Overall experience reflects mixed sentiments, indicating room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:20

Property Description

Discover the perfect blend of comfort and convenience at Metro Hotel Perth City, where a delightful stay awaits you!

Prime Location
Just a 3-minute stroll from the Royal Perth Hospital and the stunning Swan River, our hotel offers easy access to all that Perth has to offer. Enjoy the benefits of quick public transport to the CBD and explore the vibrant city with ease.

Spacious Accommodations
Choose from a variety of spacious room types, each equipped with free WiFi, tea and coffee facilities, a small fridge, and a private ensuite bathroom. Relax and recharge in your personal oasis amid the bustling city.

Outstanding Amenities
Stay connected with complimentary WiFi throughout the hotel, and take advantage of limited on-site parking options. Whether you are in town for business or leisure, we provide the perfect amenities to ensure your stay is enjoyable and hassle-free.

Book your stay at Metro Hotel Perth City today and experience unmatched convenience and comfort!

Important information:

Please note, at check-in we will also require a security deposit of $100 AUD in the form of a credit card pre-authorization or $250 bond in the case of guests choosing to use cash, eftpos or Debit card (refunded on departure). Valid photo identification (in the same name as the credit card used for booking) must also be presented at check-in, of which a copy will be retained.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or China Union Pay credit card.

Please note that for 'breakfast included' accommodations, the provided breakfast is continental.

Please note that car parking is limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

7
Based on 994 reviews
Cleanliness: 5.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
R
Ryder • family_with_children • au
7
Pros:

Staff friendly and welcoming

Cons:

Car parking out the back, not enough room

2026-02-13 • via Nuitee
M
Mako • extended_group • jp
10
It was a comfortable stay close to the city
Pros:

Room is clean and big

Cons:

Nothing

2026-02-10 • via Nuitee
Y
Yui • extended_group • au
10
2026-02-09 • via Nuitee
M
Mrs. Rosario • family_with_children • au
9
Pros:

It's 👍

Cons:

None

2026-01-30 • via Nuitee
N
Nael • extended_group • ee
8
Pros:

Puhtus

2026-01-30 • via Nuitee
T
Tuddenham • extended_group • au
5
Pros:

Clean

Cons:

Bit basic compared to advertised photo but for the money pretty good

2026-01-28 • via Nuitee
L
Leech • family_with_children • au
8
2026-01-26 • via Nuitee
J
jorake07 • family_with_children • au
10
2026-01-26 • via Nuitee
A
Aimee • family_with_children • au
10
Pros:

Everything

Cons:

Thin walls could hear my neighbours

2026-01-26 • via Nuitee
A
Annika • family_with_children • au
8
2026-01-25 • via Nuitee
J
Jessie • couple • au
5
it was okay.
Pros:

the area.

Cons:

the shower and toilet,
Couldnt shower because the hot was too hot and the cold was too cold, there was no in between.

2026-01-22 • via Nuitee
S
Stephanie Adlawan • couple • au
7
2026-01-22 • via Nuitee
F
Faith Furayi • family_with_children • au
8
Pros:

Location is good
Linen was super clean and comfortable

Cons:

No microwave in the room

2026-01-22 • via Nuitee
D
Dominic • family_with_children • au
10
2026-01-22 • via Nuitee
J
jolene • family_with_children • au
10
2026-01-22 • via Nuitee
G
Gabriel • couple • au
10
2026-01-21 • via Nuitee
M
Melissa • extended_group • au
8
Convenient location, ideal for travellers who want to easily see as much of the city as they can.
Pros:

Location - easy walking distance to city and nearby attractions, shopping, food outlets. Beds were comfortable. Car parking was convenient and easily accessible.

Cons:

Air conditioning kept turning itself off and room was very hot and stuffy. Housekeeping was mostly okay except one day they seemed to start the room but leave before finishing tidying it up...? New towels left but old towels also left, beds not made up. Not sure what happened that day... Difficulty getting TV to work (wasn't too big a deal as we were hardly at the hotel anyway).

2026-01-21 • via Nuitee
J
Judith • solo_traveller • au
1
Habitacion silenciosa
Pros:

nada

Cons:

el personal de recepcion fue sumamente grosero, no leyeron mis intrucciones previas a mi reserva solicitando habitacion silenciosa, debido a que padesco autismo siendo una persona con discapacidad el personal de recepcion se burlo de mi solicitud en mi check in y check out, no son nada sensibles, son sumamente groseros y nada empaticos. No lo recomiendo a ninguna persona, evitense malos ratos.

2026-01-20 • via Nuitee
S
Sasha • family_with_children • au
1
Dirty mouldy
Pros:

Dirty rooms dirty sheets mouldy floors

Cons:

Dirty rooms dirty sheets mouldy floors

2026-01-19 • via Nuitee
S
Suny • family_with_children • au
8
2026-01-19 • via Nuitee