Wyndham Garden Galena Hotel & Day Spa

Hotels
Wyndham Garden
9.2 (1211 reviews)
11383 Highway 20 West , Galena , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good breakfast variety
Cons:
Dirty hallways
Room temperature issues
Double charge problem

Categories

Cleanliness
8.41
Several reviews noted cleanliness but also mentioned dirty hallways and a handprint on the bathroom door.
Service
9.88
Many reviews praised the outstanding service from staff who were helpful and friendly.
Location
9.42
The hotel is conveniently located close to downtown and activities.
Room Quality
9.07
Rooms were generally comfortable; however, some issues with temperature were noted.
Amenities
8.9
Decent amenities; however, some guests found the pool too cold.
Value for Money
8.96
Overall value mentioned as good, but a few comments on discrepancies in room expectations.
Food and Beverage
9.41
Breakfast options were noted to be very good and satisfying.
Overall Experience
9.58
Highlighted positive experiences, but some dissatisfaction noted towards specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:01

Property Description

Luxurious Spa and Indoor Pool
Indulge in relaxation at our on-site spa and salon, or take a dip in the indoor pool and hot tub for the ultimate pampering experience.

Scenic Views and Serene Surroundings
Enjoy the picturesque views from our wraparound deck overlooking 10 acres of beautifully landscaped gardens and a tranquil pond, providing a peaceful escape for our guests.

Convenient Amenities and Nearby Attractions
Start your day right with a complimentary continental breakfast and stay connected with free WiFi in every room. Explore nearby attractions such as the Belvedere Mansion and Gardens just a short drive away.

Book now for a rejuvenating stay at Wyndham Garden Galena Hotel & Day Spa.

Important information:

You must show a valid photo ID and credit card upon check-in. Minimum 21 years of age required to check in at this hotel. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1211 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 8.9
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
D
Deborah couple us
10
2026-03-11 via Nuitee
K
Kerry family_with_children us
9
Pros:

Fantastic pool. Above average hotel breakfast. Good room. Good value

2026-03-10 via Nuitee
M
Mcclary family_with_children us
10
2026-03-09 via Nuitee
A
Angela couple us
10
2026-03-05 via Nuitee
K
Kimberly family_with_children us
10
Amazing stay
Pros:

Everything, room was very spacious, and we really enjoyed the Jacuzzi and fireplace. It was also nice to see bottles of shampoo, conditioner, and body wash in the shower as many places don't even leave the mini ones anymore. The pool and hot tub were really nice as well with a giant size chess board. The breakfast was really good and it changes so it's not the same thing every day. The bed was very comfortable, and the staff were really polite and helpful. The hotel was amazingly quiet even for an event going on. Def will be back!

Cons:

Really didn't have anything we didn't like.

2026-03-04 via Nuitee
K
Keri couple us
10
2026-03-02 via Nuitee
J
Jim family_with_children us
10
2026-03-02 via Nuitee
N
Nicole couple us
9
2026-03-02 via Nuitee
P
Plotz family_with_children us
10
Weekend in Galena
Pros:

Very nice and clean. Well maintained.

2026-03-02 via Nuitee
M
Michael family_with_children us
10
I would stay there again.
Pros:

Clean. great staff. Food was good.

Cons:

The weather was cold.

2026-03-01 via Nuitee
M
Martin solo_traveller us
10
2026-02-28 via Nuitee
B
Bockover couple us
10
Excellent
Pros:

The room was quiet and a lot more spacious than most rooms I get on the road. I appreciated the chair in front of the fireplace. The bed was soft and the pillows comfortable and big not couch pillows that you have come accustomed to seeing. Good warm breakfast with a variety to choose from. With a price you can’t beat. I’ve paid double the price for way less. Could not recommend enough!

2026-02-25 via Nuitee
D
Deb family_with_children us
8
Pros:

That it was a good value for our money

Cons:

That the desk person wasn't out front was at desk several times and no one was there.

2026-02-23 via Nuitee
V
Victor couple us
9
We liked the area and the hotel
Pros:

It’s was very clean

Cons:

Parking too small

2026-02-23 via Nuitee
J
Jackie family_with_children us
10
2026-02-09 via Nuitee
R
RMJM80 Family
10
Grateful
Pros:

I was the only guest on a Thursday night during a snow storm. They were waiting for me to arrive with a hot breakfast the next morning!

2026-01-31 via Tripadvisor
S
Shabdan family_with_children us
9
2026-01-30 via Nuitee
A
Ann family_with_children us
1
Pros:

That I canceled my reservation and stayed somewhere else with friendly staff

Cons:

The rude woman at the desk

2026-01-30 via Nuitee
N
Nancy couple us
10
2026-01-29 via Nuitee
D
DM couple us
9
Looked like our room was recently updated. Very clean, great location, and nice staff.
Pros:

Very close to shopping.

Cons:

Nothing

2026-01-27 via Nuitee