Wyndham Garden Galena Hotel & Day Spa

Hotels
•
Wyndham Garden
9.2 (1367 reviews)
11383 Highway 20 West , Galena , US
+1 815-777-2043

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good breakfast variety
Cons:
Dirty hallways
Room temperature issues
Double charge problem

Categories

Cleanliness
8.41
Several reviews noted cleanliness but also mentioned dirty hallways and a handprint on the bathroom door.
Service
9.88
Many reviews praised the outstanding service from staff who were helpful and friendly.
Location
9.42
The hotel is conveniently located close to downtown and activities.
Room Quality
9.07
Rooms were generally comfortable; however, some issues with temperature were noted.
Amenities
8.9
Decent amenities; however, some guests found the pool too cold.
Value for Money
8.96
Overall value mentioned as good, but a few comments on discrepancies in room expectations.
Food and Beverage
9.41
Breakfast options were noted to be very good and satisfying.
Overall Experience
9.58
Highlighted positive experiences, but some dissatisfaction noted towards specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:01

Property Description

Luxurious Spa and Indoor Pool
Indulge in relaxation at our on-site spa and salon, or take a dip in the indoor pool and hot tub for the ultimate pampering experience.

Scenic Views and Serene Surroundings
Enjoy the picturesque views from our wraparound deck overlooking 10 acres of beautifully landscaped gardens and a tranquil pond, providing a peaceful escape for our guests.

Convenient Amenities and Nearby Attractions
Start your day right with a complimentary continental breakfast and stay connected with free WiFi in every room. Explore nearby attractions such as the Belvedere Mansion and Gardens just a short drive away.

Book now for a rejuvenating stay at Wyndham Garden Galena Hotel & Day Spa.

Important information:

You must show a valid photo ID and credit card upon check-in. Minimum 21 years of age required to check in at this hotel. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1367 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 8.9
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
B
Beam • family_with_children • us
10
Pros:

Very clean, staff was super friendly.

Cons:

There was nothing I had an issue with.

2026-10-23 • via Nuitee
W
William • couple • us
9
Nice place. Nice property.
Pros:

Room nice. Clean. Porch nice.

Cons:

Hardwood floors not amazing and rug kept rolling up causing a tripping hazard.
Also when sitting in chairs on porch, you can’t see the property due to the rails. consider using wire that you can see through to elevate porch experience. The change is not that costly.

2026-10-22 • via Nuitee
H
Helen • family_with_children • us
9
2026-10-22 • via Nuitee
M
Mary Beth • couple • us
10
It was a perfect relaxing and restful visit.
Pros:

Relaxing and clean atmosphere. Very friendly, helpful staff.

2026-10-20 • via Nuitee
J
Joyce • extended_group • us
9
Very comfy and would stay there again if I am back in the area
Pros:

Breakfast was very good

Cons:

Shower curtain rod must have broken at some point and it didn't look like a professional put it back up.

2026-10-19 • via Nuitee
E
Elizabeth • family_with_children • us
9
2026-10-18 • via Nuitee
K
Kathleen • couple • us
10
2026-10-18 • via Nuitee
A
Andy and Nancy • couple • us
10
Pros:

Friendly staff and overall clean facilities

Cons:

The cost per night

2026-10-17 • via Nuitee
B
Bruce • couple • us
10
Very enjoyable
Pros:

Very good

Cons:

Finnish sauna would be nice

2026-10-16 • via Nuitee
T
Tracy • family_with_children • us
6
Pros:

Lovee the pool

Cons:

Seemed a bit rundown in certain areas

2026-10-16 • via Nuitee
D
David • couple • us
10
I would stay there again!
Pros:

Great location
Great breakfast
Live music in the bar one evening

Cons:

I don't think the Google maps location is correct for the facility

2026-10-15 • via Nuitee
A
Amy • solo_traveller • us
10
Lovely and exceptional.
Pros:

Everything about this hotel was excellent. The staff was friendly and helpful, the room very clean and comfortable, the surroundings beautiful. The pool is actually big enough to swim laps. The huge back deck overlooking a bucolic scene and pond delightful. 10 out of 10!

2026-10-15 • via Nuitee
S
Sara • couple • us
4
2026-10-14 • via Nuitee
C
Craig • couple • us
10
2026-10-12 • via Nuitee
M
Mary • couple • us
10
We really liked the hotel and if ever in the area would stay there again.
Pros:

We liked the Hotel very much. It was convenient to where we needed to go. It was well kept and a pretty facility. The breakfast had lots of offerings including bacon. The room was great and the bed was very comfortable. We had no complaints at all. Loved the extra sink outside of the bathroom. Nice touch. Roomy room too.

Cons:

No complaints.

2026-10-07 • via Nuitee
N
Nicholas • couple • us
10
Beautiful property overlooking a pond in the back beautiful outside patio.
Pros:

No kids it was very peaceful

Cons:

Nothing

2026-10-07 • via Nuitee
L
Linda • extended_group • us
7
Pros:

Breakfast was not good, we ended up eating breakfast someplace else for 2 days.

Cons:

the food

2026-09-15 • via Nuitee
L
Laura • extended_group • us
9
2026-09-14 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-09-14 • via Nuitee
V
Vasily • solo_traveller • us
10
2026-09-14 • via Nuitee