The Green Park Merter

Hotels
Independent
7 (118 reviews)
Nazim Erten Sokak No:13, Istanbul, Istanbul, 34173 , Istanbul , TR

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Categories

Cleanliness
5.5
Guests mentioned outdated facilities, poorly maintained spa, and uncomfortable experience.
Service
4
Guests complained about the therapist's performance, push for extra service, and disrespectful behavior.
Location
7.5
The hotel's location was not specifically mentioned in the review.
Room Quality
5.5
The review focused on the spa experience, not the room quality.
Amenities
4.8
The spa facilities received negative feedback regarding maintenance and service.
Value for Money
2
The spa experience was labeled as a waste of money, impacting the overall value perception.
Food and Beverage
5
The review did not mention any details about food and beverage services.
Overall Experience
3
The guest had an extremely disappointing spa experience and would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 09:55

Property Description

Recreational Amenities

Enjoy the indoor pool, sauna, and fitness center for a relaxing stay.

Dining Options

Indulge in delicious meals at Rumeli restaurant or the coffee shop. Don't forget about 24-hour room service and the bar/lounge for a drink.

Convenience and Comfort

Make the most of complimentary Wi-Fi, a hair salon, and 24-hour front desk services. With 5 meeting rooms and free self-parking, everything you need is at your fingertips.

Make yourself at home at The Green Park Merter and book your stay to experience luxury in Istanbul.

Important information:

  • Pool access available from 10:00 AM to 9:00 PM.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ISL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7
Based on 118 reviews
Cleanliness: 5.5
Service: 4
Location: 7.5
Room Quality: 5.5
Amenities: 4.8
Value for Money: 2
Food and Beverage: 5
Overall Experience: 3
8
87talaty Couples
2
Worst spa experience ever
Pros:

I recently visited this hotel for spa and was extremely disappointed. The facilities are outdated and poorly maintained, which made the experience uncomfortable. The massage was awful – not relaxing at all.
Therapist lady cannot make any massage. After a short time, she will ask you if you want any extra service and will hand you her iban number for the tip. She is also disrespectful.
I would not recommend this place to anyone looking for a quality spa experience.

2025-03-16 via Tripadvisor
M
motheroftwins2016 Family gb
2
DONT EVER COME HERE
Pros:

You would not be able to take a chunk out of these pillows. They could hold up a tower block. The reception staff do not speak any language except for Arabic/Turkish. That ain't good for an international hotel. Breakfast is normal for the Turks but it is no way a 5 star hotel. We came for surgery, can not complain about the translators or the companies or hospitals that looked after us. The first room we had was what the English call “Dank and Frowsie”. Not to Mothers standard at all. I sent my son to go buy some “Cillit Bang” mould blaster. Which is brilliant. The maids are not very clean and you cant blame them as they probably get paid an abysmal amount of wages. Under the cupboards in the first bathroom I thought I would store my hair dryer, make up etc….not on your F……..Nelly. Disgusting. In the morning I told the reception that I would be moving rooms please and showed them the photos. Where upon the receptionist looked at the photos and called his boss to get confirmation. Having said that he showed me 3 other rooms 2 of which were MANKIE like the .first one. I told my @dviser that i wanted a 5 star hotel like the Hilton or Radisson even better, as one gets the service. I was very happy to pay extra for the upgrade. Not this crud. I have now been waiting for room service for over 4 hours and have phoned 3 times. I am a very calm person on top but really I am seething. So we have decided to check into a far far better hotel tomorrow. DONT EVER COME HERE.

2024-09-21 via Tripadvisor
K
Kouday family
8
Pros:

It was a safe place to be in and the breakfast was very good

2024-09-14 via Nuitee
S
Sahib family_with_children
10
Pros:

Good for families, has a nice garden to spend an evening.

2024-09-01 via Nuitee
P
Peter
2
Pros:

Could smell the smoke inside my room throughout my whole visit. Staff are nosy and don’t mind taking photos of the guests as they’re having their breakfast (Happened with me). Requested some ice to my room and had to pay for it. Top that with the fact that no one is able to speak English. Terrible experience that I won’t be repeating for sure!

2024-08-24 via Nuitee
K
Kambiz family
4
Pros:

The property is very old

2024-04-19 via Nuitee
K
KAYA partner
6
Pros:

Hotel needs a major renovation. Very good staff. But no refrigerator in the room. Floor and bathroom needs repair. Decent food.

2024-02-02 via Nuitee
K
Kasim family
10
Pros:

Receptionists and other employees were so kind and helpful, rooms were clean, breakfast buffet was really good and delicious, gym was clean and they have lots of equipment, they also have free underground parking.
Affordable prices and great services in the very good location.

2023-12-16 via Nuitee
R
Rajia friends
10
Pros:

👍

2023-11-08 via Nuitee
C
C5557EPdavidl Couples us
2
Dirty and Dishonest. Stay Away
Pros:

1 out of 5! I would give it 0 if I could.
The worst hotel I have ever been. So filthy. The entire room smells cigarettes and I'm a nonsmoker. I asked the front desk for another room and was told that there's no other rooms. They are dirty and would not hesitate to lie.
STAY AWAY FROM THIS HOTEL!!!

2023-09-17 via Tripadvisor
M
mohammed
8
Pros:

I know that the hotel is quite old, but I was surprised that it has been completely renovated. The hotel is, in short, wonderful

2023-09-04 via Nuitee
A
Ahmed
2
Pros:

Bad

2023-08-13 via Nuitee
D
Dr. Samir family
4
Pros:

Fake front picture. it`s written 5 stars, it`s not even one star, and very expensve for the tybe of this hotel.

2023-08-04 via Nuitee
C
Corc family
4
Pros:

.:

2023-03-14 via Nuitee
A
Anas family
2
Pros:

Dirty room, full of smoke coming from other rooms. The area around the hotel is rough. Every night the police will show up in the middle of the night to catch or control a drunk messy person. Parking entrance is awful. Bathroom is small and the shower is damaged.
Awful stay, does not deserve one star!

2023-01-18 via Nuitee
K
kleandb Business
2
The worst hotel that you can find .
Pros:

Very dirty hotel
Food was discussing
The staff was no friendly .
They don’t clean the rooms , they don’t care how are you or how you feel about the situation.
When you speak with them and explain what is happening they act like they don’t understand.

2022-12-28 via Tripadvisor
A
ABDULRAHMAN
10
Perfect
Pros:

Every thing

2022-11-25 via Nuitee
A
AHMED
10
Pros:

staff people cleaning the room every body place etc

2022-09-05 via Nuitee
A
AHMED
8
Pros:

Everything is good to very good clean quiet spacious kindness from staff. But two should be watched and reviewed by the management team: they must remind people to not smoke through room windows. Second, air conditioning should not be lowered between 10 am and 2 pm. Especially in common area. I will rate this hotel 8.75 out of 10. I will vome back again in overall it is a good nice hotel to stay.
AY from room 501

2022-09-02 via Nuitee
K
Khaled family
10
Pros:

My family and I spent 8 nights there. We’re very satisfied and everything went well. I highly recommend Green Park Hotel.

2022-08-30 via Nuitee