Grand Hotel Belvedere, a Beaumier Hotel

Excellent base for exploring Jungfrau region. Hotel was very comfortable, the room was much more stylish than we’d expected from the pictures and we loved the view of the mountains from the room. The only disappointment was only one of the restaurants was open despite the website saying both would be open all year round. As we’d specifically chosen the hotel for its restaurant options (particularly as we’re both vegan) this did impact our stay. Luckily we found a few other good options in Wengen and interlaken!

Hôtel très confortable mais très vieillot pour ses 5 étoiles.

I loved the style, cleanliness, staff friendliness, and on site restaurant.

We booked a room with a view of the mountain and it was great.

Stunning mountain views, well appointed rooms and good facilities.

Clean Room w amazing views

Quaint new hotel, very helpful staff. Rooms small and somewhat cramped but with a beautiful view of the mountains. Still working out the kinks of a new property including renovations/beautification of landscaping and pool which was very loud from 7am-10pm every night.

*OVERVIEW*
Beautiful hotel, you do get what you pay for. Beautiful room with an authentic feel but modern touches perfect design. Views are incredible and the location is breathless.

*LOCATION*
Beautiful location but you do have to pay for the train everytime you go to and from and you can’t get back to your vehicle without paying to get the train back down. Ideal for a short stay were you don’t need to leave the village.

*FOOD*
Restaurants are gorgeous, bars in the hotel too and breakfast was included in our stay and was a very good breakfast with some cooked options.

*ISSUES*
We paid a lot of money for our stay and yes the room was gorgeous and the views however there were some issues. Communication wasn’t the best we wasn’t told that we could be picked up from the train station and had to carry our bags all the way from the train station to the hotel in the pouring rain after we’d just got engaged. Which wasn’t the best.

They did the room nice after engagement but this was not good will which I feel takes the appreciation away from the gesture it costs around £150 and they gave us prosecco when we’d paid for champagne. Also didn’t print all the pictures that had been sent only a select few.

We paid full price for a spa hotel but the spa wasn’t spaaaaing. It was like a building site absolutely no tranquility. I was sat in the pool while I digger was driving past my view of the mountain over a hill of mud that should have been the gardens.

The lighting over the desk did not work and despite a promise to attend to it, by 9pm it didn't happen. A request for a non slip mat for the bath to enable a safe step for the shower did not happen. Burnt and over cooked fish was served for dinner, upon rejection by myself the dish was given to another member of our travel group! I Quickly informed them that they had been served my rejected dish and our tour Director spoke to the kitchen staff who eventually replaced the rejected meal with a properly cooked meal. I have travelled extensively have never experienced such disgusting service, I was absolutely abhorred. While all the other Hotel staff were obliging my advise would be to stay any where else.

We visited at the end of April when this hotel was still under construction. It was a minor inconvenience as we paid for a “garden view” when the view was a complete construction zone. They did upgrade our room size because of this. That being said, the restaurant was fantastic and the staff were very friendly. We stayed 2 nights and ate at the restaurant both nights. Their buffet breakfast is also amazing. Seeing that the hotel is no longer under construction, I would definitely stay here again.

My wife and I stayed at the Belvedere hotel in Wengen in July 2025. The room (Jungfrau view, deluxe) was comfortable, and the views from the balcony were spectacular. The room was a bit hot during the July days (hotel does not have air conditioning), but the region is cool enough that opening a window cools the room, especially at night.

What set this hotel apart from the others in the region for us was the service. We have some fairly complex dietary requirements (kosher needs), and the chef (Will Gordon and his staff) really went out of their way to meet all our needs. They emailed with us extensively before the stay to be sure they'd have everything on hand, including new cutlery and utensils. They met with us at each meal to review all that they'd done, and to ask if it met with our satisfaction. They even opened their dining hall (which would otherwise not open until dinnertime) during lunch hours just to accommodate us.

So we wanted to give a 5 star review to the hotel, and especially to the chefs and kitchen staff. Thanks so much!

Utrolig flott hotell og god service

The hotel is very nice and in a good location. However, I don't feel it's up to 5 stars yet, but hopefully it can improve on the extra touches that it can easily implement to raise its standards, for example, lighting the open fire in the reception on the cold and rainy day we arrived, ensuring that sheets are not stained (both rooms had stained sheets - I'm sure they were clean, but they shouldn't be stained!).
However, my biggest complaint relates to my food allergy. The hotel were aware of my allergy and alerted to this when I placed my order, but on our first breakfast I was given food with my allergen. I then spent the entire trip in severe pain.
Whilst I'm sure they will take allergies more seriously going forward, this didn't help me or our precious family holiday, and we were all impacted by this serious error, and it entirely restricted what we were able to do.
Their idea of compensation was a free dinner, which was completely inadequate and inappropriate.
We are not a family to make a fuss or demand money off our stay, but as a five star hotel this should have been offered to us.
Despite being seriously let down by this, I do think they will be more careful in the future, and I would consider going back to stay there next time.

We recently stayed at Grand Hotel Belvedere in Wengen Switzerland for the second time in the past six months ,and once again, it did not disappoint. From the checkin to check out everything was perfect. Exceptional service, spotless room and such welcoming atmosphere.
A special thank you to Beatrice for the wonderful room she arranged for us.
Thank you to katarina and Uxue at breakfast, who were both friendly and helpful.
Thank you to Alex the bar manager, Nicolas and Bernard at reception, Antonio and Valentino at Valet, and Katarina at the spa.
The entire team was fantastic and truly made our stay special. A+
Thank you all. Looking forward to our next visit

We have recently returned from a glorious week’s walking holiday in Wengen staying half board at Grand Hotel Belvedere on trip organised by Taylor Made Rail of London from our home in South Devon.

The Hotel is very comfortable, the staff are very attentive and the food in both restaurants is very good .Felicia,the restaurant manager at the Waldrand restaurant is a first class host, whilst Francisco and Chiara at the Brassiere Belvedere are very welcoming and attentive.

Our room with a balcony in the lower building, which was previously a separate hotel, and has more convenient access to the village was very spacious, comfortable, and the Mountain View was stunning.

We would like a return visit to this hotel, possibly for a short break skiing trip with our adult children.

A true jewel immerse in nature!

My family of 4 (2 adults, 2 children between ages 5-7) stayed here during June 2025. Our stay started rocky but ended well. Get ready for a thorough review:

Service: The service was excellent, everyone from front desk to wait staff at the restaurant to housekeeping to spa staff were all friendly + professional. I felt they really cared about the guest's experience and tried to make it better if you brought something to their attention that was a concern. I went to reception staff when I was not satisfied with my initial room, I also saw reception staff trying to improve the situation for two separate hotel guests who had various concerns. I do truly believe they try very hard for the guests to have a great stay. That is why I ended up giving this stay a 5 star instead of 4 stars. The stay was not perfect but I value staff who work very hard to accommodate guests.

Food: I only ate at the onsite restaurant for breakfast, but it was great. Every morning was a lovely experience to sit in the bright airy room with crisp white folded handkerchiefs and a lovely view out the windows. The staff was also so friendly. You choose from a buffet but could also order some hot items from the kitchen. I would recommend to management that they create a printed shortlist of items which can be ordered from the kitchen so it's just easier for guests, and I also think a few items could be added to the a la carte ordering such as 1) avocado toast (just do sliced avocado over a piece of toast with a little garnish on top), 2) hot hash browns, 3) French toast 4) fried rice in case a lot of Asian tourists start coming through. My favorite items from the breakfast: beetroot hummus, tomato pesto, all the various seeds/nuts, large variety of deli meats, various breads, and the cauliflower/broccoli dish which the chef made upon request.

Exterior buildings: There are 2 buildings to the hotel, the main building is the one you see in the Tripadvisor cover photo with the red roof and red/brown balconies. This building contains the reception desk, the restaurant, the spa, and hotel rooms. There's a second building in front of this building that houses additional hotel rooms. This was confusing to me when I first got told at check-in that I'm in the second, non-main building, because I didn't even realize from online descriptions that there's two buildings. I would recommend to management that perhaps they name the two buildings with different names so it's easier for guests to distinguish and make it super clear in online descriptions that there's 2 buildings. Naming could be as simple as Building 1, Building 2 or Main building, Tower building, etc.

Rooms: We started in the Superior Family Room Jungfrau View (advertised on the website as room #45 and #46), which is 2 almost identical rooms on the 4th floor of the non-main building, with a connecting door and each room has its own balcony. I didn't feel this is a good family room, because both rooms are quite small so that you feel as if you're bumping into furniture or another person within either room. My first impression was not positive as the room felt even smaller than described on the website, it was hot inside the rooms as there was no AC (my mistake in not noticing this hotel does not have AC, I learned later most hotels in Wengen do not have AC), the front desk did not have any additional fans available (I felt quite upset about this since this is a 5 star hotel, it should have enough fans), and the balcony set up did not make any functional sense for a family. Each room has its own balcony but there is a divider between the two rooms which you can't see each other. Each balcony had 2 chairs, but the balconies are small as the length of the balcony is maybe only 2/3 length of the room, so trying to fit 4 people on one small balcony is uncomfortable since you can only fit 2 chairs to begin with, and you can't reasonably have 2 adults on one balcony and 2 small children on another balcony by themselves on the 4th floor which has quite a long drop down to the ground, so it felt useless to have 2 balconies for those 2 rooms since they aren't joined together to utilize the space as a family of four. I had asked the front desk about removing the divider between these two rooms but they said that since they also sometimes sell the room as individual rooms, they couldn't remove it, plus it's part of the structure of the hotel, but I saw other balconies to my left, right and below which had dividers removed.

I spoke to the front desk about my concerns after our first night and was then moved to rooms #108 and #109 in the main building which I liked much better and I would recommend for a family stay - we stayed 4 nights total. #108/109 is the first floor of hotel rooms above the lobby. While this sounds low to the ground, it still had pretty good views towards the Jungfrau, and the hilly green mountains on the left/right. The benefits to these two rooms is:
1) you're at one end of the hotel, so you have views from multiple sides and there's less hotel guests that you're afraid your children may be bothering noise wise since you share one less wall with other guests.
2) there is a locking door that acts as an entrance to the hallway between these two rooms so it felt like your own wing and gave you more space (for example we left our shoes in our private hallway area so that the shoes didn't have to clutter up space inside the hotel room)
3) the rooms were slighter bigger in the main building than in the 2nd building where we started, every additional little bit of space helped.
4) we got a terrace which was probably 2 to 2.5x size of outdoor space compared to the balcony in our prior room, and the terrace felt a lot more spacious because it had open space above and on the sides, whereas in our prior room the balcony felt boxed in because you had a divider immediately to your left, right and a roof right above. Basically a terrace is better than a balcony in my opinion due to the larger amount of space, and it's more open.
5) the design of the windows/doors was more functional in the main building rooms because they indented inside the wall so it was easy to pull the black out curtains over an open window or open door for sleep, which you couldn't do easily in the non-main building Superior Family Room since those windows/doors were flush with the wall and opened inwards so you couldn't easily get a curtain over it, so then you end up with bright light coming in the early morning

Room #108 + 109 felt to me like a 2 bedroom setup with a hallway in between (they are rooms opposite each other; one room with a view towards Jungfrau and one room without a view). I believe room #102 and #103 would also serve this same purpose of being a great family stay, except it's at the other end of the hotel. I think it may have even better views than #108+109 because it's less blocked by the 2nd building of the hotel. Once I was in #108-109, it was a big improvement for our stay. Plus, being in the main building was just easier for getting to breakfast, getting to the spa, asking reception staff a question in person, etc.

The spa: Lea is very sweet and friendly, she worked the desk at the spa and was also the masseuse for some guests. The spa area contains a connected indoor/outdoor pool, a sauna, a steam room, a relaxation area, and a cold plunge pool (this cold plunge pool was under maintenance during my stay). I had a 60 minute spa treatment included in my stay so I utilized it, and it was very relaxing. The spa does a good job of contacting you weeks in advance to offer you spa treatment times if it's part of your hotel booking. A notable mention is the heated swimming pool, it was heated to such a warm comfortable temperature (maybe 88F / 31C?) which my children really enjoyed. Feedback to management: Please consider extending the time which children may use the pool, which during my stay was only until 2pm, this seems very early since as a family you would typically go out during the first part of the day to sightsee, and then it would be really nice in the afternoon to go for a swim after coming back from sightseeing. This concept of limited hours for children is uncommon for the United States.

Other notable mentions: Great water pressure for the shower, consistent hot water, comfortable mattress and high quality bed linens, clean rooms, breakfast buffet items were consistently refilled, nice thick black out curtains for sleeping. Overall, we had an enjoyable stay!

Other tips:
1) the front desk has the wooden marble balls which you can borrow during your stay so your children can use it at the various marble runs in Wengen
2) the front desk had travel adapters for loan which came in handy
3) you can utilize the little service cars to almost everywhere nearby, not just to/from the train station. For example if you want a ride to dinner on other side of town, the driver can drive you. But also know everything was within a 10-15 minute walk if you needed to walk.
4) Make sure to check out the Wengen Viewpoint, which is at the Wengen Church, it's the best view from Wengen with unobstructed view to Lauterbrunnen valley.

Last bit of feedback to management:
The large outdoor terrace off the lobby seemed underutilized during my stay. Perhaps mgmt can think of creative ways to get more people using that space, such as once-a-week meet and greet between hotel leadership and guests (maybe serve some drinks and light bites), or make once-a-week barbeque event during lunch or dinner that's served on the deck. It's a lovely space but I didn't see more guests using it during my stay, I think making the space more welcoming would be good.

Very comfortable hotel that was recently renewed, exceptional staff, delicious restaurant (special wink to the manager).
The quality of shower gel, shampoo etc are awesome. We can even buy some if we want.
This wooden smell all over the hotel… makes your stay cosier!
I recommend.

The newly renovated hotel was stunning. The staff were very attentive and very friendly. We really enjoyed our stay in this beautiful hotel with an amazing view to the mountains.

OTTIMO!!!!