SureStay Hotel by Best Western Oklahoma City West

Hotels
•
SureStay Hotel by Best Western
8.1 (691 reviews)
321 S. Rockwell Ave , Oklahoma City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
See all facilities

Review Highlights

Pros:
Quiet environment
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.35
Several reviews mentioned dirty rooms, stained towels, and issues with cleanliness.
Service
9.35
Some reviews noted friendly staff and acceptable service.
Location
8.85
Proximity to restaurants and the airport was appreciated, but traffic congestion and location drawbacks noted.
Room Quality
7.35
Reports of horrible smells, torn bed sheets, and noise issues impacted the rating.
Amenities
8.35
The absence of advertised amenities and concerns over basic features led to a lower rating.
Value for Money
9.85
The price was considered fair for the level of service and accommodation.
Food and Beverage
6.35
Multiple reviews criticized the breakfast quality and variety.
Overall Experience
8.35
Mixed experiences noted with significant areas for improvement, but some guests found value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:22

Property Description

Convenient Location
Located just five miles from downtown Oklahoma City and close to popular attractions like White Water Bay water park and Bricktown entertainment district.

Western Spirit
Immerse yourself in the Western and cowboy culture of Oklahoma City, with easy access to rodeos, museums, and historical sites.

Amenities Galore
Enjoy complimentary coffee, high-speed internet, and local calls. Pet-friendly rooms are available, and business travelers will appreciate copy and fax services.

Experience the best of Oklahoma City at SureStay Hotel by Best Western Oklahoma City West I-40. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 691 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 6.35
Overall Experience: 8.35
S
Sylvia • couple • us
7
Good
Pros:

Clean rooms

Cons:

Our neighbors started fighting. We had to call the police

2026-02-11 • via Nuitee
M
Marissa • solo_traveller • us
8
Pros:

Great for a night just stopping through from traveling

Cons:

Better quality lock or security

2026-02-08 • via Nuitee
M
Marissa • couple • us
7
Decent place good for the money spent
Pros:

The room was clean

Cons:

The beds were uncomfortable

2026-01-30 • via Nuitee
V
Viktória • couple • sk
7
Pros:

Affordable place to stay in OKC near restaurants, stores, and the highway. Rooms were clean and comfortable.

Cons:

There was a lot of noise from other guests above the room and outside. The breakfast was very limited.

2026-01-27 • via Nuitee
M
Manisha • couple • us
10
2026-01-26 • via Nuitee
J
Joshua • couple • us
10
2026-01-25 • via Nuitee
P
PRAMOD • solo_traveller • in
9
Pleasant experience and warm receptionists
Pros:

Clean and well maintained , floors, bed sheets, bath towels

2026-01-23 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-01-20 • via Nuitee
J
JenEl • solo_traveller • us
8
2026-01-20 • via Nuitee
K
Kairee • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Rajinder • family_with_children • us
10
Pros:

room & price is great

2026-01-19 • via Nuitee
D
Devin • extended_group • us
10
2026-01-19 • via Nuitee
A
Ashlee • couple • us
10
2026-01-19 • via Nuitee
R
Ravonna • solo_traveller • us
10
I will come back to stay again
2026-01-19 • via Nuitee
S
Sahaja • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Angela • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Danielle • couple • us
10
2026-01-19 • via Nuitee
L
Luis • extended_group • us
10
2026-01-19 • via Nuitee
B
Breanna • extended_group • us
10
2026-01-19 • via Nuitee
O
Oscar • couple • us
10
2026-01-19 • via Nuitee