Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good amenities
Beautiful location
Friendly staff
Cons:
High dining costs
Limited food options

Categories

Cleanliness
8.5
Room cleanliness is good but needs a refresh on paint as mentioned in one of the reviews.
Service
9.5
Overall fantastic service by staff, although there were minor issues reported with assistance.
Location
9.5
Location is praised for its beauty and convenience, with proximity to local amenities.
Room Quality
8.5
Room quality is great, but some rooms may need refreshing which is noted.
Amenities
9.5
Excellent amenities including a warm pool, jacuzzi, and facilities for families.
Value for Money
8.5
Some reviews mentioned high prices for dining and breakfast options affecting perceived value.
Food and Beverage
8.5
Food options are limited and expensive, impacting overall satisfaction.
Overall Experience
9.5
Overall stay was enjoyed with multiple positive aspects highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:10

Property Description

Luxurious Accommodations
The spacious rooms at Lotte Hotel Jeju offer stunning balcony views of the natural surroundings. Each room is equipped with modern amenities such as a flat-screen TV, minibar, and complimentary bottled water. Whether you prefer ocean or mountain views, your stay will be nothing short of comfortable and relaxing.

Premium Facilities
Indulge in the outdoor pool for a refreshing dip or opt for the indoor pool, fitness center, and sauna for a rejuvenating experience. Families with children can take advantage of the kids pool, playroom, and even a stroller rental service, ensuring a fun-filled stay for guests of all ages.

Ultimate Relaxation
Unwind and immerse yourself in paradise-like relaxation at Lotte Hotel Jeju. From the four-season heated pool to the multi-play space, this hotel offers a variety of activities to enhance your travel pleasure. With its convenient location near attractions like Teddy Bear Museum and Jungmun Saekdal Beach, your stay at Lotte Hotel Jeju promises to be memorable. Book now for an unforgettable experience!

Important information:

When booking for 5 nights or more by on-site payment, Lotte Hotel Jeju may proceed on checking validity of the guest's credit card.

The operating hours of the hotel are subject to change depending on the internal circumstances of the hotel.

Please note that guests need to provide a valid photo ID at check-in.

Guests under the age of 19 must be accompanied by a parent or legal guardian.

The regular holiday for the fitness centre is on the first Tuesday of every month, and the schedule may change depending on the hotel situation.

The fitness centre is available for guests aged 16 and above.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Location

Guest Reviews

9
Based on 1164 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
C
Christopher • couple • us
10
2026-10-13 • via Nuitee
V
vera • solo_traveller • ru
10
2026-10-13 • via Nuitee
G
Gwawr • couple • gb
10
2026-10-12 • via Nuitee
D
Dana • couple • ro
10
2026-10-11 • via Nuitee
W
WEI • solo_traveller • cn
9
2026-10-11 • via Nuitee
K
Kanat • couple • kz
10
Отличные завтраки
Pros:

Великолепная территория

Cons:

Все было супер

2026-10-11 • via Nuitee
D
Dor • couple • il
9
Pros:

חדר נקי מאד וגדול! כל העובדים היו שירותיים ומסבירי פנים, חנייה גדולה וסידור מאד נוח עם רכב חשמלי ששכרנו

Cons:

מלון ענק, הליכה מהחדר לבריכה מהחדר ליציאה היא ארוכה

2026-10-10 • via Nuitee
N
nujoud • extended_group • sa
8
2026-09-18 • via Nuitee
P
Phaly • solo_traveller • fr
9
Pros:

Nous avons passé un très très bon séjour ici

Cons:

To

2026-09-18 • via Nuitee
C
cho • solo_traveller • kr
10
Pros:

직원들의대응

Cons:

없음

2026-09-14 • via Nuitee
念宜 • couple • tw
8
2026-09-13 • via Nuitee
N
Nicolas • solo_traveller • ch
10
2026-09-13 • via Nuitee
T
Trevor • couple • gb
7
Great potential, Lotte needs to look at food and drink prices and availability.
Pros:

Large room and beautiful surroundings.
The concierge and reception staff were very helpful, booking 2 excursions with quite complicated itineraries.

Cons:

The buffet food wasn’t great and all bars and eateries shut far too early. The hotel seems to prioritise profit over customer service and has only managed to drive guests off resort. Around the pool, all the chargeable day beds are empty and I see more fellow guests in the neighbouring bars and restaurants than inside the hotel. The mediocre breakfast buffet costs more than any other hotel I’ve stayed and there’s a great MaBaRo within 100 metres of the car park. Lotte are driving their guests off and must realise they’re losing money and alienating people.

2026-09-13 • via Nuitee
J
Javier • family_with_children • cl
10
Pros:

Excelente en todos los sentidos. Instalaciones, equipamiento, piscina, pero especialmente amabilidad del personal. Lugar de juego de niños (piso 4) maravilloso. Desayuno excepcional.

2026-09-11 • via Nuitee
P
Petr • family_with_children • cz
9
Pros:

Luxury spacious rooms,very interesting Hello Kitty room-kids were extremly excited!

Cons:

Absolutelly overpriced breakfast!

2026-09-10 • via Nuitee
B
Barrak • couple • kw
10
خدمة سريعة وجميلة
Pros:

جميع المرافق

Cons:

لا يوجد فندق ممتاز

2026-09-07 • via Nuitee
Y
yoav • couple • il
10
2026-09-06 • via Nuitee
정재 • solo_traveller • kr
9
2026-09-06 • via Nuitee
H
HELGA • solo_traveller • at
10
Dieser Aufenthalt war einfach fantastisch.
Pros:

Das Hotel ist wirklich ein Luxusresort.

Cons:

Es gibt nichts, was uns nicht gefallen hat.

2026-09-04 • via Nuitee
L
LOC VAN • solo_traveller • ca
9
2026-09-04 • via Nuitee