Holiday Inn Express San Antonio North Riverwalk Area by IHG

Hotels
•
Holiday Inn Express
7.6 (619 reviews)
120 Camaron Street , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Rude service
Small breakfast area

Categories

Cleanliness
4.06
Numerous mentions of dirty bathrooms, including blood and pubic hairs, and cockroaches.
Service
7.53
Staff were often cited as rude and unresponsive, affecting overall service quality.
Location
10
The location was consistently praised for its proximity to local attractions.
Room Quality
7.07
Rooms noted for cleanliness issues and smell concerns during a stay.
Amenities
8.02
Limited amenities available, with small breakfast area and parking issues.
Value for Money
8.55
Some reviews suggest the price aligns with acceptable services provided.
Food and Beverage
7.01
Breakfast lacked variety, and area was cramped and unclean at times.
Overall Experience
8.56
Mixed experiences lead to an overall sentiment leaning towards unfavorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:59

Property Description

Convenient Location: Located in central San Antonio, the Holiday Inn Express offers air-conditioned rooms with free WiFi, just 8 km from the San Antonio Zoo.

Modern Amenities: Enjoy modern rooms equipped with cable TV, work desk, and tea/coffee facilities at the Holiday Inn Express San Antonio North Riverwalk Area.

Relaxation and Fitness: Start your day with a buffet breakfast, unwind by the outdoor pool, or stay active in the gym at the San Antonio North Holiday Inn Express.

Book your stay now at the Holiday Inn Express for a comfortable and convenient experience in San Antonio!

Important information:

Please note that self-parking is not available at this property. Only valet parking is offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 619 reviews
Cleanliness: 4.06
Service: 7.53
Location: 10
Room Quality: 7.07
Amenities: 8.02
Value for Money: 8.55
Food and Beverage: 7.01
Overall Experience: 8.56
M
Marthalicia • family_with_children • us
8
Good deal
Pros:

It was close to the riverwalk and historic market square. Loved the history on the hotel also!

Cons:

The ac wasn't working as well as it should.

2026-02-08 • via Nuitee
A
Alycia • family_with_children • us
8
2026-01-30 • via Nuitee
R
Roberto • couple • it
6
2026-01-27 • via Nuitee
R
Roberto • extended_group • it
8
2026-01-24 • via Nuitee
J
Jose • solo_traveller • us
10
Friendly staff
Pros:

Good location. It’s not far from river walk area

Cons:

Very secured area and clean

2026-01-23 • via Nuitee
A
Amanda • family_with_children • us
7
Pros:

the only complaint I have is the parking is in the back and you have to get the parking pass to go in and out of the parking lot.

2026-01-21 • via Nuitee
A
Anaya • couple • us
7
2026-01-20 • via Nuitee
D
Danielle • family_with_children • us
7
It was a decent stay, but just some small things that could fix- the vents with the cooling system
Pros:

It was pretty close to the Alamo and the riverwalk. Which we took the via link to get to each time.

Cons:

The bathroom sink faucet was loose and the hall smelled like mildew. Our room didn't smell like mildew though, which was a plus. The pool was dirty and had leave in it. I took it upon myself to clean the leaves out with skimmer they had.

2026-01-19 • via Nuitee
J
Josefa • extended_group • us
10
2026-01-19 • via Nuitee
R
Rogelio • couple • us
10
2026-01-19 • via Nuitee
K
Kamil • solo_traveller • pl
7
2026-01-19 • via Nuitee
M
Maria • family_with_children • us
6
2026-01-19 • via Nuitee
C
Candido Javier • family_with_children • mx
9
Buena opción de hospedaje
Pros:

La ubicación

Cons:

Que los empleados se hacen los que no hablan español

2026-01-19 • via Nuitee
V
Vennessa • family_with_children • us
8
2026-01-19 • via Nuitee
B
Brittany • family_with_children • us
10
2026-01-18 • via Nuitee
I
Irma • solo_traveller • us
1
2026-01-13 • via Nuitee
J
John • family_with_children • us
10
2026-01-07 • via Nuitee
D
dynettes2026 • Family
2
Disappointed. Do not recommend
Pros:

Location was good, beds were comfortable but that is the end of the good. Staff was rude, halls and bathroom in the room were dirty. There even was a drop of blood on the bathroom floor. There even was pubic hairs on the floor! No room service to clean the rooms, we were there several days. The breakfast area was very small and if there were even five people, it wasn’t worth trying to navigate the small area to get subpar food. Staff were more in on their phones than assisting us.

2026-01-03 • via Tripadvisor
A
Alessandro • family_with_children • it
9
2026-01-02 • via Nuitee
M
Marleen • couple • de
7
2025-12-31 • via Nuitee