ibis Rotorua

Hotels
ibis
7.6 (4646 reviews)
Rangiuru Street , Rotorua , nz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor internet connection
Issues with staff friendliness

Categories

Cleanliness
6.99
Clean rooms were mentioned, but some reviews note issues like run-down conditions.
Service
7.96
Most guests found the staff helpful and friendly, despite a few negative mentions.
Location
9
Multiple reviews highlight excellent locations near restaurants and attractions.
Room Quality
6.95
Rooms received mixed feedback; some were clean, but others felt basic and small.
Amenities
7.98
Guests appreciated free parking and laundry facilities, though some amenities lacked details.
Value for Money
7.44
The pricing was considered reasonable for the location and facilities provided.
Food and Beverage
6.49
Breakfast options could be better; some guests expressed disappointment.
Overall Experience
7.96
Generally, guests had a positive experience with comfortable transit stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:52

Property Description

Prime Location near Lake Rotorua
Experience stunning views of Lake Rotorua at ibis Rotorua, just a short 3-minute walk away. Enjoy the convenience of being 10 minutes from the city center and within walking distance to attractions like the Polynesian Spa and Rotorua Museum.

Comfortable Rooms with Essential Amenities
Relax in air-conditioned rooms offering picturesque lake, city, or garden views. Each room is equipped with cable TV, ironing facilities, and a tea/coffee maker. The private bathrooms feature quality amenities for your comfort.

Dining and Entertainment Options
Indulge in European cuisine at the Ibis Restaurant, open for breakfast and dinner. Unwind with a drink at iBar, the perfect spot for a social gathering.

Book your stay at ibis Rotorua now for a memorable experience by Lake Rotorua!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 4646 reviews
Cleanliness: 6.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.96
D
Dhinesh solo_traveller nz
7
Pros:

Location

Cons:

Rooms were congested

2026-06-27 via Nuitee
K
Kerenapu couple nz
8
2026-06-27 via Nuitee
E
Emma couple nz
8
2026-06-26 via Nuitee
L
Luke couple nz
8
2026-06-25 via Nuitee
J
Jeff couple nz
9
The accommodation was excellent the food was poor.
Pros:

We came down for breakfast just after 9am and were sent to the Novatel for breakfast. There was plenty of everything but with the exception of the poached eggs was cold.

Cons:

Breakfast

2026-06-23 via Nuitee
C
Caleb couple au
9
An awesome stay for the price you pay, would definitely stay here again.
Pros:

Awesome location, good facilities, nice and cozy feel.

Cons:

All staff were awesome and friendly, Barr one interaction with a staff member. But overall a great stay

2026-06-23 via Nuitee
T
Thelma solo_traveller nz
9
Pros:

Everything

Cons:

Had breakfast and it was nice but just warm. Could of been warmer or hotter

2026-06-22 via Nuitee
M
Michael solo_traveller nz
10
2026-06-21 via Nuitee
S
Sook Voon couple my
8
Pleasant stay
Pros:

Hotel is near to many F&B outlet and there is a hot spring pool in the hotel

Cons:

Not enough parking space at the hotel so have to park on the street.

2026-06-21 via Nuitee
P
Patrick couple au
10
Great location, friendly staff, comfy rooms and a big telly.
Pros:

Great location, friendly staff, comfy rooms and a big telly.

Cons:

I loved every part.

2026-06-21 via Nuitee
H
Halia couple nz
10
2026-06-13 via Nuitee
J
Jill solo_traveller nz
6
2026-06-12 via Nuitee
K
Kerry solo_traveller nz
7
2026-06-12 via Nuitee
J
Jamal couple nz
3
Pros:

Good staff

Cons:

Showers had very little pressure and stayed lukewarm, vents kept noise going throughout the night which made it hard to sleep

2026-06-12 via Nuitee
N
Noeme family_with_children nz
10
A convenient and budget-friendly Rotorua stay.
Pros:

Excellent location, friendly and helpful staff. Clean and comfortable.

Cons:

N/a

2026-06-11 via Nuitee
L
Lisa couple nz
8
Great location. Handy to lakefront and eateries.
Pros:

Great location and plenty of parking.

Cons:

Rooms are small

2026-06-11 via Nuitee
K
Kim solo_traveller nz
5
Pros:

2nd night the room 470 was great couldn't falter it. Worth the money.
Breakfast buffets was nice

Cons:

The 1st night room 161 was outdated the bathroom bench was coming off the wall. The crooked picture on the wall fell off at 2am in the morning. Went to have a shower in the morning and had no hot water 😒 went down for breakfast and told the Concierge about the shower he done nothing about it. 2 hours later went back down and the lady on the counter was very apologetic and moved us to room 470. The difference was black and white this was a superior room not like the slum room we were in first.

2026-06-10 via Nuitee
A
A solo_traveller nz
7
2026-06-09 via Nuitee
R
Robert couple au
4
2026-06-09 via Nuitee
H
Heng Guan family_with_children my
10
2026-06-09 via Nuitee