ibis Rotorua

Hotels
•
ibis
7.6 (4373 reviews)
Rangiuru Street , Rotorua , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor internet connection
Issues with staff friendliness

Categories

Cleanliness
6.99
Clean rooms were mentioned, but some reviews note issues like run-down conditions.
Service
7.96
Most guests found the staff helpful and friendly, despite a few negative mentions.
Location
9
Multiple reviews highlight excellent locations near restaurants and attractions.
Room Quality
6.95
Rooms received mixed feedback; some were clean, but others felt basic and small.
Amenities
7.98
Guests appreciated free parking and laundry facilities, though some amenities lacked details.
Value for Money
7.44
The pricing was considered reasonable for the location and facilities provided.
Food and Beverage
6.49
Breakfast options could be better; some guests expressed disappointment.
Overall Experience
7.96
Generally, guests had a positive experience with comfortable transit stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:52

Property Description

Prime Location near Lake Rotorua
Experience stunning views of Lake Rotorua at ibis Rotorua, just a short 3-minute walk away. Enjoy the convenience of being 10 minutes from the city center and within walking distance to attractions like the Polynesian Spa and Rotorua Museum.

Comfortable Rooms with Essential Amenities
Relax in air-conditioned rooms offering picturesque lake, city, or garden views. Each room is equipped with cable TV, ironing facilities, and a tea/coffee maker. The private bathrooms feature quality amenities for your comfort.

Dining and Entertainment Options
Indulge in European cuisine at the Ibis Restaurant, open for breakfast and dinner. Unwind with a drink at iBar, the perfect spot for a social gathering.

Book your stay at ibis Rotorua now for a memorable experience by Lake Rotorua!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 4373 reviews
Cleanliness: 6.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.96
C
Chavez Lightfoot • couple • nz
7
Pros:

Good location, tidy and clean, lovey staff

Cons:

Older facilities, shower was not good.

2026-02-13 • via Nuitee
J
John • solo_traveller • nz
8
2026-02-13 • via Nuitee
L
Lusi • couple • nz
3
Pros:

Blood on thd pillow.
Water pressure doesn't adjust properly

2026-02-13 • via Nuitee
R
Randall • couple • us
2
Not using ibis again
Pros:

The staff was good

Cons:

The air conditioning was on high when we arrived so we did not notice anything unusual. Before going to bed we shut down the air. I woke later that night to the smell of sewer gas or a strong mold infiltration. By the time morning arrived I was nauseous

2026-02-13 • via Nuitee
P
Peter • couple • au
7
Great location real bonus having access to hot pool at the Novotel next door
Pros:

Central

Cons:

Room was tight having 2 queen beds

2026-02-12 • via Nuitee
A
Ashleigh • solo_traveller • nz
7
2026-02-12 • via Nuitee
W
Warwick • couple • nz
6
.
Pros:

Good

Cons:

Pillow, queen bed that I booked king

2026-02-12 • via Nuitee
R
Russell • solo_traveller • gb
7
Value for the modest cost
Pros:

Good view of lake. Spacious accommodation

Cons:

Catering facilities basic

2026-02-11 • via Nuitee
H
Hudayfi • family_with_children • il
7
2026-02-11 • via Nuitee
C
child_p • family_with_children • ru
9
2026-02-11 • via Nuitee
C
clarence • family_with_children • nz
8
2026-02-10 • via Nuitee
P
Perry • solo_traveller • gb
8
Cons:

Thought the hotel was more suited to a business person than holiday maker

2026-02-10 • via Nuitee
S
Sophie • couple • au
1
2026-02-10 • via Nuitee
T
Terrianne • solo_traveller • nz
6
Good location and reasonably comfortable for an overnight stay
Pros:

Location, ease of booking, check in and check out

Cons:

Bedding was too heavy and hot for summer. Expensive for what it is.

2026-02-10 • via Nuitee
K
Kevin • couple • us
5
2026-02-10 • via Nuitee
K
Kimberley • couple • nz
10
Has everything you need
Pros:

Close to everything

2026-02-09 • via Nuitee
D
Dawn • couple • nz
10
2026-02-09 • via Nuitee
M
Mohammad Sadaq • couple • nz
6
Ok at best
Pros:

Good location

Cons:

There was noise of drill and hammering work in the morning

2026-02-09 • via Nuitee
P
Pauline • couple • nz
7
Ok
Pros:

Bed comfortable

Cons:

That the floor looked like it had not been vacuumed also only one flannel for two people and no hand towel

2026-02-08 • via Nuitee
L
Laura • couple • au
8
Pros:

Our room was great and loved the free car parking and location. The only disappointment in aspect was the guest laundry which didn’t appeared to be monitored regularly. We washed our clothes and followed directions which said detergent would be automatically dispensed… but it was pretty obvious our clothes just swished around in plain water. However, it was the only blip and we’d still visit again

2026-01-31 • via Nuitee