Pousada Castelo de Palmela

Hotels
Pestana Hotel & Resorts
8.8 (1210 reviews)
Castelo de Palmela , Palmela , pt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Courteous and helpful staff
Comfortable accommodation
Cons:
Some concerns with bed comfort
Inconsistent food experience

Categories

Cleanliness
8.66
No specific mention of cleanliness; assumed standard quality for this hotel tier.
Service
9.13
Staff were very courteous and helpful, positive mentions throughout the reviews.
Location
9.17
Exceptional location with breathtaking views, frequently mentioned as a highlight.
Room Quality
8.62
Rooms noted for being comfortable; some concerns about bed firmness in reviews.
Amenities
8.65
Standard amenities expected of a hotel in this price range; some positive notes.
Value for Money
8.61
Considered good value for a hotel with such a unique location and historical significance.
Food and Beverage
8.66
Positive feedback on the restaurant experience, though some critiques about breakfast options.
Overall Experience
8.93
Overall positive experiences with minor complaints, indicating a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:26

Property Description

Panoramic Views and Historic Charm
Experience breathtaking views of Palmela's countryside from the historic Castelo de Palmela. The air-conditioned rooms and on-site restaurant at Pousada Castelo de Palmela offer a luxurious stay.

Culinary Delights and Relaxation
Indulge in a traditional Portuguese breakfast and sample local wines and dishes at the restaurant. Enjoy room service and unwind in the bar with oversized lounge chairs or on the terrace with a drink and stunning views.

Convenient Location and Pet-Friendly
Explore Arrábida Natural Park nearby or take a 30-minute drive to Lisbon’s Airport. Benefit from free private parking. Traveling with a furry friend? Pousada Castelo de Palmela welcomes dogs under 15 kilos for a small fee.

Book your stay at Pousada Castelo de Palmela for a memorable and picturesque getaway.

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that pets will incur an additional charge of EUR 30 per day, per pet.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1210 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
D
Diogo Gil family_with_children ch
10
2026-08-08 via Nuitee
A
Ana Margarida couple pt
8
2026-08-08 via Nuitee
M
Margarida family_with_children pt
10
Muito boa! Obrigada
2026-08-08 via Nuitee
H
hugo solo_traveller pt
2
Pros:

Oferta de uma garrafa rose, simpatia do staff.

Cons:

O hotel nao tem nada, não tem piscina, nao tem uma mesa de snooker nada.
O pior mesmo é o ar condicionado barulhento e as janelas que nao estao bem vendadas entao temos vento a assobiar a noite toda. Impossivel descansar convenientemente.
Esperava muito mais de um hotel da cadeia pestana.

2026-08-07 via Nuitee
I
Ines couple es
10
Amazing! Can’t wait to repeat
Pros:

The service, the space, the breakfast

Cons:

Liked all

2026-08-06 via Nuitee
M
Mar solo_traveller es
9
Pros:

Están limpias las habitaciones. El desayuno estaba genial.

Cons:

El baño debería de tener plato de ducha

2026-08-05 via Nuitee
J
James family_with_children pt
10
Great location, view, rooms, hospitality and excellent staff.
Pros:

The friendly staff, the plentiful breakfast, the castle, the view and weather.

2026-08-03 via Nuitee
R
Rui solo_traveller pt
9
Experiência de estadia e jantar agradável
Pros:

Funcionários simpáticos, sossego e edificação agradável.

Cons:

Edifício a precisar de alguma manutenção no interior. Por exemplo as portas dos quartos foram adequados ao edifício mas com o tempo precisam de ser renovadas.

2026-08-03 via Nuitee
S
Sandra couple pt
10
We atmosphere of the old monastery has been very well preserved when the conversion to a hotel was done. We enjoyed the
Pros:

Awsome view! Very friendly staff made one feel welcome and more than just another guest.

Cons:

Nothing

2026-08-03 via Nuitee
N
nuno couple pt
10
2026-08-03 via Nuitee
C
Carolina couple nl
10
Mágico!
Pros:

A preservação de elementos do castelo. Os quartos estavam equipados com mobília tradicional mas a sua arquitetura mantém se fiel ao local

2026-08-03 via Nuitee
D
DANIEL solo_traveller es
10
Pros:

La ubicación, el servicio, el desayuno y la tranquilidad de las habitaciones.

Cons:

Nada a destacar.

2026-08-02 via Nuitee
L
Lara Herrerau3578 family_with_children es
10
Pros:

Las.vistas

Cons:

Quizas que eataba un poco aislado pero era.su encanto

2026-08-02 via Nuitee
N
Neeraj solo_traveller in
10
Unmatched view, ample amenities, luxurious space, ample parking and welcoming staff! Amazing stay.
Pros:

Excellent location, ample space with car park and great staff!

Cons:

None

2026-07-25 via Nuitee
J
Juan José couple es
10
2026-07-22 via Nuitee
T
Telma solo_traveller pt
8
2026-07-22 via Nuitee
G
Gallo couple fr
8
Pros:

L’accueil

Cons:

Rien

2026-07-20 via Nuitee
D
Dai solo_traveller nl
8
2026-07-19 via Nuitee
J
Jose solo_traveller pt
9
2026-07-15 via Nuitee
D
Dos Santos family_with_children ch
10
Un lieu champêtre est magique, nous avons l’impression de voyager dans le temps.
Pros:

À paussada du château de Palmela c’est un endroit champêtre, magnifique, avec panorama à couper le souffle.
A lieu majestueux, plein d’histoires dans les murs et plein d’énergie.
Nous avons apprécié la tranquillité et le respect et la qualité du patrimoine.
Nous étions quatre plus notre minette qui a été très bien accueilli et accepté.
Petit déjeuner copieux et nous avons la restauration qui nous a tellement bien accueilli tout était délicieux.
Nos enfants ont découvert un lieu enchanté, et on appris un peu plus l’histoire de leur patrie.
Le personnel accueillant et tellement bienveillant. Merci à la direction pour notre accueil tous les cinq.
Ne reviendrons ♥️

2026-07-13 via Nuitee