Pousada Castelo de Palmela

Hotels
Pestana Hotel & Resorts
8.8 (1111 reviews)
Castelo de Palmela , Palmela , pt

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Courteous and helpful staff
Comfortable accommodation
Cons:
Some concerns with bed comfort
Inconsistent food experience

Categories

Cleanliness
8.66
No specific mention of cleanliness; assumed standard quality for this hotel tier.
Service
9.13
Staff were very courteous and helpful, positive mentions throughout the reviews.
Location
9.17
Exceptional location with breathtaking views, frequently mentioned as a highlight.
Room Quality
8.62
Rooms noted for being comfortable; some concerns about bed firmness in reviews.
Amenities
8.65
Standard amenities expected of a hotel in this price range; some positive notes.
Value for Money
8.61
Considered good value for a hotel with such a unique location and historical significance.
Food and Beverage
8.66
Positive feedback on the restaurant experience, though some critiques about breakfast options.
Overall Experience
8.93
Overall positive experiences with minor complaints, indicating a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:26

Property Description

Panoramic Views and Historic Charm
Experience breathtaking views of Palmela's countryside from the historic Castelo de Palmela. The air-conditioned rooms and on-site restaurant at Pousada Castelo de Palmela offer a luxurious stay.

Culinary Delights and Relaxation
Indulge in a traditional Portuguese breakfast and sample local wines and dishes at the restaurant. Enjoy room service and unwind in the bar with oversized lounge chairs or on the terrace with a drink and stunning views.

Convenient Location and Pet-Friendly
Explore Arrábida Natural Park nearby or take a 30-minute drive to Lisbon’s Airport. Benefit from free private parking. Traveling with a furry friend? Pousada Castelo de Palmela welcomes dogs under 15 kilos for a small fee.

Book your stay at Pousada Castelo de Palmela for a memorable and picturesque getaway.

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that pets will incur an additional charge of EUR 30 per day, per pet.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1111 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
V
Verra couple ca
10
For those who enjoy historical buildings and amazing views, this pousada offers both. Enjoyed our stay thoroughly.
Pros:

Exploring the castle and the views. Magnificent experience.

2026-03-07 via Nuitee
R
Roland couple se
10
Utmärkt vistelse och en trevlig liten stad med historien närvarande
Pros:

Utsikten och Borgen var otrolig. Pamela var trevlig att promenera i. Palmela hade en mycket prisvärd och smaklig resturang Dom Rodrigo rekommenderas starkt att besöka. Vin museet var också bra med bra vinprovning och lokalt tillverkad glass med flera lokalt producerade produkter.

Cons:

De kokta äggen på frukost var inte fräscha. Morgon rocken på rummet var för liten.

2026-03-07 via Nuitee
J
Jon couple gb
9
Five star comfort in amazing surroundings
Pros:

Amazing location, beautiful building. It felt like a five star hotel, our room was so beautiful and comfortable. It has a bar, a restaurant and is simply a great place to hang out, relax and explore the area. Amazing breakfast!

Cons:

Seemed a bit short staffed at night. Bar was open but not staffed. Or you had to walk around to find someone. The only drawback.

2026-03-03 via Nuitee
P
Paul extended_group gb
10
A fabulous stay.
Pros:

The pousada is built around the old monastery cloister in an impressive castle upon a hill overlooking the town. The staff are friendly, English speaking, and most accommodating. The food in the restaurant was excellent and the bedroom and bathroom extensive. A superb and historic place to stay.

Cons:

It was impossible to connect my hdmi lead to the TV to watch a film from laptop.

2026-03-01 via Nuitee
A
Algés couple pt
10
2026-03-01 via Nuitee
J
Jonathan couple gb
10
2026-02-27 via Nuitee
N
Nuno couple pt
7
Nada agradável
Pros:

A simpatia dos empregados

Cons:

Jantar e p.almoço num corredor
O hotel está muito vazio de móveis e decoração, parece que está desabitado.
Não era esta a recordação que tinha da última vez que visitei esta pousada.

2026-02-26 via Nuitee
A
Augusto family_with_children es
10
2026-02-25 via Nuitee
S
Sara family_with_children pt
10
Estadia em modo medieval
Pros:

Conforto do quarto e vista

Cons:

Nada a apontar, a estadia foi óptima.

2026-02-23 via Nuitee
D
Debora couple br
10
2026-02-11 via Nuitee
L
Lúcia couple pt
10
2026-02-11 via Nuitee
B
Bénédicte couple ch
9
2026-02-10 via Nuitee
L
Lénia Guerreiro Borges couple pt
9
Estadia excelente num local fantástico para restaurar as nossas energias e seguirmos viagem!
Pros:

Adorei tudo, paisagem, história, conforto, privacidade, pequeno almoço, hospitalidade e muito mais foram algumas das experiências que regozijamos nesta nossa passagem por Palmela. Local para regressarmos brevemente, noutra estação do ano.

Cons:

Gostamos simplesmente de tudo e da simpatia de quem nos recebeu.

2026-02-09 via Nuitee
J
Joana couple pt
9
2026-01-29 via Nuitee
T
Taeke couple nl
9
Historisch genieten
Pros:

De locatie was top, er komen in het donker en stromende regen was best een uitdaging. Maar het welkom door de receptie deed alle stress van de trip vergeten. Thuiskomen! In dit prachtig gelegen klooster bovenop de berg bij Palmela hebben we goed gegeten, en ook ontbeten in de voormalige kloosteromgang.

Cons:

Pech dat we door de regen en storm niet op de binnenplaats konden zitten. De verwarming regelen was wat lastig, waardoor het te warm was in de kamer.

2026-01-25 via Nuitee
R
Ronald couple us
10
Wonderful property with fantastic views and character. Highly recommend.
Pros:

Afonso was very attentive, friendly and brilliant at his work. Our dinner and breakfast were very good. The castle is beautiful and we loved being able to explore the castle in the morning.

Cons:

1 of our rooms had an issue with the toilet but it was a minor inconvienence. The staff offered assistance and had a repair ordered immediately.

2026-01-22 via Nuitee
K
Kristina couple se
10
2026-01-21 via Nuitee
M
Marta couple pt
10
2026-01-20 via Nuitee
F
Frederic couple fr
9
2026-01-20 via Nuitee
T
Teresa couple pt
9
Um lugar encantador cheio de história.
Pros:

O conforto num dia frio de inverno, a localização e o lugar cheio de charme.

Cons:

Alguns elementos da decoração… (cortinados não estão em harmonia com o restante) e a água quente no banho tem ligeiras quebras e posteriormente há picos de temperatura alta.

2026-01-20 via Nuitee