Pousada Castelo de Palmela

Hotels
Pestana Hotel & Resorts
8.8 (1210 reviews)
Castelo de Palmela , Palmela , pt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Courteous and helpful staff
Comfortable accommodation
Cons:
Some concerns with bed comfort
Inconsistent food experience

Categories

Cleanliness
8.66
No specific mention of cleanliness; assumed standard quality for this hotel tier.
Service
9.13
Staff were very courteous and helpful, positive mentions throughout the reviews.
Location
9.17
Exceptional location with breathtaking views, frequently mentioned as a highlight.
Room Quality
8.62
Rooms noted for being comfortable; some concerns about bed firmness in reviews.
Amenities
8.65
Standard amenities expected of a hotel in this price range; some positive notes.
Value for Money
8.61
Considered good value for a hotel with such a unique location and historical significance.
Food and Beverage
8.66
Positive feedback on the restaurant experience, though some critiques about breakfast options.
Overall Experience
8.93
Overall positive experiences with minor complaints, indicating a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:26

Property Description

Panoramic Views and Historic Charm
Experience breathtaking views of Palmela's countryside from the historic Castelo de Palmela. The air-conditioned rooms and on-site restaurant at Pousada Castelo de Palmela offer a luxurious stay.

Culinary Delights and Relaxation
Indulge in a traditional Portuguese breakfast and sample local wines and dishes at the restaurant. Enjoy room service and unwind in the bar with oversized lounge chairs or on the terrace with a drink and stunning views.

Convenient Location and Pet-Friendly
Explore Arrábida Natural Park nearby or take a 30-minute drive to Lisbon’s Airport. Benefit from free private parking. Traveling with a furry friend? Pousada Castelo de Palmela welcomes dogs under 15 kilos for a small fee.

Book your stay at Pousada Castelo de Palmela for a memorable and picturesque getaway.

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that pets will incur an additional charge of EUR 30 per day, per pet.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1210 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
D
Dai solo_traveller nl
8
2026-07-19 via Nuitee
J
Jose solo_traveller pt
9
2026-07-15 via Nuitee
D
Dos Santos family_with_children ch
10
Un lieu champêtre est magique, nous avons l’impression de voyager dans le temps.
Pros:

À paussada du château de Palmela c’est un endroit champêtre, magnifique, avec panorama à couper le souffle.
A lieu majestueux, plein d’histoires dans les murs et plein d’énergie.
Nous avons apprécié la tranquillité et le respect et la qualité du patrimoine.
Nous étions quatre plus notre minette qui a été très bien accueilli et accepté.
Petit déjeuner copieux et nous avons la restauration qui nous a tellement bien accueilli tout était délicieux.
Nos enfants ont découvert un lieu enchanté, et on appris un peu plus l’histoire de leur patrie.
Le personnel accueillant et tellement bienveillant. Merci à la direction pour notre accueil tous les cinq.
Ne reviendrons ♥️

2026-07-13 via Nuitee
I
Izabel couple br
10
Um lugar especial
Pros:

O quarto é amplo, vista magnífica, cama confortável. Staff super atencioso.

Cons:

Os travesseiros! Eram 2 travesseiros: um muito macio e fino e outro muito duro e grosso 😩

2026-07-12 via Nuitee
L
Lipapali solo_traveller lu
10
2026-07-12 via Nuitee
F
frcorrea1 solo_traveller es
8
2026-07-09 via Nuitee
M
Michel Henri solo_traveller be
8
Pros:

Vue époustouflante à 360°, un lieu avec une âme chambre dans les cellules des moines soldats

Cons:

Le mobilier de la chambre et la salle de bain "rustique"

2026-07-08 via Nuitee
F
Filipe couple pt
8
2026-07-06 via Nuitee
D
David Shapira solo_traveller il
10
Pros:

מעל ומעבר לצפיות . מיקום מעולה בתוך הטירה ההיסטורית . יחס אנושי מעולה דאגו לפרטים הקטנים .פרגנו באדיבות. נוף מטורף על העיר העתיקה ועד לליסבון. ארוחת בוקר מפנקת עם קפה טעים. מים ויין בחדר (אנחנו לא שותים יין אבל זאת מחווה נחמדה) .
ממליצים בחום . זה המקום בפלמלה .

Cons:

אהבנו הכל

2026-07-04 via Nuitee
S
SIOBHAN couple ie
10
A special romantic destination. Outstanding front of house staff. A must visit.
Pros:

Pousada Castelo is special. It is this hidden romantic gem of a hotel within the walls of the castle, perched on top a hill with magnificent views both south towards Setubal and north towards Lisbon. We enjoyed our stay and regretted not booking for longer.

2026-07-04 via Nuitee
P
Pascal Thierry couple fr
10
Pros:

Lieu superbe, avec une vue à 360°. Dormir dans un château, c'est une expérience à faire au moins une fois

Cons:

Le cadre est magnifique et mérite vraiment le détour. En revanche, nous avons trouvé le repas un peu décevant par rapport à nos attentes.

2026-07-03 via Nuitee
Z
Zafer solo_traveller tr
8
Pros:

Very original place. Front desk staff were very nice and helpful.

Cons:

Breakfast was somewhat poor.

2026-07-01 via Nuitee
L
Luís Reis solo_traveller pt
10
2026-06-24 via Nuitee
P
Patrick solo_traveller ch
9
2026-06-22 via Nuitee
ÁNGEL couple es
9
EXCELENTE LO RECOMENDARE
Pros:

EL ENTORNO Y LAS VISTAS

2026-06-22 via Nuitee
M
Manuel couple pt
10
2026-06-22 via Nuitee
A
Ana solo_traveller pt
10
Pros:

A simpatia e a disponibilidade dos funcionários, foi irrepreensível.

Cons:

Nada a referir.

2026-06-22 via Nuitee
K
Karen couple gb
10
Fabulous location super food
Pros:

It was beautiful in fabulous location. Clean and surprisingly comfortable. Dinner was superb with a good choice

Cons:

The staff could have been slightly friendlier, there seemed to be very few so slight wait at the bar etc would still recommend and return!

2026-06-21 via Nuitee
J
jocelyn solo_traveller gb
8
2026-06-17 via Nuitee
A
AMY couple us
6
Beautiful property but room extremely HOT
Pros:

The hotel is beautiful and a wonderful piece of history. The breakfast was very nice. The room was a good size and decorated nicely.

Cons:

The air condition does not provide any air and the vent in the wall is very small. We had to open the windows and use the 2 fans we travel with just to have air flow. We did not get any sleep. When I told the first desk about it the next morning how hot our room was, I was told it was to be expected to have a hot room since they had a yellow heat alert.

2026-06-17 via Nuitee