EPIC SANA Marquês Hotel

Hotels
SANA Hotels
9.2 (5477 reviews)
Av. Fontes Pereira de Melo, 8 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with room maintenance
Inconvenient spa hours

Categories

Cleanliness
9.18
Most reviews mention cleanliness positively, but there were some concerns about the spa and pool usage.
Service
9.65
Overwhelmingly positive sentiment regarding service, especially at the reception and bar.
Location
9.49
Many reviews highlight the great location of the hotel in the city center.
Room Quality
9.14
Rooms are generally described as comfortable, with some mention of design and finishing touches.
Amenities
8.97
While amenities like the gym and spa were praised, there were some complaints about availability.
Value for Money
8.63
Value for money is noted, but some reviews suggest that improvements could be made.
Food and Beverage
9.18
Breakfast options and dining experiences received positive feedback overall.
Overall Experience
9.35
Guests generally had a very positive experience, with notable mentions of staff helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodation and Stunning Views
Experience the epitome of luxury at EPIC SANA MARQUÊS, offering elegantly designed suites with fantastic views of Lisbon and the Tagus River. Enjoy amenities such as private bathrooms, LCD TVs, and well-being products for a truly indulgent stay.

Culinary Delights and Dining Experiences
Indulge your taste buds at the hotel's various dining options, from a buffet breakfast at The Garden to Japanese cuisine at KOJI Bar and Restaurant. Treat yourself to authentic Italian dishes at Allora Restaurant, showcasing the finest ingredients from Italy's regions.

Wellness Oasis and Event Spaces
Unwind at SAYANNA WELLNESS & SPA with exclusive treatments and facilities, or stay active at the Fitness Center. With a Congress Center featuring 18 rooms, including event halls, the hotel caters to both leisure and business travelers seamlessly. Book now for an unforgettable stay at EPIC SANA MARQUÊS.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Children aged 15 and under are not allowed in the interior swimming pool.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5477 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.49
Room Quality: 9.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.35
M
Mark couple ca
10
Great stay, excellent staff
Pros:

Excellent Service. Every team member went out of their way to make our stay memorable. Very comfortable room and excellent breakfast buffet. Good location about 30 minutes walk to historic distirct.

2026-03-07 via Nuitee
L
Lilachkov Family Herzliya, Tel Aviv District
10
Amazing 5 stars hotel, great location
Pros:

Amazing 5 stars hotel! Great location superb service, very nice room and great experience at the spa! I will definitely come back!

2026-03-05 via Tripadvisor
M
Marianne couple no
9
Pros:

Flott frokost, veldig god service.
flaskevann inkludert ubegrenset på hotellet

2026-03-04 via Nuitee
N
Naomi couple gb
10
Amazing
Pros:

They made my birthday very special! Very grateful!

2026-03-03 via Nuitee
C
Colin couple gb
10
Outstanding hotel with exceptional staff. Would recommend highly.
Pros:

Hotel staff were consistently highly professional, engaging, diligent, and very caring.

We arrived at 10am to drop bags and checkin, with no expectation of room being available, but it was and we were quickly given a room key.

We received helpful area guidance from the Concierge. Later we enjoyed lite bite dinner & drinks in the lobby bar. Breakfast the following morning was exceptional, one of the best-presented we have ever experienced.

Would recommend this hotel very highly.

2026-03-03 via Nuitee
K
Kevin couple us
10
2026-03-03 via Nuitee
A
Abigail couple pt
10
2026-03-03 via Nuitee
D
da conceicao couple ao
10
2026-03-02 via Nuitee
L
Lage solo_traveller pt
8
Pros:

Gostei muito da localização e da decoração do Quarto

Cons:

Pouco cuidado e promenos na higiene de vários espaços partilhados (Restaurante Peq. Almoço) e no relacionamento colaboradores/cliente.

2026-03-02 via Nuitee
E
Estela Maria couple pt
9
Viagem em casal.
Pros:

Spa e quarto muito agradável, cama confortável. Simpatia dos colaboradores do pequeno almoço, e spa .

Cons:

Da estadia ter sido curta, apenas uma noite.

2026-03-02 via Nuitee
V
VSOP_AOC family_with_children br
10
Excelente hotel em ótima localização
Pros:

O apartamento é bastante confortável, com bom espaço, incluindo duas poltronas, uma escrivaninha e ótimo espaço de guarda-roupa e malas. O ar condicionado é fácil de ajustar e muito silencioso. O wifi funciona muito bem, e não necessita reconectar diariamente como acontece em muitos hotéis. O banheiro é ótimo, com um chuveiro muito generoso. Só não entendo quem foi que inventou de colocar uma divisão translúcida entre o banheiro e a cama. Se vc acende a luz do banheiro no meio da noite, acorda a outra pessoa que está dormindo. O hotel oferece água à vontade no apartamento, e repõe cápsulas de café diariamente. O café da manhã é fantástico.

Cons:

A única coisa de que não gostei no hotel foi a falta de opções de uma refeição leve e econômica no bar. O menu do bar só inclui pratos grandes ou hambúrguer a 23 euros. Isso te obriga a sair se quiser uma refeição leve.

2026-03-02 via Nuitee
E
Elsa solo_traveller ao
10
It was a very comfortable and pleasant experience.
Pros:

Every, from how polite the staff is to cleanness.

Cons:

N/A

2026-03-01 via Nuitee
M
MARIOS solo_traveller cy
9
The staff of the hotel are the best asset of the hotel
2026-03-01 via Nuitee
יניב couple il
10
מושלמת
Pros:

מלון במקום מרכזי ,מפואר מפנק ,נקי מאד .
ארוחת בוקר מעולה .
מלון פשוט נהדר.
מומלץ מאד !

Cons:

הכל ניפלא

2026-02-28 via Nuitee
N
Naji solo_traveller us
8
Nice
Pros:

Very quite room with good size.

Cons:

Bed was a bit hard, but I asked the room service and they did something about it.

2026-02-27 via Nuitee
J
Jilson couple pt
10
2026-02-27 via Nuitee
K
Kingsley couple ng
8
Pros:

Everything

Cons:

Everything

2026-02-27 via Nuitee
S
Shanti solo_traveller id
9
2026-02-26 via Nuitee
U
Uhltred couple br
10
Fiquei pouco tempo e não pude avaliar todos os aspectos do hotel, mas me pareceu muito bom.
Pros:

Fiquei muito pouco tempo, mas o quarto é ótimo, espaçoso, limpo e confortável. Localização é boa e hotel é bem bonito e sofisticado. O atendimento foi excelente e todos muito simpáticos e solícitos.

Cons:

Tive que sair muito cedo e não pude pegar o café da manhã, que começava as 7h. Acho que poderia começar um pouco mais cedo, afinal tem muita gente que precisa sair mais cedo.
O Banheiro tem um vidro que se liga ao quarto. Apesar de ser colorido fosco, ilumina muito o quarto quando alguém vai ao banheiro a noite e acende a luz.

2026-02-25 via Nuitee
R
ROHI couple il
10
2026-02-25 via Nuitee