EPIC SANA Marquês Hotel

Hotels
SANA Hotels
9.2 (5833 reviews)
Av. Fontes Pereira de Melo, 8 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with room maintenance
Inconvenient spa hours

Categories

Cleanliness
9.18
Most reviews mention cleanliness positively, but there were some concerns about the spa and pool usage.
Service
9.65
Overwhelmingly positive sentiment regarding service, especially at the reception and bar.
Location
9.49
Many reviews highlight the great location of the hotel in the city center.
Room Quality
9.14
Rooms are generally described as comfortable, with some mention of design and finishing touches.
Amenities
8.97
While amenities like the gym and spa were praised, there were some complaints about availability.
Value for Money
8.63
Value for money is noted, but some reviews suggest that improvements could be made.
Food and Beverage
9.18
Breakfast options and dining experiences received positive feedback overall.
Overall Experience
9.35
Guests generally had a very positive experience, with notable mentions of staff helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodation and Stunning Views
Experience the epitome of luxury at EPIC SANA MARQUÊS, offering elegantly designed suites with fantastic views of Lisbon and the Tagus River. Enjoy amenities such as private bathrooms, LCD TVs, and well-being products for a truly indulgent stay.

Culinary Delights and Dining Experiences
Indulge your taste buds at the hotel's various dining options, from a buffet breakfast at The Garden to Japanese cuisine at KOJI Bar and Restaurant. Treat yourself to authentic Italian dishes at Allora Restaurant, showcasing the finest ingredients from Italy's regions.

Wellness Oasis and Event Spaces
Unwind at SAYANNA WELLNESS & SPA with exclusive treatments and facilities, or stay active at the Fitness Center. With a Congress Center featuring 18 rooms, including event halls, the hotel caters to both leisure and business travelers seamlessly. Book now for an unforgettable stay at EPIC SANA MARQUÊS.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Children aged 15 and under are not allowed in the interior swimming pool.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5833 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.49
Room Quality: 9.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.35
J
johnbX713NW Couples
2
Terrible in lots of ways
Pros:

You let rowdy groups of english men drink all day by the pool. Shouting, swearing snd being vulgar.
Yet when i open a packet of crisps and a bottle of water i brought from my room, your bar maid comes over and rudely tells me it will ‘not be tolerated’
Rooms are dirty, breakfast was average and overall not a good stay.

2026-06-27 via Tripadvisor
L
Larita couple us
10
Looking forward to stayin here again next year
Pros:

This property is, without a doubt, a 5 star accommodation experience. Everything was well thought out with the guest in mind. Impeccable with the finest touches in our deluxe suite. Everyone throughout the entire staff from reception, housekeeping and servers provided exceptional service. Our customer experience could not have been any better!

Cons:

Everything was perfect!

2026-06-27 via Nuitee
F
Fabiana couple co
10
Me encantó todo 💗
2026-06-27 via Nuitee
J
Juney solo_traveller gb
10
2026-06-27 via Nuitee
O
Omodeleola solo_traveller gb
10
These guys understand hospitality
Pros:

Everything, it’s top notch

Cons:

Nothing at all

2026-06-26 via Nuitee
M
megan couple au
7
Ok but not worth the money
Pros:

Everything was clean and the staff were nice

Cons:

There isn’t enough sun loungers for the amount of guests at the hotel and the rooms were very small. In comparison to other 5 star hotels I’ve stayed at for the same price this hotel didn’t compare. Also we had a dry cleaning service done at the hotel which was extortionate!

2026-06-25 via Nuitee
S
simon couple gb
10
Very nice staff all very helpful
2026-06-25 via Nuitee
A
Annette solo_traveller us
10
2026-06-25 via Nuitee
M
Marc couple ch
8
2026-06-24 via Nuitee
S
Sonia solo_traveller gb
9
Pros:

Great hotel in a convenient location

2026-06-23 via Nuitee
D
Dastan couple de
8
Дорого, пафосно и не стоит таких денег
Pros:

Бассейн на крыше

Cons:

Завтрак на -2 этаже это не удобно, в 21:30 спа уже закрыт

2026-06-22 via Nuitee
C
Cornelia extended_group ch
9
Pros:

Hervorragendes Frühstück, seh freundliches und zuvorkommendes Personal, die Lage ist auch gut und es ist sehr sauber.

Cons:

Am Pool hat es etwas wenig Liegestühle und die Zimmer sind für den Preis eher klein.

2026-06-21 via Nuitee
K
krzysztof extended_group pl
10
2026-06-21 via Nuitee
A
andreia couple pt
8
2026-06-21 via Nuitee
J
joao carlos couple br
10
2026-06-21 via Nuitee
B
Bertrand solo_traveller fr
10
Un séjour d’exception
Pros:

Le petit déjeuner est varié, excellent et copieux. Les deux piscines sont propres et agréables.

2026-06-21 via Nuitee
I
Inês couple pt
10
2026-06-21 via Nuitee
C
Charlotte solo_traveller nz
10
Pros:

Amazing hotel. Awesome roof top pool and the service was great. Very friendly and willing to help. A nice walk into town.

2026-06-20 via Nuitee
M
mareksmelkowski solo_traveller pl
10
Highly recommend
Pros:

Absolutely great hotel with all what you can imagine and need.

2026-06-20 via Nuitee
B
Ben couple gb
10
2026-06-20 via Nuitee