EPIC SANA Marquês Hotel

Hotels
SANA Hotels
9.2 (6168 reviews)
Av. Fontes Pereira de Melo, 8 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with room maintenance
Inconvenient spa hours

Categories

Cleanliness
9.18
Most reviews mention cleanliness positively, but there were some concerns about the spa and pool usage.
Service
9.65
Overwhelmingly positive sentiment regarding service, especially at the reception and bar.
Location
9.49
Many reviews highlight the great location of the hotel in the city center.
Room Quality
9.14
Rooms are generally described as comfortable, with some mention of design and finishing touches.
Amenities
8.97
While amenities like the gym and spa were praised, there were some complaints about availability.
Value for Money
8.63
Value for money is noted, but some reviews suggest that improvements could be made.
Food and Beverage
9.18
Breakfast options and dining experiences received positive feedback overall.
Overall Experience
9.35
Guests generally had a very positive experience, with notable mentions of staff helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodation and Stunning Views
Experience the epitome of luxury at EPIC SANA MARQUÊS, offering elegantly designed suites with fantastic views of Lisbon and the Tagus River. Enjoy amenities such as private bathrooms, LCD TVs, and well-being products for a truly indulgent stay.

Culinary Delights and Dining Experiences
Indulge your taste buds at the hotel's various dining options, from a buffet breakfast at The Garden to Japanese cuisine at KOJI Bar and Restaurant. Treat yourself to authentic Italian dishes at Allora Restaurant, showcasing the finest ingredients from Italy's regions.

Wellness Oasis and Event Spaces
Unwind at SAYANNA WELLNESS & SPA with exclusive treatments and facilities, or stay active at the Fitness Center. With a Congress Center featuring 18 rooms, including event halls, the hotel caters to both leisure and business travelers seamlessly. Book now for an unforgettable stay at EPIC SANA MARQUÊS.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Children aged 15 and under are not allowed in the interior swimming pool.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Property Video

Guest Reviews

9.2
Based on 6168 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.49
Room Quality: 9.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.35
S
Stephen family_with_children gb
9
Brilliant Experience with lovely team
Pros:

Excellent room with beautiful pool views. The staff were brilliant, friendly and very helpful throughout our stay. The hotel was very clean and well maintained, and the location was lovely and convenient. Overall, we had a very enjoyable stay and were impressed with the service and cleanliness.

Cons:

The upstairs pool is quite small compared to the overall size of the hotel and can feel crowded at busy times. The bar prices are also quite expensive compared with the local cost of living. Room service could be improved, as the phone is not always answered when you call, and breakfast service can be quite slow, particularly when ordering something privately rather than from the buffet. Overall, these are areas where the hotel could improve the guest experience.

2026-08-29 via Nuitee
K
Kolm couple at
8
Pros:

Sauberkeit

Cons:

Frühstück ist zum großen Teil super allerdings fehlt manches

2026-08-29 via Nuitee
E
Elijah James couple us
10
An Amazing Anniversary Stay
Pros:

This hotel exceeded our expectations in almost every way.

To begin with, the location is a short walk from train stations, which will take you to most destinations a tourist would want to see. While we didn't use them, both regular buses and hop-on/hop-off tour buses are within a few minutes' walk as well. It is a slightly further walk or train from a mall with a fairly large grocery store if you have random needs like forgetting an outlet converter or socks, or just want to try some random products.

The free-to-access steam room, dry sauna, and indoor pool were an excellent way to end long days although they closed at 9pm which was a little early. The room's tub was also great after a long day in Sintra, as a taller man, it is a treat to actually fit in a tub with ease.

The hotel was kind enough to provide champagne and chocolate-covered strawberries with an assortment of other berries on the plate as well since we informed them this was an anniversary trip.

Cons:

A small annoyance, but the maids kept removing our key card from the power slot and then taking it as well. We ended up going through 6 key cards. I will say the staff did bring additional ones to our room on request, which made this less of an issue.

2026-08-29 via Nuitee
A
Amina solo_traveller mz
10
O hotel é espectacular, volto brevemente ♥️♥️👏🏻🥰🥰
Pros:

Amei tudo, desde a localização, o staff, o pequeno-almoço, resumindo amei tudo.
O Staff sempre atencioso e muito prestativo.
Quero agradecer ao Sr. Artur pela atenção e disponibilidade.
Vai um agradecimento muito especial ao Sr. Karim Aly, que foi excepcional.

2026-08-29 via Nuitee
A
amine couple ma
9
2026-08-29 via Nuitee
L
Leonilla couple us
10
2026-08-28 via Nuitee
L
Lukáš couple cz
10
2026-08-28 via Nuitee
D
Deb couple au
9
Good location high quality hotel
Pros:

High standards, comfortable bed, had a bath and staff weee great

Cons:

I’m a coeliac and there was limited gluten free food choices. Other hotels of this standard usually have more. The breakfast buffet food was clearly labelled but despite that I was ill twice during the stay after eating food which was labelled gluten free and should have been safe.

2026-08-28 via Nuitee
H
Hady couple fr
10
Pros:

Meilleur hotel de lisbonne

Cons:

Absolument rien !!!

2026-08-28 via Nuitee
U
Uduak couple gb
10
2026-08-28 via Nuitee
S
sarah extended_group sa
8
Pros:

The location was perfect, close to everything. The housekeeping staff were amazing, and the rooms were always clean and tidy.

Cons:

After booking, the hotel informed me that we had received an upgrade and that our rooms would have a castle view and be located next to each other. Unfortunately, none of this happened.
The rooms were also quite small.

2026-08-27 via Nuitee
T
Tom extended_group de
10
2026-08-27 via Nuitee
A
Adam couple gb
10
2026-08-27 via Nuitee
A
Amelia couple au
9
Pros:

Amazing view from roof top pool which was open 24 hours. Welcome chocolates and bottle of port wine were a lovely touch.

2026-08-27 via Nuitee
D
Da costa Martins couple no
10
2026-08-27 via Nuitee
A
Albaret couple fr
9
2026-08-27 via Nuitee
G
Giuseppe couple lu
10
👍
Pros:

Super établissement avec une localisation idéal

Cons:

RAS

2026-08-27 via Nuitee
T
Tarik couple ma
9
2026-08-27 via Nuitee
M
Mayara family_with_children mz
9
2026-08-26 via Nuitee
E
Emmanuel solo_traveller gb
10
2026-08-26 via Nuitee