EPIC SANA Marquês Hotel

Hotels
SANA Hotels
9.2 (5919 reviews)
Av. Fontes Pereira de Melo, 8 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with room maintenance
Inconvenient spa hours

Categories

Cleanliness
9.18
Most reviews mention cleanliness positively, but there were some concerns about the spa and pool usage.
Service
9.65
Overwhelmingly positive sentiment regarding service, especially at the reception and bar.
Location
9.49
Many reviews highlight the great location of the hotel in the city center.
Room Quality
9.14
Rooms are generally described as comfortable, with some mention of design and finishing touches.
Amenities
8.97
While amenities like the gym and spa were praised, there were some complaints about availability.
Value for Money
8.63
Value for money is noted, but some reviews suggest that improvements could be made.
Food and Beverage
9.18
Breakfast options and dining experiences received positive feedback overall.
Overall Experience
9.35
Guests generally had a very positive experience, with notable mentions of staff helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodation and Stunning Views
Experience the epitome of luxury at EPIC SANA MARQUÊS, offering elegantly designed suites with fantastic views of Lisbon and the Tagus River. Enjoy amenities such as private bathrooms, LCD TVs, and well-being products for a truly indulgent stay.

Culinary Delights and Dining Experiences
Indulge your taste buds at the hotel's various dining options, from a buffet breakfast at The Garden to Japanese cuisine at KOJI Bar and Restaurant. Treat yourself to authentic Italian dishes at Allora Restaurant, showcasing the finest ingredients from Italy's regions.

Wellness Oasis and Event Spaces
Unwind at SAYANNA WELLNESS & SPA with exclusive treatments and facilities, or stay active at the Fitness Center. With a Congress Center featuring 18 rooms, including event halls, the hotel caters to both leisure and business travelers seamlessly. Book now for an unforgettable stay at EPIC SANA MARQUÊS.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Children aged 15 and under are not allowed in the interior swimming pool.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5919 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.49
Room Quality: 9.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.35
M
Majd couple il
10
2026-07-25 via Nuitee
F
Florian couple fr
10
2026-07-25 via Nuitee
R
Ralph couple gb
9
Beautiful Hotel fantastic staff and perfect to start your exploring of Lisbon
Pros:

the only issue was the lift system was quite complicated

Cons:

Staff were great location live music bars

2026-07-25 via Nuitee
Z
Zaher couple lb
10
Pros:

Excellent hotel

2026-07-25 via Nuitee
A
Azra couple ae
10
Highly recommend
Pros:

The hotel is located in an excellent location. The beds are super comfortable, great room service and super clean too. The staff are helpful and really friendly!

2026-07-25 via Nuitee
M
Maria solo_traveller us
10
Wonderful hotel, great location
Pros:

The property is excellently located, at walking distance to many central points and to the historic center, and just a few meters from Avenida de Liberdade. Our rooms were spacious, comfortable, and clean. The bathrooms are very nice and clean, with great shower head. The beds and pillows are very comfortable. The Italian restaurant Allora is excellent and delicious! The attention of the staff was superb, especially Carolina. She helped us make reservations at restaurants and also planned a last minute tour for us to Sintra. We really appreciated her help and efficiency. We highly recommend this hotel.

Cons:

The two elevators are very slow.

2026-07-24 via Nuitee
D
Da Costa extended_group sn
9
Top
Pros:

J’ai aimé la disponibilité du personnel. Très sympa. Avec plus ou moins de distance mais je suppose que c’est dû au standing de l’hôtel. Le buffet du restaurant est excellent et très copieux. Les chambres sont spacieuses. L’hôtel est bien insonorisé.

Cons:

L’eau du spa est trop chlorée. Ça pique.
Il y avait des fois du personnel plus ou moins désagréable mais c’était avec une femme.

2026-07-23 via Nuitee
D
Domingos couple fr
5
Déçu pour un second séjour.
Pros:

C’est mon deuxième passage dans cet hôtel, le premier séjour était top.
Le second complètement l’inverse.
Hormis la localisation, je suis très déçu.

Cons:

Pour un 5 étoiles, le service et la qualité n’y sont pas !
Robinetterie bouchée, un seul verre dans la salle de bain, cheveux présents sur le lit, service de chambre minimum. Réception non conciliant Bref, je n’y retournerai plus malheureusement.

2026-07-23 via Nuitee
F
Franck family_with_children ma
10
Magnifique
Pros:

Au top

Cons:

Rien

2026-07-23 via Nuitee
T
TCzarnik couple pl
10
Nice place to stay in Lisbon.
Pros:

Superb hotel, friendly people, fantastic breakfast, very comfortable and clean rooms. Nice pool on the top with a nice Lisbon view. Highly recommended place to stay. I will choose this hotel again.

Cons:

nothing

2026-07-23 via Nuitee
N
Niamh couple gb
8
2026-07-22 via Nuitee
M
MYKOLA couple cz
9
Střešní bazén na fotce vypadá o hodně vetší než ve skutečnosti. cca: 7x3m hloubka 1,3m
Pros:

Lokalita. snídaně, servis, ukliď vše bylo výborně.

2026-07-22 via Nuitee
S
sévrine couple be
8
tres bon rapport qualité prix
Pros:

Le petit dej est incroyable

2026-07-22 via Nuitee
S
Simoni couple br
10
Tudo perfeito!
Pros:

Tudo no hotel é de extrema qualidade! O receptivo no quarto foi um super diferencial!

Cons:

Tudo perfeito!

2026-07-22 via Nuitee
E
Emami couple ng
10
Pros:

I stayed in the premium suite on the 11th floor
The view was breathtaking
The room was clean and interior decor was superb and very comfortable
The hotel is located at the heart of the city and easily accessible

2026-07-22 via Nuitee
H
Helen family_with_children gb
10
High quality hotel with friendly helpful staff. Would definitely recommend.
Pros:

Excellent choice of breakfast, we stayed for several days and could have had a completely different option every morning. The breakfast staff were exceptional. The Italian restaurant in the hotel was also excellent. We enjoyed both the rooftop and spa pool. Location wise, if you want to be in the centre of Lisbon, this hotel is probably about a 10/15 metro journey away. We were happy to be a little out from the centre, so this was no problem for us. Would highly recommend.

Cons:

N/a

2026-07-22 via Nuitee
F
Felix solo_traveller ca
9
2026-07-22 via Nuitee
S
Susana couple ch
10
2026-07-21 via Nuitee
R
Rofino solo_traveller mz
7
2026-07-21 via Nuitee
R
Rofino solo_traveller mz
7
2026-07-21 via Nuitee