Hôtel des Coutellier

Hotels
9.6 (700 reviews)
253, rue St-Paul , Quebec City , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

9.6
Based on 700 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
T
T9959JYdebbiet Couples
8
Lovely hotel over LOUD bar
Pros:

Lovely hotel with sweet breakfast experience. Our room, 202, sadly was directly above the neighborhood bar and the outdoor crowd kept us awake until 3am each evening.

2026-08-29 via Tripadvisor
K
K3714LWkatherinel Couples Boston, Massachusetts
10
Perfect Stay
Pros:

This hotel was in the best location, close to all the attractions. The staff were so helpful and able to answer all our questions. We loved the continental breakfast brought to our door each morning. The room was bright and comfortable. We will stay again next time in Quebec City.

2026-08-24 via Tripadvisor
D
Deruluc Family Vence, French Riviera - Cote d'Azur, Provence-Alpes-Cote d'Azur
10
Lovely hotel very close to old Quebec center
Pros:

very friendly welcome. Rooms were very comfortable with breakfast delivered to the door. Parking available upon request. Front desk clercs were lovely and very helpful for any information you may need. Highly recommend this hotel.

2026-08-24 via Tripadvisor
D
Dario couple us
9
Friendly staff, walking location to old town points, nice breakfast delivered to room each morning.
Pros:

Friendly staff, walking location to old town points, nice breakfast delivered to room each morning. We used fitness center as well. Parking across street.

2026-08-23 via Nuitee
N
Nathalie couple ca
10
Super
Pros:

Ns avons adorés

Cons:

L’endroit et très
Propre

2026-08-22 via Nuitee
P
peterwH6011PD Couples
10
One night in Quebec
Pros:

Clean room with good selection of amenities. Staff helpful. Free continental breakfast was a bit limited in choice.

2026-08-21 via Tripadvisor
E
Emilie solo_traveller fr
10
Pros:

Personnel très gentil
Emplacement idéal pour visiter la ville
Très propre et confortable.

2026-08-21 via Nuitee
W
Weise family_with_children de
9
Pros:

Die Hotelzimmer waren niedlich eingerichtet. Parken war zwar kostenpflichtig, aber gegenüber super gelöst. Zum Auspacken konnte man direkt vor den Eingang fahren. Wir würden es wieder buchen.

2026-08-21 via Nuitee
F
Fernando family_with_children ca
9
2026-08-20 via Nuitee
X
Xuan family_with_children ca
9
Nice and will stay here if revisit
Pros:

Location, breakfast, amenities

Cons:

Sound proofing is a bit tricky

2026-08-20 via Nuitee
S
serena family_with_children it
8
Pros:

Posizione top e comodo parcheggio. Presenza della palestra piccola ma pulita

Cons:

Eravamo in 3. Fare colazione in camera risultava un po’ soffocante

2026-08-19 via Nuitee
C
Costenaro couple br
9
Mona sentimos na França e tudo estava perfeito!
Pros:

Atendimento e quarto super cheirosos e espaçosos! Adoramos tudo

Cons:

Nada

2026-08-18 via Nuitee
H
Hanne extended_group no
7
2026-08-16 via Nuitee
J
Julien family_with_children fr
8
Au top
Pros:

Tout

2026-08-16 via Nuitee
H
Helene family_with_children fr
5
Déçue du rapport qualité /prix
Pros:

L’emplacement est très bien.

Cons:

L’accueil du personnel reste à désirer.

2026-08-10 via Nuitee
L
Ludivine family_with_children fr
9
Pros:

Hotel sympathique à 10-15 mn à pieds des lieux d'intérêt. Petit-déjeuner en chambre agréable mais surtout un accueil chaleureux et aimable du personnel et surtout de Jean-Sébastien qui a pris le temps de nous donner plein d'indications pour la suite de notre voyage.

2026-08-09 via Nuitee
8
871joannac Family
8
Lovely small hotel
Pros:

Lovely management of this small hotel well situated in downtown Quebec City. Very friendly people, . Good bike rental nearby. Bike path is right there. 10 minute walk from train station. Croissants and coffee for breakfast and other restaurants nearby.

2026-08-06 via Tripadvisor
E
Esther couple es
8
Desayuno diferente pero muy correcto
Pros:

Localización y limpieza

Cons:

La manera de ofrecer el desayuno (en una bolsa isotérmica a las 7:00am en la puerta de la habitación), me esperaba buffet pero al final desayunamos bien.

2026-08-06 via Nuitee
J
Jan solo_traveller au
10
2026-08-06 via Nuitee
C
Christine solo_traveller fr
10
Pros:

Bon emplacement en bas du vieux quebec et très bel hôtel

2026-08-04 via Nuitee