Hôtel des Coutellier

Hotels
9.6 (543 reviews)
253, rue St-Paul , Quebec City , ca

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 543 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
B
Bianca couple ca
6
Pros:

Belle chambre
Bon petit déjeuner

Cons:

Bruyant (chambre 202)
Oreiller très mou

2026-03-06 via Nuitee
M
Meander21115277682 Family
8
Great!
Pros:

Cozy atmosphere. Liked the smaller size vs a bigger hotel. Staff were very friendly and willing to help answer any and all questions. Appreciated the lovely fresh pastries delivered to the door each morning. My only suggestion to the hotel would be to add some protein to the breakfast ( an egg or deli meats). I’m a breakfast person and found too much bread for me personally.,

2026-03-05 via Tripadvisor
4
458edricg Couples
10
A birthday to remember
Pros:

We stayed at Hôtel des Coutelliers for my birthday, and it turned into one of the most unforgettable celebrations with my husband. The bed was incredibly comfortable, and the room felt cozy and welcoming from the moment we arrived. My hubby surprised me with 36 roses and balloons, and thanks to the manager and the wonderful staff, everything was beautifully arranged. It was such a touching moment.

The kindness didn’t stop there. During checkout, the manager even sang Happy Birthday to me, which made me feel genuinely celebrated. The breakfast was another highlight. It’s included with the stay, and we loved the thoughtful presentation: a lunch bag left right outside the door so you can enjoy breakfast in the comfort of your room. And if you’re still hungry, you can simply ask the reception for more food or coffee. It felt generous and homey.

The location is excellent, and parking is conveniently right in front of the property for 18 CAD a day with in and out access. The service throughout our stay was warm, attentive, and sincere.

Another bonus is the direct passage to Légende, the Michelin‑starred restaurant where we had my birthday dinner. It was the best way to end the night.

Thank you, Hôtel des Coutelliers, for making my birthday so special. It’s a stay I’ll always remember.

2026-03-05 via Tripadvisor
S
Stéphanie family_with_children ca
8
Beau séjour
Pros:

J’étais seule avec mes deux ados et on a été bien accueilli, on était bien et je me suis sentie en sécurité. Lits très confortables et la chambre était très propre (pour moi c’est essentiel). L’hôtel est bien situé dans le Vieux-Québec.

2026-03-05 via Nuitee
E
Edric Cartagena couple ca
10
My birthday get away ! Was memorable
Pros:

The location , comfort , cleanliness and the breakfast and also the evening tea and fruits that’s included . The parking is just in front of the property .

Cons:

Nothing .

2026-03-05 via Nuitee
G
Guy family_with_children ca
9
Pros:

.

2026-03-03 via Nuitee
J
Jeremy couple ca
10
2026-03-01 via Nuitee
N
nathaliekE6217OE Business
10
Excellent hotel
Pros:

Excellent room. Lot of space and confort. Very cosy. Excellent breakfast.
Love it.

2026-02-25 via Tripadvisor
N
Natasha Lebeau couple ca
9
2026-02-24 via Nuitee
L
Lyne couple ca
9
Merveilleux et à refaire.
Pros:

Emplacement super! tout se fait à pied!
Service remarquable, petit déjeuner extra en qualité et en quantitié.

Cons:

Un petit coup de balayeuse dans les aires publiques auraient été nécessaire.

2026-02-23 via Nuitee
F
foodgreat-friendlyno Family Lloydminster, Alberta
10
Amazing Boutique Hotel in Old Quebec!!
Pros:

Amazing hotel! The location is perfect and the proximity to Old Quebec is ideal! The staff are friendly and welcoming and the hotel is quiet, clean and comfortable!!

Thank you!!

2026-02-22 via Tripadvisor
S
stevebP2797CC Family
10
A great experience, looking forward to returning
Pros:

Our experience was excellent. Staff very helpful and friendly. Room was clean, nicely designed. Excellent breakfast.
The quaint atmosphere was very engaging as was our entire stay in Quebec City

2026-02-18 via Tripadvisor
E
Explorer24203563159 Couples
10
Winter Carnival
Pros:

What a wonderful experience we had attending the Winter Carnival. Music , ice sculptures, maple syrup and live music. The French culture is amazing.

2026-02-15 via Tripadvisor
P
Pritta family_with_children ca
7
2026-02-14 via Nuitee
G
Grégory couple fr
10
Hôtel de charme parfait à Québec
Pros:

Accueil impeccable et équipement parfait

2026-02-13 via Nuitee
M
Magali family_with_children ch
8
2026-02-10 via Nuitee
C
Chantal couple ca
9
2026-02-08 via Nuitee
M
Maud couple be
8
2026-01-31 via Nuitee
C
Chantal solo_traveller ca
8
2026-01-31 via Nuitee
E
ELAINE family_with_children ca
9
Pros:

La proximité des endroits à visiter. Le déjeuner à la chambre est très bon. On y a toujours des collations/thé/café à porter de main à l'accueil. Stationnement en face. Lit très confortable.

Cons:

Le seul bémol est qu'il faut descendre pour se procurer du thé. Il n'y a pas de bouilloire la chambre.

2026-01-26 via Nuitee