Hôtel des Coutellier

Hotels
9.6 (700 reviews)
253, rue St-Paul , Quebec City , CA
+1 888-523-9696

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

9.6
Based on 700 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
R
Renaud • family_with_children • be
7
Excellente localisation mais il manque un peu de conforts
Pros:

La localisation
La gentillesse du personnel

Cons:

Un problème de climatisation
26 degré la première nuit
23,5 la deuxième
Petit déjeuner servi en chambre très très très basique

2026-10-30 • via Nuitee
C
Carole • family_with_children • fr
9
2026-10-30 • via Nuitee
C
Carole • extended_group • ch
9
2026-10-21 • via Nuitee
E
Edouard • family_with_children • ch
8
2026-10-18 • via Nuitee
J
Joseph • couple • us
9
It was a very good choice.
Pros:

Complimentary breakfast
Helpful staff
Amenities such as umbrella and hair dryer

2026-10-17 • via Nuitee
Y
Yuliya • solo_traveller • ca
8
Pros:

Le personnel est très gentil, en fait j'ai rencontré juste la personne à la réception, le jeune homme était serviable et gentil. La proximité du centre est appréciée.

Cons:

En général, la chambre était propre, par contre la section entourant la télévision, les tablettes avec l'alcool n'ont pas été néttoyés depuis quelque temps, on voyait les traces sur la couche de poussière.

2026-10-15 • via Nuitee
M
Mecasagrande • solo_traveller • br
10
Pros:

Ótimas acomodações, boa localização.

Cons:

Falta acessibilidade, na recepção tem uma escada e nao existe opção de elevador.

2026-10-14 • via Nuitee
V
Victours • family_with_children • gb
10
Pros:

Excellent hotel in an ideal location to explore the old town. Staff were very helpful. The bedroom was very good with a beautifully comfortable bed. The added bonus was the breakfast, brought to your room every morning.

2026-10-13 • via Nuitee
H
Hilde • couple • us
10
2026-10-11 • via Nuitee
S
SUSAN • family_with_children • us
10
Pros:

Loved having the breakfast service in the room

2026-10-09 • via Nuitee
A
Adi • solo_traveller • il
9
Pros:

Thre room well furnished and the reception very friendly.

Cons:

A very poor Breakfast a cooler bag is brought to the room. I think if they did not offer breakfast they would be better off.

2026-09-19 • via Nuitee
B
Björn • solo_traveller • de
9
Eine Empfehlung für die Besichtigung von Ville de Quebec.
Pros:

Hotel in historischem Haus am Rande der Altstadt. Parkplatz gegen Gebühr auf der anderen Straßenseite..
Zimmer und Bad groß genug. Wir haben gut geschlafen. Es gibt keinen Frühstücksraum. Das Frühstück wird zum Zimmer gebracht. Kaffee kann man im Zimmer zubereiten. Tee kann am Empfang zubereitet werden.
Vom Hotel aus, kann die Stadt fußläufig besichtigt werden. Super Lage!
Freundliche Mitarbeiter an der Rezeption.

2026-09-17 • via Nuitee
M
Mickey • couple • us
10
We will return
Pros:

Quality

Cons:

Nothing

2026-09-08 • via Nuitee
M
Marcia • couple • us
10
Lovely place, staff was beyond helpful.
Pros:

breakfast delivered to door every morning. croissants were wonderful! espresso pods available for the room which was perfect! staff was incredible and sooo helpful.

Cons:

Loved that there was a little gym, although equipment was a little old. couldn't get the eliptical machine to work, but the rower was fine!

2026-09-07 • via Nuitee
J
Julia • couple • us
10
Wonderful staff, comfortable rooms and beds, clean and cozy
Pros:

Just outside Old Town, away from the crowds, but easily walkable to sites

2026-09-04 • via Nuitee
W
Werner • couple • de
9
Wir haben uns sehr wohl gefühlt, würden jeder Zeit wiederkommen und werden das Haus auf alle Fälle w
Pros:

Die Form war gewöhnungsbedürtig, aber sehr gut … insbesondere das Gebäck war ausgezeichnet.
Da wir Teetrinker sind, war es kein Problem einen Heißwasserkocher und verschiedene Teesorten zu bekommen.

Cons:

Am vorletzten Morgen waren wir etwas irritiert über die die Anfrage, ob wir überhaupt Roomservice benötigen, da wir zum Zeitpunkt der Anfrage noch nicht aufbruchbereit waren.
Wir hatten leider auch den Eindruck, dass man uns das verübelte, da z.B. das benutzte Handtuch nicht gewechselt war und es auch keine Lotion gab. Aber vielleicht täuschte ja dieser Eindruck 🙃.

2026-09-03 • via Nuitee
A
Andrea • family_with_children • it
10
Boutique hotel perfetto per visitare Quebec. Curato e accogliente.
Pros:

Hotel boutique molto curato. Disponibile e professionale il personale. Grande stanza (suite), pulita e luminosa. Posizione centrale della struttura. Piccola colazione, ma di qualità

Cons:

Nulla da segnalare

2026-09-02 • via Nuitee
A
Andrea • family_with_children • it
10
Boutique hotel contemporaneo e raffinato. Posizione centrale. Stanze piacevoli e pulite. Personale molto amichevole
Pros:

Boutique hotel accogliente e curato. Arredo ricercato. Stanze pulite e spaziose. Ampi bagni.

Cons:

Nulla da segnalare

2026-09-02 • via Nuitee
T
T9959JYdebbiet • Couples
8
Lovely hotel over LOUD bar
Pros:

Lovely hotel with sweet breakfast experience. Our room, 202, sadly was directly above the neighborhood bar and the outdoor crowd kept us awake until 3am each evening.

2026-08-29 • via Tripadvisor
K
K3714LWkatherinel • Couples • Boston, Massachusetts
10
Perfect Stay
Pros:

This hotel was in the best location, close to all the attractions. The staff were so helpful and able to answer all our questions. We loved the continental breakfast brought to our door each morning. The room was bright and comfortable. We will stay again next time in Quebec City.

2026-08-24 • via Tripadvisor