Hôtel des Coutellier

Hotels
9.6 (565 reviews)
253, rue St-Paul , Quebec City , ca

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 565 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
D
david • extended_group • fr
8
2026-03-28 • via Nuitee
K
Kennedy • couple • us
10
We recommend it highly for charm, location in the Old Port, parking, and value.
Pros:

Our room was carefully set up with everything we needed including even pretty espresso china for use with the machine. Breakfast is delivered and left on a hook by 7 am and it was delicious- excellent croissant and banana bread with cheese, yogurt, and juice. Everything perfectly clean and no noise at all.

Cons:

There isn’t a lot of space for storing coats, boots, and all the winter gear.

2026-03-28 • via Nuitee
P
PEDRO • couple • ca
9
2026-03-25 • via Nuitee
J
Jaihyung • family_with_children • ca
8
2026-03-21 • via Nuitee
M
Magdalena • family_with_children • ca
10
Our kids slept well, ate breakfast. Husband enjoyed walks around Old Town twice a day.
Pros:

Parking inexpensive, great breakfast, walking distance to Old Town sites, friendly receptionists, free apples and bananas, hot tea and coffee in the lobby.

2026-03-19 • via Nuitee
R
Roxanne • family_with_children • ca
10
Pros:

Had a fabulous stay in this cosy, well appointed hotel. Will definitely recommend.

2026-03-19 • via Nuitee
W
william salmon-lefranc • solo_traveller • ca
7
Pros:

Close to train station, clean

Cons:

Small room, uninterested staff, sealed windows.

2026-03-18 • via Nuitee
D
Diane • family_with_children • ca
5
Je n'y retournerai pas.
Cons:

Trop cher pour ce que c'est. Le site disait une chambre au niveau supérieur pour la vue, ce qui n'a pas été le cas. Nous sommes arrivés à 16h pour repartir le lendemain matin, on nous a facturés 2 jours de parking. Le petit déjeuner était passable.

2026-03-16 • via Nuitee
G
Geneviève • couple • ca
8
Pros:

Emplacement, déjeuner, accueil.

2026-03-14 • via Nuitee
N
Nathalie • couple • ca
10
2026-03-13 • via Nuitee
M
Michel • solo_traveller • ca
10
Belle découverte à répéter!!
Pros:

Situation géographique idéal pour les personnes qui voyage. ( Gare de VIA Rail et Autobus ) à quelques mètres de l’hôtel.
C’est un tout petit hôtel SUPER bien tenue avec un personnel accueillant et dévoué.
Ma chambre n’avait rien à envier au grande chaîne d’hôtel 5 étoiles.
Super comfortable et tranquille.

Cons:

Rien

2026-03-12 • via Nuitee
S
sibelle • family_with_children • ca
9
2026-03-12 • via Nuitee
A
Alexandre • family_with_children • fr
9
Pros:

Etablissement décoré avec goût et une certaine idée du luxe : magnifique.
J'ai bien aimé aussi le concept du petit déjeuner apporté dans la chambre, avec des produits de qualité, mais un choix du coup limité

2026-03-11 • via Nuitee
J
jean-noel • family_with_children • fr
10
2026-03-10 • via Nuitee
C
christophe • solo_traveller • fr
10
2026-03-09 • via Nuitee
C
Cavrot • extended_group • fr
10
2026-03-09 • via Nuitee
J
Jo • couple • gb
8
2026-03-09 • via Nuitee
D
Dominique • couple • ca
10
2026-03-09 • via Nuitee
B
Bianca • couple • ca
6
Pros:

Belle chambre
Bon petit déjeuner

Cons:

Bruyant (chambre 202)
Oreiller très mou

2026-03-06 • via Nuitee
M
Meander21115277682 • Family
8
Great!
Pros:

Cozy atmosphere. Liked the smaller size vs a bigger hotel. Staff were very friendly and willing to help answer any and all questions. Appreciated the lovely fresh pastries delivered to the door each morning. My only suggestion to the hotel would be to add some protein to the breakfast ( an egg or deli meats). I’m a breakfast person and found too much bread for me personally.,

2026-03-05 • via Tripadvisor