The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
G
Garbocz • solo_traveller • fr
10
Super Hotel
Pros:

Super hotel, przemiły pomocny personel, pyszne śniadania. Spędziliśmy w tym hotelu cudowny czas, była to nasza 30 rocznica ślubu. Dziękujemy hotelowi za przygotowanie dla nas niespodzianki z tej okazji. Przepiękny widok z okna na most TheTower Bridge. Okolica spokojna, wszystko co potrzebne w pobliżu. Polecam. Kolejny pobyt w Londynie tylko w tym hotelu.

Cons:

Wszystko było ok

2026-05-16 • via Nuitee
Y
Yasin • solo_traveller • gb
10
2026-05-16 • via Nuitee
F
Finola Pickwell • solo_traveller • gb
8
Clean, reasonably priced, but tired
Pros:

It was clean and the staff were pleasant. It was close to the Tower and great for the eateries around St. Katherine's Dock

Cons:

The emails and reception staff trying to get me to upgrade my room. The furniture and bathroom were clean but very tired, drawers didn't open smoothly, both the bath panel a door bottom were beginning to to away and swell with water damage and the grouting around the shower was yellowing with soap, dead skin and age.
The attitude of the waiter in the VU bar was completely different towards my friend and I in our late 50's to that of a younger group of females and the plastic flowers around the window reduced the view. We left before ordering.

2026-05-16 • via Nuitee
P
Pamela • solo_traveller • us
8
Great view
Pros:

Great location

Cons:

Cost, food, only one towel in the bathroom

2026-05-16 • via Nuitee
H
Harald • couple • de
4
2026-05-16 • via Nuitee
A
Andrika • solo_traveller • ee
7
Hotell ootab renoveerimist.
Pros:

Asukoht oli hea, personal sõbralik. Restoran ja esimene korrus olid renoveeritud ja ilusad võrreldes ülejäänud hotelliga. Vaikne ja rahulik, väline müra sisse eriti ei kostunud.

Cons:

Hotell on pisut väsinud (vaip kulunud, põrandplaatidel tugevad täkked). Aknad liiga väikesed, valgust vähe. Ainult Inglismaa pistikud, usb-ga laadida telefoni ei saa.

2026-05-16 • via Nuitee
J
José • solo_traveller • be
7
2026-05-16 • via Nuitee
G
Guy • couple • be
9
Toplocatie
Pros:

Uitzicht, locatie, bediening…

Cons:

Meubilair is aan upgrade toe

2026-05-16 • via Nuitee
D
darren • solo_traveller • gb
5
Pros:

Location

Cons:

Bed was tired, got pictures

2026-05-16 • via Nuitee
A
Angela • couple • gb
7
Enjoyable
Pros:

Location was fabulous

Cons:

Nothing

2026-05-16 • via Nuitee
S
Sylke • solo_traveller • de
8
Pros:

Alles

Cons:

Wurden Reparaturarbeiten im Foyer, war sehr laut

2026-05-16 • via Nuitee
J
Janice • solo_traveller • gb
9
Pros:

Comfortable and plenty of room. Ideal location

Cons:

Work going on that was loud early am. 1 morning just throwing stuff into an empty skip so was very loud. I did complain and they kindly offered a free breakfast. We will visit again definitely. But when the works finished

2026-05-16 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-05-16 • via Nuitee
R
Rachael • solo_traveller • au
7
Pros:

Location was good, bed was comfortable

Cons:

Shower was terrible, no mini bar or small fridge

2026-05-16 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Pros:

Lovely hotel but could do with being brought into 21st century
No USB ports
Room was discombobulated ie only 1 side tables & light above bed

Cons:

See above

2026-05-16 • via Nuitee
H
H • solo_traveller • jp
10
Wonderful hotel!
Pros:

The view with big window from the Tower Bridge was amazing!

Cons:

If the room had a fridge, it would be more useful.

2026-05-16 • via Nuitee
C
camilla • family_with_children • it
6
Pros:

Posizione/ vista

Cons:

Camera

2026-05-16 • via Nuitee
I
Ian • solo_traveller • gb
9
Excellent place to stay easy access to tube Stn and other facilities.
Pros:

Excellent location. Good value for money. Great view from room.

Cons:

Bathroom fitting and fixtures beginning to look tired.

2026-05-16 • via Nuitee
V
Victoria • couple • gb
2
Loved the location
Pros:

Location

Cons:

No Radiators in the room ,and black marks on room walls ,Tv was not working

2026-05-16 • via Nuitee
Y
Yasin • solo_traveller • gb
10
2026-05-16 • via Nuitee