The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
L
Lindsey • family_with_children • us
5
Pros:

That is was close to the Tower of London

Cons:

I needed face clothes and it took hours for housekeeping to bring them, the room needed a fresh coat of paint, there where stains on the carpet and there were no drawers to put clothes in just a wardrobe to have certain items of clothing to hang I asked for a few more hangers and was told that was not possible, if you pay $1,600 to stay in a hotel the least you can do it make sure there is storage for clothes or more hangers if the guest requests a few more.

2026-03-08 • via Nuitee
M
Maxine • solo_traveller • gb
8
Pros:

Everything was good just bathroom.

Cons:

Bathroom to small only need shower in there. Bath to high to get in and out of.

2026-03-07 • via Nuitee
R
RAMIRO • family_with_children • es
8
Buena ubicación para moverse con buenas vistas al punte.
Pros:

La ubicación y su desayuno completo.

2026-03-07 • via Nuitee
N
Natalie • family_with_children • gb
9
Pros:

The view from the room was exceptional!!!
Concierge staff couldn't do enough.
Having an on-site Starbucks was a bonus.

Cons:

Nothing to complain about.

2026-03-07 • via Nuitee
S
Salar • solo_traveller • ch
7
2026-03-07 • via Nuitee
V
Victoria • solo_traveller • gb
9
Authentic, period hotel in superb location
Pros:

Whilst it is an old hotel, with many original features it is clean and functional. It could do with a refresh/wood care, but I liked the period look and authentic feel.

Cons:

Nothing it was great

2026-03-07 • via Nuitee
M
Markchamver • family_with_children • nl
7
Pros:

Locatie

Cons:

Veel schimmel op de kitranden in de badkamer

2026-03-07 • via Nuitee
M
mark • couple • ie
7
Old hotel in great location
Pros:

Location ..
Tube not too far away ..

Cons:

It’s an old hotel ..
Signs of wear very visible.
A kettle in every room in 2026 must be a very basic requirement. We had no kettle

2026-03-07 • via Nuitee
J
James • couple • gb
9
2026-03-07 • via Nuitee
R
Ramette • couple • us
7
2026-03-07 • via Nuitee
D
Dawn marie • family_with_children • gb
10
Over night stay
Pros:

This is one of the best hotels we have stayed in. Loved everything about it.

2026-03-07 • via Nuitee
P
Palma D'Onofrio • family_with_children • it
9
Ottima scelta
Pros:

La posizione, la cortesia del personale

2026-03-07 • via Nuitee
M
Massimo • couple • ch
8
2026-03-07 • via Nuitee
M
Michael • couple • gb
8
2026-03-07 • via Nuitee
V
Van Tornhaut • extended_group • be
5
Leuk hotel maar niet proper.
Pros:

Vriendelijk personeel en goede service.

Cons:

Er was schimmel in de kamer en de badkamer was onhygiënisch.

2026-03-07 • via Nuitee
S
Steven • couple • gb
10
2026-03-07 • via Nuitee
R
Richard • couple • gb
7
2026-03-07 • via Nuitee
X
Xiaojie • solo_traveller • nl
8
2026-03-07 • via Nuitee
M
Mireille • family_with_children • ch
10
2026-03-07 • via Nuitee
R
Rob • family_with_children • gb
9
2026-03-07 • via Nuitee