The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
B
Barbara • family_with_children • ch
8
Gutes Hotel an zentraler Lage
Pros:

Tolle Lage zwischen Tower Bridge und Tower of London. Sehr gut mit der UBahn erreichbar

Cons:

Das Zimmer ist schon etwas in die Jahre gekommen - der Schrank mit Safe, Bügelbrett und Heizofen ausgefüllt

2026-04-18 • via Nuitee
J
Julie • solo_traveller • gb
9
Great stay good location good was lovely good breakfast variety
Pros:

So near attractions , very clean staff lovely

Cons:

Clean staff friendly

2026-04-18 • via Nuitee
L
Louise • solo_traveller • gb
8
Pros:

The view was amazing

Cons:

Price of drinks at the hotel bar.

2026-04-18 • via Nuitee
M
Mark • extended_group • nl
9
2026-04-18 • via Nuitee
J
Jean-Luc • family_with_children • ch
7
2026-04-18 • via Nuitee
R
Rousseau • solo_traveller • fr
9
Pros:

Vue exceptionnelle, chambre spatieuse, emplacement.

2026-04-18 • via Nuitee
H
Herbert • solo_traveller • nl
5
Less enthusiastic than I was on earlier stays.
Pros:

On the Thames. Normally I like the rooms, bit outdated but one can open the windows, clean and space, etc.

Cons:

This time the mattress was old and bad for my back.

2026-04-18 • via Nuitee
V
Virginie • couple • ch
1
À éviter absolument , inconfortable, vieillissant au possible , ne vous faites pas avoir par la vue
Pros:

Honnêtement que la vue

Cons:

Le service est nullissime , j’appelle la veille pour prévenir de l’heure d’arrivée tardive … au final délocalisée à plus de 25 min de voiture sans explications

2026-04-18 • via Nuitee
O
OTMAZ • family_with_children • il
8
2026-04-18 • via Nuitee
L
Luciane Schwengber • couple • br
10
um dos melhores hoteis que ja nos hospedamos
Pros:

ficamos de frente pra tower Brige e o cafe da manha era excelente.

Cons:

gostamos de absolutamente tudo inclusive o atendente foi super gentil e no deu um up grade de quarto com esta vista maravilhosa, com certeza voltariamos a nos hospedar ai

2026-04-18 • via Nuitee
L
Libong • family_with_children • ch
8
Magnifique séjour. J'y retournerais
Pros:

Très bel hôtel avec un service soigné. L'hôtel est très bien placé avec le métro à environ 10 mn à pied.
Nous avons beaucoup apprécie la vue de la chambre qui donnait sur le tower bridge.

Cons:

bruit des travaux de rénovation de l'hôtel. Heureusement nous n'étions pas trop impactées au 9ème étage.

2026-04-17 • via Nuitee
S
Sharyn • couple • gb
8
Pros:

Great location and brilliant bedroom veiw

2026-04-17 • via Nuitee
S
Siobhan • family_with_children • gb
10
Excellent would highly recommend and staff again
Pros:

The hotel was in such an ideal location for us and had an amazing view of the bridge. Really easy to find from Towerhill underground.
Staff where really lovely and very helpful

Cons:

Again staff were really nice and helpful.
The view was amazing. The room was super clean and the bed was so comfy.

2026-04-17 • via Nuitee
A
andrew • family_with_children • gb
6
2026-04-17 • via Nuitee
I
ISAAC • family_with_children • gb
7
Great hotel in fantastic location just eat elsewhere
Pros:

Location,room and view were perfect

Cons:

The room service/ food was overpriced and very poor quality

2026-04-17 • via Nuitee
M
Mandy • family_with_children • gb
10
Pros:

Excellent location, the best view from our room, friendly staff who made us feel very welcome.

Cons:

The bath could have been cleaner

2026-04-17 • via Nuitee
M
Matt • couple • gb
10
Pros:

The view was beautiful. Lovely hotel, easy to get too once you knew how to get there. didn’t get an opportunity to try breakfast

2026-04-17 • via Nuitee
M
Martin • couple • gb
10
Pros:

Perfect hotel, perfect location.

2026-04-17 • via Nuitee
• family_with_children • pl
9
2026-04-17 • via Nuitee
P
Philip • family_with_children • gb
4
Nice hotel, great location but be aware that not all rooms are modern as some are stuck in the 70s!
Pros:

Eventually we were given a room which looked over the river. A lovely view of London which is what I initially thought we were booking.

Cons:

After requesting rooms close to each other as the family was split into 2 rooms, the staff put us on different floors. My has a lovely modern room over looking Tower Bridge. While me and my son were sent to an upper floor into what can only be described as a 1970s prison cell.

Tiny windows, 70s decor, damage to the building fabric, mouldy shower screen, small high level prison windows with no view and blocking natural light - see photos. After complaining the staff said the hotel was fully booked. I then told them to cancel the room and I’ll go else where. Amazingly the staff suddenly found another room on a lower floor which was lovely and modern.

If we had been given this room in the beginning it would have been 4 stars. Unfortunately the situation we found ourselves was not great and we were lied to by the staff. Clearly the hotel wasn’t full because they found another room when I said we were leaving.

2026-04-17 • via Nuitee