The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
mikegM5064UT Couples
10
Amazing stay at the Tower Hotel ****
Pros:

We stayed here for 2 nights whilst celebrating our 20 year wedding anniversary. Firstly, a massive thank you to Fabrizio who made our stay that bit more special. THANK YOU

The hotel itself was lovely. Its location is amazing. Looks straight out onto the Tower Bridge and there's so much to do in the area.

Would definitely recommend to anyone looking at coming to London.

2026-07-18 via Tripadvisor
E
E604QPsharonr Couples
10
Excellent hotel
Pros:

Excellent hotel everyone was kind and helpful We did all the major attractions and it was very central We also had to attend Gus hospital whilst here and it was very convenient for this

2026-07-18 via Tripadvisor
E
Effy24 Couples Lincoln, Lincolnshire, England
4
Great location, not great hotel
Pros:

The hotel is in a great location, but we would not stay there again
Upon check in we were told that the air conditioning wasn’t working in the rooms and there was work going on so we could be disturbed by loud drilling
The receptionist then told us she could upgrade our room so we had more space and less noise, she made it sound like this was a complimentary upgrade due to the issues but when I asked how much this would cost she told us an extra £80 per night! We declined
The room its self was so small that it couldn’t fit a bedside table on both sides of the bed and so there were no plug sockets there
The sheets had marks on them and the bathroom wasn’t spotless, marks in the sink
I am not one to leave bad reviews but I need to be honest
We were shocked and will not be returning to this hotel

2026-07-18 via Tripadvisor
E
Emily family_with_children ae
4
All in all, very mediocre
Pros:

Good size bed. Fans to help with the heat. Concierge were great

Cons:

Very unhelpful reception workers. Called down to tell them the room wasn’t appropriate with a single bed for my 2 year old instead of a cot and got ‘go and speak to reception’ room wasn’t cleaned for us

2026-07-18 via Nuitee
C
Cesar couple pe
7
Buena ubicación, pero muy sobrevalorado.
Pros:

La vista

Cons:

Es muy antiguo, los muebles no funcionan perfectamente, alfombra sucia, falta dar mantenimiento.

2026-07-18 via Nuitee
P
Pete couple gb
7
Love this place but dated and needing updates
Pros:

The location is our absolute favourite and the view of the bridge is amazing but this hotel needs to update and refresh the rooms and facilities.

Cons:

Dates rooms and cannot get away with the views being the attraction to stay here.

2026-07-18 via Nuitee
V
vicki couple gb
8
Lovely for a short stay in town
Pros:

Location and room was very clean

Cons:

The aircon was not so great maybe our room was one of the older rooms ?

2026-07-18 via Nuitee
N
Nuole solo_traveller es
10
2026-07-18 via Nuitee
A
Adel family_with_children za
10
Great location
Pros:

Location great with amazing view of Tower bridge.

Cons:

Nothing

2026-07-18 via Nuitee
A
Alistair couple gb
8
Good hotel in excellent location.
Pros:

Good location.
Helpful staff.
Clean.

Cons:

Lack of adjustable air conditioning.

2026-07-18 via Nuitee
N
Nicola solo_traveller gb
10
2026-07-18 via Nuitee
W
Wilfried couple de
7
Nur die Lage
Pros:

Die Lage

Cons:

Das Zimmer wurde trotz Hinweis, dass.es jetzt frei wäre, nicht gemacht. Nachmittags, gegen 16:00, während wir uns vom Vormittag ausruhten, wollte man in das Zimmer

2026-07-18 via Nuitee
D
Dina couple us
10
2026-07-18 via Nuitee
R
RICHARD couple gb
9
Fantastic location and view of Tower Bridge from our room.
Pros:

The location was fantastic- I turned the bed around to be able to lie in bed and look straight at the magnificent Tower Bridge illuminated at night.

Cons:

The furnishings and bathroom was very dated.

2026-07-18 via Nuitee
L
Lynne solo_traveller gb
8
Excellent location.
Pros:

The location is excellent.

Cons:

Hot drinks at breakfast was poor. I prefer freshly brewed tea and coffee to a machine.
Rooms are in need of modernisation.

2026-07-18 via Nuitee
N
Ngwenya couple gb
10
2026-07-18 via Nuitee
R
Robert couple gb
9
London
Pros:

Great location great room and an amazing aircon unit in our room! Comfy beds and great shower. Polite and helpful staff.

2026-07-18 via Nuitee
L
Lundström solo_traveller se
10
2026-07-18 via Nuitee
I
Ilke C. family_with_children be
8
2026-07-18 via Nuitee
H
Hui family_with_children se
4
2026-07-18 via Nuitee