The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , GB
+44 20 7523 5063

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
D
David • couple • gb
8
2026-10-14 • via Nuitee
C
Clive • couple • au
8
Super convenient and ideal as the starting point for our uk holiday
Pros:

Location

Cons:

Fish smell in lobby

2026-10-14 • via Nuitee
C
Carol • solo_traveller • gb
8
Generally excellent apart from check in
Pros:

Its location and the view from my room

Cons:

Room was not ready at 3 pm check in time.I could not wait as had tickets for exhibition so had to check in later

2026-10-14 • via Nuitee
E
Emma • couple • gb
9
Very helpful staff. Clean and proximity to the 02 fabulous
Pros:

Location for the 02. It was literally a walk away.

Cons:

Nothing

2026-10-14 • via Nuitee
M
MARCO • family_with_children • it
10
2026-10-14 • via Nuitee
S
Sebastian • couple • de
8
2026-10-14 • via Nuitee
T
Tonya • solo_traveller • au
10
The Tower Hotel was the perfect place to stay.
Pros:

We had a million dollar view of the Tower Bridge! The room was spacious and clean. The staff were very friendly and helpful.

2026-10-14 • via Nuitee
H
Hans • couple • nl
8
Super centrale locatie, zeer goede plek om vanuit hier Londen te ontdekken.
Pros:

Super centrale locatie!

Cons:

Vaste airconditioning zou een goede toevoeging zijn.

2026-10-14 • via Nuitee
K
Kevin • couple • gb
10
Pros:

Excellent views ,very helpful service and comfortable clean room

Cons:

Two short of stay which could of stayed longer.

2026-10-14 • via Nuitee
P
Pearson • family_with_children • gb
10
2026-10-13 • via Nuitee
P
Patrick • solo_traveller • de
10
2026-10-13 • via Nuitee
M
Matteo • couple • it
9
2026-10-13 • via Nuitee
L
Louise • couple • gb
10
Lovely staff wonderful view excellent facilities
Pros:

Everything

Cons:

Nothing

2026-10-13 • via Nuitee
J
Juan Antonio • family_with_children • es
8
2026-10-13 • via Nuitee
M
Martin • couple • gb
6
Was OK, but had to ask several times for facilities, which we never received
Pros:

Location

Cons:

No TV access despite asking three times. Had to also ask for clean towels

2026-10-13 • via Nuitee
J
Judy • solo_traveller • au
6
I wouldn’t stay unless guaranteed a refurbished room.
Pros:

Good location

Cons:

Rooms are quite old and need refurbishing. No fridge. Air con useless. Mold in the bathroom. Overpriced and disgusting room service.

2026-10-13 • via Nuitee
S
Suzi • family_with_children • ch
8
War gut eigentlich und
Pros:

Tolles aussehen vonTower Bridge vor dem fenster zimmer😘

Cons:

Dicke Luft wenn man am koredior lauft oder bei Ei gang des hotel sonst war gut

2026-10-13 • via Nuitee
D
Diane • couple • gb
6
Reasonable stay
Pros:

Location fantastic
Public areas good
Concierge staff very helpful and a credit to the hotel
Good rate for the stay

Cons:

Poor en-suite bathroom - very tired & needs. Updating
Air conditioning poor

2026-10-13 • via Nuitee
D
Diane • couple • gb
6
2026-10-13 • via Nuitee
R
Raelene • solo_traveller • au
8
Very comfortable room, concierge always helpful. Fabulous location and close to St Katherine Docks, stroll across the br
Pros:

The location, and the excellent view of Tower Bridge. Comfortable bed, nice hot shower with good pressure.

Cons:

Tired decor, needs refurbishing. Lifts at morning peak hour too busy and hard to catch one.

2026-10-13 • via Nuitee