The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb
+44 20 7523 5063

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
V
V4801UNmaryj • Friends getaway
8
Wonderful stay.
Pros:

We stayed here 5 nights and enjoyed our stay very much. The double bed room was spacious and the water pressure in the shower was good. We had a view of Tower Bridge and The Shard and river which I loved. The concierges were very nice and helpful. We ate at Vicinity, the hotel’s restaurant, and it was also very good. The lobby is large and comfortable. The TV screen was very large. On our departure the concierge called a taxi for us and the porter took our luggage out for us. It’s located just a few minutes walk from the Tower of London and lots of restaurants. I definitely recommend this hotel and will stay here again.

2026-08-15 • via Tripadvisor
S
SteveT35 • Family • Newcastle upon Tyne, Tyne and Wear, England
2
Avoid.
Pros:

Avoid this place at all costs, especially if it’s a warm day! It’s like staying in a furnace!
We checked in at around 2:45, foyer was extremely warm (it was about 25 degrees outside but it was hotter at the check in desk!) we were told at check in that it was a “centralised cooling system, and there was no air con in rooms so we couldn’t adjust room temp” the check in lady said that if the rooms were too hot we could request a fan and cooler, I immediately said if the room is going to be as warm as the check in area I wanted fans and coolers (I’d booked 2 rooms) and she said she’d requested them and they be there in 20min. It took a further 2 visits to reception, about 10 attempts to call reception & housekeeping on the numbers they’d gave us and a 2hr wait before we eventually got a fan. It was 31 degrees in the room!
The room furniture is very dated, handles missing off drawers, no fridge, the shower system is lethal! I turned on the rainfall head view what appears to and electric shower control, set it to desired temp (cool obviously considering I was staying on mercury!) I then turned on the “wand” part of shower thinking it was controlled by same thermostat that I’d been using for rainfall… what a mistake! Seemed ok to begin with and then temp shot up to massively hot! I can only describe it as having the Xenomoroph’s blood out of Alien being spilt onto my manly bit, it nearly melted them off it was that hot!
I would not consider the room we are in as 4* as advertised, 3 at best. Everything is dated, no air con, gotta fight for a fan, no fridge. Check out the photos for true review.
Would we stay agin? For £200+ for 1 night to be cooked alive… not a chance!

2026-08-15 • via Tripadvisor
V
Vivienne • couple • gb
3
2026-08-15 • via Nuitee
Z
ZHUO • family_with_children • cn
8
2026-08-15 • via Nuitee
M
Michelle • couple • us
10
2026-08-15 • via Nuitee
C
Clare • family_with_children • gb
1
2026-08-15 • via Nuitee
M
Mike • couple • de
7
Zur reinen Übernachtung im Herzen Londons gut
Pros:

Die Lage und das freundliche Personal

Cons:

Das gesamte Hotel wirkt etwas abgenutzt und kann ein Refreshment vertragen. Möbel im Zimmer sind schief, Türen und Laden lassen sich nicht richtig öffnen und schließen. Fahrstühle sind überfordert und die Treppenhäuser winzig, muffig und verwinkelt.

2026-08-15 • via Nuitee
J
Jürgen • family_with_children • at
7
Pros:

Sehr gute Lage, Frühstück typisch englisch

Cons:

Sauberkeit in den Zimmern

2026-08-15 • via Nuitee
C
Chris • family_with_children • fr
7
Great location but rooms require a refurbishment
Pros:

Excellent location.

Cons:

Tired rooms with urgent revamp required. Considering the price and its 4 star status, it’s time the owners invest a little in bringing the standards up.

2026-08-15 • via Nuitee
Z
ZHUO • family_with_children • cn
8
2026-08-15 • via Nuitee
N
Nicola • couple • gb
7
Amazing view & location however needs to be updated
Pros:

Location and lovely staff. Amazing views.

Cons:

Very dated and the room was tired and desperately needs updating.

2026-08-15 • via Nuitee
M
Mathieu • solo_traveller • fr
8
2026-08-15 • via Nuitee
M
Marco • family_with_children • gb
8
Cons:

Room was absolutely roasting and air con did not work

2026-08-15 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-15 • via Nuitee
C
Cindy • extended_group • ca
5
Great location
Pros:

Location is amazing with view on the Tower Bridge and the Thames

Cons:

Bathroom had mold from the bath to the ceiling.

2026-08-15 • via Nuitee
J
Julie Elizabeth • couple • gb
10
Beautiful hotel and staff. Breakfast amazing and view.
Pros:

Everything

Cons:

Nothing

2026-08-15 • via Nuitee
C
CAAS • solo_traveller • lu
8
2026-08-15 • via Nuitee
S
Sam • family_with_children • nl
8
Great place to stay when visiting london city centre
Pros:

It has everything you would expect of a large hotel. Tough it is a little outdated. The staff was very friendly and the room was clean. The location is wonderful. And the room offered a view on part of the tower bridge.

Cons:

The lobby was being reconstructed and you could smell the kitchen there, and not in a good way. The hotel is a little outdated but is is still kept clean and in good working order.

2026-08-15 • via Nuitee
J
Jackie • family_with_children • gb
10
Great stay, very good location would definitely stay again
Pros:

Location was brilliant loved away check in and bars and food trucks was just fabulous weekend

2026-08-15 • via Nuitee
W
Wiseman • couple • gb
8
2026-08-15 • via Nuitee