Am Alsterpark

Hotels
9 (73 reviews)
4 Milchstraße , Hamburg , de

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Comfortable apartments
Great location
Friendly service
Cons:
Issues with door access
Inadequate kitchen supplies
Parking difficulties

Categories

Cleanliness
8.89
The apartment was clean and well-prepared for guests.
Service
9.36
Quick responses to requests and friendly service.
Location
9.4
Great location, close to public transportation and attractions.
Room Quality
9.35
Very comfortable apartments with good furnishings.
Amenities
8.38
Basic amenities provided, some minor issues with kitchen supplies.
Value for Money
8.84
Good value considering the location and comfort.
Food and Beverage
8.39
Minor issues with snack supplies; however, generally satisfactory.
Overall Experience
9.36
Overall a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Luxurious Garden Views:
Experience the beauty of Hamburg with garden views from your balcony at Am Alsterpark. Just 1.4 km from Hamburg Dammtor Station, our property offers a serene escape with free WiFi and private parking.

Modern Amenities:
Our aparthotel features well-equipped units with outdoor furniture, flat-screen TVs, and private bathrooms. Enjoy the convenience of a dishwasher, toaster, and coffee machine, making your stay comfortable and hassle-free.

Prime Location for Exploration:
Located near Hamburg Fair and Inner Alster Lake, Am Alsterpark is the perfect base for exploring the city. Guests can also indulge in cycling activities around the area, creating unforgettable memories during their stay.

Book now at Am Alsterpark for a delightful blend of comfort, convenience, and exploration in Hamburg.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

9
Based on 73 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Julia extended_group de
10
2026-01-19 via Nuitee
M
Marlene couple at
7
Pros:

the apartment was really well equipped, super clean and we immediately felt like home!

Cons:

Check-in at 6 PM is honestly quite unreasonable. Also, we accidentally left something behind in the apartment and never got it back, which was really disappointing.

2026-01-19 via Nuitee
Q
Quentin extended_group de
9
2026-01-05 via Nuitee
S
Samantha family_with_children nl
8
2025-12-31 via Nuitee
D
Deuterium family_with_children de
9
Pros:

Die Lage direkt an der Außenalster ist der Hammer.

Cons:

...

2025-12-22 via Nuitee
B
Brian Buchhave extended_group dk
9
Cons:

Det var lidt svært at finde adressen

2025-12-08 via Nuitee
S
Stephanie extended_group at
10
2025-12-06 via Nuitee
A
Alasdair family_with_children gb
7
Comfortable for a couple nights.
Pros:

Location. Spacious. Comfortable.

Cons:

PIN code didn’t work to open the door. The lockbox key information was wrong. Communication needs to be more accurate. Dishwasher was still loaded. Fridge temp set to super cold, so everything was frozen.

2025-12-02 via Nuitee
V
Vanessa extended_group de
10
2025-11-22 via Nuitee
P
Paul family_with_children de
9
2025-11-18 via Nuitee
T
Tobias family_with_children de
9
Pros:

Tolle Lage. Guter Service. Gute Ausstattung.

2025-11-15 via Nuitee
Şahin extended_group tr
10
A place we will choose for our future trips.
Pros:

We were greeted by a clean and well-prepared home. They responded quickly to our requests. It was a comfortable and relaxing stay. We thank you for everything.

2025-10-29 via Nuitee
Şahin extended_group tr
10
A place we will choose for our future trips.
Pros:

We were greeted by a clean and well-prepared home. They responded quickly to our requests. It was a comfortable and relaxing stay. We thank you for everything.

2025-10-29 via Nuitee
P
Pilar family_with_children nl
8
Nice place to stay if you don’t travel with a trolley
Pros:

We were in the apartment number 2.
The location was very good.
The apartment was very confortable.
Having a washing machine was a big plus.

Cons:

We arrived and the extra bed and extra crib were not ready, we had to assemble our selves. (When you pay this amount of money you expect to have it ready). The owner said that we should have said that we wanted the beds to be ready.(this was the first time we encountered this situation).
The parking spot is very small.
We were traveling with a double trolley for our twin babies and everyday we had to leave the trolley in the car during night and push it up through the garage every time we left the house. (The entrance of the garage is very steep and has bumps, so the situation was not easy, confortable or pleasant all).
The elevator starts from the first level of the garage, but the parking spot is on the second, so you need to carry everything up the stairs. From the street the access is with stairs too.
In the kitchen will be appreciated to have some extra lids for the pans and pots (there was only one very small). And the pans looked old and used, they need to be replaced.

2025-10-26 via Nuitee
B
Bas family_with_children nl
9
2025-10-23 via Nuitee
H
Hütz extended_group de
10
Pros:

We liked everything! The beds are very comfortable, the appartment is spotlessly clean and the quality of the equipment is exceptional. We were left 4 bottles of soft drinks, coffee capsules and a packet of Giotto sweets as a greeting gift.

Cons:

We would have liked a hand-towel and one or two more dish towels for the kitchen.... but this is a very minor issue.

2025-10-19 via Nuitee
C
Carina family_with_children at
9
Sehr schönes Appartment, ideal für einen Aufenthalt in Hamburg
Pros:

Sehr gemütlich eingerichtet, wir haben uns gleich wie zuhause gefühlt

Cons:

Uns hat alles sehr gut gefallen. Einzug eine Abstellmöglichkeit für Koffer bei der an und Abreise wäre ideal gewesen, da die Check in Zeit doch sehr spät angesetzt war

2025-10-17 via Nuitee
Z
Zohreh family_with_children at
10
Gut Lage
Pros:

Gut

Cons:

Wenige Klopapier

2025-10-02 via Nuitee
M
Michael family_with_children at
10
Pros:

Sehr freundlicher service6
Gut gelege6
Angenehm zu wohnen

Cons:

Nichts

2025-09-05 via Nuitee
E
Estibaliz extended_group de
8
Pros:

Las instalaciones, el piso estaba muy completo y cómodo, completamente equipado.

Cons:

El wifi no funcionaba bien

2025-09-01 via Nuitee