THE FLAG West M.

Hotels
8.5 (4818 reviews)
Bockenheimer Landstraße 38 - 40 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Friendly staff
Cons:
Limited cleaning frequency
Soundproofing issues

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness positively, but issues such as needing to pick up clean towels at reception and infrequent room cleaning were noted.
Service
9.25
The staff was frequently described as wonderful, accommodating, and respectful.
Location
9.25
Most reviews praised the hotel's excellent location and convenience.
Room Quality
8.25
Rooms were generally regarded as comfortable and modern, though there were concerns about privacy and soundproofing.
Amenities
8.25
Mixed reviews about amenities; some mentioned lack of daily cleaning and limited microwave use.
Value for Money
8.75
Guests felt the hotel provided good value for money given its location and service.
Food and Beverage
8.25
Breakfast received positive feedback overall, but some reviewers suggested more variety.
Overall Experience
8.75
The overall experience mentioned in reviews was positive with a few considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:43

Property Description

Luxurious Accommodation
THE FLAG West M. in Frankfurt/Main offers a luxurious stay with modern amenities including a fitness centre, private parking, and a beautiful garden and terrace. The rooms are elegantly designed with a seating area, flat-screen TV, and a private bathroom for a comfortable experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant serving a variety of local and European dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Location
Located near popular attractions like Palmengarten and English Theatre, THE FLAG West M. provides easy access to explore the city. With non-stop assistance from multilingual staff and proximity to Frankfurt Central Station, your stay is sure to be hassle-free.

Book your stay at THE FLAG West M. for a perfect blend of luxury and convenience in Frankfurt.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4818 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Arnoldo • solo_traveller • cr
9
2026-07-18 • via Nuitee
S
Seval Dzhemalov • couple • de
9
2026-07-18 • via Nuitee
L
Laura • solo_traveller • de
10
Great location and wonderful service
Pros:

The location was perfect and the staff very helpful and courteous.

Cons:

There was nothing to speak of

2026-07-17 • via Nuitee
J
Jascha • couple • de
9
2026-07-17 • via Nuitee
S
Sabine • couple • at
9
2026-07-16 • via Nuitee
J
Janette • solo_traveller • de
8
2026-07-16 • via Nuitee
B
Brenda • extended_group • be
8
2026-07-15 • via Nuitee
D
Diccon • couple • de
7
2026-07-14 • via Nuitee
T
Tsang-long • solo_traveller • tw
10
2026-07-14 • via Nuitee
C
Christian • solo_traveller • de
9
2026-07-13 • via Nuitee
C
Christian • solo_traveller • de
9
2026-07-13 • via Nuitee
S
Sadettin • extended_group • nl
10
2026-07-12 • via Nuitee
D
Daniela • solo_traveller • de
8
2026-07-12 • via Nuitee
R
Ralf • couple • de
9
Zentrale Lage mit schöner Dachterrasse. Würde ich wieder buchen.
Pros:

Zentrale Lage, freundliches Personal, sehr schöne Dachterrasse, schönes Zimmer.

Cons:

Verbesserungsvorschlag: Man könnte die vielen USB Typ A Anschlüsse im Zimmer durch einige Typ C ersetzen.

2026-07-12 • via Nuitee
H
Harkness • solo_traveller • gb
10
Modern hotel in a great location
Pros:

Excellent location, Very quiet room, and super breakfast

Cons:

The built in room speaker didn't live up to expectations. The TV speaker was better.

2026-07-12 • via Nuitee
A
Andrii • family_with_children • lt
8
2026-07-12 • via Nuitee
A
Anna-Lena • solo_traveller • de
9
Pros:

Die Rooftop-Bar und die tolle Einrichtung der Hotelzimmer.

Cons:

Die Rooftop-Bar war sehr schön, schloss aber schon relativ früh, sodass man bei schönem Ausblick und lauem Sommerabend leider auf dem Trockenen saß

2026-07-12 • via Nuitee
E
Elham • solo_traveller • de
10
2026-07-12 • via Nuitee
H
Holger • solo_traveller • de
9
Top Hotel in bester Lage
Pros:

Die Lage ist hervorragend

2026-07-11 • via Nuitee
S
Susanna • couple • de
8
Pros:

Super Lage, total nettes Personal, besonders Pilar und ihr Kollege an der Rezeption waren sehr sehr nett.

Cons:

Leider war mir die Klimaanlage nicht kalt genug und man konnte sie nicht kälter stellen.

2026-07-11 • via Nuitee