THE FLAG West M.

Hotels
8.5 (4920 reviews)
Bockenheimer Landstraße 38 - 40 , Frankfurt/Main , de

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Friendly staff
Cons:
Limited cleaning frequency
Soundproofing issues

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness positively, but issues such as needing to pick up clean towels at reception and infrequent room cleaning were noted.
Service
9.25
The staff was frequently described as wonderful, accommodating, and respectful.
Location
9.25
Most reviews praised the hotel's excellent location and convenience.
Room Quality
8.25
Rooms were generally regarded as comfortable and modern, though there were concerns about privacy and soundproofing.
Amenities
8.25
Mixed reviews about amenities; some mentioned lack of daily cleaning and limited microwave use.
Value for Money
8.75
Guests felt the hotel provided good value for money given its location and service.
Food and Beverage
8.25
Breakfast received positive feedback overall, but some reviewers suggested more variety.
Overall Experience
8.75
The overall experience mentioned in reviews was positive with a few considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:43

Property Description

Luxurious Accommodation
THE FLAG West M. in Frankfurt/Main offers a luxurious stay with modern amenities including a fitness centre, private parking, and a beautiful garden and terrace. The rooms are elegantly designed with a seating area, flat-screen TV, and a private bathroom for a comfortable experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant serving a variety of local and European dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Location
Located near popular attractions like Palmengarten and English Theatre, THE FLAG West M. provides easy access to explore the city. With non-stop assistance from multilingual staff and proximity to Frankfurt Central Station, your stay is sure to be hassle-free.

Book your stay at THE FLAG West M. for a perfect blend of luxury and convenience in Frankfurt.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 4920 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
M
Marion couple ch
9
ok
Pros:

Viel zu teuer, deshalb kein Frühstück

Cons:

Günstigeres Frühstück,kein Zimmerservice tägl.

2026-08-29 via Nuitee
G
Gunilla solo_traveller de
9
2026-08-29 via Nuitee
J
Juri extended_group de
9
Gutes Abend essen
Pros:

Frühstück
die Bedienung hinter dem Wurst Tisch
Spiegelei Bestellung sehr freundlich angenommen und sehr freundlich raus gegeben die Eier die optisch geschmacklich sehr gut waren

passte also zu dem Menschen!!!

2026-08-29 via Nuitee
N
Nabil solo_traveller ae
10
2026-08-29 via Nuitee
D
Dora extended_group us
10
2026-08-29 via Nuitee
J
Jacobs family_with_children de
6
2026-08-29 via Nuitee
L
Lara solo_traveller de
9
2026-08-29 via Nuitee
B
Bernd couple de
9
Freundliches und hilfsbereites Personal, sehr gute Lage. Moderne Einrichtung.
2026-08-28 via Nuitee
A
Anna solo_traveller se
8
Cozy hotel in a business neighborhood
Pros:

The room was amazing and very cozy! I especially liked the speakers above the bed so I could enjoy my music. The location was quiet and looked safe too.

Cons:

I would appreciate if the personnel gave me more information about the hotel during the check-in. I also woke up in the morning from the sounds my neighbour above my room was making, unfortunately. The breakfast could have been consisted of more dishes, taking into account the hotel's prices.

2026-08-28 via Nuitee
H
Hanna solo_traveller de
10
Pros:

Stylishes Hotel. Uns hat unser Zimmer mit den großen Fenster sehr gefallen.

Cons:

Zu wenig Möglichkeiten Handtücher aufzuhängen, Ablagefläche im Bad.

2026-08-28 via Nuitee
M
Martina solo_traveller de
8
2026-08-28 via Nuitee
M
Michael couple de
9
2026-08-28 via Nuitee
K
Kai couple de
10
2026-08-28 via Nuitee
D
Daniel couple us
10
2026-08-28 via Nuitee
J
John solo_traveller gb
8
Pros:

Great location, friendly staff, sleek and modern

Cons:

Beds are hard, they didn’t tidy my room each day and restock tea and coffee

2026-08-28 via Nuitee
V
Voulgaris solo_traveller gr
8
2026-08-28 via Nuitee
D
DAVID solo_traveller fr
9
2026-08-28 via Nuitee
J
Jonas couple de
8
2026-08-27 via Nuitee
P
Prof. Philipp solo_traveller de
8
Gut
Pros:

Design

Cons:

Telefonische Erreichbarkeit

2026-08-27 via Nuitee
R
Renate solo_traveller de
10
Ich habe mich im Hotel sehr wohl gefühlt, Personal,Lage,Zimmer,Frühstück, 2.Terasse oben, alles top
Pros:

Das Frühstück war sehr gut. Wenn man Omlett oder Spiegeleier wollte, konnte man sie direkt beim Koch an der offenen Küche bestellen. Das Personal im Restaurant hat sofort die Tische abgeräumt und gesäubert wenn Gäste nach dem Essen den Tisch verlassen haben und war sehr freundlich. Das beste war die Möglichkeit auf der schönen Terasse umgeben von einer Hecke und großen Bäumen draußen zu Frühstücken, bei großer Hitze war das ein schöner kühler und ruhiger Ort. Bemerkenswert war auch der freundliche Empfang an der Rezeption. Ich wurde danach noch mehrmals gefragt ob ich mit dem Zimmer zufrieden bin, ob alles in Ordnung ist und wenn ich etwas brauche, würde man mir helfen.

Cons:

Es gibt nichts, was mir nicht gefallen hat. Alls einziges was besser sein könnte, im Bad gab es keine Möglichkeit die Kosmetiksachen hinzustellen, der Platz reichte auf dem Beckenrand nur für den Zahnputzbecher. Im Zimmer hätte ich mir eine Garderobenleiste gewünscht. Es gab nur einen Haken für ein Kleidungstück.
Aber das soll keine Kritik sein, es gab gute Möglichkeiten im Schrank die Sachen unterzubringen.

2026-08-27 via Nuitee