THE FLAG West M.

Hotels
8.5 (4502 reviews)
Bockenheimer Landstraße 38 - 40 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Friendly staff
Cons:
Limited cleaning frequency
Soundproofing issues

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness positively, but issues such as needing to pick up clean towels at reception and infrequent room cleaning were noted.
Service
9.25
The staff was frequently described as wonderful, accommodating, and respectful.
Location
9.25
Most reviews praised the hotel's excellent location and convenience.
Room Quality
8.25
Rooms were generally regarded as comfortable and modern, though there were concerns about privacy and soundproofing.
Amenities
8.25
Mixed reviews about amenities; some mentioned lack of daily cleaning and limited microwave use.
Value for Money
8.75
Guests felt the hotel provided good value for money given its location and service.
Food and Beverage
8.25
Breakfast received positive feedback overall, but some reviewers suggested more variety.
Overall Experience
8.75
The overall experience mentioned in reviews was positive with a few considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:43

Property Description

Luxurious Accommodation
THE FLAG West M. in Frankfurt/Main offers a luxurious stay with modern amenities including a fitness centre, private parking, and a beautiful garden and terrace. The rooms are elegantly designed with a seating area, flat-screen TV, and a private bathroom for a comfortable experience.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant serving a variety of local and European dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Location
Located near popular attractions like Palmengarten and English Theatre, THE FLAG West M. provides easy access to explore the city. With non-stop assistance from multilingual staff and proximity to Frankfurt Central Station, your stay is sure to be hassle-free.

Book your stay at THE FLAG West M. for a perfect blend of luxury and convenience in Frankfurt.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4502 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
J
Johann • family_with_children • de
9
2026-03-28 • via Nuitee
H
Hans • solo_traveller • de
9
2026-03-28 • via Nuitee
J
Julian • family_with_children • de
9
2026-03-28 • via Nuitee
J
Julian • family_with_children • de
9
2026-03-28 • via Nuitee
N
Nadine • family_with_children • nl
8
2026-03-27 • via Nuitee
T
Thomas • solo_traveller • at
7
Great stopover location in the heart of Frankfurt.
Pros:

The central location with plenty of restaurants close by is an important asset.

Cons:

Breakfast was a bit slow for an early start and quality was rather standard. A coffee round the corner could have been a more enjoyable experience.

2026-03-27 • via Nuitee
T
Thijs • solo_traveller • be
7
2026-03-26 • via Nuitee
I
Iris Göllinger • solo_traveller • de
8
Pros:

Toller Style, gute Dusche

Cons:

Zimmer wird nur alle drei Tage sauber gemacht,
Fernseher hat auch dieses Msl nicht funktioniert.

2026-03-25 • via Nuitee
Z
Zhang • solo_traveller • au
10
Pros:

位置很好，闹中取静，很安全，周边有超市、餐厅

Cons:

停车费偏贵，35欧元+3欧元稅

2026-03-25 • via Nuitee
C
Christoph • couple • de
6
2026-03-25 • via Nuitee
V
Vladimir • solo_traveller • gb
10
2026-03-25 • via Nuitee
A
Ahmet Erkin • couple • tr
9
Tavsiye ederim.
Pros:

Konumu ve yardımsever, güleryüzlü çalılanları bakımından başarılı

Cons:

Odaların 3 günde bir temizlenmesi saçma geldi, ilk defa otel odası temizliği yaptım hayatımda :)

2026-03-24 • via Nuitee
E
Elīna • couple • lv
10
2026-03-24 • via Nuitee
K
Karin • solo_traveller • de
7
Pros:

Großes Zimmer.

Cons:

Es roch stark nach Abflusd in dem Zimmer

2026-03-23 • via Nuitee
P
Peter • couple • de
9
Pros:

ungewöhnliches zimmerkonzept, was mir als Architekt sehr gut gefallen hat.

2026-03-23 • via Nuitee
Z
Zita • couple • de
7
Hotel in guter Lage, kann man für 1 Nacht gut machen. Hat seinen Zweck erfüllt.
Pros:

Klassisches Business Hotel

Cons:

Dunkle Zimmer. Das Doppelbett stand mit einer Seite an der Wand

2026-03-23 • via Nuitee
T
Terhi • solo_traveller • gb
8
Great value, brilliant location.
Pros:

The room was clean and comfortable. The staff at the reception were nice and helpful. The hotel restaurant staff were nice and helpful. I liked the selection of coffee and tea.

Cons:

I would have liked the cleaning to be done more regularly than every 3 days. I ran out of tea, coffee and toilet paper. The towels got wet with the shower and stayed wet. I would have liked a spare pillow since the one on the bed wasn't good to sleep with (sore neck in the morning)..

2026-03-22 • via Nuitee
R
Radu • couple • it
10
2026-03-20 • via Nuitee
D
Dennis • solo_traveller • de
7
2026-03-20 • via Nuitee
P
Peter • solo_traveller • es
9
Pros:

Moderne Zimmer, gute zentrale Lage

Cons:

Keine tägliche Reinigung der Zimmer. Neue Handtücher oder Toilettenpapier muss man selber am Empfang holen

2026-03-19 • via Nuitee