Mantra Trilogy

Hotels
Mantra
7.7 (2241 reviews)
101-105 The Esplanade , Cairns , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.16
Some mentions of musty smells, rust and water damage, indicating some cleanliness issues.
Service
8.13
Generally friendly staff, although some negative experiences were reported.
Location
9.17
Multiple reviews highlighted the excellent location with easy access to amenities.
Room Quality
7.12
Some rooms were described as small and outdated despite being clean.
Amenities
7.65
Some necessary amenities were missing, and some rooms had issues like a non-working bathtub plug.
Value for Money
6.61
Several reviews felt the hotel did not meet expectations for the price paid.
Food and Beverage
7.66
No mentions of food and beverage options; assumed standard quality for this hotel tier.
Overall Experience
8.13
Most reviewers had a pleasant experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Prime Location on Cairns Esplanade
Situated in the heart of the city centre, Mantra Trilogy offers spacious accommodations with private balconies showcasing stunning views of the pool, mountains, or ocean.

Modern Amenities and Facilities
The air-conditioned open-plan rooms feature cable TV, en suite bathrooms, and some even boast fully-equipped kitchens and laundry facilities for added convenience.

Leisure and Convenience at Your Fingertips
Guests can enjoy the lagoon-style swimming pool with mesmerizing ocean views, access the fitness centre, and relax in the outdoor swimming pool. Additionally, barbecue facilities and a tour desk are available for a seamless stay.

Book your stay at Mantra Trilogy now for a memorable experience in Cairns!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD 200 credit card deposit for hotel room and 1 bedroom apartments, AUD 300 for two-bedroom apartments, and AUD 500 for three-bedroom apartments upon check-in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

7.7
Based on 2241 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 8.13
B
Benjamin solo_traveller au
1
2026-08-14 via Nuitee
R
Robert solo_traveller au
8
2026-08-11 via Nuitee
L
Lauren couple gb
7
Great location but in need of a reno
Pros:

Excellent location within walking distance of restaurants and bars, without any noise on a night.
Staff willing to help as much a possible

Cons:

Not good value for the price compared to other hotels in similar locations. We requested a room change on arrival due to large holes in the carpet and damp damage in the bathroom. Staff were exceptional in a managing this given limited rooms. Second room was marginally better, but again, tired for the price. Both rooms were generally clean but had mouldy grout toothpaste/hair in bathrooms etc.
Parking was very poor - we didn’t manage to get a space any evening of a five day stay and had to park publicly. Staff gave us incorrect parking information and if we hadnt double checked we would have incurred a fine!

2026-08-10 via Nuitee
D
Debbie solo_traveller au
7
Pros:

Great location. Nice sea view. Helpful staff.

Cons:

No laundry. No microwave. I dont like the plastic tiny milk containers.

2026-08-10 via Nuitee
P
paul couple au
8
Cons:

Bathroom had mould and had a crack tile around the waterspout.

2026-08-10 via Nuitee
M
Michaela solo_traveller au
6
Pros:

Great location. Great having a kitchen and laundry, especially with kids. Lovely view from the balcony. Easy check in.

Cons:

Apartment could have been cleaner (i.e., mould in shower). More kitchenware and additions in kitchen would be nice (e.g. small salt and pepper). Pool not heated so too cool to swim.

2026-08-09 via Nuitee
M
Mary couple au
10
Great
Pros:

Location

Cons:

Pool out of action for one day

2026-08-09 via Nuitee
T
therese couple au
7
Only problem was its tiles in bathroom gets slip hazard when wet
Pros:

Good

Cons:

Paking

2026-08-09 via Nuitee
E
Eric couple au
9
Great location, comfy room
Pros:

Locations

2026-08-09 via Nuitee
T
Thomas family_with_children de
6
Cons:

Es stehen aus meiner Sicht zu wenige Parkplätze zur Verfügung, sodass es von der Auslastung abhängt, ob man einen Parkplatz bekommt. Das WLAN war leider relativ langsam.

2026-08-09 via Nuitee
A
Adam extended_group au
6
Pros:

great location
staff are friendly and helpful
It was fine for our stay as we were there for work, I would look for something more upmarket, newer are better maintained if I were to holiday in Cairns.

Cons:

Rooms were not real clean, shower drain was partially blocked and easily overflowed.
Shower head has a hole in it and squirts water out when you take it off its holder.
Toilet roll holder was loose and falls off
The rooms are in need of an update, getting old and looking untidy

2026-08-07 via Nuitee
A
Alan solo_traveller au
6
ok
Pros:

location was good

Cons:

I would have like to have a desk so I could do some work whilst staying there

2026-08-06 via Nuitee
M
Maureen extended_group au
8
Pros:

Good room great location and the bed was very comfortable

2026-08-06 via Nuitee
M
Mark couple au
10
great visit
Pros:

great room, perfect location, lovely amenities, friendly staff

2026-08-06 via Nuitee
S
Suzie couple au
7
2026-08-05 via Nuitee
M
Margaret couple au
10
the weather could have been better - too much rain and wind
Pros:

Everything

Cons:

Nothing

2026-08-05 via Nuitee
D
David solo_traveller au
8
2026-08-03 via Nuitee
A
Amelia couple au
6
2026-08-03 via Nuitee
C
Cheryl solo_traveller au
8
2026-08-03 via Nuitee
G
Grierson couple au
9
Pros:

Great location, friendly & helpful staff

2026-08-03 via Nuitee