Mantra Trilogy

Hotels
•
Mantra
7.7 (2035 reviews)
101-105 The Esplanade , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.16
Some mentions of musty smells, rust and water damage, indicating some cleanliness issues.
Service
8.13
Generally friendly staff, although some negative experiences were reported.
Location
9.17
Multiple reviews highlighted the excellent location with easy access to amenities.
Room Quality
7.12
Some rooms were described as small and outdated despite being clean.
Amenities
7.65
Some necessary amenities were missing, and some rooms had issues like a non-working bathtub plug.
Value for Money
6.61
Several reviews felt the hotel did not meet expectations for the price paid.
Food and Beverage
7.66
No mentions of food and beverage options; assumed standard quality for this hotel tier.
Overall Experience
8.13
Most reviewers had a pleasant experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:26

Property Description

Prime Location on Cairns Esplanade
Situated in the heart of the city centre, Mantra Trilogy offers spacious accommodations with private balconies showcasing stunning views of the pool, mountains, or ocean.

Modern Amenities and Facilities
The air-conditioned open-plan rooms feature cable TV, en suite bathrooms, and some even boast fully-equipped kitchens and laundry facilities for added convenience.

Leisure and Convenience at Your Fingertips
Guests can enjoy the lagoon-style swimming pool with mesmerizing ocean views, access the fitness centre, and relax in the outdoor swimming pool. Additionally, barbecue facilities and a tour desk are available for a seamless stay.

Book your stay at Mantra Trilogy now for a memorable experience in Cairns!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD 200 credit card deposit for hotel room and 1 bedroom apartments, AUD 300 for two-bedroom apartments, and AUD 500 for three-bedroom apartments upon check-in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2035 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 8.13
J
Joanna • couple • gb
9
Would recommend.
Pros:

Very central to everything. Apartment had everything we needed, and we had a great view.

Cons:

Pot luck on parking.

2026-04-16 • via Nuitee
B
Benjamin • extended_group • au
10
2026-04-16 • via Nuitee
E
Eniko • solo_traveller • au
9
Wonderful views, great location
Pros:

Great location, amazing views, spacious, friendly and helpful staff.

Cons:

The place is a bit tired, the dehumidifier was very loud

2026-04-13 • via Nuitee
C
Chris • couple • gb
9
2026-04-13 • via Nuitee
D
Dan • solo_traveller • au
5
Great location and service, overpriced, mediocre, un maintained room.
Pros:

Great location

Cons:

The unit was very overpriced for the money we paid.
It was old with dirty damaged rugs and carpet. Alot of mould in the showers silicone. Rust on alot of cupboard hinges.
Toilet roll holder was nearly falling off the wall. Holes in the wall where the toilet roll holder had obviously fallen off the wall before and remounted.
Access hatches in the ceiling have alot of visible rust. Fittings in the main bath are rusted.

2026-04-12 • via Nuitee
M
MITOKO • family_with_children • jp
7
トリロジーは好きで、今迄も何度も利用させて頂いてますが、やはり通信ツールが悪すぎて、次回又予約するかは分かりません。
Pros:

スタッフの方が親切でした。
部屋も清潔でした。

Cons:

前回もそうでしたが、とにかくWi-Fiが使えない。
部屋にあるテレビも古いのか、Netflix・YouTubeが見れない。
今時珍しいと思います。

2026-04-11 • via Nuitee
M
MITOKO • couple • jp
7
Pros:

何度も利用させて頂いているので、安心感は有ります。
スタッフの方々の対応も迅速で親しみやすいので、とても良いと思います。
ただ、とにかく通信ツールが悪すぎます。
その一点につきます。

2026-04-11 • via Nuitee
M
Mark • extended_group • au
10
2026-04-11 • via Nuitee
T
Teneka • couple • au
8
I’ll be returning highly recommended
Pros:

Perfect location. Walking distance to everything. Facilities were great. Staff soo accommodating- we had early land flight and they let us enjoy the facilities and held our baggage securely till check in.

Cons:

All was fine great value accommodation

2026-04-07 • via Nuitee
G
Gemma • family_with_children • nz
10
2026-04-06 • via Nuitee
J
joel • couple • au
8
Pros:

Close to everything

2026-04-04 • via Nuitee
S
Sharlyne • extended_group • au
7
Pros:

Close to the esplanade and restaurants, which was a bonus. The 2 bedroom apartment was spacious and updated with furniture. The layout of the apartment with kitchen, dining, lounge and laundry facilities was great.

Cons:

I find this at most hotels in stay at the beds are the let down- being in the furniture business for many years beds and the comfort of the bed should be foremost. Pillows and bed comfort and in the kitchen the small things to equip a kitchen should include scissors ✂️ and a cheese board and cheese knives. The little bit of detail goes a long way.

2026-04-03 • via Nuitee
B
Bradshaw • solo_traveller • au
9
Pros:

Great place to stay

Cons:

More parking please

2026-04-01 • via Nuitee
A
Anushka • couple • au
8
2026-04-01 • via Nuitee
J
jamie • solo_traveller • au
9
2026-03-28 • via Nuitee
J
Jaymee • couple • au
10
Awesome
Pros:

Awesome stay very clean

2026-03-27 • via Nuitee
F
Felicity • extended_group • au
10
2026-03-26 • via Nuitee
J
John • solo_traveller • au
8
Will stay there again
Pros:

Location

Cons:

Nothing

2026-03-25 • via Nuitee
K
KEITH • family_with_children • au
6
It was better when we stayed there 7 years ago, looking a bit tacky and cheap
Pros:

location, nice staff

Cons:

no room service for 7 days, toilet fan not working , bed very hard

2026-03-25 • via Nuitee
K
Karen • solo_traveller • au
10
2026-03-24 • via Nuitee