Renaissance Des Moines Savery Hotel

Hotels
•
Renaissance Hotels & Resorts
8.5 (336 reviews)
401 Locust Street , Des Moines , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean grounds and property
Friendly and helpful staff
Great location near attractions
Cons:
Room and bathroom size issues
Insufficient amenities and information
Inconsistent food quality

Categories

Cleanliness
8.71
The grounds and property were noted as clean, but one review indicated issues with room cleanliness such as a lack of liners in trash cans and toilet paper not being on a dispenser.
Service
9.68
Staff was consistently described as friendly, accommodating, and efficient in several reviews, leading to a strong overall perception of service.
Location
9.72
Proximity to the DM Civic Center and other eateries was highlighted positively in multiple reviews.
Room Quality
7.67
Several reviews expressed disappointment regarding room size and bathroom limitations, impacting overall quality perception.
Amenities
8.2
Some amenities were lacking or inadequate, such as no microwave in the room and only one elevator in service.
Value for Money
7.66
Multiple guests felt the price did not match the quality of the accommodations and services provided.
Food and Beverage
7.21
Reviewers expressed dissatisfaction with the quality of food served during events, with several dishes described as overcooked or lacking flavor.
Overall Experience
9.18
Despite some criticisms, most guests enjoyed their overall experience due to friendly staff and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Luxurious Amenities
Renaissance Des Moines Savery Hotel offers top-notch amenities including a fitness centre, shared lounge, and a restaurant and bar. Guests can unwind and socialize in style during their stay.

Convenience at Your Fingertips
This 3-star hotel goes above and beyond to provide convenience with an ATM, business centre, 24-hour front desk, airport transfers, and room service. Stay connected with free WiFi throughout the property.

Comfortable Accommodations
Experience comfort in every room with air conditioning, flat-screen TV, fridge, coffee machine, and more. Relax in a cozy atmosphere with bed linen, towels, and complimentary toiletries provided.

Book now for a memorable stay at Renaissance Des Moines Savery Hotel, where luxury meets convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.5
Based on 336 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 9.18
B
Blake • family_with_children • us
2
Pros:

The gym wasn't bad.

Cons:

I was charged for the same room multiple times per day (they sent 6 folios for a two night stay). I have tried calling the property a dozen times and nobody picks up the phone. I emailed Marriott and they haven't responded either. I also had to wait ten minutes to check in. Not because there was a line, but because there wasn't an employee behind the desk. Literally no one was working. I had to go to the restaurant. and ask them to send someone to the front desk. When someone finally shpwed up, they did not say sorry or attempt even the slightest service recovery.

2026-04-01 • via Nuitee
P
place • couple • us
10
Bartenders were amazing and loved the atmosphere with fresh herbs and fruit with your drinks
Pros:

Location and historic charm

Cons:

Parking not included maybe reimburse the parking fees with the stay

2026-03-11 • via Nuitee
Y
Yassin • family_with_children • us
9
2026-03-02 • via Nuitee
P
Price • solo_traveller • us
5
Nice property, nice people. Loud and noisy room with pillows that put my arm to sleep all night so I had no sleep
Pros:

Great location and really nice area

Cons:

Automatic doors didn’t work during the whole stay. Radiators in the room were going all night so it sounded like two boards being clapped together so I got no sleep.

2026-02-25 • via Nuitee
M
Marvin • family_with_children • us
10
2026-02-22 • via Nuitee
S
Steven • solo_traveller • us
10
2026-01-28 • via Nuitee
J
Jim • couple • us
10
Ice.
Pros:

Cleanliness.

Cons:

Could not adjust the temperature down. too hot.

2026-01-20 • via Nuitee
T
Tina • extended_group • us
7
2026-01-19 • via Nuitee
R
Rachel • extended_group • us
9
Great location for concert
Pros:

Ability to walk to the Casey's Arena for concert. Breakfast off the menu was excellent! Theresa at the front desk was extra helpful!! Valeted my car and it was already on the street the next morning when checking out preventing any wait time for the valet to go get it. Complimentary wine in the lobby on Saturday evening.

2026-01-19 • via Nuitee
M
Marina • couple • us
9
2026-01-19 • via Nuitee
M
Michael • couple • us
7
2026-01-19 • via Nuitee
A
Alan • couple • us
7
Good location. Clean. Quite. Won't be going back.
Pros:

Good location. Very quiet room.

Cons:

Had to pay for parking. Signed in to be notified when room was ready, which I didn't get until after I checked in (check in is 4:00. I finally just showed up @ 5:00).Their in house bar started closing at 12:30. They did not offer any information on amenities or even wifi password. No ice machine on every floor.No information in room. No microwave. 1 elevator out of service so on an event night it took forever. Even utilizing the staff elevator.

2026-01-19 • via Nuitee
B
Berkowitz • solo_traveller • us
3
Less comfort than a Day’s Inn
Pros:

No heat for three days. Rooms poorly furnished. Whole hotel could use a major update.. Everything looks worn out.

2026-01-12 • via Nuitee
F
FSWHO • Business • Dallas, Texas
10
Fantastic and great staff
Pros:

The hotel was excellent. It is clean, staff is friendly and the room was fantastic. Myia at the front desk was stellar. Phoenix was also helpful and great!

2025-12-28 • via Tripadvisor
C
Caitlin • family_with_children • us
9
2025-12-08 • via Nuitee
T
Tanya • couple • us
10
2025-11-19 • via Nuitee
L
Lisa • family_with_children • us
5
Pros:

Proximity to Des Moines civic center. And that's it.

Cons:

Room was tiny for what it cost. Bathroom so small you barely had room to sit on the toilet. Door to hall was literally 2 inches from my bed. No parking provided. Loud clanking noises all through the night. Just not very nice for $243. In fact, not very nice for $100!

2025-11-14 • via Nuitee
D
Destinee • solo_traveller • us
8
The stay was clean and friendly with attractive decor.
Pros:

The grounds and the property were clean.

Cons:

N/A

2025-10-31 • via Nuitee
P
PhylCas • couple • us
9
Enjoyed our time in Des Moines and at the Renaissance Des Moines Savery Hotel
Pros:

It was close to the DM Civic Center and lots of places to eat. Comfortable room and bed. Very friendly and helpful staff.

2025-10-27 • via Nuitee
R
Ryan • couple • us
2
Average at best, not worth spending extra
Pros:

It was a place to sleep. My event was hosted there so I didn't have to travel far from my hotel room. The view only becasue we were on the top floor.

Cons:

I paid for an upgraded room/experience but everytime I went to check out the lounge, it was closed. The room was actually quite small and did not even have liners in the trash cans

The bathroom was horribly small, especially for the price I paid. The toilet paper wasn't even on a dispenser, how nasty is that?? How many dirty guests hands have utilized that roll prior to us to clean themselves?? The toilet was nearly wedged in the gap between the shower and wall, almost hit my knees on the shower door it was so tight. I could reach out and touch the sink while sitting on the toilet. I wasn't a fan of bumping my elbows everytime I turned around in the shower and forget trying to shower with my partener. I aslo, did not care for the shower door to keep rolling/slifing open 2-3 inches......

The reason for my stay was to attend a banquet and the food was mediocre at best. I had a steak that was overcooked, and mashed potatoes with zero flavor. A guest at my table had rice that was undercooked and crunchy and salmon that was visibly undercooked. A different guest at my table had overcooked rice and a piece of salmon twice the size of the others. The only good part of the meal was the green beans that we all had like 5 or 6 of.

2025-10-20 • via Nuitee