Spark by Hilton Douglasville Atlanta West

Hotels
•
Spark by Hilton
5.5 (301 reviews)
8304 Cherokee Boulevard , Douglasville , US

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Super clean / cleaning staff praised
Friendly/front-desk staff (in some reviews)
Great customer service (in some reviews)
Colorful, family-friendly lobby
Visible security surveillance
Quiet/slept well (for some guests)
Rooms described as clean by some
Cons:
Reports of cigarette / MJ smell in rooms and facility
Loud guests / noise in halls (kids, dogs, nighttime noise)
Inconsistent service (some bad customer service reports)
Location offers no great views
Staff not always accommodating regarding complaints

Categories

Cleanliness
6.5
Mixed: several guests praised the hotel as 'super clean' and 'everything was super clean', but multiple reports noted cigarette/MJ smell in rooms and facility.
Service
6
Mixed: multiple mentions of friendly or 'great customer service' and specific praise for cleaning/front-desk staff, but also reports of bad customer service and staff not being accommodating.
Location
4.5
Below average: guests noted 'no great views' and issues tied to the surrounding area (smoke from the parking lot) plus noise from other guests affecting stay quality.
Room Quality
5
Mixed: some rooms described as clean and comfortable, while other guests reported rooms smelling like smoke.
Amenities
6
Generally positive: visible security surveillance and a colorful, family-friendly lobby were praised; few other amenities were mentioned.
Value for Money
5.5
Standard quality for this hotel tier.
Food and Beverage
5.5
Standard quality for this hotel tier.
Overall Experience
5
Mixed overall: several guests called it a favorite stay or 'slept like a baby', while others reported disruptive noise, smoke smell, and would not stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location near Atlanta Attractions

Spacious Rooms and Outdoor Pool

Fitness Center and Business Facilities

Experience comfort and convenience at Econo Lodge Inn & Suites Douglasville. Just a short drive from Atlanta attractions, our hotel offers spacious rooms with modern amenities, including free Wi-Fi and a relaxing outdoor pool. Stay active at our fitness center or catch up on work at the business center. Whether you're here for leisure or business, our 24-hour reception and helpful staff ensure a pleasant stay. Don't miss out on exploring nearby attractions like Centennial Olympic Park and West Moreland Plaza Shopping Center. Book your stay with us now for a memorable experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

5.5
Based on 301 reviews
Cleanliness: 6.5
Service: 6
Location: 4.5
Room Quality: 5
Amenities: 6
Value for Money: 5.5
Food and Beverage: 5.5
Overall Experience: 5
V
Vickie • couple • us
10
Pros:

Very good!

Cons:

Nothing

2026-11-07 • via Nuitee
S
Shyheme • couple • us
10
2026-10-31 • via Nuitee
K
Kenneth • extended_group • us
10
2026-10-09 • via Nuitee
A
Adriana • couple • us
1
Pros:

Staffing had bad customer service

2026-09-19 • via Nuitee
O
Olivia • solo_traveller • fr
8
2026-09-16 • via Nuitee
J
Jeremiah • couple • us
10
2026-09-08 • via Nuitee
A
Afton • solo_traveller • us
10
My favorite stay
Pros:

Super clean. Give the cleaning ladies a raise.

Cons:

There was a guest 3rd floor loud all night. I think that someone should Walk The Halls on overnight every now and then.

2026-08-24 • via Nuitee
S
Sonya • solo_traveller • us
10
I slept like a baby
Pros:

Great customer service experience.

Cons:

The location of the hotel doesn’t give you any great views however I did like all of the security surveillance onsite

2026-08-13 • via Nuitee
E
Ediel • solo_traveller • us
10
Pros:

Todo exelente

2026-08-05 • via Nuitee
M
Makhia • couple • us
10
2026-08-04 • via Nuitee
L
Lynly • couple • us
1
Pros:

Rooms smelled like smoke

Cons:

Facility smelled like cigarette smoke and staff weren’t accommodating

2026-07-06 • via Nuitee
C
Charles • couple • us
3
Would not stay again.
Pros:

Friendly staff at front desk, room was clean.

Cons:

Disclaimer: this was the 4th of July
For a non-smoking property it smelled of MJ from the parking lot to the rooms. Kids running up and down the halls all night long. Dogs barking nonstop. It was not ideal to say the least.

2026-07-06 • via Nuitee
A
Afton • solo_traveller • us
10
Pros:

Everything was super clean. The lobby atmosphere is colorful love that for my autistic children. Staff was nice it was a great experience definitely top three, will visit again.

Cons:

There was nothing I didn't like.

2026-06-30 • via Nuitee
T
Ty • solo_traveller • us
10
2026-05-10 • via Nuitee
M
Miley • couple • us
1
Room available at highest cost. Not talking about just the money.
Pros:

They had a room

Cons:

It was dirty and very out dated
The beds are totally understand comfortable
There were stacks of renovations everywhere making it hard to navigate through walk ways.
Dust was on everything outside room
Holes cut in ceilings for sprinklers or something no cover.
No continental breakfast or fruits/cookies/ mints at front counter
Not welcoming at all. Just pay and stay and leave

2025-10-16 • via Nuitee
K
Karen
2
Pros:

Major renovation, it was a construction site. Outside doors not secured. Condition of the room was really bad and there was lots of noise in the walkway at night. They should probably not be accepting reservations during the renovation

2025-10-03 • via Nuitee
D
Destiny • couple • us
1
It was awful…do not waste your time or money. I would rather sleep in my car or on the street than stay at this hotel e
Pros:

Nothing, it was absolutely a waste of money

Cons:

Everything…we needed up leaving and having to get another room due to the condition of the property and the active construction taking place. We tried to get a refund through Booking, they said we had to go through property. We attempted to contact the property, the first time a gentleman who said he was the manager said he would refund us $170 because we checked I. To the hotel. After a month, we never received the refund and ended up having to call our bank to dispute the charge.

2025-09-28 • via Nuitee
B
Bradley
10
Good stay #3
Pros:

Good stay

2025-09-15 • via Nuitee
J
jorge
2
Pros:

I feel completely defrauded by Expedia and like they stole my money. I booked trusting Expedia, but the hotel was under construction, dirty, and unacceptable. Neither Expedia nor the hotel mentioned the renovations in the listing. Unfortunately, I arrived at midnight with no other options, but I had to leave the next day feeling sick and allergic. Now they refuse to refund me. Either the hotel or Expedia must take responsibility. Thieves

2025-09-11 • via Nuitee
R
Robert
6
Pros:

Construction needs to have set hours if your going to have people staying there b/c here banging and clanging at 4& 5 in the morning was very inconsiderate for the people staying there.
And the stale water smell is very off putting while me and my fiance’ stayed there for that weekend…and just overall need new beds they where not very comfortable…but overall it was cleaned nicely…they just need to rush the repairs/ constuction and make rooms feel more “roomy & at home”

2025-09-09 • via Nuitee