Holiday Inn Express and Suites Pittsburgh West Mifflin by IHG

Hotels
Holiday Inn Express
8.5 (443 reviews)
3122 Lebanon Church Road , West Mifflin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and nice location
Friendly staff and good value
Cons:
Issues with cleanliness and amenities
Unpleasant smell from air conditioning

Categories

Cleanliness
7.89
Some guests mentioned cleanliness issues, such as hair on washcloths and dirty items in the room.
Service
9.36
Most reviews highlighted friendly and accommodating staff, although some concerns were raised about service responsiveness.
Location
8.9
Guests appreciated the location being convenient for their purposes, close to restaurants and relatives.
Room Quality
8.35
Rooms were generally described as nice and clean, but there were some complaints about bed comfort and issues with air conditioning.
Amenities
7.88
Lacked some expected amenities (e.g., coffee pot in room) and limited breakfast choices, which were noted as minor drawbacks.
Value for Money
9.34
Guests felt they received good value considering the overall quality and location of the hotel.
Food and Beverage
7.39
Breakfast options were noted as limited, which could be improved for longer stays.
Overall Experience
8.86
Overall, guests enjoyed their stay and many expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location
Located next to Allegheny County Airport, Holiday Inn Express and Suites Pittsburgh West Mifflin offers easy access for travelers. Explore nearby attractions like the Carnegie Museum of Natural History and Carnegie Science Center.

Comfortable Accommodations
Relax in air-conditioned guestrooms equipped with cable TV, work desk, and private bathrooms with complimentary toiletries. Stay connected with free WiFi access during your stay.

Amenities Galore
Enjoy the convenience of a fitness centre, 24-hour front desk, business centre, meeting rooms, and laundry facilities. With complimentary perks like free parking and dry cleaning services, your stay at Holiday Inn Express and Suites Pittsburgh West Mifflin will be both convenient and comfortable.

Book your stay now for a seamless travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 443 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 9.34
Food and Beverage: 7.39
Overall Experience: 8.86
T
Tyree couple us
5
Great value just a little noisy.
Pros:

We have been there before it is a good place to stay. We just had a had tile getting comfortable due to all the in and out late night of the other guests. Which is out of the control of the facility. And being the first room and by the elevator didn’t make it easier.

Cons:

The late night in and out by other guess just was noisy and didn’t make it easy to relax. We couldn’t sleep. Ended up leaving around 1am and heading home. It was our monthly outing away from the kids so it was ok.

2026-02-13 via Nuitee
R
Ramona family_with_children us
5
Bad experience
Pros:

My suite is spacious and had a comfortable house and extra linens.

Cons:

1- the girl at the front desk did not know how to get the computer or printer to work. She tried and was very nice about it but if youre going to offer a service, you need to train your employees on how to do it. 2 - the curtains in the room only cover not even half of the windows and there was a spotlight outside my room. I need darkness to sleep so I barely slept because my room was like daylight. 3 - the coffee maker in the room would not work. Nothing worse than having to stumble downstairs half asleep to get a cup of coffee. 4- the breakfast was NOT diabetic friendly. Sugary sweets, high carb bagels, pancakes, cereal, etc. Since 60% of americans have diabetics, maybe you should offer wome things they can eat. The eggs and sausages that I could eat were crispy from being in the warmer too long. 5 - I was overcharged for my room. I booked theough booking.com with a rate of $129 and I looked at my account today and i was charged $179!

2026-02-09 via Nuitee
P
Priscila solo_traveller us
10
Good location and clean. Breakfast was very good!
Pros:

Clean and good location

Cons:

Had a big dog near my room and it was barking a lot

2026-01-30 via Nuitee
F
FNU solo_traveller us
3
2026-01-24 via Nuitee
M
Mike family_with_children us
8
2026-01-20 via Nuitee
J
James family_with_children us
10
We enjoyed our stay; we will return next year.
Pros:

All good

Cons:

All was fine

2026-01-20 via Nuitee
E
Emily couple us
8
It was a great place to stay for a great weekend trip
Pros:

We liked the location for the purposes of our trip. The room was very nice and clean

Cons:

The bed was not as comfortable as we would have expected but it was not an issue during our stay. We still enjoyed our time and thought it was a good spot.

2026-01-20 via Nuitee
S
Scott couple us
5
Cons:

Need to be upgraded

2026-01-20 via Nuitee
C
Christopher couple us
10
2026-01-20 via Nuitee
C
Candi couple us
10
Absolutely amazing would stay again
Pros:

The staff lady at the front desk was absolutely amazing!!! She needs a raise! You could tell she really cared about her job and the people she welcomed in, I didn't get her name, I was just exhausted and literally was running away from home for a night of uninterrupted sleep....but she had amazing tattoos

Cons:

The stay was too short! Lol

2026-01-19 via Nuitee
M
Michael family_with_children us
8
Pros:

The room was clean. The bed was comfortable and the breakfast was good.

Cons:

They’re was a strange smell. And several people smoking in front of building.

2026-01-19 via Nuitee
Y
Yugesh family_with_children ca
9
2026-01-19 via Nuitee
T
Travis couple us
8
2026-01-19 via Nuitee
R
Robert couple us
9
Location was great for our needs; room for this stay was newer/updated; breakfast buffet is good
Pros:

Staff/housekeeping were friendly, professional, responsive to our needs. Breakfast buffet was very good; consider opening at 6:30 on weekends, please. Room was updated, clean, well equipped.

Cons:

Fitness center was dirty, in disarray (equipment left out, trash on floor; same as with our previous stay, it was hot/couldn't find TV remote/lights kept goint out [bad motion sensor?]; needs more equipment.

2026-01-19 via Nuitee
J
Judith family_with_children us
5
Okay.
Pros:

Staff very friendly.
Breakfast was good. Breakfast area very clean.
Parking lot great.
Great air conditioning.

Cons:

Had 3 rooms.
Terrible terrible lousy tv. Limited tv access. Only one or two channels. Nothing but pixelation. Our family rooms were just as bad.
Fourth floor ice maker out of order. We are in our 80s and going to other floors for ice not convient.

2026-01-19 via Nuitee
H
Harold couple us
10
2026-01-19 via Nuitee
B
Brian solo_traveller us
10
2026-01-19 via Nuitee
S
Sorrentino couple us
10
2026-01-15 via Nuitee
R
Rubel couple us
7
Pros:

clean

Cons:

noisy

2026-01-11 via Nuitee
K
karl solo_traveller us
10
Enjoyable stay with a comfortable room and friendly staff.
Pros:

I was upgraded to a lovely suite with a beautiful view of the back garden. The staff were friendly and helpful throughout my stay. I thoroughly enjoyed my time at this property. Thank you for the excellent service!

Cons:

The hot water pressure at the bathroom sink was weak, though I didn't request a repair as it didn't significantly affect my stay.

2026-01-09 via Nuitee