Mercure Tokyo Ginza

Hotels
Mercure
8.3 (854 reviews)
Chuo-ku Ginza 2-9-4 , Tokyo , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great location, close to shopping and dining
Easy access to public transport
Attentive room service
Cons:
Additional charges for early check-in and late check-out
Expensive breakfast options
Small room size
Lack of amenities such as a gym
Some found the hotel to be pricey

Categories

Cleanliness
8.5
Guests frequently praised the hotel's cleanliness, often describing the rooms as clean and well-maintained.
Service
7.9
Staff were mentioned as friendly and helpful with a focus on attentive room service, although there were minor complaints regarding additional charges for early check-in and late check-out.
Location
9.2
Location is consistently highly rated, noted for its proximity to shopping, dining, and access to public transport.
Room Quality
7.2
The rooms were considered clean and comfortable overall, but some guests noted the rooms as small or dated.
Amenities
6.5
Mixed feedback on amenities; guests appreciated the breakfast and complimentary items but noted the lack of gym and other facilities.
Value for Money
6.7
The hotel received mixed reviews about value for money, with some guests finding it expensive, especially regarding the breakfast cost and room rates.
Food and Beverage
7.1
Generally, guests enjoyed the quality of food at breakfast, but some found the variety and replenishment of food lacking.
Overall Experience
8
Most guests had a positive overall impression of their stay, with recommendations to others despite some noting areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 05:24

Property Description

Convenient Location near Ginza Shops
Less than 500 metres from Ginza's famous shops, Mercure Hotel offers comfortable rooms with free Wi-Fi and concierge services. Enjoy easy access to Ginza Itchome Subway Station and nearby attractions like Kabuki-za Theatre and Tsukiji Fish Market.

Relaxing Amenities and Services
Unwind with in-room massages or a manicure at Mercure Ginza. The hotel also provides safe deposit, currency exchange, and free Wi-Fi in the lobby. Aromatherapy treatments are available for a touch of luxury during your stay.

Delightful Dining Experience
Start your day with a Western buffet breakfast at Bistro de l'Echanson by "Le bistrot de l'Echanson." Indulge in a variety of dishes to kick off your adventures in Ginza.

Book your stay at Mercure Hotel Ginza for a memorable and comfortable experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 7
Airport code: HND

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location