Hotel RF San Borondon

Hotels
8.3 (3772 reviews)
Agustin Espinosa, 2 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice pool
Cons:
Thin walls
Basic amenities
Inconsistent breakfast quality

Categories

Cleanliness
7.94
Generally clean as per multiple reviews, though some mention noise issues from thin walls and doors.
Service
8.91
Staff described as very friendly and helpful in multiple reviews.
Location
8.45
Location praised for being quiet yet close to the center and necessary amenities.
Room Quality
7.9
Rooms described as spacious and clean, though some noted basic amenities.
Amenities
8.43
Good amenities including a pool, though some guests felt the facilities were basic.
Value for Money
8.39
Value considered acceptable relative to the price, although some room quality inconsistencies noted.
Food and Beverage
7.94
Breakfast seen as good quality but not exceptional; some mentions of variations in the quality.
Overall Experience
8.41
Overall enjoyment of the stay widely noted despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:25

Property Description

Colonial Style Hotel Complex:
This small colonial style hotel complex in Puerto de la Cruz offers a charming and historic atmosphere for your stay.

Salt Water Swimming Pool and Gym:
Relax and rejuvenate in the large salt water swimming pool or keep up with your fitness routine at the on-site gym, providing the perfect balance of leisure and wellness during your vacation.

Central Location and Nearby Attractions:
Conveniently situated near Plaza del Charco, the bus station, and popular attractions like Lagos de Martianez and Loro Park, RF San Borondon ensures you can easily explore the best of Puerto de la Cruz during your visit.

Book now to experience the perfect blend of history, relaxation, and convenience at RF San Borondon!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3772 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.41
L
LOURDES • solo_traveller • es
7
Pros:

Es la segunda vez que estoy en el hotel, limpieza perfecta, las camas súper cómodas, personal muy amable, desayuno abundante y bueno, piscina perfecta, jardines, la única pega son las hamacas de las piscinas que tienen falta cambiar o poner una colchoneta ya que te hundes en ella, una persona mayor o de mucho peso imposible incorporarse de la hamaca.

Cons:

La única pega son las hamacas de las piscinas que tienen falta cambiar o poner una colchoneta ya que te hundes en ella, una persona mayor o de mucho peso imposible incorporarse de la hamaca. Por otro lado, el ventilador tiene capacidad deberían cambiar o intentar instalar aire acondicionado.

2026-06-27 • via Nuitee
P
Pietro • family_with_children • it
10
abbiamo soggiornato in questa struttura cinque notti, una bella esperienza direi...da ripetere
Pros:

struttura molto bella con una bella piscina e un buon posizionamento....Vicina a fermate autobus.supermercato e sopratutto alla spiaggia il che ne fa'una posizione comodissima.

Cons:

pulizia delle camere migliorabile...

2026-06-27 • via Nuitee
V
Valvanera • family_with_children • es
9
Agradable
Pros:

La ubicacion y el hotel muy bonito,el personal atento

Cons:

Que no tenia terracita

2026-06-27 • via Nuitee
L
László János • family_with_children • hu
7
Pros:

Garden was beautiful. Breakfast was perfect.

Cons:

We missed the refrigerator.

2026-06-27 • via Nuitee
F
Fred Blain • solo_traveller • fr
7
Tout est bien, un peu moins pour les dîners
Pros:

L'emplacement est très bon, le stationnement est assez facile autour. Le personnel est à l'écoute et très gentil, les chambres sont propres et confortables. Les petits déjeuners sont copieux.

Cons:

Par contre, les dîners n'ont pas été à la hauteur de tout le reste, dommage.

2026-06-26 • via Nuitee
V
Vidiella • solo_traveller • es
9
Pros:

Me sorprendió el sitio , me pareció todo muy bien cuidado y muy bonito mucha calma y agradable

Cons:

Lo que no me acabo fue la comida , croquetas congeladas que no saben a nada y pescado congelado a la plancha igual.

2026-06-25 • via Nuitee
P
Pool Anthony • solo_traveller • es
10
2026-06-25 • via Nuitee
L
LAURA • solo_traveller • es
9
2026-06-25 • via Nuitee
M
Martinez • family_with_children • es
10
2026-06-25 • via Nuitee
M
María • extended_group • es
7
Bien
Pros:

Muy bien ubicado, las instalaciones comunes limpias y atractivas.

Cons:

No hay cambio de toallas todos los días, además el servicio de limpieza te despierta muy temprano para hacerte la habitación sea el día que sea. Nos despertaron a las 8 de la mañana los tres días que estuvimos alojados.

2026-06-25 • via Nuitee
R
Rodríguez Ramírez • couple • es
7
2026-06-25 • via Nuitee
J
Julio Jose • couple • es
10
Céntrico y bien comunicado
Pros:

habitación grande con baño enorme

Cons:

Nada

2026-06-24 • via Nuitee
E
Estela • couple • es
10
2026-06-24 • via Nuitee
M
Maurizio • family_with_children • it
10
Pros:

😀

2026-06-24 • via Nuitee
N
Noelia • solo_traveller • es
10
2026-06-24 • via Nuitee
R
Rui Horta • solo_traveller • pt
10
Pros:

Localização zonz calma, funcionarios espetaculares, serviço muito bom, recomendo.

Cons:

Nada a apontar.

2026-06-23 • via Nuitee
M
Maryna • family_with_children • it
3
Il soggiorno e stato un po' stressante
Pros:

La stanza carina, spaziosa. Piacevole. Una bella piscina. Ambiente piacevole

Cons:

1. Non mi piaciuto che cassaforte in stanza c'è, ma non funziona. A pagamento.
Chiedendo nel risepshion hanno risposto che cassaforte è a pagamento.
2. E allora ho lasciato il tablet nella cassaforte aperta e al ritorno ho ritrovato il tablet con il vetro e cristalli liquidi rotto.
Sono andata nella risepshion ho chiesto se si poteva visionare le videocamera di sorveglianza? No. Allora mi hanno proposto di scrivere reclamo. Ho fatto. Dopo di che nessun riscontro. Nessunissima risposta. Zero! Dopo ho scritto anche SMS al albergo nel merito di tablet e reclamo.
Nessuna risposta! Niente di niente!
3. Poi abbiamo avuto per divertirsi giorni connessione internet non esistente e scarsissima. E stata una fonte di forte stress!
Comunicando in resepshion hanno prontamente risolto problema.
4. Poi uscendo della stanza di albergo. Si vedeva in bella vista cimitero!!
Cimitero attaccato alla piscina del albergo e separata con muretto. E una vista orribile, che non si poteva evitare. Sicuramente a sapere che alla piscina del albergo attaccato cimitero con le tombe e croci. Separato con un muretto e davvero brutto. Fa senso. E se sapessi prima di prenotare, non verrei in quel albergo con cimitero attaccato.

2026-06-22 • via Nuitee
M
MaryK • solo_traveller • gr
10
2026-06-22 • via Nuitee
I
Ivana • couple • bg
10
2026-06-22 • via Nuitee
I
Ignacio • extended_group • es
9
2026-06-22 • via Nuitee