Sholeo Lodges Los Gigantes

Hotels
9 (3378 reviews)
Avenida Gaviota, 3 , Puerto de Santiago , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great amenities such as a heated pool
Cons:
Food quality was disappointing
Cleanliness issues reported

Categories

Cleanliness
8.39
Several reviews mentioned cleanliness issues, such as rooms not being cleaned properly.
Service
9.86
Staff were described as friendly and helpful across multiple reviews.
Location
9.4
Location is generally good, though some reviews indicated it was far from the airport.
Room Quality
8.85
Rooms were noted as modern and clean but had some cleanliness issues.
Amenities
9.88
Great amenities like a heated pool and good entertainment options.
Value for Money
8.34
Some reviews suggest that the food quality did not match the pricing.
Food and Beverage
7.39
Multiple comments about poor quality and limited options of food.
Overall Experience
9.86
Overall stay was enjoyable with high praise for the staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

ORIGINAL HUB:
Embrace a unique experience at our ORIGINAL HUB, the bustling heart of our hotel where all the action takes place.

FEELGOOD GARDEN:
Unwind at our FEELGOOD GARDEN, the ultimate spot for enjoying refreshing drinks in a vibrant outdoor setting, perfect for socializing.

Premium Amenities:
Indulge in our premium amenities including a gym, swimming pool, massage rooms, and a versatile co-working area with multipurpose rooms.

Ready to experience the best of Playa de la Arena? Book your stay at Sholeo Lodges Los Gigantes now for an unforgettable getaway!

Important information:

Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link.

When booking 4 rooms or more, different policies and additional supplements may apply.

This property does not accommodate stag or hen parties or similar parties.

This establishment offers co-working space.

When traveling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. All requests for traveling with pets are subject to availability and prior confirmation by the hotel.

The cleaning service is provided once every three days and linens are changed once a week.

Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you.

The restaurant service is self-service. Half board consists of breakfast and à la carte dinner, choosing between a starter, a main course and dessert (drinks not included).

Please note that bookings on a half-board basis for the nights of December 25th and 31st will include the standard service, without gala dinners or special menus.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3378 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 9.86
J
Jillian • solo_traveller • es
9
Pros:

Very relaxed and friendly

Cons:

So chilled out.

2026-05-09 • via Nuitee
N
Nathalie • solo_traveller • fr
10
2026-05-09 • via Nuitee
P
PHILIPPE • solo_traveller • fr
10
Excellent séjour!
Pros:

Hôtel de standing, surplombant la mer. Belles promenades à proximité.
Une grande piscine avec de nombreuses chaises longues. On en a bien profité!
Belle chambre spacieuse, lumineuse, avec terrasse vue sur mer
Personnel très agréable.

Cons:

Rien à reprocher, on y reviendra et on recommande

2026-05-09 • via Nuitee
M
Maria helena • couple • pt
10
Pros:

staff ⭐️⭐️⭐️⭐️⭐️

2026-05-09 • via Nuitee
I
Inmaculada • solo_traveller • es
9
2026-05-09 • via Nuitee
D
Daniel • couple • es
10
2026-05-09 • via Nuitee
V
Vivien • couple • hu
10
Nagyon pozitív. Öröm volt itt lenni.
Pros:

Csodás helyen van, nagyon jó stílusú szállás. Finom a reggeli, fűtött a medence. A személyzet külön említést érdemel annyira kedvesek és segítőkészek. Programszervezésben is segítenek.

Cons:

Egyet ha lehetne ajánlani akkor nem lenne rossz ha egy üveg víz be lenne készítve a szobába, mert ha későn ér oda a vendég jól esne egy kis hidratálás. Illetve jó lenne egy rendes szekrény ahova be lehet pakolni rendesen a ruhákat.

2026-05-08 • via Nuitee
M
Michael • solo_traveller • ie
6
Pros:

The rooms were very big. Twice as big as a normal hotel room

Cons:

The beds were 2 single beds put together.. And came apart in the night

2026-05-07 • via Nuitee
J
jabłoński • couple • pl
10
Pros:

Obiekt czysty, w okolicy jest wiele bezpłatnych miejsc parkingowych przy ulicy. Dobra lokalizacja do zwiedzania wyspy.

2026-05-07 • via Nuitee
S
Sara • solo_traveller • es
9
Pros:

La ubicación, las instalaciones, la piscina es top, y la zona y las habitaciones con la terraza

2026-05-07 • via Nuitee
A
Amoureux • solo_traveller • fr
8
2026-05-07 • via Nuitee
E
ERIC • solo_traveller • fr
9
2026-05-07 • via Nuitee
M
Mindaugas • couple • lt
10
2026-05-07 • via Nuitee
N
Natalie • solo_traveller • gb
10
Pros:

The hotel staff, facilities and cleanliness were exceptional. We had a lovely room with a great view.

Cons:

N/a

2026-05-07 • via Nuitee
B
Beatriz • couple • es
7
Lo mejor todos los gatos que habían en las instalaciones y el amor con el que se le trata
Pros:

La ubicación, tranquilidad, el bufet en el desayuno y la atención del personal

Cons:

La cama era muy incomoda

2026-05-07 • via Nuitee
M
Maryna • couple • dk
10
Розташування чудове, чисто, чудовий басейн, смачні сніданки
Pros:

Чисто, гарний краєвид, зона басейну

Cons:

Було не достатньо мила в гелю для душу

2026-05-06 • via Nuitee
Óscar • family_with_children • es
8
2026-05-06 • via Nuitee
D
David • couple • at
6
Cons:

Păpatul ca se face curat la 3 zile , dacă dorești altceva se percepe taxa pentru orice

2026-05-06 • via Nuitee
C
Candice • couple • fr
10
Je recommande
Pros:

Bien situé
Propre et équipes agréables
Bon petit déjeuner
Belle vue sur l'océan et la gomera

Cons:

Pas de parking, compliqué de trouver une place aux alentours

2026-05-06 • via Nuitee
A
Artur • solo_traveller • pl
8
2026-05-06 • via Nuitee