Sholeo Lodges Los Gigantes

Hotels
9 (3619 reviews)
Avenida Gaviota, 3 , Puerto de Santiago , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great amenities such as a heated pool
Cons:
Food quality was disappointing
Cleanliness issues reported

Categories

Cleanliness
8.39
Several reviews mentioned cleanliness issues, such as rooms not being cleaned properly.
Service
9.86
Staff were described as friendly and helpful across multiple reviews.
Location
9.4
Location is generally good, though some reviews indicated it was far from the airport.
Room Quality
8.85
Rooms were noted as modern and clean but had some cleanliness issues.
Amenities
9.88
Great amenities like a heated pool and good entertainment options.
Value for Money
8.34
Some reviews suggest that the food quality did not match the pricing.
Food and Beverage
7.39
Multiple comments about poor quality and limited options of food.
Overall Experience
9.86
Overall stay was enjoyable with high praise for the staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

ORIGINAL HUB:
Embrace a unique experience at our ORIGINAL HUB, the bustling heart of our hotel where all the action takes place.

FEELGOOD GARDEN:
Unwind at our FEELGOOD GARDEN, the ultimate spot for enjoying refreshing drinks in a vibrant outdoor setting, perfect for socializing.

Premium Amenities:
Indulge in our premium amenities including a gym, swimming pool, massage rooms, and a versatile co-working area with multipurpose rooms.

Ready to experience the best of Playa de la Arena? Book your stay at Sholeo Lodges Los Gigantes now for an unforgettable getaway!

Important information:

Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link.

When booking 4 rooms or more, different policies and additional supplements may apply.

This property does not accommodate stag or hen parties or similar parties.

This establishment offers co-working space.

When traveling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. All requests for traveling with pets are subject to availability and prior confirmation by the hotel.

The cleaning service is provided once every three days and linens are changed once a week.

Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you.

The restaurant service is self-service. Half board consists of breakfast and à la carte dinner, choosing between a starter, a main course and dessert (drinks not included).

Please note that bookings on a half-board basis for the nights of December 25th and 31st will include the standard service, without gala dinners or special menus.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3619 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 9.86
L
Lisowicz solo_traveller pl
10
2026-07-25 via Nuitee
A
Andrea couple it
9
Fantastica struttura in una location veramente comoda per raggiungere le varie destinazioni.
Pros:

Piscina, location, stile, posizione, colazione

Cons:

Menu della cena poco vario

2026-07-25 via Nuitee
Дмитро couple ua
10
2026-07-25 via Nuitee
C
Claudia couple es
10
Todo muy cómodo, el personal muy amable y simpático. Las instalaciones están muy bien y creo que tienen todo lo necesari
Pros:

Todo

2026-07-25 via Nuitee
M
Moleskine couple it
7
Pros:

Un hotel senza nessuno charme, adatto ai più giovani, in buona posizione rispetto al centro del paese e alla Playa de la Arena. Colazione nella norma. Sembra un hotel facente parte di una catena, tipo Ibis. Tutto piatto, standard, anche se pulito. Bella la piscina. Personale cordiale.

Cons:

La musica ad alto volume in piscina alle tre del pomeriggio di venerdì, tremenda, da rompere i timpani. Gli spazi comuni, ristretti e a bordo piscina.

2026-07-25 via Nuitee
H
Havva solo_traveller nl
10
2026-07-25 via Nuitee
F
Fatima solo_traveller es
8
2026-07-25 via Nuitee
O
Oihana couple es
8
2026-07-24 via Nuitee
W
Wiktor solo_traveller pl
10
2026-07-24 via Nuitee
M
María Beatriz family_with_children es
10
2026-07-24 via Nuitee
P
Panta family_with_children ch
7
2026-07-23 via Nuitee
N
Nicoleta solo_traveller ro
10
Pros:

Totul

2026-07-23 via Nuitee
R
Rita family_with_children gb
8
Our first experience with Tenerife thanks to a pleasant stay with Sholeo Lodges Los Gigantes
Pros:

The staff are very friendly, we particularly love the room - it’s spacious and has a fridge, the hotel pool is clean, it has a section for small children. Hotel facility is adequate - it has its own gym and garden.

Cons:

I think the hotel can do better with more breakfast/lunch/dinner choices. It’s good that the hotel includes breakfast but menu choices are limited. Lack of transport - only local buses but busy as many stops and distance to popular destinations e.g. Siam Park/Mall is far and takes over an hour to get to.

2026-07-23 via Nuitee
J
Jesus couple es
10
Brand new hotel, luxury experience for a budget
Pros:

Very nice hotel, big swimming pool and lots of the sunbeds, good breakfast (bit industrial but still nice), got lucky as we had an upgraded room with balcony with view on the sea it was great, rooms are cleaned and comfy with fridge, they have a fountain for water which is very nice as tap water is not drinkable. All the facilities looked super new.

Cons:

Breakfast was a bit industrial but still ok for a 3 star hotel

2026-07-23 via Nuitee
M
Marcus couple gb
9
2026-07-23 via Nuitee
Пулин solo_traveller ua
7
Pros:

Гарний краєвид, приємний персонал, гарні сніданки

Cons:

У номері було бите скло біля кроваті. В номері є тільки два стакани та фен для волосся. З посуди нічого. Душова грязна.

2026-07-23 via Nuitee
B
Brenda Julieth couple es
10
2026-07-22 via Nuitee
A
Adél couple hu
10
2026-07-21 via Nuitee
M
Michał Rodacki solo_traveller pl
4
Trochę rozczarowany
Pros:

Położenie hotelu bardzo dobre. Blisko pięknej chyba najlepszej plaży w okolicy Los Gigantes. Blisko restauracje, bary, sklepy. Przystanek autobusowy blisko hotelu.

Cons:

Czystość w łazience. Włosy poprzednich wynajmujacych pokój, grzyb na ścianie.
Najgorsze były ręczniki, śmierdzące stęchlizną. Miałem nadzieję, że tylko te pierwsze ale po wymianie następne też niestety brzydko pachniały stęchlizną.
Hotel wydaje się nowy ale odklejone tapety, grzyb w łazience czy byle jak przeprowadzone naprawy przy takiej cenie nie powinny mieć miejsca.

2026-07-21 via Nuitee
F
FAYA solo_traveller es
10
2026-07-20 via Nuitee