Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Hotels
•
Best Western Premier
7.6 (125 reviews)
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA , Liverpool , GB
44-151-5492222

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Facilities

Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great shower
Cons:
Cleanliness issues
Dated decor
Inadequate food service

Categories

Cleanliness
6.74
There were mentions of dirty, dated rooms and a bathroom that didn’t feel super clean.
Service
8.71
Multiple reviews highlighted friendly and welcoming staff.
Location
7.75
Located on an industrial estate but described as quiet at night; may be isolated.
Room Quality
7.2
Rooms were spacious but some reports of them looking dated and in need of refurbishment.
Amenities
7.73
Amenities include a pool and spa, which were well-received, but the spa was closed for two days.
Value for Money
8.19
Generally considered good value considering the size of the rooms for the price paid.
Food and Beverage
6.74
Food quality was average with a chaotic breakfast experience reported and limited options.
Overall Experience
7.71
Guests were generally pleased with their stays, despite some listed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:10

Property Description

Discover the charm of Best Western Premier Knowsley Suites Hotel & Spa, your perfect getaway in the heart of Liverpool.

Recreational Oasis
Unwind in our inviting indoor pool and rejuvenate in the sauna, offering the ideal escape from the hustle and bustle of daily life.

Culinary Delights
Savor exquisite meals at our on-site restaurant or grab a quick snack at the coffee shop. Enjoy the convenience of 24-hour room service and a bar/lounge to quench your thirst after a long day.

Comfort & Connectivity
Stay connected with complimentary Wi-Fi in one of our 96 spacious guestrooms, equipped with all modern conveniences, including digital programming, hair dryers, and on-demand housekeeping.

Embrace the comfort and elegance of Best Western Premier Knowsley Suites Hotel & Spa—book your memorable stay today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 6.74
Service: 8.71
Location: 7.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
D
David • couple • gb
10
2026-07-05 • via Nuitee
L
Lucy • solo_traveller • gb
8
2026-07-04 • via Nuitee
D
Dale • couple • gb
8
2026-07-04 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

The staff

Cons:

We had to wait for the breakfast

2026-07-02 • via Nuitee
M
Matthew • solo_traveller • gb
7
Ok, clean and spacious.
Pros:

Liked having a big bed, extra space in the lounge area and a good sized wardrobe.

Cons:

Flush was broken and had to be pumped super fast about 20 times to work. Gym door wasn't working. Had 1/2 roll of toilet roll until we managed to get some more the second day.

2026-07-02 • via Nuitee
A
Alexandra • couple • gb
6
Somewhere to rest your head and fill up on breakfast. Don’t expect miracles.
Pros:

Great breakfast and very helpful and friendly staff.

Cons:

The cleanliness and aged facilities.
Dirty tissue found in our room, weathered bathroom taps, air con barely working.

2026-07-02 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-01 • via Nuitee
L
Lisa • solo_traveller • gb
10
Pros:

Room great aircon amazing with the hot weather love tge staff really nice

Cons:

Asked for a kingsize bed but got beds pushed together which was uncomfortable 🤔

2026-07-01 • via Nuitee
M
Meghan • couple • ie
1
2026-07-01 • via Nuitee
S
Sara • couple • gb
10
2026-07-01 • via Nuitee
S
Simon • solo_traveller • gb
10
A great place to stay
Pros:

I love this place, great food, lovely room and bed

2026-06-30 • via Nuitee
K
Kenton • solo_traveller • gb
8
Pleasant, provided what I needed.
Pros:

Room and location were great. Breakfast was good.

Cons:

Could not get room dark, ambient light made it difficult to sleep

2026-06-30 • via Nuitee
A
alan • family_with_children • gb
4
2026-06-29 • via Nuitee
M
Mark • extended_group • gb
6
Never again
Pros:

Staff and location

Cons:

Dirty, dated and not well equipped

2026-06-29 • via Nuitee
D
Donna • solo_traveller • gb
7
2026-06-29 • via Nuitee
R
Richard • solo_traveller • gb
3
Could not sleep properly due to uncomfortable beds so not great
Pros:

Friendly staff

Cons:

No running cold water in my room. Beds uncomfortable. Bar area sticky tables.

2026-06-29 • via Nuitee
P
peter • couple • gb
8
Pros:

Rooms were very good but carpets could do with replacing, very stained!

Cons:

Under staffed in the bar/reception area at night time, young lady was actually running backwards & forwards between the two areas

2026-06-28 • via Nuitee
A
Alan • couple • gb
8
2026-06-28 • via Nuitee
G
Greg • couple • gb
7
All good
Pros:

All good, Erin who worked in the bar/restaurant was excellent.

Cons:

Next door had a domestic at 6:45 sat morning, decor stuck in the 90's

2026-06-28 • via Nuitee
D
Darren • solo_traveller • gb
7
2026-06-28 • via Nuitee