42 Apart-Hotel

Room was filthy, bin overflowing, stains all over chairs, floor hadn’t been hoovered for what looked like a few days. Bathroom was also dirty, tap, trims, toilet, sink not clean. Bath coming away from the wall, never seen as much silicone trying to seal the gap before.
Heating was very high and could not control in room.
The hotel needs a full refurb from top to bottom
Bed and pillows worn and grubby, will not stay at this hotel again.

Very helpful and friendly 24 hour reception staff.

The coffee machine didn’t work - no one could fix it/give a replacement
The lights kept flickering

Awful property probably the worst place we have ever stayed. We work and stay all over the country and this place is terrible shouldn’t even be on booking.com. It’s dirty, in need of a total renovation, smelt awful, didn’t feel safe at all.

The room and the toilet were not clean. The duvet has some urine-like signs, and found that on the last day.

The bed was a combination of two twins beds, so a gap in between made me sleep on just one small twin bed, instead of a king bed.

The price is like for a 4 or even a 5 start hotel, but the service is not comparable to the price.

I communicated the same to hotel management by email, but no reply received.

The stains and marks and writing over multiple walls. The shower door partially hanging (not completely attached, and did not shut). The disgusting build up of grime on the taps.

Not impressed with our room at all! It smelt bad as soon as we walked in, the shower door handle, bedside table and tv remote were all broken. Bedsheets were dirty, mugs in the kitchen hadn’t been cleaned, the bathroom was dirty and looked like it hadn’t been cleaned.

Śniadanie,

There was nothing to wash dishes, remote broke, no bath as advertised, broken freezer, no towels and poorly stocked for coffee/tea

There were elements of the stay that I didn’t like but it would be wrong to characterise them as being “things I didn’t like about the property”.

When I checked in it transpires that I should have been asked to complete a form choosing breakfast items which would have been delivered to my room. The member of staff forgot to do this , despite me being the only guest checking in at the time. The staff member was warm and friendly just not particularly efficient on that occasion. This meant that when I enquired “where I needed to go for breakfast” that the member of staff in duty then had to explain what had gone wrong. I was time limited and whilst he offered to make things right, I didn’t really have time for that. To be fair to the staff member, he did rustle me up a bag of cereal bars, fruit and biscuits.

The room itself was of a good size and was clean and comfortable although I can’t understand why it is called “42 Apart-Hotel” as to me this implies that it has apartment like qualities which generally means a microwave and the ability to eat in the room. There was nothing like that and it is very much a standard hotel room with a bedroom and a private bathroom. Additionally it advertises itself as having a restaurant which it doesn’t. There is a franchised burger bar adjacent which can be used but it wasn’t clear from the hotel booking page that it wouldn’t be open on a Monday. The blinds may not be to everyone’s liking and I had to move from my original room as they were damaged and inadequate. I also find it annoying when there is no plus socket adjacent to or even near a tea/coffee tray.

There was nothing bathroom whilst clean wasn’t “up to scratch”. There were two things wrong that I noticed.

Very noisy, floor boards falling through, door broken, taps always hot never cold, shower broken