Holiday Inn Express Hotel & Suites White River Junction by IHG

Hotels
•
Holiday Inn Express
8.1 (486 reviews)
121 Ballardvale Drive , White River Junction , us
+1 802-299-2700

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious rooms
Good breakfast options
Cons:
Issues with cleanliness
Slow transportation options
Unexpected charges

Categories

Cleanliness
7.35
Multiple reviews indicated issues with cleanliness, particularly with the room not being vacuumed and lack of toilet paper replenishment.
Service
8.85
Excellent service praised in several reviews, including prompt assistance with a lost item and polite front desk staff.
Location
8.35
Location was frequently highlighted as a positive aspect in many reviews.
Room Quality
7.85
Generally good room quality, although there were comments about cleanliness.
Amenities
8.35
Amenities such as complimentary breakfast and fitness center were appreciated by guests.
Value for Money
7.85
Most guests felt they received reasonable value for their stay despite a few concerns about extra charges.
Food and Beverage
8.35
Breakfast received positive remarks with good variety and quality.
Overall Experience
7.85
Despite some issues, many guests reported positive overall stays with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:11

Property Description

Convenient Location: Situated at the junction of Interstate 91 and 89, the Holiday Inn Express in White River Junction, Vermont offers easy access to local attractions.

Modern Amenities: Enjoy completely non-smoking guestrooms with free wireless internet, in-room coffeemakers for a fresh cup of coffee, an on-site fitness centre, and contemporary business facilities.

Nearby Attractions: Explore popular destinations like Dartmouth College, Quechee George State Park, Ottaquechee Valley Winery, Powerhouse Mall, and the Billings Farm and Museum, all just a short distance away.

Experience comfort and convenience at the Holiday Inn Express White River Junction. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEB

Location

Guest Reviews

8.1
Based on 486 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.85
J
jean-philippe • extended_group • fr
7
Parfait pour une étape en famille
Pros:

Grande chambre
Bon petit déjeuner

Cons:

Cuisine peu équipée

2026-08-29 • via Nuitee
S
Shaw • couple • us
7
The place was clean,quiet and felt safe,staff was friendly.
Pros:

Great variety,good coffee and centrally located in the hotel

Cons:

The suite was spacious and clean, but needs. updating desperately . The furniture are worn and the place has a musty smell because it's old.

2026-08-19 • via Nuitee
T
Timothy • family_with_children • us
8
2026-08-18 • via Nuitee
M
Mariel • family_with_children • us
9
Pros:

Clean, happy team, dove products.

Cons:

Window ac units were very loud and shades were not allowed to block the light.

2026-08-15 • via Nuitee
W
William • solo_traveller • us
8
Good
Pros:

Nice location… big rooms. Nice staff. They put window air conditioners in the rooms.

Cons:

The air conditioning for the whole building was broken and there was no full breakfast because other equipment was broken.

2026-08-14 • via Nuitee
L
Lori • family_with_children • us
8
Pros:

Staff was friendly and breakfast was good

Cons:

It just so happened the elevator was our and we were on the 4th floor. They did offer to carry our luggage though.

2026-08-02 • via Nuitee
R
Runner0382 • Solo travel
2
Mis-run, dirty, far-below-standard property run by independent operator
Pros:

Very poor stay. Gigi Hotels runs this property and the White River Inn. This owner is derelict and now is facing a mult-hundred thousand dollar A/C repair bill which means you get the Motel 6 quality in-window A/C units until he ponies up the cash. Amazing that owners won't just do preventative maintenance. Also, elevators have been out of order for days.

Enjoy your serratia bacteria in your shower, filthy rooms and stairwells, and 84 degree hallway temperature.

Oh, don't forget that you WILL NOT get the normal hot food - no eggs, bacon/sausage or potatoes due to "employee comfort while our A/C is out" (yeah right, owner doesn't want to even pay for food).

Worst standard IHG property I have ever stayed at and I've stayed in some very poor ones.

Appalling.

No issues with crowd quality as the other user reported.

2026-07-21 • via Tripadvisor
R
Ronald • solo_traveller • us
8
Clean quiet convenient
Pros:

Convenient

2026-07-21 • via Nuitee
B
Brenda • couple • us
7
Excellent, other than elevator
Pros:

The elevator was not working and we were on the 3rd floor. The central air conditioning was not working but that did not bother us because our window air conditioning worked.

Cons:

See above

2026-07-21 • via Nuitee
K
Kerry • family_with_children • us
1
Cons:

Booked the same day as our stay, drove to the hotel, only to find out they lost their air conditioning, the elevators weren’t working, and because of all of the electrical problems, there would be no breakfast. Our room was supposed to be on the 4th floor. Why would they allow new bookings when their facilities were not working? Needless to say, we didn’t stay the night and they did agree to cancel the reservation without a fee.

2026-07-13 • via Nuitee
H
Hong • couple • cn
7
2026-07-13 • via Nuitee
H
Henry • family_with_children • us
7
The place was clean, food was good, staff was very nice and the area was very very quiet.
Pros:

The staff was very pleasant and were quick to resolve small issues that arose during my stay. The breakfast was fresh, plentiful and tasty.

Cons:

It was not good that the elevator was out of order for the better part of the weekend. It was out for a while on Saturday and then all day on Sunday until we checked out Monday morning. Since we were on the top floor this made it harder to come down with all of our luggage.

2026-07-01 • via Nuitee
K
KARLA KATHIANE • solo_traveller • br
10
Pros:

I liked the comfortable bed, the staff, the coffee, the hotel is beautiful.

Cons:

The shower

2026-06-23 • via Nuitee
D
David • couple • gb
8
Fair value
Pros:

Spacious

Cons:

Dark in our room

2026-06-20 • via Nuitee
K
Katja • extended_group • us
8
Comfy, clean, and friendly staff!
Pros:

Location was great! Close to Dartmouth.

2026-06-19 • via Nuitee
A
Adrianne • family_with_children • us
7
2026-06-19 • via Nuitee
M
Michele • extended_group • us
8
Pros:

Convenient, clean, breakfast

Cons:

Our door key often didn’t work because it was against a cell phone or credit card. We had to ask 4 times to get it reprogrammed. Very sensitive.

2026-06-16 • via Nuitee
H
Helen • couple • us
8
2026-06-16 • via Nuitee
M
Mary • couple • us
8
2026-06-15 • via Nuitee
P
Priscille • couple • us
5
Pros:

Location

Cons:

Room was not clean. The same bug was on the bathroom counter for 2 days. The floor was dirty.

2026-06-14 • via Nuitee