Hilton Saint Augustine Historic Bayfront

Hotels
•
Hilton Hotels & Resorts
8.8 (436 reviews)
32 Avenida Menendez , St. Augustine , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Beautiful Decor
Cons:
Noise Issues
AC Problems

Categories

Cleanliness
8.28
There were mentions of issues with noise and loud air conditioning which may affect the perception of cleanliness.
Service
9.25
The staff received high praise for their professionalism and going above and beyond.
Location
9.79
The location was frequently mentioned as ideal for attending events.
Room Quality
8.24
Issues with window blinds and room conditions were noted, indicating potential areas for improvement.
Amenities
8.77
Amenities were appreciated, though some guests expressed a desire for specific offerings to return.
Value for Money
8.23
The hotel was described as pricy, which could affect perceived value for money.
Food and Beverage
8.78
Positive remarks about breakfast and dining experiences were common.
Overall Experience
9.05
Overall satisfaction with the hotel experience, highlighting the festive atmosphere and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Scenic Views and Relaxation
Located in the heart of Saint Augustine's historic district, Hilton Saint Augustine Historic Bayfront offers stunning views of Matanzas Bay. Guests can unwind by taking a refreshing dip in the outdoor pool or soaking in the hot tub while enjoying the picturesque surroundings.

Comfortable Rooms with Modern Amenities
Each room at the hotel is equipped with a flat-screen TV, private bathroom, and some even feature a balcony overlooking St. Augustine. The convenience of a small refrigerator adds to the comfort of the stay, ensuring guests have everything they need for a relaxing retreat.

Dining and Leisure Options
Indulge in international cuisine with Spanish influences at Aviles Restaurant and Lounge, open for breakfast, lunch, and dinner. For guests' convenience, the hotel offers a fitness center, business center, and helpful concierge services to enhance their experience in Saint Augustine.

Experience the charm and luxury of Hilton Saint Augustine Historic Bayfront - book your stay now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

8.8
Based on 436 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
M
Michael • couple • us
10
2026-02-13 • via Nuitee
M
Michael • couple • us
10
Pros:

We have stayed at this location multiple times because we always know we will have consistent good service and clean , comfortable rooms.

Cons:

One way in or out on an incline

2026-02-13 • via Nuitee
D
Dale • family_with_children • us
9
A night in St. Augustine
Pros:

Facility was centrally located, staff was very helpful, the room was very comfortable, and everything was clean. We would recommend this hotel for a long or short stay.

2026-02-12 • via Nuitee
M
Mary Freda • solo_traveller • us
10
Lovely old Hilton in historic downtown St Augustine, great location!
Pros:

Lovely hotel in great location in historic St Augustine! Great view of the bay, idyllic scene.

Cons:

Some road noise til around 10-11 at night, restaurants below and nearby

2026-01-29 • via Nuitee
M
Macka • couple • us
8
2026-01-23 • via Nuitee
אושר • extended_group • il
10
2026-01-20 • via Nuitee
T
Teresa • solo_traveller • us
1
Cons:

I booked a last minute room through booking.com and it said the office was open for check in until 6 pm. I arrived at 3:30 to a note that said to call the inkeeper for “late arrivals”. I didn’t understand as it was only 3:30. I tried calling and emailing for several hours - even text messaging and no one would call me back. Finally at 6 pm I called booking.com who got ahold of the Inn and they said they wouldn’t be available to check me in. I spent another hour trying to find lodging and missed dinner. It was very stressful and very unkind and inconsiderate. It created a very negative travel experience and evening.

2026-01-20 • via Nuitee
R
Russell • couple • us
10
Pros:

loved the balcony view. Outstanding in the morning!!!!

2026-01-20 • via Nuitee
S
Sean • family_with_children • us
10
2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
Great experience
Pros:

Everything

Cons:

I like everything

2026-01-19 • via Nuitee
R
Rosamund • couple • gb
10
Superb and we cannot wait to come back.
Pros:

The front desk staff, mainly Brett was brilliant, couldn't do enough and was very very friendly, kind, polite and professional. The room was exceptional, really big, clean and comfortable and the shower was amazing as was the complimentary toiletries. The valets were really helpful and made sure to ask about our day and offer local tips for things to do and see. The location was incredible, right in the centre of everything and the views from the balcony were mind blowing.

Cons:

Nothing, even though the hotel was being refurbed there was no noise or mess. Honestly cannot fault this hotel or the staff.

2026-01-19 • via Nuitee
G
Giovanni • couple • us
7
Great location, but you do not get the standard Hilton comfort
Pros:

Superb location, very charming hotel, right in front of Castillo and in the very heart of historic district

Cons:

older hotel fails to provide necessary level of comfort ( noisy ac, not so comfortable bed…)

2026-01-09 • via Nuitee
J
Joanna • solo_traveller • us
7
Pros:

Location

Cons:

Thermostat in room never reaches appropriate temp or turns off. Very loud

2026-01-06 • via Nuitee
M
msvlbriggs • Family • Orange Park, Florida
10
Nights of Light!
Pros:

We stayed bay front for the Nights of Lights. The hotel was beautifully decorated. I can’t say enough about the experience. The staff is amazing! From the parking service to the front desk as well as the dining staff. I can’t wait to come back!

2025-12-30 • via Tripadvisor
P
Parissa • extended_group • de
5
Pros:

Die Lage war das Beste am Hotel.

Cons:

Ansonsten ist es sehr hellhörig. Die Klimaanlage ist sehr laut

2025-12-30 • via Nuitee
A
allisonwE1992HL • Friends getaway
8
Pricy but Perfect Location
Pros:

This hotel is the best hotel to stay if you are coming to St Augustine for the Night of Lights Celebration. It is quite expensive during the event, Nov 15-Jan 15 but you get what you pay for in the experience. They always win the lights contest because they go over and above on the decorations and also the activities in the front of the hotel and street. Be prepared for massive amounts of people not staying there standing in line to get pictures. They have a garage for your vehicle but you can’t take it out once it’s parked because there are too many people out front and in the roadway. My room was not ideal and will request a different one when I come back next year. My window blinds were stuck all the way closed and I could not open them up because the battery’s were not charged. Maintenance man Mike was finally able to get two of the four working again.

2025-12-29 • via Tripadvisor
R
Radonna • family_with_children • us
10
2025-12-29 • via Nuitee
C
Claudia • extended_group • us
10
2025-12-26 • via Nuitee
K
Kay • solo_traveller • us
10
Staff very friendly and helpful
Pros:

Location, location, location!

Cons:

I wish the Starbucks in the lobby had longer hours. Closed at noon

2025-12-26 • via Nuitee
F
Flyer04724415846 • Couples
10
Above and Beyond
Pros:

The hotel was beautifully decorated to befit the Nites of Lites festivities. The courtyard was gorgeous. Our room was very comfortable, and the staff was pleasant and professional. One staff member, front desk clerk Gabriel, went above and beyond. We were visiting with a bus tour and decided not to join the group in afternoon activities but had to meet them at the restaurant later. We asked Gabriel to get a taxi for us, and he explained that the taxi may not arrive in time, so he ordered an Uber on his account. Of course, we reimbursed him for the fare, the Uber arrived in plenty of time to meet our group for dinner. This young man certainly went above and beyond his duties and responsibilities!

2025-12-22 • via Tripadvisor