The Scarlet Hotel

Decor tired. Staff friendly. Location great for Chinatown.
My room close to night club!

Middle of Chinatown - bijou and chic boutique hotel with plenty of free amenities

Beautiful hotel with staff that were eager to go above and beyond to provide good service and a comfortable stay. Easy access to public transportation and walkable to Chinatown and several temples.Highly recommend.

Good location, great staff. Fortunately we got a ‘larger’ room with a balcony as it was very small and a lot of the rooms don’t have windows apparently.

Centrally located to the Attractions that I visited. Quiet and Peaceful.

Lovely quirky hotel in a great area. Staff are very attentive. Supremely comfortable beds, free minibar was a nice touch. Some areas developing a bit of “patina” and could do with a refresh eg hall carpeting. Does not detract from experience.

A great hotel, with fantastic thoughtful staff.
The location was excellent, very good transport links.
I will be coming back.

I liked the overall theme of the hotel. It is very unique and modern at the same time. The location is excellent. I very much enjoyed my stayed and would book again

Great location, very walkable and easy access to public transportation. Clean room with good AC. Helpful staff.

Great location for China Town and for Singapore underground system x

Everything was good. The only thing is the perfumes in the lobby was so strong that my throat so sensitive to it

Mold in the shower

Very helpful staff, property on edge of Chinatown and easy walking distance to many areas, comfortable rooms, very satisfied.

The Scarlet does not live up to the website photographs. It is in need of new carpet and a complete redecoration. It looks very tired in places. The room was not always cleaned carefully. The opaque door between bathroom and bedroom was covered in splash marks and fingerprints throughout our stay. I don’t think it was ever cleaned. The glasses in the room were not very clean either. The room safe jammed on us twice meaning we had to wait for an engineer to come and fix it.
The bed was very comfortable as was the room temperature.
The complimentary minibar was very welcome. Beer, soft drinks,chocolate, nuts, water etc all replenished daily.
Tea and coffee making facilities were welcome too. Fruit and snacks are available at reception free of charge too.
So, it has good points and bad. The staff make up for its issues to some degree. But it is in a good location for almost everything in Singapore. It just needs a refurbishment for it to live up to it’s 4 star billing.
It is in a good location for Chinatown and the MRT, meaning you can get to the sights easily.
The staff are excellent and do whatever they can to help.
The rooftop bar is expensive, better value and more authentic dining options are a walk away.

The staff are part of the best thing about this hotel. So friendly.....
We were lucky enough to be upgraded from an executive balcony to a suite.
Location is amazing, so close toaxwell MRT and the Maxwell Food centre

Great location and friendly helpful staff.

Rooms are much smaller than they look and balcony’s overlook a car park so don’t bother with that option. Otherwise good, fab location and friendly staff.

I enjoyed my visit at the Scarlet and the Reception staff were excellent offering great advice and guidance

A great little hotel, with a cool vibe. The staff were amazing and super helpful! Loved my stay and would definitely stay again!

Staff were extremely nice and friendly and caring. Hotel was clean and location was good. However the rooms without windows are not for clausterphobic people! I would suggest paying more for a room with a window.