Best Western Ai Cavalieri Hotel

Hotels
•
Best Western
8.4 (857 reviews)
Via Sant'Oliva 8 , Palermo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Inconsistent cleanliness
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
7.81
Rooms reported as needing renovation and cleanliness issues mentioned.
Service
9.28
Several reviews highlight friendly and helpful staff.
Location
9.32
Location consistently praised for its convenience and central accessibility.
Room Quality
7.77
Mixed sentiment; some rooms outdated and uncomfortable mentioned.
Amenities
8.3
Basic amenities noted but limited freshness in breakfast offerings.
Value for Money
8.26
Generally considered a good value, but still requiring improvements.
Food and Beverage
7.81
Breakfast received negative comments, but other aspects of dining were acceptable.
Overall Experience
8.68
Location and service consider strong positives, yet room and amenity issues recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodation
Indulge in well-equipped and elegantly furnished rooms at this luxurious hotel, located in the heart of Palermo's historical and business center.

Gastronomic Delights
Start your day with a rich American breakfast buffet in the peaceful hotel garden. Unwind with a drink at the bar offering a unique selection of famous aperitifs and cocktails.

Business and Events
Conduct your business seamlessly with Wi-Fi access in the elegant lobby. Host successful meetings or events in the hotel's two meeting rooms accommodating up to 135 people.

Experience luxury, comfort, and convenience at our hotel in Palermo. Book now for an unforgettable stay!

Important information:

Small pets are allowed up to a weight of 12 kg.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 857 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
A
Anna • solo_traveller • it
9
2026-05-19 • via Nuitee
S
Susanne • solo_traveller • at
10
Pros:

Die Rezeptionistinnen waren sehr zuvorkommend und freundlich! Die Lage war super!

2026-05-18 • via Nuitee
B
Brigitte • couple • ch
3
Cons:

La literie est inconfortable, les matelas sont creux, le lit grince quand nous bougeons.
L’hotel n’est pas insonorisé et le plus important: des travaux le matin des 07:30 le bruit de la perceuse
Alors si pour dormir une nuit on vous propose une vieille chambre

2026-05-18 • via Nuitee
S
Salvatore Antonio • couple • it
8
2026-05-18 • via Nuitee
M
Marco • solo_traveller • it
9
2026-05-11 • via Nuitee
A
Andrzej • couple • pl
8
Ogólne wrażenie pozytywne.
Pros:

Dobra lokalizacja. Wszędzie blisko.

Cons:

Hałas klimatyzatorów zawieszonych na zewnętrznej ścianie budynku. Przeszkadzał szczególnie w nocy.

2026-05-11 • via Nuitee
F
Francisco • extended_group • es
9
Pros:

Ubicación muy céntrica , cómodo

Cons:

Desayuno algo limitado y frente a una residencia con fiestas.

2026-05-11 • via Nuitee
G
Giovanni • solo_traveller • it
9
Pros:

La struttura mi piace molto e poi è pulita e tutti sono molto cortesi

2026-05-08 • via Nuitee
S
stefano • couple • it
9
Pros:

Un bellissimo hotel 4 stelle; edificio di classe, personale cortese e sorridente, letto comodo, buona posizione, buona colazione; ottimo rapporto qualità prezzo!

2026-05-05 • via Nuitee
M
maria claudia • couple • it
8
2026-05-02 • via Nuitee
S
Sofia • solo_traveller • de
7
Pros:

Bella stanza, attrezzata e pulita. Letto comodo. Colazione buona. Personale disponibile.

Cons:

Avevo richiesto una camera silenziosa. Per ironia vi era un cantiere giusto accanto all'hotel. Martellamenti e trapano dalle 7 e mezza del mattino. A saperlo non avrei prenotato qui.

2026-05-01 • via Nuitee
S
Stefano • solo_traveller • it
8
Pros:

Posizione

2026-05-01 • via Nuitee
J
Jay Marcus • solo_traveller • us
10
Pros:

The staff could not be more courteous and helpful.

Cons:

Nothing

2026-04-30 • via Nuitee
T
Tatiana • family_with_children • fr
10
Parfait hôtel au centre ville
Pros:

C’est un bon hôtel en dehors de la zone ZTL, c’est très pratique. C’est facile à se garer à côté (payant). L’emplacement est idéal pour découvrir la ville. Le petit déjeuner est exceptionnel. Il y avait 2 pièces dans la chambre. Il y a le petit salon en bas en style oriental, c’est très sympa.

Cons:

Tout a été parfait.

2026-04-29 • via Nuitee
A
ALBERTO • solo_traveller • it
7
Buon rapporto qualità prezzo.
Pros:

Staff cordiale e disponibile. Posizione fantastica. Pulizia adeguata. Letto comodo.

Cons:

Colazione da migliorare e arredo delle camere da aggiornare.

2026-04-28 • via Nuitee
A
Alice • couple • gb
10
2026-04-28 • via Nuitee
G
Giuseppe • solo_traveller • de
9
2026-04-25 • via Nuitee
M
Matteo • extended_group • it
9
Buono
Pros:

L accoglienza, la cordialità e la struttura vicinissima al centro

Cons:

La mancanza di un parcheggio

2026-04-22 • via Nuitee
V
Valerie • couple • fr
8
Parfait pour un séjour culturel
Pros:

L'hôtel est très bien placé dans le centre ancien, ce qui permet de faire tout à pied. Le petit déjeuner était très complet, bon et copieux, avec pas mal de choix. La chambre était très bien, la literie parfaite.

Cons:

Palerme étant une ville vivante et notre chambre donnant sur la rue, c'était un peu bruyant le soir.

2026-04-19 • via Nuitee
• solo_traveller • it
5
2026-04-19 • via Nuitee