Best Western Ai Cavalieri Hotel

Hotels
•
Best Western
8.4 (911 reviews)
Via Sant'Oliva 8 , Palermo , it
+39 091 583282

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Inconsistent cleanliness
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
7.81
Rooms reported as needing renovation and cleanliness issues mentioned.
Service
9.28
Several reviews highlight friendly and helpful staff.
Location
9.32
Location consistently praised for its convenience and central accessibility.
Room Quality
7.77
Mixed sentiment; some rooms outdated and uncomfortable mentioned.
Amenities
8.3
Basic amenities noted but limited freshness in breakfast offerings.
Value for Money
8.26
Generally considered a good value, but still requiring improvements.
Food and Beverage
7.81
Breakfast received negative comments, but other aspects of dining were acceptable.
Overall Experience
8.68
Location and service consider strong positives, yet room and amenity issues recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodation
Indulge in well-equipped and elegantly furnished rooms at this luxurious hotel, located in the heart of Palermo's historical and business center.

Gastronomic Delights
Start your day with a rich American breakfast buffet in the peaceful hotel garden. Unwind with a drink at the bar offering a unique selection of famous aperitifs and cocktails.

Business and Events
Conduct your business seamlessly with Wi-Fi access in the elegant lobby. Host successful meetings or events in the hotel's two meeting rooms accommodating up to 135 people.

Experience luxury, comfort, and convenience at our hotel in Palermo. Book now for an unforgettable stay!

Important information:

Small pets are allowed up to a weight of 12 kg.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
A
Albert • solo_traveller • nl
10
Pros:

Everything.

Cons:

Nothing

2026-08-28 • via Nuitee
R
Roberto • solo_traveller • br
9
2026-08-28 • via Nuitee
J
Joan • solo_traveller • es
9
2026-08-28 • via Nuitee
H
HUGUES • couple • fr
10
Pros:

L accueil
Et tout le reste !!!!
Super hôtel

2026-08-27 • via Nuitee
M
Mária • family_with_children • sk
10
Pros:

Velmi mily personal,čiste,voňave izby,uteraky sa denne menily.Na ranajky boli svedske stoly a velky vyber jedal,obsluha velmi mila.
Dostupnost hotela bola vynikajuca,5 min.chodze do centra,kusok od autobus.zastavky,kusok od obchodu s potravinami,a nedaleko bol trh.Takze hotel stoji na velmi dobrom mieste.
Odporucam.

2026-08-25 • via Nuitee
A
Antoine • solo_traveller • it
10
2026-08-24 • via Nuitee
M
Massimo • couple • it
8
Struttura accogliente ottima posizione
Pros:

Posizione staff stanza tipo di clientela

Cons:

Migliorabile la prima colazione

2026-08-24 • via Nuitee
D
Diego • solo_traveller • es
7
Pros:

Buena ubicacion y personal amable.
Cama cómoda.

Cons:

Hotel correcto pero que intenta ahorrar en chorradas que le quitan atractivo y que chirrían en un 4 estrellas. Por poner un ejemplo, no ponen gel y champú sino un genérico para todo. Tampoco ponen salchichas en el desayuno, la fruta que ponen tiene pinta regular...

2026-08-22 • via Nuitee
A
André • couple • br
10
2026-08-21 • via Nuitee
Y
YASSINE • solo_traveller • us
8
2026-08-18 • via Nuitee
K
Katharina • couple • at
10
Pros:

Personal war sehr freundlich. Konnten das Gepäck schon am Vormittag dort lassen. Hatten kostenloses Upgrade auf ein besseres Zimmer.

2026-08-17 • via Nuitee
O
Oronzo • solo_traveller • it
8
2026-08-16 • via Nuitee
C
christophe • solo_traveller • yt
8
Pros:

L accueil, le petit dejeuner

Cons:

La climatisation défaillante

2026-08-16 • via Nuitee
B
beniamino • solo_traveller • it
9
2026-08-11 • via Nuitee
L
Lisa • solo_traveller • at
8
2026-08-10 • via Nuitee
L
Laura • solo_traveller • it
8
Perfetto per poche notti alla scoperta di Palermo.
Pros:

Non ho fatto colazione e non avevo la macchina ma la posizione centrale, vicino al teatro Massimo, mi ha permesso di girare il centro di Palermo sempre a piedi.

Cons:

Arredo un po’ datato nella mia camera, finestra che si affaccia su un cavedio e attigua a alla finestra di un’altra camera

2026-08-09 • via Nuitee
G
Giovanni • couple • it
8
2026-08-09 • via Nuitee
A
Artur • couple • gr
6
In sum up it was good choice
Pros:

Location

Cons:

Breakfast and old renovation, the walls are dirty in the room

2026-08-09 • via Nuitee
M
Mel • solo_traveller • fr
10
2026-08-09 • via Nuitee
M
Marina • solo_traveller • it
8
Cons:

Ho trovato il buffet della colazione piuttosto essenziale

2026-08-02 • via Nuitee