Best Western Ai Cavalieri Hotel

Hotels
•
Best Western
8.4 (883 reviews)
Via Sant'Oliva 8 , Palermo , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Inconsistent cleanliness
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
7.81
Rooms reported as needing renovation and cleanliness issues mentioned.
Service
9.28
Several reviews highlight friendly and helpful staff.
Location
9.32
Location consistently praised for its convenience and central accessibility.
Room Quality
7.77
Mixed sentiment; some rooms outdated and uncomfortable mentioned.
Amenities
8.3
Basic amenities noted but limited freshness in breakfast offerings.
Value for Money
8.26
Generally considered a good value, but still requiring improvements.
Food and Beverage
7.81
Breakfast received negative comments, but other aspects of dining were acceptable.
Overall Experience
8.68
Location and service consider strong positives, yet room and amenity issues recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodation
Indulge in well-equipped and elegantly furnished rooms at this luxurious hotel, located in the heart of Palermo's historical and business center.

Gastronomic Delights
Start your day with a rich American breakfast buffet in the peaceful hotel garden. Unwind with a drink at the bar offering a unique selection of famous aperitifs and cocktails.

Business and Events
Conduct your business seamlessly with Wi-Fi access in the elegant lobby. Host successful meetings or events in the hotel's two meeting rooms accommodating up to 135 people.

Experience luxury, comfort, and convenience at our hotel in Palermo. Book now for an unforgettable stay!

Important information:

Small pets are allowed up to a weight of 12 kg.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 883 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
I
inmaculada • family_with_children • es
10
2026-07-15 • via Nuitee
M
maria luisa • couple • es
8
ubicación perfecta, habitación cómoda y limpia, el personal muy atento.
2026-07-14 • via Nuitee
C
Claudia • solo_traveller • it
10
Centrale e discreto
Pros:

Posizione centrale, vicino una fermata di metropolitana, pertanto comoda da raggiungere anche dall’aeroporto. Cortesia del personale ed eleganza degli arredi, un ambiente rilassante e piacevole

2026-07-13 • via Nuitee
M
Marco • solo_traveller • it
10
2026-07-13 • via Nuitee
F
Fabrizio • couple • it
5
2026-07-13 • via Nuitee
S
Sara • solo_traveller • it
8
Pros:

Posizione stategica per chi dovesse andare in tribunale, personale gentilissimo, stanze ampie e pulite, buona colazione

2026-07-11 • via Nuitee
C
Clara • solo_traveller • ro
9
Great stay
Pros:

I like the position of hotel, close to Garibaldi theater.

Cons:

The bad was to hard for me.

2026-07-08 • via Nuitee
A
Andrea Felice • solo_traveller • it
9
2026-07-06 • via Nuitee
B
Beatriz • couple • es
8
2026-07-04 • via Nuitee
M
Maisie • couple • ie
10
Pros:

The location is perfect for walking to attractions

2026-06-29 • via Nuitee
I
Irakli • solo_traveller • ge
10
2026-06-28 • via Nuitee
P
Patricia • solo_traveller • ie
9
Pros:

Very friendly reception staff. Lovely comfortable room with balcony overlooking street. Room cleaned daily. Great location

Cons:

Breakfast could have been a little better.

2026-06-27 • via Nuitee
M
Michela • solo_traveller • it
5
2026-06-24 • via Nuitee
M
mariacristina • solo_traveller • it
8
Pros:

In ottima posizione, silenziosa.
Le camere avrebbero bisogno di una rinfrescata ma c’è tutto ciò che occorre. Bagno nuovo e doccia grande. Colazione buona

2026-06-24 • via Nuitee
N
nicolas • solo_traveller • lu
8
2026-06-18 • via Nuitee
V
valeria • solo_traveller • it
9
2026-06-16 • via Nuitee
K
Kamil • couple • pl
10
5 rocznica ślubu w Palermo - bardzo udana!
Pros:

Sympatyczna obsługa. Łatwy check in. Bardzo dobra lokalizacja. Wszędzie blisko. Hotel jest w ścisłym centrum ale w tej spokojniejszej części i otoczony jest nietuzinkowymi lokalami. Chętnie wrócę!

2026-06-14 • via Nuitee
F
Francesco Palazzotto • solo_traveller • it
10
Pros:

Tutto, meraviglioso.

2026-06-12 • via Nuitee
G
ghislaine • solo_traveller • fr
6
Pros:

L'emplacement idéal pour visiter

Cons:

Très bruyant

2026-06-07 • via Nuitee
E
Erick • couple • br
9
Ótima estadia em Palermo
Pros:

Conforto, atendimento e localização.

Cons:

Estacionamento.

2026-06-04 • via Nuitee