Embassy Suites by Hilton Albuquerque

Hotels
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Embassy Suites Hotels
8.6 (1428 reviews)
1000 Woodward Place Northeast , Albuquerque , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.76
Multiple mentions of cleanliness issues in rooms.
Service
9.03
Staff was generally friendly, but there were isolated incidents of poor service.
Location
9.27
Great location, convenient for travelers.
Room Quality
8.22
Rooms were generally comfortable, but some issues reported with amenities.
Amenities
8.75
Good breakfast options and nice pool area.
Value for Money
8.71
Generally good value with a strong breakfast offering.
Food and Beverage
8.26
Food quality was decent; breakfast appreciated, but issues with coffee vendor.
Overall Experience
8.83
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:19

Property Description

Luxurious All-Suite Hotel with Full-Service Spa

Spa and Indoor Pool
Indulge in relaxation at the full-service spa or take a refreshing dip in the indoor pool. Unwind and rejuvenate during your stay at the Embassy Suites by Hilton Albuquerque.

Suite Comforts and Amenities
Enjoy the convenience of a coffee maker, microwave, and refrigerator in each spacious 2-room suite. Watch your favorite shows on cable TV with HBO or opt for a balcony suite for a breath of fresh air.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site gym, spa services, and dining options including room service. Explore nearby attractions like the University of New Mexico campus and the vibrant Old Town area. Book your stay now for an unforgettable experience at Embassy Suites by Hilton Albuquerque.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1428 reviews
Cleanliness: 7.76
Service: 9.03
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.83
M
Maria • family_with_children • us
4
It was not a good stay this time will I return? Yes of course I mean it was just one bad experie
Pros:

I always stay at the Embassy as much as I can when I go to Albuquerque for my doctors appointments or to visit family or go shopping. I usually enjoy staying there. I’ve not ever had any problems. The place is a great place to stay when things go right

Cons:

This time was not the best at all got into Albuquerque late checked in late and the room was hot very hot when we got into the room temperature in the room was 82°. I they said they were not able to accommodate switching us that I would have to get a hold of booking.com to get my refund. They did provide us with some fans for the room, but that did not help anything at all the sound of the fans were very annoying and loud couldn’t sleep. It took a while to cool off the room. It was just a very, very bad experience just this one time though I usually enjoy my stay at Embassy suites. The staff is very nice and it is always clean. I will say the beds were not comfortable as usual. This room was a little bit different than usual, but that room is hot as it was was not OK very very uncomfortable and unsatisfying. I was hoping that the staff would help out more with the processing of getting a refund on that stay but they said I had to go through booking.com and I’ve been having a hard time trying to get through to booking.com to get this taken care of.

2026-05-16 • via Nuitee
A
Alondra • family_with_children • us
6
2026-05-16 • via Nuitee
K
Kurtis • couple • us
10
Excellent..we love Embassy Suites, especially this one
Pros:

Great breakfast. Beautiful location

2026-05-15 • via Nuitee
B
Brendan • solo_traveller • us
7
Pros:

It is conveniently located, the bed was comfy, the overall facility was neat and well-cared for, the staff were friendly and helpful, and the restaurant served an excellent evening meal.

Cons:

My room was dirty when I checked in. There were visible crumbs and dirt on the floor next to the bed, a chipped drinking glass that cut my lip, a broken soap dispenser in the bathroom, and the breakfast was mediocre at best.

2026-05-14 • via Nuitee
L
Lernig • family_with_children • us
10
2026-05-14 • via Nuitee
G
Gibson • couple • us
9
2026-05-13 • via Nuitee
J
Janet • extended_group • us
9
2026-05-12 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-05-11 • via Nuitee
C
Cooley • couple • us
10
2026-05-10 • via Nuitee
R
Reagan • couple • us
9
Pros:

Very clean

2026-05-08 • via Nuitee
T
Travin • family_with_children • us
10
The best place to stay in Albuquerque with very.polite staff and great breakfast.recommend to alll
Pros:

Breakfast was amazing and delicious.Our stay was an experience to remember, especially for our children.

Cons:

We loved everything about our stay.

2026-05-08 • via Nuitee
C
Charles • couple • us
9
very good value & location
Pros:

Great Breakfast, good service, great selection

2026-05-07 • via Nuitee
S
Shavna • couple • us
9
I would stay here anytime
Pros:

Very friendly environment with great staff

2026-05-07 • via Nuitee
R
RICHARD • couple • us
10
Looking forward to going back again.
Pros:

Great location all the staff were extremely friendly. Breakfast was very good. Complimentary evening cocktails rounded out the day.

2026-05-06 • via Nuitee
K
Karen • solo_traveller • us
8
Pros:

A nuestra llegada nos atendió Jordan, muy amable.
Nuestro viaje fue por cuestiones medicas, y me gusto que esta muy cerca del hospital.

Cons:

Que la habitación está un poco polbosa, parecía que no habían aspirado la alfonbra,
y algunas manchas de café.

2026-05-05 • via Nuitee
A
Amber • couple • us
7
2026-05-05 • via Nuitee
L
Lawrence • solo_traveller • us
10
Pros:

Staff was amazing!! Room service was great! And 8/10 on being clean. Really enjoyed. Only bummer was no hot tub lol..

Cons:

No hot tub..

2026-05-04 • via Nuitee
E
Estevan • couple • us
9
2026-05-02 • via Nuitee
T
Tennille • family_with_children • us
9
2026-05-01 • via Nuitee
D
Deborah • family_with_children • us
10
Great location. Fantastic breakfast, comfortable and spacious room
Pros:

The breakfast was fantastic

Cons:

There was a boxing event going on when we returned in the evening. Parking was a nightmare

2026-05-01 • via Nuitee