Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room features
Overpriced

Categories

Cleanliness
6.69
Multiple mentions of cleanliness issues, including dirty rooms and poor bathroom facilities.
Service
10
Staff is consistently described as friendly and helpful.
Location
9.16
Convenient location close to district 1 and other attractions.
Room Quality
7.7
Rooms mentioned as spacious but some reports of outdated features.
Amenities
8.65
Facilities are well maintained, but there were issues with some amenities like hot spa jets.
Value for Money
7.68
Exorbitant prices mentioned, particularly for the quality of cleanliness and amenities.
Food and Beverage
8.64
Breakfast and food quality generally praised, but there are mentions of limited options.
Overall Experience
8.69
Overall enjoyable experience, although some major issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:46

Property Description

Luxurious Accommodation at Windsor Plaza Hotel

Rooftop Swimming Pool and Award-Winning Dining
Enjoy a refreshing dip in our rooftop swimming pool while taking in panoramic views of Ho Chi Minh City. Indulge in culinary delights at the prestigious Ngan Dinh Cantonese Restaurant, offering an unforgettable dining experience.

Modern Comforts and Convenient Location
Relax in air-conditioned rooms boasting stunning city views through large windows. Unwind in the spacious seating area and catch up on your favorite shows on the TV. Conveniently located next to An Dong Shopping Centre, our hotel provides easy access to popular attractions like the Reunification Palace and Ben Thanh Market.

Wellness and Business Facilities
Stay active at the fitness centre, rejuvenate with a soothing massage, or plan your city excursions at the tour desk. With currency exchange services and a fully-equipped business centre, we ensure a seamless stay for both leisure and business travelers.

Book your stay at Windsor Plaza Hotel now for an unforgettable experience in Ho Chi Minh City.

Important information:

Guests must produce same credit card at the time of online booking and at check-in to verify that it matches the original credit card holder name.

Please note that Kid’s club is offered complimentary to guests, it runs subject to change depending on the minimum number of participants. Please directly contact our Front desk for more information.

Children from 7 years to under 12 years of age are charged USD 10 per night per child for breakfast when using existing beds.

Please note that the hotel offers a FREE Shuttle Bus service on a first-come, first-served basis. You can enjoy:
• City-center 2 route (9:00 & 17:00 daily): Bến Thành Market, Noter Dame Cathedral, Nguyen Hue Boulevard stop points.
The bus departs hourly from the hotel and drops by tourist attractions.
The bus routine is attached for your reference. Time may vary pending traffic or road closures.


Please be informed that as part of our regular safety and maintenance work we are cleaning the entire exterior surface of the building.

We will be commencing work on November 03rd and plan to finish the project on November 20th, 2025.

Daily work will take place between 8:00am to 18:00, except the bad weather days (rainy, windy, stormy...).

Method of work: rope access and scaffolding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 224,000 per person per night when using an existing bed.
    People no matter the age stay for VND 942,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1452 reviews
Cleanliness: 6.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 8.64
Overall Experience: 8.69
L
Lương family_with_children vn
7
2026-04-19 via Nuitee
S
SitesAndFood Solo travel California
6
Ok hotel in ok area, avoid the breakfast buffet
Pros:

Staff at the front of the hotel was friendly and helpful.
Place is kind of old but its not too expensive and location is alright.

Breakfast - I ate there and didn't get sick, but the breakfast there is bad. Its comparable to some of the cheapest buffets in America, but at the cheap buffets in America, I don't have to get my own coffee. They have a lot of staff working at the breakfast buffet but mostly just standing around and clearing plates. For about $11 USD in vietnam, it is a rip off. The hk cafe around the corner has hk and western breakfast sets for less than $5 USD, you get to pick what you want, its made to order, includes a drink, and served to you.

Most of what I said about this hotel was related to how bad the breakfast was, it was bad, but I think I might stay at this place again, just not pay for breakfast and eat breakfast elsewhere.

2026-04-16 via Tripadvisor
G
Giovanni solo_traveller de
9
2026-04-16 via Nuitee
A
An solo_traveller us
8
2026-04-15 via Nuitee
F
Fajar couple ae
10
Great location with a good value!
Pros:

Glad to stayed here during the visit with my family.

Location wise is in District 10 which is close to everything.
Service was amazing.
Room was big as we got complimentary upgrades.

Breakfast buffet was good also as lots of options including the Pho and Magenta Sticky Rice which the later was my favourite!!

I requested for a room decor for my parents as its their anniversary and they did with extra charge of 1.000.000 VND but it was worth it!

Will definitely stay here again next visit!

Cons:

The only problem is the AC as one night somehow the AC wasnt that cool eventho it was set to 10 or less but then cooling later on.

2026-04-13 via Nuitee
solo_traveller gb
9
Great staff support! Great accomodation for the value of money! Great country & great City! Loved it
Pros:

The staff were very helpful. I am saying this in particular reference to the ground floor staff who helped me a lot with my enquiry, including car services and changing my roaming telephone arrangement. Very helpful staff. Thank you, VU

Cons:

The breakfast canteen has a bit of a restricted selection and not much clarity on whether the food is vegan or not, I am afraid
!

2026-04-09 via Nuitee
K
Keith couple us
10
N/A
Pros:

Friendly staff, excellent breakfast, big room, fantastic rooftop swimming pool (25th floor) overlooking the whole city. Highly recommend.

Cons:

N/A

2026-04-06 via Nuitee
W
Wan Ching couple my
8
2026-04-06 via Nuitee
K
Konrad couple nl
8
Pros:

All in all a very nice hotel with big rooms.

Cons:

The hotel is rather on the older side when it comes to furnishing and equipment. The area where the hotel is located is not very inviting.

2026-04-06 via Nuitee
Y
Yo family_with_children gb
7
Not 5* Old ,not really clean. People ok.
Pros:

Bed
Swimming pool

Cons:

Old
Not 5*

2026-04-05 via Nuitee
C
Chung Luen solo_traveller tw
10
2026-04-05 via Nuitee
楨泰 family_with_children tw
9
2026-04-05 via Nuitee
C
Calvin family_with_children au
8
2026-04-03 via Nuitee
P
pejman family_with_children au
7
Prefer the clean room (under the bed on the table wasn’t clean)
Pros:

Comfortable beds
Enough mirrors
Bathroom and toilet were good
Safety box, closets, tea pot and fridge were okay

Cons:

Tv wasn’t good

2026-04-03 via Nuitee
R
Resort45451457009 Couples Benalmadena, Costa del Sol, Province of Malaga, Andalucia
8
It's ok
Pros:

Location is isolated, its a taxi ride wherever you want to go. Nothing really around the hotel. Gorgeous public areas.
Rooms are very comfortable and clean.
Pool area adequate for a quick dip after a day of sightseeing. Bar is nicely arranged, music was rather loud.
Staff friendly.
The Chinese restaurant was delicious, well worth a visit.
Biggest let down was the breakfast buffet, a fair amount of choice but it was all lukewarm or cold, unless you chose the noodles and rice dishes. Egg station prepared poached,fried,boiled and omelette but they precooked them all which meant they were cold when served. Never been to a hotel that can't order an omelette to be made there and then. Very disappointing.

2026-04-01 via Tripadvisor
Светлана family_with_children kz
8
Pros:

Хороший отель за свою цену. Чисто, весьма неплохой завтрак. Мы останавливались на две ночи с ребенком, важна была чистота)
Расположение тоже в целом неплохое, на так и было легко передвигаться.

2026-03-30 via Nuitee
T
Thuy Van family_with_children at
8
2026-03-29 via Nuitee
K
Khuong family_with_children us
8
2026-03-29 via Nuitee
2
28bensonl Couples
10
Good
Pros:

Very good service and nice food

2026-03-28 via Tripadvisor
T
Travel39535769418 Family
10
Pleasent Stay with good food
Pros:

Located slightly away from city centre. Rooms are quite comfortable and cozy, has very nice restaurant with variety of food and complimentary bus ferry to city markets is good

Checking time at 3 PM is totally inconvenient for guest by all means.
Charging 50 percent for 10 AM checkin is like penalising tourist guest who are vising city

2026-03-28 via Tripadvisor