Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room features
Overpriced

Categories

Cleanliness
6.69
Multiple mentions of cleanliness issues, including dirty rooms and poor bathroom facilities.
Service
10
Staff is consistently described as friendly and helpful.
Location
9.16
Convenient location close to district 1 and other attractions.
Room Quality
7.7
Rooms mentioned as spacious but some reports of outdated features.
Amenities
8.65
Facilities are well maintained, but there were issues with some amenities like hot spa jets.
Value for Money
7.68
Exorbitant prices mentioned, particularly for the quality of cleanliness and amenities.
Food and Beverage
8.64
Breakfast and food quality generally praised, but there are mentions of limited options.
Overall Experience
8.69
Overall enjoyable experience, although some major issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:46

Property Description

Luxurious Accommodation at Windsor Plaza Hotel

Rooftop Swimming Pool and Award-Winning Dining
Enjoy a refreshing dip in our rooftop swimming pool while taking in panoramic views of Ho Chi Minh City. Indulge in culinary delights at the prestigious Ngan Dinh Cantonese Restaurant, offering an unforgettable dining experience.

Modern Comforts and Convenient Location
Relax in air-conditioned rooms boasting stunning city views through large windows. Unwind in the spacious seating area and catch up on your favorite shows on the TV. Conveniently located next to An Dong Shopping Centre, our hotel provides easy access to popular attractions like the Reunification Palace and Ben Thanh Market.

Wellness and Business Facilities
Stay active at the fitness centre, rejuvenate with a soothing massage, or plan your city excursions at the tour desk. With currency exchange services and a fully-equipped business centre, we ensure a seamless stay for both leisure and business travelers.

Book your stay at Windsor Plaza Hotel now for an unforgettable experience in Ho Chi Minh City.

Important information:

Guests must produce same credit card at the time of online booking and at check-in to verify that it matches the original credit card holder name.

Please note that Kid’s club is offered complimentary to guests, it runs subject to change depending on the minimum number of participants. Please directly contact our Front desk for more information.

Children from 7 years to under 12 years of age are charged USD 10 per night per child for breakfast when using existing beds.

Please note that the hotel offers a FREE Shuttle Bus service on a first-come, first-served basis. You can enjoy:
• City-center 2 route (9:00 & 17:00 daily): Bến Thành Market, Noter Dame Cathedral, Nguyen Hue Boulevard stop points.
The bus departs hourly from the hotel and drops by tourist attractions.
The bus routine is attached for your reference. Time may vary pending traffic or road closures.


Please be informed that as part of our regular safety and maintenance work we are cleaning the entire exterior surface of the building.

We will be commencing work on November 03rd and plan to finish the project on November 20th, 2025.

Daily work will take place between 8:00am to 18:00, except the bad weather days (rainy, windy, stormy...).

Method of work: rope access and scaffolding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 224,000 per person per night when using an existing bed.
    People no matter the age stay for VND 942,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1385 reviews
Cleanliness: 6.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 8.64
Overall Experience: 8.69
T
TQT • solo_traveller • nl
9
Pros:

Breakfast was very good

2026-02-14 • via Nuitee
H
Hussain • family_with_children • sa
10
Pros:

الفندق جميل ونظيف وفي موقع حيوي

Cons:

لا يوجد

2026-02-12 • via Nuitee
N
Nhuan Ha • couple • se
8
2026-02-12 • via Nuitee
H
Hamish • solo_traveller • au
10
was a relaxing holiday
Pros:

Very pleasant place to stay

Cons:

I got my phone stolen by a taxi driver so make sure they pull into drive way not side street

2026-02-12 • via Nuitee
J
jeanette • family_with_children • gb
9
Nice hotel
Pros:

Attentative staff

Cons:

Cold western breakfast no microwave to heat it

2026-02-10 • via Nuitee
J
Jeanette Olderkjaer • family_with_children • au
10
Pros:

Personalised service

2026-02-10 • via Nuitee
M
Marie-pierre • couple • fr
7
Hôtel agreable , chambre de belles dimensions mais à moderniser
Pros:

Le personnel est particulièrement agréable. Bon emplacement. Petit déjeuner varié et copieux

Cons:

Chambre désuète pas au niveau d’un 5 étoiles , Modernisation indispensable .

2026-02-09 • via Nuitee
K
Kuo Ching • couple • tw
7
2026-02-09 • via Nuitee
A
Anne Marie • family_with_children • gb
10
Just fabulous
Pros:

We loved it very spacious and great breakfast would definitely book here again

2026-02-08 • via Nuitee
S
Simon • family_with_children • gb
10
Pros:

Good accessible room

Cons:

Nothing

2026-01-31 • via Nuitee
H
Hilaire • solo_traveller • cm
8
Hospitality at Windsor Palace.
Pros:

The building, facilities, the price is good, receptionists fantastic good management

Cons:

Contractors are hesitant, not confident, and mostly Chinese restaurant

2026-01-30 • via Nuitee
M
Michael • extended_group • at
10
2026-01-28 • via Nuitee
H
Hazel • couple • us
9
Beautiful Hotel but Far from Attractions
Pros:

Great price for the amenities - great pool and gym and the room was excellent.

Cons:

Far from all major tourist attractions. The area surrounding is not easy to walk around. Breakfast buffet was overpriced

2026-01-28 • via Nuitee
R
RAGHAVENDRA RAO • solo_traveller • in
9
2026-01-28 • via Nuitee
T
TUYEN • solo_traveller • vn
5
Cons:

Đồ cần giặt ủi cho vào túi để đó nhân viên phụ vụ phòng yêu cầu để trên két sắt, để xong vẫn không giặt ủi lại yêu cầu phải tích vào phiếu 2 lần mất 2 đêm ngày thứ 3 thì check out còn cần gì giặt.
Cực kỳ không hài lòng

2026-01-28 • via Nuitee
W
WenTsan • solo_traveller • vn
9
2026-01-28 • via Nuitee
B
Bülent • couple • de
5
2026-01-26 • via Nuitee
N
Ngoc • couple • us
10
Clean, nice and helpful staff. Highly recommend
Pros:

Clean, nice and helpful staff. Highly recommend

2026-01-25 • via Nuitee
D
Donguk • solo_traveller • kr
9
Pros:

Miss Hang was very kind. Thank you.

2026-01-22 • via Nuitee
N
nguyen • couple • us
4
Pros:

Customer service

Cons:

Room was not clean. Bed is not comfortable.

2026-01-22 • via Nuitee