Mercure Manaus Hotel

Hotels
Accor
8 (123 reviews)
Avenida Mário Ypiranga Monteiro, 1000, Adrianópolis, Manaus, AM, 69057-000 , Manaus , BR

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Hotel needs more care
A bit old

Categories

Cleanliness
6.71
Hotel está precisando de mais cuidados. Está um pouco antigo.
Service
8.18
Standard quality for this hotel tier.
Location
8.22
Standard quality for this hotel tier.
Room Quality
8.17
Standard quality for this hotel tier.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.16
Standard quality for this hotel tier.
Food and Beverage
8.21
Standard quality for this hotel tier.
Overall Experience
8.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:33

Property Description

Relaxation at Its Best
Unwind with our outdoor pool, spa tub, and sauna. Stay connected with free Wi-Fi and enjoy 24-hour room service.

Delicious Dining Options
Savor a meal at the restaurant or have a drink at the bar/lounge. Buffet breakfasts are served daily for a fee.

Convenience and Comfort
Benefit from our 24-hour business center, laundry services, and conference spaces. Our guestrooms feature kitchenettes and free Wi-F, making you feel at home.

To experience all this and more, book your stay at Mercure Manaus Hotel today for a perfect blend of relaxation and convenience.

Important information:

  • There is no hot water on site.
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8
Based on 123 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
N
Nalva Cristina solo_traveller br
6
Não volto mais.
Pros:

Somente da localização.

Cons:

A) Da demora e do desprezo dos manobristas (tanto para receber, quanto para entregar o carro). B) Os quartos são sujos, principalmente o piso do quarto. C) Do péssimo e fila de espera do café da manhã. Mas, o problema dos manobristas superou todos os absurdos, ao ponto da “boa localização” perder o seu valor.

2026-05-08 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Nice room, comfortable beds and great staff

2026-05-02 via Nuitee
N
Natallhia family_with_children br
10
Ótimo lugar
Pros:

sempre limpo

Cons:

queria ter usado a sauna não estava funcionando

2026-05-02 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Nice comfortable beds, large room and staff were great.

2026-05-02 via Nuitee
L
Luis Flavio couple br
7
Boa localização mas quartos precisam de reforma
Pros:

Localização muito boa próxima ao Manauara shopping.
Funcionários de café da manhã (restaurante terceirizado) super simpáticos.

Cons:

Presenciei baratas no banheiro e móveis dos quartos em geral já apresentando grandes sinais de desgaste. Toalhas nem todas era boas. Não gostei de terem trocado an academia do último andar para o primeiro. Ficou menor e com menos aparelhos.

2026-04-26 via Nuitee
E
Essene couple us
10
2026-04-17 via Nuitee
C
Carlos Luciano couple br
9
Pros:

Sim

Cons:

Sinal da internet, muito ruim.

2026-04-13 via Nuitee
E
Eduardo solo_traveller br
5
2026-04-09 via Nuitee
W
Wlamir solo_traveller br
10
2026-04-05 via Nuitee
O
Oliveira couple br
10
Pros:

Show

Cons:

De tudo.

2026-03-29 via Nuitee
E
Eduardo Zucatelli family_with_children br
10
Pros:

Localização

2026-03-24 via Nuitee
A
Antonia Aurilene family_with_children br
10
Pros:

Piscina

2026-03-23 via Nuitee
V
vieiramaira solo_traveller br
8
Para mim foi perfeita
Pros:

Café da manhã muito bom. Próximo do Shopping Manauara.

Cons:

Nada a reclamar

2026-03-22 via Nuitee
T
Thales Ferraz Martins da family_with_children br
10
2026-03-20 via Nuitee
S
Silvana solo_traveller br
7
Um local bom para descansar
Pros:

Da localização e da limpeza.

Cons:

Do café da manhã, as 10:00 horas tudo gelado e muito doce, sem muita opção boa.

2026-03-17 via Nuitee
C
CHO family_with_children tw
7
Pros:

Location and staff.

Cons:

Too old hotel

2026-03-16 via Nuitee
J
Jorge solo_traveller br
7
2026-03-13 via Nuitee
P
Patricia solo_traveller br
7
2026-03-13 via Nuitee
J
Janaína solo_traveller br
8
2026-03-09 via Nuitee
J
jose reis family_with_children br
8
Pros:

A localização e o bom atendimento prestado pelos trabalhadores

Cons:

A televisão de tamanho subdimensionado para o quarto, além de não ser smart.

2026-03-08 via Nuitee