1 Hotel San Francisco

Hotels
9.2 (515 reviews)
8 Mission Street , San Francisco , US
+1 415-278-3700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and Bay/Bay Bridge views
Friendly/helpful staff and standout concierge
Clean, spacious rooms with comfortable beds
Strong amenities: Bamford Spa, massages, bikes, complimentary car service
Attractive design and outdoor dining/terrace
Cons:
Value for money concerns: expensive rates and parking
Restaurant service issues and limited menu/breakfast-credit confusion
Occasional noisy rooms (AC) and some small rooms
Check-in issue when hotel fully booked (delayed room availability)
Some rooms/bathroom finishes (carpet, SDB) felt cheap

Categories

Cleanliness
9.5
Multiple reviews explicitly praise cleanliness ("gyönyörű és tiszta", "Rooms spacious and clean"), indicating consistently high standards; one note about a "cheap" bathroom lowers perfection slightly.
Service
9.3
Staff frequently praised ("fantasztikus személyzet", "personnel très sympathique", concierge Geoffrey highlighted, complimentary car service), but there are clear service pain points at the restaurant and a report of a check-in delay when hotel was fully booked.
Location
9.8
Location repeatedly called outstanding (Embarcadero, Bay/Bay Bridge views, "Great location", "Szuper lokáció"), a consistently strong positive across reviews.
Room Quality
9
Rooms described as spacious, comfortable beds and great views, but some negatives: small rooms in one report, disliked bedroom carpet and AC/terrace noise — overall very good but not perfect.
Amenities
9.7
Strong amenity mentions: Bamford Spa and excellent massages, bikes, complimentary car service, outdoor dining and terrace — amenities are a standout feature for many guests.
Value for Money
7.6
Several explicit complaints about price versus offering ("expensive for the service", parking pricey, suites costly) and booking/ breakfast-credit confusion that reduces perceived value.
Food and Beverage
8.7
Mixed feedback: restaurant and terrace receive praise from some, but multiple critiques note poor restaurant service, very limited dinner/dessert options and confusing breakfast credit—quality is good but options/service inconsistent.
Overall Experience
10
Overall impressions are highly positive: numerous guests call the stay "perfect" or say they "can’t wait to come back", highlighting views, design and spa. Despite some service/food/value issues, the overall guest sentiment is strongly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Stunning Waterfront Views
Located on San Francisco’s Embarcadero waterfront, 1 Hotel San Francisco offers breathtaking views and a serene atmosphere. Enjoy the outdoor rooftop terrace overlooking the city skyline.

Luxurious Amenities
Indulge in the comfort of plush bathrobes, slippers, and boutique toiletries provided in each guest room. Stay entertained with a flat-screen cable TV and unwind with a drink from the honour bar. The spacious work desk and ergonomic chair cater to your business needs.

Convenient Facilities
Take advantage of the 24-hour business centre and fitness centre during your stay. With Oracle Park, the Golden Gate Bridge, and Chase Center nearby, 1 Hotel San Francisco is the perfect choice for your visit to the city.

Book now to experience luxury and convenience at 1 Hotel San Francisco.

Important information:

Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgment, Waiver and Release is required at check-in.

1 Hotel San Francisco is a smoke-free property. Smoking in guestrooms or suites will incur a fee of $750 per guestroom or $1,000 per suite. Additional deep cleaning may incur a $500 cleaning fee.

The Guest Amenities Fee includes:

- Tier 1 WiFi access in guest rooms and common areas of the hotel
- Complimentary 24-hour Fitness center (Located on the 2nd Floor)
- Daily passes available to the YMCA (walking distance) - experience exclusive classes (yoga and fitness) and 25-yard lap pool
- Access to Outdoor Terraces (Located on the 5th, 7th & 8th Floors)
- Coffee and Tea service starting at 04:00 in Americano Restaurant
- Nespresso machines (upon availability)
- Nightly Shoe Shine as requested

For breakfast inclusive rates, breakfast is equivalent to $50USD per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Video

Guest Reviews

9.2
Based on 515 reviews
Cleanliness: 9.5
Service: 9.3
Location: 9.8
Room Quality: 9
Amenities: 9.7
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 10
A
aisling • solo_traveller • ie
10
Pros:

Breakfast comfort location

Cons:

Hotel fully booked first day no room available until 4pm

2026-10-26 • via Nuitee
P
Peter • couple • at
8
2026-10-25 • via Nuitee
B
Brigitta • extended_group • hu
10
Pros:

Szuper lokáció, gyönyörű és tiszta, tágas szoba, kényelmes ágy! Fantasztikus személyzet! Már a new yorki 1 Hotelben is voltam, de ez ezerszer felülmúlta azt! Szuper.

Cons:

Nem volt ilyen

2026-10-23 • via Nuitee
A
Arlette • family_with_children • ch
9
Toller Aufenthalt in San Francisco
Pros:

Das gesamte Hotelkonzept ist sehr gut. Ich kenne das Hotel noch von seinen alten „Vitale“ Zeiten. Auch zu diesen Zeiten bin ich immer sehr gerne in dem Haus abgestiegen. Die Lage am Embarcadero ist unschlagbar und die Ausstattung und die Bequemlichkeit der Betten ist sehr sehr gut.

2026-10-10 • via Nuitee
R
Reinhard • solo_traveller • de
10
Modern und komfortabel wie man es sich wünscht.
Pros:

Perfekte Sicht auf die Bay

2026-09-14 • via Nuitee
J
joe • couple • us
10
2026-09-11 • via Nuitee
F
Fabio • solo_traveller • it
7
2026-09-11 • via Nuitee
C
Carl • couple • us
10
Better than expected
Pros:

Great location, fresh hotel with a good vibe. Outdoors dinning area was great.
Rooms spacious and clean.

2026-09-07 • via Nuitee
I
Isabelle • family_with_children • be
9
Bel hôtel avec vue site Bay bridge
Pros:

Superbe hôtel bien situé avec vue sur le Bay bridge, belle décoration, personnel très sympathique et accueillant, restaurant avec belle terrasse

Cons:

Chambre un peu petite, parking cher

2026-09-06 • via Nuitee
F
frank • family_with_children • fr
7
Pros:

Mitigé

2026-09-02 • via Nuitee
G
Giuseppe • couple • it
8
Pros:

Posizione e arredamento

Cons:

La prenotazione ha fornito informazioni confuse: sebbene il prezzo comprendesse la colazione, in effetti comprendeva soltanto un credito di importo fisso da dedurre su consumazioni. Poiché negli US i prezzi sono alti e nella struttura non c’è un prezzo fisso per buffet, tale credito non è sufficiente per una colazione per due persone. Credo che la descrizione di Booking non sia corretta

2026-08-25 • via Nuitee
F
Fiona • solo_traveller • gb
10
Excellent and perfect for what we needed
Pros:

Convenient. Great restaurant.

Cons:

Didn’t love the bedroom carpet. It kinda lowered the upscale feel of the place

2026-08-23 • via Nuitee
M
Michelle • solo_traveller • au
10
It was perfect and I can’t wait to come back
Pros:

I loved my room and the view
Also loved the complementary car service

Cons:

Na

2026-08-16 • via Nuitee
D
Deepak • family_with_children • us
8
2026-08-15 • via Nuitee
8
80sunainak • Family
10
Bamford Spa was lovely
Pros:

What a lovely getaway in the city. I had the 50 minute massage followed by a glass of sparkling on the deck.

I left feeling so relaxed I could have taken a nap right there. Sitting on the deck afterwards during a sunny SF day was a lovely end. If you’re staying at the hotel or even just around the area you should drop in!

2026-08-13 • via Tripadvisor
K
Ken • family_with_children • us
10
2026-08-13 • via Nuitee
C
cucuruchito • Friends getaway • Argentina
6
Basic, with a 4 star feeling
Pros:

If you think this will feel like 1 Hotel Miami or 1 Hotel London, it s important that you know that the feeling is completely different. There is no 24 hs room service, extremely poor service at the restaurant, very poor options for food and only one dessert for dinner... Just ice cream, one flavor, all this at the main the restaurant. Unbelievable.
The quality of the food is good but no options and 6 things to choose from for breakfast, No waiter. You have to order breakfast at a counter. Sloppy service. Noisy rooms. I had a room with a terrace but could not enjoy being out because of an unbearable noise from nearby AC. Very nice people at the entrance and reception, we enjoyed the bikes and the beautiful lighting and design but 1 Hotel in San Francisco is expensive for the service it offers. There must be better options around if you look for 5 star. This is not. 1 Hotel San francisco should not charge more than 300/400 usd the night, the service is not 5 star. It s time they notice or upgrade the service, and don t mislead guests.

2026-08-11 • via Tripadvisor
F
frank • couple • fr
7
Moyen
Pros:

Le concierge ! Geoffrey au top et heureusement. Ça remonte le niveau de l'hôtel.

Cons:

Les suites sont chères et réellement pas al à hauteur.
SDB très cheap.

2026-08-11 • via Nuitee
8
897hannahv • Solo travel
10
Relaxing and good pressure prenatal massage.
Pros:

Great massage with Mari! Loved her pressure

2026-08-07 • via Tripadvisor
T
T-Bone1968 • Couples • Kendall Park, New Jersey
10
Everything you could want in a city hotel and more.
Pros:

You cannot beat the One experience. The hotel is beautiful and modern. The location across from the ferry terminal is outstanding. Our upgraded room had and incredible view over the Embarcadero it was spacious and warm (love the “Not Now” rock, you’ll see what I mean). Most importantly, the staff were all so welcoming and friendly. Shout out to Christina behind the desk! She was super knowledgeable and charming, and she gave us great ideas for places to go in the city, which were spot on. Considering the level of luxury, comfort and charm, we felt the cost was reasonable, particularly for a room in the heart of San Francisco. We will be back!

2026-08-05 • via Tripadvisor