Eurostars Palacio de Santa Marta

Hotels
•
Eurostars Hotels
8.8 (3023 reviews)
Ballesteros, 6 , Trujillo , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Delicious food
Cons:
Parking difficulties
Minor noise issues

Categories

Cleanliness
8.26
Some concerns about noise from the HVAC system during mornings, which may affect overall cleanliness perception.
Service
9.23
Consistent positive feedback on staff attentiveness and help provided during the stay.
Location
9.27
Many reviews highlight the hotel's excellent location near historical sites and city center.
Room Quality
8.22
Room quality received mixed feedback; some rooms are noted as outdated, particularly the bathrooms.
Amenities
8.75
Amenities are generally appreciated but have some room for improvement, particularly regarding parking.
Value for Money
8.71
Good value considering overall service and location, despite parking issues.
Food and Beverage
8.76
Breakfast and dining experience received positive remarks regarding quality.
Overall Experience
9.23
Overall positive experiences reflected in many reviews, though some minor areas could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:04

Property Description

Elegant Historic Charm
Experience a blend of history and modernity at Eurostars Palacio De Santa Marta. Dating back to the 16th century, the hotel's characteristic building offers a unique charm that complements its magnificent surroundings.

Comfortable Accommodations
Indulge in elegantly decorated rooms that exude a quiet and warm atmosphere. Wooden floors and wengué colored furniture create a cozy ambiance, while offering stunning views of Plaza Mayor or the castle to wake up to.

Convenient Amenities
Relax by the hotel's swimming pool during the summer or stay connected with free Wi-Fi throughout the property. Located in Trujillo's historic center, with easy access to nearby attractions, including a variety of traditional restaurants.

Book now to immerse yourself in the rich history and modern comfort of Eurostars Palacio De Santa Marta.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

No pets allowed in the rooms. The hotel provides secured kennels.

Kindly note that when booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BJZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3023 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
B
Borja • family_with_children • es
10
Pros:

La ubicación es perfecta. Hotel agradable y perfecto para un par de noches.

Cons:

Nada.

2026-03-20 • via Nuitee
A
Angel • family_with_children • es
10
Pros:

El hotel es una pasada , perfecto

2026-03-20 • via Nuitee
A
Arrieta Fdez. de Retana • family_with_children • es
10
2026-03-20 • via Nuitee
S
Santo • family_with_children • ar
10
Pros:

Lugar soñado para quienes gusten de la historia, el hotel un lujo, volveré sin dudas , gracias

2026-03-20 • via Nuitee
R
Robert • family_with_children • us
10
Best Place to stay in Trujillo.
Pros:

Perfect location in Trujillo right off the Plaza. Beautiful large room with views of the Plaza and church.

Cons:

Could have parked for free on the Plaza.

2026-03-20 • via Nuitee
M
Miguel • couple • es
6
2026-03-20 • via Nuitee
J
joão • family_with_children • pt
8
Trujillo: uma surpresa muito agradável.
Pros:

Localização excepcional.
Pequeno almoço com produtos de qualidade.

Cons:

Hotel a precisar de alguma conservação. No quarto era mais notório do que nas zonas comuns.

2026-03-20 • via Nuitee
C
Carlos • extended_group • es
8
buena estancia, hotel muy bonito y con buen servicio de ubicación excelente
Pros:

ubicacion

Cons:

en general bien salvo el aparcamiento algo incomodo para llegar aunque sin problema

2026-03-20 • via Nuitee
B
B • solo_traveller • es
10
Excelente hotel, cerca de los puntos de interés turístico.
Pros:

Las instalaciones son muy bonitas. El hotel está muy céntrico.

Cons:

Mi habitación tenía salida a la piscina con una pequeña terraza y estaba muy sucia. Entiendo que por la época, las instalaciones de la piscina están cerradas pero no justifica lo de la terraza de la habitación.

2026-03-19 • via Nuitee
F
francisco • family_with_children • es
7
Pros:

Personal

Cons:

Calefacción sonaba muchísimo

2026-03-19 • via Nuitee
G
Gary Brown • couple • pt
9
2026-03-18 • via Nuitee
B
barbara • couple • es
8
Pros:

Habitación silenciosa

Cons:

El desayuno muy poco variado

2026-03-18 • via Nuitee
I
Israel • couple • es
8
2026-03-18 • via Nuitee
M
Mario • family_with_children • es
3
Pros:

La ubicación

Cons:

La bañera no tragaba, moho en la ducha, suelo baño roto, enchufe en pared descolgado

2026-03-18 • via Nuitee
E
Enrique • couple • es
9
Una ciudad y un Hotel preciosos..
Pros:

La ubicación es excepcional y el Hotel en si, que es un palacio antiguo, es superbonito.

Cons:

El acceso con coches es muy complicado.
Llegar al parking del castillo es muy fácil pero volver del parking del Castillo al Hotel. Es muy complicado porque me encontré con calles cortadas.

2026-03-17 • via Nuitee
M
MARIA • couple • es
9
2026-03-16 • via Nuitee
M
MCarmen • family_with_children • es
9
2026-03-16 • via Nuitee
A
Antinio • family_with_children • es
9
2026-03-15 • via Nuitee
M
Mar • family_with_children • es
9
2026-03-15 • via Nuitee
C
Carla • couple • es
7
2026-03-14 • via Nuitee