Eurostars Palacio de Santa Marta

Hotels
Eurostars Hotels
8.8 (3132 reviews)
Ballesteros, 6 , Trujillo , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Delicious food
Cons:
Parking difficulties
Minor noise issues

Categories

Cleanliness
8.26
Some concerns about noise from the HVAC system during mornings, which may affect overall cleanliness perception.
Service
9.23
Consistent positive feedback on staff attentiveness and help provided during the stay.
Location
9.27
Many reviews highlight the hotel's excellent location near historical sites and city center.
Room Quality
8.22
Room quality received mixed feedback; some rooms are noted as outdated, particularly the bathrooms.
Amenities
8.75
Amenities are generally appreciated but have some room for improvement, particularly regarding parking.
Value for Money
8.71
Good value considering overall service and location, despite parking issues.
Food and Beverage
8.76
Breakfast and dining experience received positive remarks regarding quality.
Overall Experience
9.23
Overall positive experiences reflected in many reviews, though some minor areas could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:04

Property Description

Elegant Historic Charm
Experience a blend of history and modernity at Eurostars Palacio De Santa Marta. Dating back to the 16th century, the hotel's characteristic building offers a unique charm that complements its magnificent surroundings.

Comfortable Accommodations
Indulge in elegantly decorated rooms that exude a quiet and warm atmosphere. Wooden floors and wengué colored furniture create a cozy ambiance, while offering stunning views of Plaza Mayor or the castle to wake up to.

Convenient Amenities
Relax by the hotel's swimming pool during the summer or stay connected with free Wi-Fi throughout the property. Located in Trujillo's historic center, with easy access to nearby attractions, including a variety of traditional restaurants.

Book now to immerse yourself in the rich history and modern comfort of Eurostars Palacio De Santa Marta.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

No pets allowed in the rooms. The hotel provides secured kennels.

Kindly note that when booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BJZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3132 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
H
Harald Paul solo_traveller de
10
Beste Lage in Trujillo
Pros:

Tolles Gebäude aus dem 16 Jhd. Lage direkt am Plaza Mayor mit wundervoller Aussicht. Parkplatz mit dem Hotel verbunden und mit 10 EUR pro Tag sehr günstig für spanische Städte. Sehr gutes Frühstück.

2026-05-16 via Nuitee
M
Manuel couple es
10
2026-05-15 via Nuitee
J
JUAN CARLOS couple es
8
2026-05-15 via Nuitee
A
Agustín couple es
9
2026-05-15 via Nuitee
I
Isabel solo_traveller es
7
2026-05-15 via Nuitee
D
Dominique solo_traveller es
10
2026-05-15 via Nuitee
G
Geraldo couple pt
9
Pros:

Tamanho do quarto

Cons:

Estacionamento

2026-05-15 via Nuitee
A
anne couple gb
7
Wonderful location; lovely staff; facilities’ availability poor.
Pros:

Lovely breakfast and staff

Cons:

So many things expected not open. No restaurant, no bar, terrace area not available which would have been a pleasant place to sit.

2026-05-14 via Nuitee
M
Maria extended_group pt
6
Pros:

Bom pequeno-almoço.
Excelente localização.
Edifício histórico muito bonito.

Cons:

Estive no hotel há alguns anos e adorei o hotel, tendo-o recomendado a vários amigos.

Nesta estadia, foi-me atribuído um quarto exíguo, que demonstrava marcas da passagem do tempo, sem manutenção suficiente. Destaque para paredes manchadas e roupas muito gastas.

2026-05-13 via Nuitee
J
Jacques solo_traveller fr
9
2026-05-13 via Nuitee
B
Bernardino solo_traveller es
9
Pros:

Personal súper amable, céntrico, desayuno con mucha variedad ,el hotel era un antiguo palacio rehabilitado,tiene parking,

Cons:

Todo bien

2026-05-13 via Nuitee
N
Nicholas couple pt
10
2026-05-13 via Nuitee
A
Ana Maria couple pt
10
Pros:

Tudo!

2026-05-13 via Nuitee
A
angel couple es
9
2026-05-12 via Nuitee
M
MANUEL couple es
8
2026-05-12 via Nuitee
B
Bruno couple be
8
parfait pour un court séjour
Pros:

Situation parfaite pour visiter la ville
Le petit déjeuner
Le cadre ancien de l'hôtel

Cons:

L'accès en voiture est un peu compliqué le we

2026-05-11 via Nuitee
C
Carmen solo_traveller gb
9
2026-05-11 via Nuitee
F
Freddy couple fr
9
Très bel hôtel pour découvrir Trujillo
Pros:

Très bel hôtel dans un palais du 16e siècle donnant sur la plazza major. Piscine certainement agréable en saison. Personnel aimable et bon petit déjeuner.

Cons:

Parking difficilement accessible

2026-05-10 via Nuitee
Z
Zamora Alcázar couple es
10
Cons:

Buffet de desayuno poco variado y no reponian

2026-05-10 via Nuitee
J
Javier solo_traveller es
10
Pros:

TODO

2026-05-08 via Nuitee